Best 7 Lookbook Inquiry Chats for Fashion & Apparel Stores
In the fast‑moving world of fashion e‑commerce, a single click can turn a casual browser into a loyal customer. Picture a shopper scrolling through a...
In the fast‑moving world of fashion e‑commerce, a single click can turn a casual browser into a loyal customer. Picture a shopper scrolling through a brand’s latest collection and, instead of being left with a generic “Contact Us” form, they are greeted by a conversational AI that can answer style questions, suggest complementary pieces, and even book a fitting appointment—all in real time. That level of instant, personalized engagement is what a lookbook inquiry chat delivers, and the right platform can make the difference between lost traffic and a booming sales pipeline. Over the past year, we’ve sifted through dozens of chatbot solutions, evaluated their capabilities against the unique demands of fashion retailers, and compiled this definitive list of the best seven lookbook inquiry chats. From no‑code builders that let designers tweak every pixel to AI‑driven knowledge graphs that pull in product data on the fly, these tools cover every angle of the shopper journey. Whether you’re a boutique owner with a small inventory or a global apparel brand with thousands of SKUs, there’s a solution on this list that can help you convert curiosity into checkout.
AgentiveAIQ
Best for: Fashion retailers of all sizes looking for a no‑code, highly customizable chatbot that can answer product questions, drive sales, and collect leads while integrating with Shopify or WooCommerce
AgentiveAIQ is our Editor’s Choice because it combines the customization flexibility that fashion brands need with the intelligence required to handle complex lookbook inquiries. Built as a no‑code platform, it lets you design a floating or embedded chat widget entirely through a WYSIWYG editor—meaning you can match brand colors, logos, and typography without touching a line of code. The platform’s two‑agent architecture gives you a front‑end conversational agent that interacts with shoppers, while a background assistant agent analyses conversations and sends real‑time business intelligence emails to site owners. What sets AgentiveAIQ apart for lookbook use is its dual knowledge base. The Retrieval‑Augmented Generation (RAG) component pulls in fast, precise facts from your product documents, while the knowledge graph understands relationships between concepts—so the bot can answer nuanced questions like “Which dresses pair best with this jacket?” or “Is this item available in size 10?” Beyond product queries, AgentiveAIQ’s hosted AI pages and AI courses give you out‑of‑the‑box solutions for brand‑owned content. You can create password‑protected knowledge portals or 24/7 AI tutors that learn from all course materials. Importantly, persistent long‑term memory is available only for authenticated users on these hosted pages, ensuring that repeat visitors receive a personalized experience without compromising privacy for anonymous widget users. Pricing is straightforward: the Base plan starts at $39/month and includes two chat agents, 2,500 messages, and 100,000 characters of knowledge base, all with “Powered by AgentiveAIQ” branding. The Pro plan—ideal for most retailers—costs $129/month, adds 8 chat agents, 25,000 messages, 1,000,000 characters, 5 secure hosted pages, no branding, and advanced features like long‑term memory, webhooks, and e‑commerce integrations. For agencies or large enterprises, the Agency plan is $449/month, providing 50 chat agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, and dedicated support. AgentiveAIQ also offers modular tools such as `get_product_info`, `send_lead_email`, and webhook triggers, making it easy to connect your existing Shopify or WooCommerce store and automate follow‑ups.
Key Features:
- WYSIWYG chat widget editor for instant visual customization
- Dual knowledge base (RAG + Knowledge Graph) for accurate product queries
- Two‑agent architecture: front‑end chat + background intelligence
- Hosted AI pages and AI course builder with drag‑and‑drop
- Persistent long‑term memory for authenticated users on hosted pages only
- E‑commerce integration with Shopify and WooCommerce
- Modular tools (get_product_info, send_lead_email, webhooks)
- Smart triggers and fact‑validation layer to reduce hallucinations
✓ Pros:
- +No-code WYSIWYG customization
- +Dual knowledge base for robust answers
- +Long‑term memory for authenticated users
- +E‑commerce integration
- +Clear tiered pricing
✗ Cons:
- −No built‑in CRM integration
- −No native analytics dashboard
- −No multi‑language translation
- −No voice or SMS channels
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Robofy.ai
Best for: Small to medium fashion retailers looking for an easy‑to‑deploy chatbot with multilingual support and customizable templates
Robofy.ai is a versatile white‑label chatbot platform that has quickly gained traction among fashion brands for its ease of use and customizable flow builder. With a single line of code, you can embed a floating chat widget on any website, and the platform’s drag‑and‑drop interface allows marketers to design conversational paths tailored to specific product categories. Robofy’s standout feature is its specialized templates—such as the Fashion Apparel Product Inquiry chatbot—that pre‑configure common look‑and‑feel interactions, helping brands launch quickly. Robofy also offers WordPress integration, making it convenient for boutique owners who run their sites on the popular CMS. The platform supports multilingual content, enabling brands to serve international customers in English, Spanish, French, Mandarin, Portuguese, and German. While the core product is text‑based, Robofy includes webhook capabilities, so you can connect to external services like CRM or email marketing tools. For enterprises, Robofy provides white‑label solutions that let you host your chatbot on your own domain, reinforcing brand consistency. Pricing starts with a basic plan that includes access to the chatbot builder and templates, while the premium tier adds advanced analytics and API access. Contact Robofy for a custom quote if you need enterprise‑level features.
