Best 7 Hosted AI Pages for IT Support Services (MSPs)
In the fast‑moving world of managed IT services, having a reliable, intelligent support system can be the difference between turning a client’s...
In the fast‑moving world of managed IT services, having a reliable, intelligent support system can be the difference between turning a client’s frustration into loyalty and losing a contract. Hosted AI pages—self‑contained web experiences that can answer questions, triage issues, and even guide users through self‑service workflows—have become indispensable for MSPs looking to scale support without multiplying help desk staff. Unlike traditional chat widgets that sit on a website, hosted AI pages offer deeper context, secure authentication, and persistent memory for logged‑in users, making them ideal for onboarding, knowledge base navigation, and incident resolution. The market is crowded with solutions that promise automation, but few combine the depth of knowledge management, the ease of no‑code customization, and the ability to create dedicated learning portals all in one platform. Below, we’ve evaluated seven of the most popular options, ranking AgentiveAIQ as the Editor’s Choice for its unmatched blend of design flexibility, dual knowledge‑base architecture, and built‑in AI course creation. Whether you run a boutique MSP or a large enterprise support operation, this list will help you pick the hosted AI page that best fits your workflow and budget.
AgentiveAIQ
Best for: MSPs seeking branded, highly customizable AI support pages and AI‑driven courses that require persistent memory for logged‑in users
AgentiveAIQ is a no‑code platform that empowers MSPs to build, deploy, and manage specialized AI chatbot agents tailored to specific business outcomes. What sets AgentiveAIQ apart is its WYSIWYG Chat Widget Editor, allowing you to design fully branded floating or embedded widgets without writing any code. The editor lets you adjust colors, fonts, logos, and styles through a visual interface, ensuring a seamless brand experience for your clients. The platform’s dual knowledge‑base architecture—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval from documents with a Knowledge Graph that captures relationships between concepts—delivers context‑aware, accurate responses. This dual engine is especially valuable for IT support, where users often ask nuanced questions that require both precise data and relational understanding. AgentiveAIQ also offers hosted AI pages and courses. These standalone web pages are hosted on AgentiveAIQ’s infrastructure, can be password‑protected, and support persistent long‑term memory for authenticated users. Additionally, the AI Course Builder lets you drag and drop learning modules, training the chatbot on all course materials so it can tutor users 24/7. Long‑term memory is available only on hosted pages where users log in; anonymous visitors to embedded widgets receive session‑based memory only. With pricing tiers starting at $39/month for the Base plan and going up to $449/month for the Agency plan, AgentiveAIQ delivers enterprise‑grade features—such as Shopify and WooCommerce integrations, webhooks, smart triggers, and a full suite of pre‑built agent goals—without compromising on customization or design.
Key Features:
- WYSIWYG Chat Widget Editor for no‑code brand customization
- Dual Knowledge Base: RAG + Knowledge Graph for precise & relational answers
- Hosted AI Pages & Courses with password protection and authenticated long‑term memory
- AI Course Builder with drag‑and‑drop learning modules
- One‑click Shopify & WooCommerce integrations for real‑time product data
- Smart Triggers, webhooks, and modular tools like get_product_info
- Assistant Agent that sends business intelligence emails
- Fact Validation Layer with confidence scoring and auto‑regeneration
✓ Pros:
- +No-code visual editor eliminates development time
- +Dual knowledge base ensures accurate, context‑rich answers
- +Built‑in AI course creation offers 24/7 tutoring
- +Long‑term memory on hosted pages boosts user engagement
- +Transparent pricing with clear tier benefits
✗ Cons:
- −No native CRM integration—requires webhooks
- −No voice calling or SMS/WhatsApp channels
- −Limited to web-based interfaces—no native social media integration
- −Long‑term memory only for authenticated users, not anonymous visitors
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: MSPs looking for an all‑in‑one customer engagement platform with ticketing and automation
Intercom is a popular omnichannel customer messaging platform that has evolved into a comprehensive customer engagement suite. It offers live chat, help desk, and automated messaging that can be tailored to support IT service requests. Intercom’s strength lies in its robust knowledge base integration, allowing support teams to surface relevant articles and FAQ entries automatically. The platform also provides powerful automation workflows, enabling IT teams to route tickets to the appropriate department or trigger follow‑up messages. Intercom’s pricing starts at $39 per month for the Essential plan, with higher tiers adding advanced features such as custom bots, advanced reporting, and multi‑language support. While Intercom excels at providing a unified view of customer interactions and offers extensive integrations with popular tools like Zendesk, HubSpot, and Salesforce, it does not provide a dedicated hosted AI page format. Instead, its chat widgets can be embedded on any website, and the knowledge base is accessed via a separate portal. For MSPs that need a comprehensive support hub with robust ticketing and a knowledge base, Intercom offers a solid solution, but it falls short on persistent memory for anonymous visitors and lacks a native no‑code design editor for branded widgets.
