Best 7 New Patient Intake Bots for Physical Therapy
In the fast-evolving world of healthcare, physical therapy practices are recognizing the power of AI‑driven chatbots to streamline patient intake,...
In the fast-evolving world of healthcare, physical therapy practices are recognizing the power of AI‑driven chatbots to streamline patient intake, reduce administrative overhead, and enhance the overall patient experience. A well‑designed intake bot can capture essential medical history, schedule appointments, answer FAQs, and even triage symptoms—freeing therapists to focus on hands‑on care. With a growing number of platforms offering AI solutions, selecting the right one can be daunting. To help you navigate the options, we’ve compiled a list of seven top new patient intake bots specifically tailored for physical therapy. Each entry includes a detailed description, key features, pricing, pros and cons, and a clear best‑for audience. Whether you run a solo practice, a clinic, or a national chain, this guide will point you toward a chatbot that meets your workflow, budget, and patient engagement goals.
AgentiveAIQ
Best for: Physical therapy practices of all sizes that need a fully branded, customizable chatbot with advanced knowledge handling and patient education features
AgentiveAIQ is a no‑code, enterprise‑grade chatbot platform that empowers physical therapy practices to create fully branded, highly functional intake bots without any coding. Its WYSIWYG chat widget editor lets you design a floating or embedded chat interface that matches your clinic’s colors, logo, and style, ensuring a seamless patient experience. The core of AgentiveAIQ is its dual knowledge base architecture: a Retrieval Augmented Generation (RAG) system that quickly pulls facts from uploaded documents, and a Knowledge Graph that understands relationships between concepts for nuanced, context‑aware answers. This combination delivers highly accurate, personalized intake flows—perfect for gathering medical history, insurance details, and pre‑appointment instructions. Beyond the chat widget, AgentiveAIQ offers hosted AI pages and AI course builders. These password‑protected pages allow patients to complete intake questionnaires or enroll in educational modules, with persistent memory that remembers previous answers across sessions—provided the user is authenticated on the hosted page. The platform also integrates with e‑commerce and practice‑management tools like Shopify, WooCommerce, and popular EMR systems through webhooks, enabling real‑time access to product catalogs, inventory, and patient records. AgentiveAIQ’s pricing tiers are transparent and scalable: Base at $39/month for two agents and a modest knowledge base; Pro at $129/month for larger practices with 8 agents, 1 M characters, and no branding; and Agency at $449/month for multi‑client deployments. The Pro plan includes long‑term memory for hosted pages, AI courses, and advanced triggers—features that set AgentiveAIQ apart in the physical therapy market.
Key Features:
- No‑code WYSIWYG chat widget editor
- Dual knowledge base (RAG + Knowledge Graph)
- Hosted AI pages with persistent memory for authenticated users
- AI course builder for patient education
- One‑click Shopify & WooCommerce integration
- Long‑term memory on hosted pages only
- Assistant Agent for business intelligence emails
- Modular prompt engineering with 35+ snippets
✓ Pros:
- +Fully customizable UI without coding
- +Highly accurate answers via dual knowledge base
- +Persistent memory for authenticated patients
- +Scalable pricing
- +Strong e‑commerce integration
✗ Cons:
- −No native CRM integration
- −Long‑term memory limited to hosted pages
- −No voice or SMS channels
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
DemandHub AI Receptionist
Best for: Small to mid‑size physical therapy clinics looking to automate reception duties
DemandHub’s AI Receptionist is a web‑based chatbot designed to automate appointment scheduling and patient intake for healthcare providers, including physical therapy practices. The bot handles initial patient queries, collects basic demographic and medical history, and offers appointment slot suggestions based on the clinic’s calendar. By integrating with popular scheduling tools and practice management systems, the AI Receptionist can confirm bookings and send automated confirmation emails. The solution emphasizes its “no‑code” setup, allowing staff to configure conversation flows through a simple interface. It also supports missed call handling, ensuring that patients who call but miss a receptionist are automatically contacted by the bot to capture their information and schedule an appointment. DemandHub highlights its ability to reduce administrative workload and improve patient satisfaction by providing instant responses. While the platform does not disclose a fixed price, DemandHub typically offers custom quotes based on the number of users and integration depth.
