GENERAL BUSINESS · AI CHATBOT SOLUTIONS

Best 7 LLM-Powered AI Chatbots for Physical Therapy

In today’s digital age, physical therapy practices are looking beyond traditional brick‑and‑mortar care to offer patients immediate, personalized...

In today’s digital age, physical therapy practices are looking beyond traditional brick‑and‑mortar care to offer patients immediate, personalized support online. LLM‑powered chatbots have moved from generic customer service to highly specialized healthcare assistants that can answer questions about exercises, manage appointments, and provide real‑time guidance. This listicle focuses on seven of the most effective AI chatbot platforms that cater specifically to the physical therapy niche. Each solution has been evaluated on its ability to integrate with existing practice workflows, the depth of its knowledge base, customization options, and pricing flexibility. Whether you’re a solo practitioner, a multi‑location clinic, or a physical therapy training center, you’ll find a platform that can help you streamline operations, improve patient engagement, and ultimately deliver better outcomes.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Physical therapy clinics, rehab centers, and online training programs that need a branded, intelligent chatbot without a developer budget.

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AgentiveAIQ is the industry’s first no‑code, dual‑knowledge‑base chatbot platform built from the ground up for healthcare professionals, including physical therapists. At the core of its value proposition is a WYSIWYG chat widget editor that lets you brand the chatbot to match your clinic’s visual identity—colors, logos, fonts, and styles—without writing a single line of code. This visual editor eliminates the need for a developer, enabling rapid deployment on any website. Beyond surface‑level customization, AgentiveAIQ’s two‑agent architecture separates the visitor‑facing chat from a background assistant that analyses conversations and automatically sends business intelligence emails to practice owners. One of the platform’s most powerful differentiators is its dual knowledge base, combining Retrieval‑Augmented Generation (RAG) for fast, fact‑accurate document look‑ups with a Knowledge Graph that understands the relationships between concepts. This hybrid approach ensures that patients receive precise, context‑aware answers even when they ask nuanced questions about injury recovery or exercise protocols. For therapists who want to offer 24/7 tutoring, AgentiveAIQ also offers an AI Course Builder. You can drag and drop course modules, upload training materials, and have the AI trained on the full course content—turning the chatbot into a virtual instructor. Hosted AI pages and gated portals add another layer of engagement. By creating secure, password‑protected pages, you can provide patients with personalized content that remembers past interactions—long‑term memory is available only for authenticated users on these hosted pages, not for anonymous widget visitors. This makes it easy to deliver follow‑up instructions, track progress, and schedule appointments directly through the chatbot. AgentiveAIQ’s pricing tiers are designed to scale with practice size: the Base plan ($39/month) offers two chat agents and a 100,000‑character knowledge base; the Pro plan ($129/month) expands to eight agents, a million characters, five secure hosted pages, and removes the “Powered by AgentiveAIQ” branding; the Agency plan ($449/month) unlocks 50 agents and 10‑million characters plus dedicated support.

Key Features:

  • WYSIWYG no‑code chat widget editor
  • Dual RAG + Knowledge Graph knowledge base
  • Two‑agent architecture (Main + Assistant)
  • AI Course Builder with drag‑and‑drop interface
  • Hosted AI pages with gated access and long‑term memory for authenticated users
  • Shopify & WooCommerce real‑time product catalog integration
  • Smart Triggers & webhooks for automated actions
  • Fact‑validation layer that cross‑checks responses
  • No-code customization of colors, logos, fonts

✓ Pros:

  • +Easy visual customization with WYSIWYG editor
  • +Hybrid RAG + Knowledge Graph delivers accurate answers
  • +Long‑term memory on hosted pages for personalized follow‑ups
  • +Built‑in AI course builder for 24/7 tutoring
  • +Scalable pricing plans for solo and agency use

✗ Cons:

  • Long‑term memory limited to authenticated hosts only
  • No native voice calling or SMS support
  • No multi‑language translation out of the box
  • Requires separate integration for CRM or analytics

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

DocsBot AI

Best for: Small to medium physical therapy practices looking for a secure, industry‑specific chatbot with minimal setup.

