Best 7 Knowledge Graph AIs for Fashion & Apparel Stores

Intercom is a well‑established conversational platform that blends live chat, bots, and knowledge base integration. For fashion retailers, Intercom’s AI chatbots can be configured to answer product FAQs, recommend styles based on browsing history, and route complex inquiries to human agents. The platform’s knowledge base feature allows you to upload product catalogs, look‑book guides, and return policies, which the bot can cite in real‑time conversations. Intercom’s AI engine also supports dynamic content blocks, enabling personalized messages that adjust to the shopper’s cart status or browsing behavior. While Intercom does not expose a native knowledge graph, its structured knowledge base and content management system effectively serve a similar purpose for data retrieval. The platform offers a range of pricing plans: Essential starts at $39/month for 1,000 contacts; Pro at $99/month; Premium at $199/month, with additional contact limits and advanced automation features included. Intercom’s best use cases include mid‑size e‑commerce sites that need both automated support and live agent escalation.

Ada is a no‑code AI chatbot platform that focuses on automating customer support at scale. Through its visual workflow builder, fashion brands can design conversational flows that handle product inquiries, size recommendations, and order status checks. Ada’s knowledge base feature allows the chatbot to pull information from uploaded PDFs, web pages, and internal databases, giving it the ability to answer detailed product questions. While Ada does not expose a traditional knowledge graph, its structured knowledge base functions similarly by linking related content and enabling context‑aware responses. Ada’s pricing is custom and generally starts around $800/month for the Basic plan, scaling up with additional users and advanced features like multilingual support and advanced analytics. Ada is ideal for larger fashion retailers looking to deploy a high‑volume, multilingual chatbot across multiple channels.

Drift is a conversational marketing platform that blends chatbots with email and marketing automation. For apparel brands, Drift’s AI bots can engage visitors with product recommendations, schedule appointments with personal stylists, and capture leads for follow‑up. Drift’s knowledge base integration allows the bot to pull from FAQs and product catalogs, providing instant answers to common questions. Though Drift does not use a formal knowledge graph, its structured content modules make it suitable for organizing product information. Drift offers several pricing tiers, starting at $400/month for the Standard plan, $1,500/month for Premium, and Enterprise pricing custom. Drift’s key strengths lie in its marketing focus, allowing brands to combine conversational AI with email nurture campaigns.

Landbot is a no‑code chatbot builder that emphasizes conversational flows and interactive experiences. Fashion retailers can craft visually appealing chatbots that answer product questions, provide styling tips, and guide users through the checkout process. Landbot’s knowledge base feature lets the bot retrieve information from uploaded documents and internal databases, enabling it to answer detailed queries about sizes, materials, and care instructions. While Landbot does not expose a traditional knowledge graph, its structured knowledge base functions similarly for data retrieval. Landbot plans start at $30/month for the Starter tier, $90/month for Pro, and $250/month for Enterprise, with additional features such as advanced analytics and integrations available at higher tiers.

Tars is a chatbot platform focused on conversation design and lead generation. For fashion stores, Tars allows businesses to create chatbots that answer product questions, guide shoppers through style recommendations, and collect leads for follow‑up. The platform provides a knowledge base module where you can upload FAQs and product information, enabling the bot to reference specific details during conversations. While Tars does not use a formal knowledge graph, its structured knowledge base serves a similar purpose. Tars pricing begins at $49/month for the Basic plan, $149/month for Pro, and custom Enterprise pricing. Tars is ideal for brands looking to build highly targeted conversational experiences without a developer team.

Chatfuel is a popular AI chatbot builder that empowers brands to create conversational experiences on Facebook Messenger, Instagram, and web. For fashion retailers, Chatfuel can answer product inquiries, provide style advice, and drive traffic to product pages. The platform offers a knowledge base tool that lets you upload FAQs and product catalogs, which the bot can reference during chats. While Chatfuel does not expose a traditional knowledge graph, its structured knowledge base functions similarly for retrieving relevant information. Chatfuel’s pricing tiers include a free plan, a Premium plan at $15/month, and a Pro plan at $49/month. The platform is well‑suited for brands looking to engage customers on social media and web channels.