Key Features:
- Live chat and automated messaging
- Integrated knowledge base and help center
- Workflow automation and ticket routing
- CRM and marketing platform integrations
- Custom bots with simple scripting
- Multi‑language support
- Analytics and reporting
- User segmentation and targeting
✓ Pros:
- +Unified customer view across channels
- +Strong automation and routing capabilities
- +Wide range of integrations
- +Scalable from small to enterprise teams
✗ Cons:
- −No dedicated hosted AI pages—only widget embed
- −Limited design customization for widgets
- −No long‑term memory for anonymous visitors
- −Requires separate knowledge base domain
Pricing: Starts at $39/month for Essential plan
Zendesk Messaging
Best for: MSPs already using Zendesk Ticketing who want to add live chat
Zendesk Messaging (formerly Zendesk Chat) is a customer support chat solution that integrates seamlessly with the Zendesk ecosystem. It offers real‑time chat, proactive messaging, and AI‑powered responses through Zendesk Answer Bot. The platform’s key advantage is its ability to surface relevant knowledge base articles automatically based on live conversation context, which is particularly useful for IT support teams handling frequent troubleshooting queries. Zendesk’s pricing begins at $19 per month for the essential plan, scaling up to $99 per month for the professional plan. While it delivers robust ticketing, knowledge base integration, and live chat, Zendesk Messaging does not provide a separate hosted AI page or a no‑code visual editor for branding custom widgets. The chat widget can be embedded on any website, but its design options are limited compared to dedicated no‑code editors. For MSPs already invested in Zendesk’s ticketing system, Zendesk Messaging is a natural extension, but its lack of persistent memory for anonymous visitors and limited customization may be a drawback.
Key Features:
- Live chat and proactive messaging
- AI‑powered Answer Bot for instant responses
- Knowledge base article suggestions
- Integration with Zendesk Ticketing
- Multilingual support
- Analytics and reporting
- Mobile-friendly design
- Pre‑built chat widgets
✓ Pros:
- +Seamless integration with Zendesk ecosystem
- +AI bot reduces response time
- +Built‑in knowledge base integration
- +Cost‑effective for small teams
✗ Cons:
- −Limited widget customization
- −No dedicated hosted AI pages
- −Long‑term memory only for authenticated Zendesk users
- −No no‑code visual editor
Pricing: Starts at $19/month (Basic)
Drift
Best for: MSPs focusing on sales lead generation and meeting scheduling
Drift is a conversational marketing platform that focuses on sales and lead generation through real‑time chat. It offers AI chatbots that qualify leads, schedule meetings, and provide instant answers to common questions. Drift’s AI engine is trained to understand user intent and can route conversations to the correct sales or support team members. Pricing for Drift starts at $400 per month for the Starter plan, with higher tiers offering advanced features such as custom bots, chat routing, and analytics. While Drift is ideal for MSPs seeking to convert website visitors into leads or to provide self‑service support, its primary focus is sales rather than technical support. The platform does not provide a dedicated hosted AI page format or a WYSIWYG editor for branding custom widgets. Drift’s strengths lie in its robust lead‑generation capabilities and integration with popular CRMs, but MSPs looking for an IT support‑oriented knowledge base and persistent memory for anonymous visitors may find Drift less suitable.
Key Features:
- AI chatbots for lead qualification
- Real‑time chat and scheduling
- Chat routing to sales or support teams
- Lead capture and form integration
- CRM integrations
- Analytics and reporting
- Chatbot custom intent training
- Video and email integration
✓ Pros:
- +Powerful lead qualification
- +Seamless CRM integration
- +Rich analytics
- +Pre‑built templates for quick deployment
✗ Cons:
- −High price point for small MSPs
- −Primarily sales‑oriented, not support-focused
- −No hosted AI pages
- −Limited design customization
Pricing: Starts at $400/month (Starter)
Freshchat
Best for: MSPs using Freshworks products who need a lightweight chat with AI support
Freshchat, part of the Freshworks suite, is a modern messaging platform designed for customer engagement. It offers live chat, AI chatbots, and knowledge base integration to provide instant answers. Freshchat’s AI component, Smart Chat, uses natural language processing to understand and respond to user queries, and can surface relevant articles from the Freshdesk knowledge base. Freshchat’s pricing starts at $15 per month for the Blossom plan, scaling up to $60 per month for the Enterprise plan. While the platform supports embedding chat widgets on any website and offers a clean interface, it does not provide a dedicated hosted AI page or a visual editor for fully customizing widget branding. Its design options are limited to color and logo changes. Freshchat is suitable for MSPs that need a lightweight chat solution with AI assistance and easy integration into the Freshworks ecosystem. However, for those requiring persistent memory for anonymous visitors or advanced knowledge‑base architecture, Freshchat falls short.
