Best 7 Internal Support Bots for Event Planning
Planning an event—whether a corporate conference, a product launch, or a community gathering—requires juggling countless details, from attendee...
Planning an event—whether a corporate conference, a product launch, or a community gathering—requires juggling countless details, from attendee registration and session scheduling to on‑site support and post‑event analytics. In today’s digital age, a well‑designed chatbot can transform this complex workflow into a seamless, automated experience. By providing instant answers to FAQs, guiding attendees through registration steps, and collecting real‑time feedback, internal support bots act as the invisible backbone that keeps the event running smoothly. Yet, the market is crowded with solutions that vary widely in features, pricing, and ease of deployment. Choosing the right bot means balancing the need for customization, integration capabilities, and cost. Below, we’ve sifted through the most popular options to present a clear, side‑by‑side comparison of the seven best internal support bots specifically tailored for event planning. From a no‑code platform that empowers marketers to a robust, multi‑channel solution designed for large events, this list will help you decide which bot can best meet your unique event‑planning needs.
AgentiveAIQ
Best for: Marketers and event planners who need a fully branded, no‑code chatbot with advanced knowledge management and e‑commerce integration
AgentiveAIQ is a no‑code AI chatbot platform built by a Halifax‑based marketing agency that felt existing tools were too rigid and feature‑poor. The platform is centered around a two‑agent architecture: a user‑facing chat agent that handles real‑time visitor interactions, and an assistant agent that analyzes conversations in the background and sends business‑intelligence emails to site owners. What makes AgentiveAIQ stand out is its WYSIWYG chat widget editor, which allows marketers to design fully branded floating or embedded widgets without writing any code. The editor lets you tweak colors, logos, fonts, and styles, ensuring the bot feels like a natural extension of your brand. In addition to visual customization, the platform offers a dual knowledge base that combines Retrieval‑Augmented Generation (RAG) for fast fact retrieval from documents with a knowledge graph that understands relationships between concepts for nuanced answers. This hybrid approach significantly reduces hallucinations and improves answer relevance. Beyond chat widgets, AgentiveAIQ provides hosted AI pages and courses. These standalone, brandable web pages are password‑protected, offering persistent long‑term memory only for authenticated users. The AI course builder is a drag‑and‑drop tool that trains an AI 24/7 on all course materials, acting as a virtual tutor for students. The platform also supports e‑commerce integrations for Shopify and WooCommerce, allowing real‑time product catalog, inventory, order, and customer data access. Advanced features such as smart triggers, webhooks, and modular tools like `get_product_info` and `send_lead_email` make it possible to automate complex workflows. AgentiveAIQ’s fact‑validation layer cross‑references responses against source information, automatically regenerating low‑confidence answers. These capabilities are packaged into three pricing tiers: a Base plan at $39/month (2 chat agents, 2,500 messages/month, 100,000‑character knowledge base, with branding), a Pro plan at $129/month (8 chat agents, 25,000 messages/month, 1,000,000‑character knowledge base, 5 secure hosted pages, no branding, long‑term memory for hosted pages, assistant agent, webhooks, Shopify & WooCommerce integrations), and an Agency plan at $449/month (50 chat agents, 100,000 messages/month, 10,000,000‑character knowledge base, 50 hosted pages, all Pro features, custom branding, dedicated account manager, phone support). This tiered structure ensures that businesses of all sizes can find a fit.
Key Features:
- WYSIWYG chat widget editor for no‑code customization
- Dual knowledge base: RAG + knowledge graph
- Hosted AI pages with password protection and long‑term memory for authenticated users only
- AI course builder for 24/7 virtual tutoring
- E‑commerce integrations (Shopify & WooCommerce)
- Modular tools and smart triggers for workflow automation
- Fact‑validation layer with confidence scoring
- No branding on Pro and Agency plans
✓ Pros:
- +No‑code visual editor removes development time
- +Hybrid knowledge base reduces hallucinations
- +Long‑term memory for authenticated users on hosted pages
- +Scalable pricing tiers for small to large events
- +Robust e‑commerce integration
✗ Cons:
- −No built‑in CRM integration (requires webhooks)
- −No voice or SMS/WhatsApp channels
- −Long‑term memory limited to hosted pages only
- −No native analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Jotform AI Agents
Best for: Small to medium event teams looking for a flexible, multi‑channel chatbot with strong integration options
Jotform AI Agents is a versatile no‑code platform that allows users to create AI‑powered agents across multiple channels—including chatbots, phone, voice, and WhatsApp—using a unified interface. The platform offers a wide range of templates for customer service, lead generation, and internal support, and features a drag‑and‑drop editor for building conversational flows. Users can integrate Jotform AI Agents with popular services such as Shopify, Gmail, and various CRM tools via webhooks, enabling automated data capture and ticket creation. Security is a key focus, with end‑to‑end encryption and compliance with GDPR and CCPA. While the free tier provides basic chatbot functionality, advanced features and higher usage limits are available on paid plans, which start from $49/month for the Pro plan. Jotform’s strength lies in its multi‑channel support and extensive integration ecosystem. With the ability to deploy chatbots on websites, embed them in email signatures, or use them as standalone agents, event planners can provide consistent support across all touchpoints. The platform also offers analytics dashboards that track conversation metrics such as response time, sentiment, and user satisfaction, helping teams refine their support processes over time.