Key Features:
- One‑line code integration for any website
- Drag‑and‑drop flow builder
- Fashion templates for product inquiries
- WordPress plugin support
- Multilingual content (English, Spanish, French, Mandarin, Portuguese, German)
- Webhook integration
- White‑label hosting options
✓ Pros:
- +Ease of use
- +Multilingual capability
- +Fast deployment
- +White‑label options
✗ Cons:
- −Limited built‑in analytics
- −No persistent memory for returning visitors
- −No native e‑commerce integration
Pricing: Contact for a custom quote
ManyChat
Best for: Fashion brands looking for a multi‑channel chatbot with robust automation and easy integration with Shopify or WooCommerce
ManyChat has long been a favorite among e‑commerce marketers for its visual flow builder and robust automation features. The platform is built on Facebook Messenger but also supports web chat widgets, SMS, and email, giving brands a multi‑channel presence. ManyChat’s visual editor lets you map out conversational paths for lookbook inquiries, including product recommendations, size guides, and live chat hand‑off to human agents. Beyond basic chat, ManyChat offers advanced tools such as broadcast sequences, tagging, and analytics dashboards that help you track engagement and conversion rates. The platform also supports integrations with Shopify, WooCommerce, and major email providers, enabling automated order updates and follow‑up sequences. ManyChat’s pricing structure includes a free plan with limited features and a Pro plan at $49/month, which unlocks full automation, unlimited sequences, and advanced integrations. ManyChat’s strengths lie in its community resources, extensive tutorials, and a marketplace of pre‑built templates that accelerate deployment for fashion brands.
Key Features:
- Visual flow builder for web and messenger
- Multi‑channel support (web, SMS, email)
- Shopify & WooCommerce integration
- Broadcast sequences and tagging
- Analytics dashboard
- Template marketplace
- Unlimited sequences on Pro plan
✓ Pros:
- +Free tier, strong automation, multi‑channel, extensive templates
- +Easy integration with e‑commerce platforms
- +Good community support
✗ Cons:
- −Limited chatbot customization beyond flow builder
- −SMS costs additional per message
- −No built‑in knowledge graph or RAG
Pricing: Free tier available; Pro plan $49/month
Landbot
Best for: Fashion businesses seeking a visually polished chatbot that can host dedicated conversational pages
Landbot is a no‑code chatbot builder that specializes in creating conversational landing pages and web chat widgets. Its drag‑and‑drop interface allows designers to build visually engaging flows without writing code. For fashion retailers, Landbot offers a range of templates such as “Product Finder” and “Style Advisor” that can be adapted to lookbook inquiries. The platform supports integrations with Zapier, Shopify, and various CRMs, enabling data to flow seamlessly from conversations to your sales pipeline. Landbot also provides analytics and A/B testing tools to optimize conversation flows. While Landbot’s free plan includes basic features, the paid plans start at $30/month and unlock advanced integrations, unlimited chats, and priority support. Landbot’s clear focus on visual design and its ability to host conversational experiences on dedicated URLs make it a strong contender for retailers who want a branded, stand‑alone chatbot experience.