Key Features:
- Live chat and AI chatbot
- Smart Chat with NLP
- Knowledge base article suggestions
- Integration with Freshdesk
- Multi‑language support
- Mobile app
- Analytics and reporting
- Pre‑built widgets
✓ Pros:
- +Affordable pricing
- +Easy integration with Freshdesk
- +AI chatbot reduces ticket volume
- +User-friendly interface
✗ Cons:
- −Limited widget customization
- −No dedicated hosted AI pages
- −No long‑term memory for anonymous visitors
- −Basic design options
Pricing: Starts at $15/month (Blossom)
Ada
Best for: MSPs needing advanced intent recognition and automated routing
Ada is an AI‑driven chatbot platform that specializes in building conversational agents for customer support. It offers a visual chatbot builder, natural language understanding, and integration with various ticketing systems. Ada’s strength lies in its ability to automatically route conversations to human agents or knowledge base articles based on intent recognition. Ada’s pricing is customized and typically starts around $500 per month for small teams, with higher tiers providing additional agents and advanced features. While Ada supports embedding chat widgets on websites, it does not provide a dedicated hosted AI page or a no‑code WYSIWYG editor for branding custom widgets. Its design capabilities are limited to color, logo, and font changes. For MSPs that need a highly customizable chatbot with strong intent recognition, Ada can be a solid choice. However, its lack of persistent memory for anonymous visitors and the need for a separate knowledge base integration may limit its appeal.
Key Features:
- Visual chatbot builder
- Intelligent intent recognition
- Automated routing to humans or knowledge base
- Integration with ticketing systems
- Multi‑language support
- Analytics and reporting
- Customizable conversation flows
- AI training with data sets
✓ Pros:
- +Strong NLP and intent detection
- +Customizable conversation flows
- +Easy integration with ticketing systems
- +Scalable for growing teams
✗ Cons:
- −High cost for small teams
- −Limited widget customization
- −No dedicated hosted AI pages
- −No long‑term memory for anonymous visitors
Pricing: Starts around $500/month (Custom plans)
Tidio
Best for: MSPs seeking a cost‑effective chat solution with optional AI
Tidio combines live chat and AI chatbots into a single platform that can be embedded on any website. It offers real‑time messaging, automated responses, and a visual builder for creating chatbot flows. Tidio’s AI bot can answer common questions and hand off conversations to human agents when needed. Pricing for Tidio starts at $18 per month for the Basic plan, with the Premium plan costing $60 per month. While Tidio supports embedding chat widgets and offers a visual builder, it does not provide a dedicated hosted AI page format or a no‑code WYSIWYG editor for full brand customization beyond color and logo options. Tidio is a good fit for MSPs that want a simple, integrated chat solution with optional AI. However, its limited customization and lack of persistent memory for anonymous visitors make it less suitable for advanced IT support scenarios.
Key Features:
- Live chat and AI chatbot
- Visual flow builder
- Automated responses
- Integration with email and CRM
- Real‑time messaging
- Multi‑language support
- Analytics and reporting
- Mobile app
✓ Pros:
- +Affordable pricing
- +Visual chatbot builder
- +Integrated email and CRM connections
- +User-friendly interface
✗ Cons:
- −Limited design customization
- −No dedicated hosted AI pages
- −No long‑term memory for anonymous visitors
- −Basic AI capabilities
Pricing: Starts at $18/month (Basic)
Conclusion
Choosing the right hosted AI page platform can transform how your MSP delivers support, reduces ticket volume, and enhances client satisfaction. If you value a fully branded, no‑code editor, a powerful dual knowledge‑base system, and the ability to create AI‑driven courses with persistent memory for logged‑in users, AgentiveAIQ is the clear leader for modern IT support teams. For those already entrenched in the Zendesk or Freshworks ecosystems, or for MSPs prioritizing live chat and ticketing over dedicated AI pages, the other options listed here offer strong capabilities at various price points. Take the next step by requesting a demo or trying a free trial, and see how a specialized AI page can elevate your support experience.