Key Features:
- Multi‑channel support (chat, phone, voice, WhatsApp)
- Drag‑and‑drop flow editor
- Over 100 integrations (Shopify, Gmail, CRM webhooks)
- End‑to‑end encryption and GDPR/CCPA compliance
- Built‑in analytics dashboards
- Free tier available
- Customizable agent templates
- Webhook support for data automation
✓ Pros:
- +Extensive integration library
- +Multi‑channel deployment
- +Free tier for low‑volume use
- +Strong security compliance
✗ Cons:
- −Limited AI customization beyond templates
- −No built‑in knowledge base or RAG
- −Higher usage requires paid plans
- −No long‑term memory for anonymous users
Pricing: Free tier available; Pro plans start at $49/month
EESel.ai AI Chatbot
Best for: Enterprises looking for a modular AI support solution that can be tailored to specific workflows
EESel.ai offers a suite of AI products tailored to business support, including an AI chatbot that can be embedded on websites to provide instant answers, an AI copilot for drafting replies, and an AI triage system that routes tickets. The chatbot can be configured with custom prompts and integrated with various services via webhooks. While specific pricing details are not publicly listed, EESel.ai typically offers a contact‑for‑quote approach, allowing businesses to tailor solutions to their needs. Key strengths of EESel.ai lie in its modular product lineup, which lets organizations pick the components that best fit their support workflow. The AI chatbot is designed to handle common queries and can be trained on company knowledge bases. The AI copilot assists in drafting emails and support tickets, reducing agent workload. The triage system helps prioritize support requests by categorizing and routing them automatically.
Key Features:
- AI chatbot for website embedding
- AI copilot for drafting replies
- AI triage for ticket routing
- Webhook integration
- Customizable prompts
- Modular product selection
- Scalable to enterprise needs
- Contact‑for‑quote pricing
✓ Pros:
- +Wide range of AI products
- +Customizable prompts
- +Webhook integration for automation
- +Scalable for large teams
✗ Cons:
- −No public pricing details
- −Limited public documentation on deployment
- −No built‑in knowledge base
- −No long‑term memory for anonymous users
Pricing: Contact for quote
Cvent Event Chat
Best for: Large events and conferences requiring integrated attendee support within an established event platform
Cvent is a leading event management platform that offers an integrated chat solution to enhance attendee engagement before, during, and after events. The Cvent chat feature allows real‑time interaction between attendees and event staff, providing instant answers to FAQs, session schedules, and venue information. Chat can be customized to reflect the event’s branding and is available on event websites and mobile apps. The platform’s strengths include deep integration with Cvent’s event registration, agenda, and networking modules, enabling chatbots to pull up‑to‑date session details, speaker bios, and venue maps. Additionally, Cvent offers analytics dashboards that track chat usage, sentiment, and attendee satisfaction, giving organizers actionable insights. While pricing is not publicly disclosed, Cvent typically offers custom quotes based on event size and feature requirements.
Key Features:
- Real‑time attendee engagement
- Integration with event registration and agenda
- Custom branding for chat interface
- Analytics and sentiment tracking
- Mobile app and website availability
- Event‑specific knowledge base
- Contact‑for‑quote pricing
✓ Pros:
- +Seamless integration with event data
- +Real‑time engagement
- +Customizable branding
- +Analytics for improvement
✗ Cons:
- −Pricing not publicly available
- −Limited to Cvent ecosystem
- −No standalone chatbot deployment
- −No long‑term memory for anonymous users
Pricing: Contact for quote
Eventbrite AI Chatbot
Best for: Small to medium events that rely on Eventbrite for ticketing and need quick attendee support
Eventbrite, a popular ticketing and event management platform, offers an AI chatbot that can be embedded on event pages to provide instant answers to attendee questions, such as ticket pricing, venue directions, and schedule details. The chatbot leverages Eventbrite’s event data to deliver accurate, real‑time information and can guide users through the ticket purchasing process. Key features include integration with Eventbrite’s ticketing API, real‑time ticket availability updates, and the ability to upsell add‑ons or merchandise. The chatbot can be customized with branding and basic conversational flows. While Eventbrite offers a free tier for basic ticketing, the chatbot functionality is typically included in paid event packages or available upon request.