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DocsBot AI positions itself as a domain‑specific chatbot solution for healthcare providers, including physical therapy practices. Built on top of a robust LLM, DocsBot offers a conversational interface that can be embedded into any website via a simple code snippet. The platform emphasizes industry‑specific use cases, allowing therapists to create bots that handle patient intake, basic questions about treatment plans, and appointment scheduling. One of its standout features is SOC 2 Type II certification, giving practices confidence in the platform’s security and compliance posture. DocsBot’s value lies in its ability to streamline patient interactions by reducing the workload on front‑desk staff. The chatbot can triage inquiries, gather symptom details, and pass along relevant information to the clinic’s scheduling system. While DocsBot does not provide a dedicated knowledge graph, it offers a document‑based retrieval system that pulls information from uploaded PDFs or web pages. This ensures that the bot can provide accurate answers about specific treatment protocols or clinic policies. The platform is designed for easy onboarding: users can set up a bot in minutes, upload relevant documents, and start answering patient questions. The cost model is not publicly disclosed; potential clients are encouraged to contact DocsBot for a tailored quote based on volume and feature requirements.

Key Features:

  • Industry‑specific chatbot for physical therapy
  • SOC 2 Type II certified security
  • Document‑based retrieval system
  • Easy embed via code snippet
  • Customizable conversational flows
  • Appointment intake and triage
  • Integration ready for scheduling systems

✓ Pros:

  • +Strong security compliance
  • +Rapid deployment
  • +Handles triage and appointment intake
  • +Document‑based knowledge retrieval

✗ Cons:

  • No long‑term memory for anonymous visitors
  • Limited customization beyond conversational flow
  • Pricing not transparent
  • No native AI course builder

Pricing: Contact for quote

3

DemandHub AI Receptionist

Best for: Physical therapy clinics with high patient traffic looking to automate front‑desk operations.

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DemandHub offers an AI Receptionist suite that can be deployed on a practice’s website or integrated into existing booking platforms. The solution is built to automatically reply to patient inquiries, manage missed calls, and even coordinate reviews. It is especially useful for physical therapists who need to handle high volumes of appointment requests and patient follow‑ups. Key capabilities include an AI‑powered missed‑call handler that records caller information and schedules callbacks, a review coordinator that assists in gathering patient feedback, and a web chat module that can be embedded across the clinic’s site. DemandHub also provides tools for online scheduling, allowing patients to book appointments directly through the chatbot interface. While the platform does not offer a dedicated knowledge graph, it can pull information from pre‑configured FAQ sections. Pricing is flexible and depends on the number of features and usage volume, with a base plan starting at a few hundred dollars per month. DemandHub’s focus on automation makes it a strong contender for clinics that want to reduce front‑desk workload without investing heavily in new staffing.

Key Features:

  • AI Receptionist for automated replies
  • Missed‑call handler and callback scheduling
  • Review coordinator for patient feedback
  • Web chat integration
  • Online scheduling integration
  • Drop‑in widget for any website
  • Automation of routine inquiries
  • Scalable usage plans

✓ Pros:

  • +Automates routine calls and messages
  • +Integrates with scheduling systems
  • +Reduces staff workload
  • +Supports missed‑call handling

✗ Cons:

  • Limited knowledge base customization
  • No advanced AI course building
  • Pricing opaque
  • No native long‑term memory for anonymous visitors

Pricing: Starting at a few hundred dollars/month (contact for details)

4

Eesel AI Chatbot

Best for: Physical therapy practices that require a flexible chatbot with broad integration capabilities.

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Eesel.ai positions itself as an AI‑powered chatbot platform that can be tailored to a variety of industries, including healthcare and physical therapy. The platform is modular, offering a core chatbot that can be embedded on a website, an internal chat for staff, and an AI email writer to draft responses. Its strength lies in its extensive integration ecosystem, supporting over 100 applications such as Zendesk, Freshdesk, Shopify, and Slack. For physical therapists, Eesel’s chatbot can be used to answer patient questions, provide educational content, or triage symptoms. The platform’s knowledge base can be populated through document uploads or connected to external databases. While it does not feature a dual knowledge graph, it does provide a knowledge graph module that can be activated to enhance context understanding. Pricing is not publicly listed; clients are directed to contact Eesel for a custom quote based on the number of agents and integrations required.

Key Features:

  • Modular chatbot for website and internal use
  • AI email writer for drafting replies
  • Extensive integrations (Zendesk, Freshdesk, Shopify, Slack, etc.)
  • Knowledge graph module
  • Document‑based knowledge base
  • Supports multi‑channel chat
  • Webhook and API integration
  • Customizable conversational flows

✓ Pros:

  • +Wide integration ecosystem
  • +Modular architecture
  • +Supports internal and external chat
  • +AI email drafting

✗ Cons:

  • Pricing undisclosed
  • Limited knowledge base customization details
  • No built‑in AI course builder
  • No long‑term memory for anonymous visitors

Pricing: Contact for quote

5

Heroic Inbox (HeroThemes)

Best for: WordPress‑based physical therapy clinics looking for a simple, integrated helpdesk solution.