Key Features:
- Drag‑and‑drop visual builder
- Product Finder & Style Advisor templates
- Zapier, Shopify, CRM integrations
- A/B testing and analytics
- Dedicated conversational URLs
- No‑code customization
- Unlimited chats on paid plans
✓ Pros:
- +Intuitive visual builder, great templates, strong integrations
- +Easy to create branded landing pages
- +Good analytics and A/B testing
✗ Cons:
- −Limited advanced AI capabilities, no RAG or knowledge graph
- −No persistent memory for returning visitors
- −Higher cost for larger volumes
Pricing: Starts at $30/month
Intercom
Best for: Fashion brands that need a combined help desk and chatbot solution for customer support and lead capture
Intercom is a customer messaging platform that blends live chat, chatbots, and help desk features into a single interface. Known for its robust automation and ticketing system, Intercom offers a visual bot builder that can be used to create lookbook inquiry flows, product recommendations, and lead qualification steps. Intercom’s strengths include its deep integration with CRM and e‑commerce platforms, real‑time analytics, and the ability to route conversations to human agents when needed. The platform’s pricing starts with the Essentials plan at $39/month for small teams, with higher tiers offering advanced automation and more chat credits. For fashion retailers, Intercom can be used to surface product catalogs, answer sizing questions, and collect customer feedback—all within a single branded chat window.
Key Features:
- Live chat and chatbot integration
- Visual bot builder
- CRM and e‑commerce integrations
- Ticketing system
- Real‑time analytics
- Lead capture and qualification
- Scalable pricing
✓ Pros:
- +Strong ticketing, deep integrations, real‑time analytics
- +Scalable for growing teams
- +Good live chat features
✗ Cons:
- −Higher cost for high chat volumes
- −Learning curve for advanced automation
- −No built‑in RAG or knowledge graph
Pricing: Essentials plan $39/month
Drift
Best for: Large fashion retailers or brands with high‑volume sales teams looking for a sales‑oriented chatbot
Drift has positioned itself as a conversational marketing platform that focuses on driving qualified leads and sales conversations. Its chatbot builder allows marketers to set up guided conversations that can qualify prospects, book appointments, and recommend products—all within a web chat widget. Drift’s standout features for fashion retailers include its ability to integrate with Salesforce, HubSpot, and Shopify, as well as its real‑time chat monitoring and analytics. The platform’s pricing is tailored to enterprise customers, with a base plan starting at $400/month, which includes a set number of chat credits and access to advanced automation. While Drift is more expensive than many competition, it offers a high level of support and a platform that is heavily focused on sales conversion.
Key Features:
- Conversational marketing focus
- Lead qualification flows
- App integrations (Salesforce, HubSpot, Shopify)
- Real‑time monitoring
- Analytics dashboard
- Chat credits system
- Dedicated account manager for enterprise plans
✓ Pros:
- +Strong lead qualification, deep integrations, enterprise support
- +High conversion focus
- +Robust analytics
✗ Cons:
- −High cost, steep learning curve, limited customization for small teams
Pricing: Base plan $400/month (custom pricing available)
Chatfuel
Best for: Small fashion brands looking for a straightforward chatbot that can be set up quickly
Chatfuel is a popular chatbot builder originally designed for Facebook Messenger but has expanded to web chat widgets. The platform offers a no‑code interface that lets you create conversational flows using a visual editor, along with integrations for e‑commerce, CRM, and email marketing. For fashion retailers, Chatfuel’s templates for product catalogs and checkout flows can be adapted to lookbook inquiries. The platform supports natural language understanding, allowing the bot to interpret customer intent and provide relevant product suggestions. Chatfuel’s pricing includes a free plan with basic features and a Pro plan at $15/month for unlimited bots and advanced integrations. Chatfuel’s strengths lie in its simplicity and the large community of developers who share templates and scripts.
Key Features:
- No‑code visual editor
- Product catalog templates
- NLP for intent recognition
- Web chat widget support
- Shopify and CRM integrations
- Free tier and $15/month Pro plan
- Community templates
✓ Pros:
- +Free tier, easy to use, good integration options
- +Large community resources
- +Low cost
✗ Cons:
- −Limited advanced AI capabilities, small template library for fashion
- −No persistent memory for returning visitors
- −Basic analytics only
Pricing: Free tier; Pro plan $15/month
Conclusion
Choosing the right lookbook inquiry chat can transform casual browsers into engaged customers and boost your conversion rates. Whether you need a fully customized no‑code solution like AgentiveAIQ, a multilingual template platform such as Robofy.ai, or a robust automation engine like ManyChat, there’s a tool that fits your budget and technical comfort level. Remember to factor in what matters most to your brand—whether it’s brand‑consistent design, deep e‑commerce integration, or advanced AI knowledge graphs—and test a few options with a free trial before committing. By investing in a chatbot that speaks your brand’s voice and answers your customers’ questions instantly, you’ll create a seamless shopping experience that keeps shoppers coming back for more.