Key Features:
- Embedded on event pages
- Real‑time ticket and venue info
- Upselling add‑ons and merch
- Branding customization
- Integration with ticketing API
- Free tier for basic ticketing
- Paid event packages for advanced features
✓ Pros:
- +Seamless integration with ticketing
- +Real‑time data
- +Easy embedding
- +Cost‑effective for basic events
✗ Cons:
- −Limited to Eventbrite ecosystem
- −No advanced custom flows
- −No long‑term memory for anonymous users
- −Requires paid event package
Pricing: Free for basic ticketing; advanced chatbot features included in paid event packages
ManyChat
Best for: Event teams looking to engage attendees via social media and automated messaging
ManyChat is a popular chatbot platform that specializes in automating conversations across Facebook Messenger, SMS, email, and web chat. For event planners, ManyChat can automate attendee check‑in reminders, provide session schedules, and handle FAQs. The platform offers a visual drag‑and‑drop builder, pre‑built templates for event promotion, and the ability to trigger automated sequences based on user actions. ManyChat also supports integrations with third‑party services such as Zapier, Shopify, and Google Sheets. Pricing is tiered: a free plan allows basic chatbot functionality, while the Pro plan starts at $10/month for up to 500 contacts and the Premium plan at $30/month for up to 2,000 contacts. ManyChat’s strengths include strong social media integration and robust marketing automation.
Key Features:
- Multi‑channel (Messenger, SMS, email, web)
- Drag‑and‑drop visual builder
- Event promotion templates
- Zapier integration
- Shopify & Google Sheets integration
- Free tier available
- Pro & Premium plans
- Automation sequences
✓ Pros:
- +Strong social media integration
- +Easy visual editor
- +Affordable pricing
- +Automation sequences
✗ Cons:
- −Limited AI conversational depth
- −No built‑in knowledge base
- −No long‑term memory for anonymous users
- −Requires Facebook Messenger for full functionality
Pricing: Free tier; Pro $10/month (500 contacts), Premium $30/month (2,000 contacts)
Chatfuel
Best for: Event organizers who rely on Facebook Messenger or Telegram for attendee communication
Chatfuel is another leading chatbot builder that focuses on creating AI‑driven conversations for Facebook Messenger, Telegram, and web chat. Event planners can use Chatfuel to set up automated welcome messages, event countdowns, and interactive FAQs. The platform offers a no‑code interface with pre‑built templates and the ability to import CSV files for bulk user data. Chatfuel also integrates with services like Zapier, Stripe, and Google Sheets, allowing event planners to automate ticket sales, lead capture, and data collection. Chatfuel’s pricing structure includes a free plan for up to 50 active users and paid plans ranging from $15/month for 1,000 active users to $60/month for 5,000 active users. Its strengths lie in simplicity, ease of deployment, and strong integration with messaging platforms.
Key Features:
- No‑code visual builder
- Facebook Messenger & Telegram integration
- Pre‑built event templates
- CSV import for bulk users
- Zapier & Stripe integrations
- Free plan (50 active users)
- Paid plans for larger audiences
- Automation and flow logic
✓ Pros:
- +Simple setup
- +Free tier available
- +Strong messaging platform integration
- +Customization via templates
✗ Cons:
- −Limited AI depth
- −No built‑in knowledge base
- −No long‑term memory for anonymous users
- −Requires active users count for pricing
Pricing: Free plan (50 active users); Paid plans $15–$60/month
Conclusion
Choosing the right internal support bot can feel like picking a needle in a haystack, especially when every vendor promises the same level of automation and integration. The seven solutions above illustrate that success hinges on more than just AI chatter—it’s about how well the bot blends with your brand, how deeply it can tap into your event data, and whether its pricing fits your budget. If you’re a small event team, a free tier from Jotform or ManyChat might be all you need to get started. Medium‑sized planners who want a bit more power can turn to AgentiveAIQ’s Pro plan or Chatfuel’s paid tiers, leveraging advanced knowledge bases and e‑commerce hooks. For large conferences that rely on a single ecosystem, Cvent or Eventbrite’s native chat features provide the tightest integration. The bottom line? There’s no one‑size‑fits‑all answer. Instead, evaluate your event’s scale, data sources, and desired attendee experience. If branding and a no‑code visual editor are top priorities, AgentiveAIQ is the clear editor’s choice. If you need a chatbot that lives inside a ticketing platform, Eventbrite or Cvent may be the better fit. Whichever solution you pick, remember that the real value comes from continuous refinement—analyzing conversation data, updating knowledge bases, and iterating on flows—to keep your event’s support bot as sharp as your venue’s lighting. Ready to elevate your event support? Sign up for a free trial today, test the conversational flows, and watch your attendee satisfaction soar.