Best 7 LLM-Powered AI Agents for Electronics Stores

Intercom has been a staple in the customer messaging ecosystem for years, and its recent shift toward LLM‑powered chatbots has positioned it as a strong contender for electronics retailers. The platform offers a conversational AI engine that can answer product queries, guide users through troubleshooting steps, and even upsell related accessories based on real‑time inventory data. Intercom’s bot builder is a visual, drag‑and‑drop interface that allows marketers to design flows without coding, though it leans more heavily on pre‑built templates than on deep knowledge‑graph functionality. One of Intercom’s key strengths is its integration across the customer lifecycle: from live chat, help center, to email and push notifications, all unified under one dashboard. The AI can surface knowledge base articles, and the system’s analytics suite provides detailed conversation metrics. Pricing starts at $39 per month for the Basic plan, which includes one bot, while the Pro plan at $99/month adds additional bots, automation, and deeper analytics. Intercom’s strengths lie in its mature ecosystem, robust messaging channels, and ease of use for teams already invested in its platform.

Ada is a widely used AI‑powered chatbot platform that has carved out a niche in the customer support space, with a particular focus on enterprises. Its conversational AI is built on top of large language models, allowing the bot to answer complex technical queries and provide dynamic product recommendations. Ada’s visual chatbot builder lets non‑technical users construct flows by selecting pre‑built actions and triggers; however, it does not expose a full knowledge‑graph or RAG layer, so the bot’s responses are largely based on the data it has been explicitly trained on. The platform shines in its ability to integrate with a host of CRM and e‑commerce systems, including Salesforce, Shopify, and Zendesk, which is valuable for electronics retailers that rely on rich customer data. Ada’s pricing model starts at $499 per month for the Standard plan, which includes 500,000 interaction credits and basic integrations. The Enterprise plan offers unlimited credits and advanced features such as custom LLMs. While Ada’s strengths lie in its enterprise focus and deep integration ecosystem, it may be overkill for smaller retailers.

Drift has long been a leader in conversational marketing, and its recent rollout of LLM‑powered chatbots has made it attractive for electronics retailers looking to convert website visitors into leads. Drift’s chatbot engine can answer product questions, schedule demos, and even suggest complementary accessories based on the visitor’s browsing history. The platform offers a visual flow editor that lets users attach triggers, conditions, and actions without writing code. Drift is particularly known for its robust outbound messaging capabilities, allowing brands to proactively reach out via chat widgets, email, and SMS. Pricing starts at $50 per month for the Starter plan, which includes one bot and limited outbound messages; the Growth plan at $150/month adds more bots, advanced analytics, and CRM integration. While Drift excels at inbound lead generation and outbound outreach, its focus is more on marketing than on deep technical support for electronics products.

ManyChat is a popular chatbot platform that has expanded from its origins in Facebook Messenger to a multi‑channel solution. Its new LLM integration allows the bot to answer detailed product questions and provide real‑time inventory checks for e‑commerce stores. ManyChat’s visual builder is intuitive, and users can create message sequences, conditionals, and user attributes without coding. The platform supports a range of channels, including web chat widgets, Facebook Messenger, Instagram, and SMS, making it versatile for electronics retailers with a presence across social platforms. Pricing starts at $10 per month for the Pro plan, which includes unlimited contacts and basic automation; the Premium plan at $15/month adds advanced features such as email marketing and chatbot analytics. ManyChat’s strengths lie in its ease of use and social media integration, though it does not offer a dedicated knowledge‑graph or long‑term memory for anonymous web visitors.

Landbot is a no‑code chatbot builder that has recently incorporated LLM capabilities to enhance conversational depth. The platform’s drag‑and‑drop interface allows marketers to design custom flows for product discovery, support, and checkout assistance. Landbot supports web chat widgets, WhatsApp, and Messenger, giving electronics retailers flexibility in how they engage customers. While the LLM integration can answer product questions, Landbot’s architecture does not expose a separate knowledge‑graph or RAG functionality; instead, it relies on the bot’s training data and any linked knowledge base. Pricing starts at $30/month for the Starter plan, which includes one bot and basic features; the Premium plan at $60/month adds additional bots, advanced integrations, and analytics. Landbot’s strengths are its visual builder and the ability to embed bots on any website, but it lacks long‑term memory for anonymous visitors and has a limited set of outbound messaging channels.

Chatbot.com offers a cloud‑based platform that supports the creation of AI‑powered chatbots for websites, mobile apps, and messaging services. Its recent LLM integration allows the bot to handle complex product inquiries and provide dynamic responses. The platform features a visual editor that supports conditional branching, dynamic content, and integrations with e‑commerce platforms like Shopify and WooCommerce. Unlike specialized e‑commerce chatbot builders, Chatbot.com does not provide a separate knowledge‑graph or long‑term memory for anonymous visitors; the bot’s memory is limited to the current session. Pricing starts at $25/month for the Starter plan, which includes up to 10,000 messages per month and basic features. The Pro plan at $50/month expands message limits, adds advanced analytics, and supports more integrations. Chatbot.com’s strengths lie in its simple pricing model and ease of deployment, though it may lack advanced features that larger retailers require.