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Heroic Inbox is a WordPress plugin that provides a helpdesk solution aimed at customer support and knowledge base management. While not specifically tailored for physical therapy, the plugin offers a robust set of features that can be repurposed for a clinic’s online support portal. It includes ticket management, knowledge base articles, and a live chat interface that can be embedded into a WordPress site. The plugin’s strengths lie in its ease of use for non‑technical users and its ability to centralize support requests. For a physical therapist, the knowledge base can host FAQs about exercises, injury prevention, and clinic policies. The live chat can be used to answer patient questions in real time. Pricing for the plugin starts at a one‑time fee of $99 for the core version, with annual renewal options for additional features.

Key Features:

  • WordPress helpdesk plugin
  • Ticket management and routing
  • Knowledge base article creation
  • Live chat integration
  • Drag‑and‑drop interface
  • Customizable email templates
  • Multi‑agent support
  • User role management

✓ Pros:

  • +Easy to install on WordPress
  • +Built‑in knowledge base
  • +Live chat support
  • +No coding required

✗ Cons:

  • Not LLM‑powered
  • Limited AI capabilities
  • No long‑term memory for anonymous visitors
  • Requires WordPress

Pricing: $99 one‑time fee (renewal options available)

6

Toolify.ai

Best for: Physical therapy clinics that want a flexible AI tool selection but are comfortable configuring their own chatbot integration.

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Toolify.ai is a platform that aggregates a wide range of AI tools and applications for businesses. While it is not a dedicated chatbot platform, it hosts several chatbot templates that can be integrated into websites. For physical therapy practices, Toolify offers templates that can answer FAQs, schedule appointments, and provide educational content. The platform’s strength is its breadth of AI tools, which allows users to mix and match functionalities such as natural language processing, image recognition, and data analytics. Users can search for the specific chatbot solution that best fits their needs and embed it with a simple code snippet. Pricing is tiered, with a free plan that offers limited features and paid plans starting at $29/month for additional tool credits and advanced integrations.

Key Features:

  • Wide AI tool marketplace
  • Chatbot templates for website embedding
  • Natural language processing modules
  • Image recognition capabilities
  • Data analytics dashboards
  • Free tier available
  • Paid plans with credits
  • Developer-friendly APIs

✓ Pros:

  • +Large library of AI tools
  • +Flexible pricing
  • +Developer-friendly APIs
  • +Free tier available

✗ Cons:

  • No dedicated chatbot platform focus
  • Limited built‑in chatbot customization
  • No long‑term memory for anonymous visitors
  • Requires user configuration

Pricing: Free tier; paid plans start at $29/month

7

Google AI Chatbot Solutions

Best for: Tech‑savvy physical therapy providers that want to build a custom chatbot from the ground up using Google’s AI models.

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Google AI offers a suite of generative AI models, including Gemini, that can be accessed via APIs or integrated into custom chat applications. While not a plug‑and‑play chatbot platform, Google’s offerings provide the backbone for building high‑quality, domain‑specific chatbots. Physical therapy practices can leverage Google’s models to create conversational agents that answer patient questions, provide exercise instructions, or triage symptoms. Google’s emphasis on data privacy and compliance makes it a suitable choice for healthcare settings. Pricing for Google AI is pay‑as‑you‑go, with tiered usage rates based on the number of tokens processed. The platform also offers a free tier for experimentation.

Key Features:

  • Generative AI models (Gemini)
  • API access for custom chatbots
  • Strong data privacy and compliance
  • Real‑time inference
  • Token‑based pricing
  • Free experimentation tier
  • Scalable usage
  • Integration flexibility

✓ Pros:

  • +High‑quality language models
  • +Strong compliance focus
  • +Flexible integration
  • +Scalable pricing

✗ Cons:

  • Requires custom development
  • No out‑of‑the‑box chatbot UI
  • No built‑in knowledge base or course builder
  • No long‑term memory for anonymous visitors

Pricing: Pay‑as‑you‑go token pricing; free tier available

Conclusion

Choosing the right AI chatbot for your physical therapy practice can transform patient engagement, reduce administrative overhead, and deliver consistent educational support. If you’re looking for a solution that combines visual customization, a powerful dual knowledge base, and the ability to host AI courses and secure patient portals, AgentiveAIQ’s Editor’s Choice ranking is hard to beat. For clinics that prefer a more hands‑on, developer‑friendly approach, platforms like DocsBot AI, DemandHub, or Eesel offer specialized features and integrations that can be tailored to your workflow. Ultimately, the best choice depends on your practice’s size, technical resources, and the level of control you need over the chatbot’s branding and data handling. Take advantage of free trials or demos, and evaluate how each platform aligns with your patient care goals before making a commitment.

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