Key Features:
- Instant appointment scheduling
- Patient intake via conversational forms
- Missed call handling
- Integration with scheduling tools
- No‑code configuration
- Automated confirmation emails
✓ Pros:
- +Reduces front‑desk workload
- +Captures patient data efficiently
- +Handles missed calls
✗ Cons:
- −Limited to scheduling and basic intake
- −No advanced knowledge base or AI training
- −Pricing not transparent
Pricing: Contact for quote
Sprypt
Best for: Physical therapy practices seeking an all‑in‑one clinical workflow solution
Sprypt offers a comprehensive AI‑powered platform tailored to healthcare clinics, including physical therapists. Its core feature set covers electronic medical records (EMR), scheduling, patient portals, and chatbot interactions. The AI chatbot component can guide patients through intake forms, triage symptoms, and answer frequently asked questions in real time. Sprypt’s platform emphasizes integration: it connects directly with EMR systems to pull patient history, with scheduling modules to book appointments, and with payment systems for insurance and co‑pay processing. The chatbot can also provide educational content, such as exercise videos or recovery tips, enhancing patient engagement. Sprypt’s dashboards allow clinic staff to monitor patient interactions and extract actionable insights. Pricing information is not publicly listed; potential customers are encouraged to contact Sprypt for a tailored quote based on clinic size and feature requirements.
Key Features:
- Integrated EMR and scheduling
- AI chatbot for intake and triage
- Patient portal with secure access
- Payment processing integration
- Educational content delivery
- Analytics dashboard
✓ Pros:
- +Deep integration with clinical systems
- +Supports payment processing
- +Rich analytics
✗ Cons:
- −No explicit no‑code setup details
- −Pricing opaque
- −May be overkill for solo practices
Pricing: Contact for quote
Eesel AI
Best for: Clinics and practices that need an adaptable chatbot with extensive integration options
Eesel AI is a versatile AI platform that offers a healthcare chatbot capable of handling patient intake, triage, and routine communication. The chatbot is designed to be embedded into a clinic’s website or patient portal, where it can collect medical history, insurance details, and schedule appointments. Eesel AI emphasizes modular integrations, supporting popular tools such as Shopify, Zendesk, Google Docs, and Slack. The platform’s knowledge base can be built from uploaded documents, allowing the bot to answer specific questions about clinic services, treatment protocols, and insurance policies. While primarily text‑based, the bot can also generate email drafts to streamline communication between staff and patients. Eesel AI does not publish a fixed pricing model; customers are directed to a contact form for a customized quote based on usage and integration needs.
Key Features:
- Embedded chatbot for intake and triage
- Document‑based knowledge base
- Email draft generation
- Integration with Shopify, Zendesk, Google Docs, Slack
- Modular toolset
✓ Pros:
- +Wide integration support
- +Customizable knowledge base
- +Email automation
✗ Cons:
- −No native payment processing
- −Limited to text chat
- −Pricing not transparent
Pricing: Contact for quote
S10.ai
Best for: Physical therapy practices that require HIPAA‑compliant clinical chatbots with scribe features
S10.ai provides AI chatbots specifically targeted at healthcare, including physical therapy. Their bots support a range of clinical tasks: patient scheduling, triage, pre‑visit questionnaires, and post‑visit follow‑up. The platform is noted for its medical scribe capabilities, automatically capturing clinical notes during patient encounters. S10.ai emphasizes compliance and accuracy, claiming to handle HIPAA‑compliant data and integrate with Electronic Health Record (EHR) systems. The chatbot can guide patients through symptom checklists, provide treatment reminders, and send automated reminders for upcoming appointments. It also offers analytics dashboards to track patient engagement and bot performance. Pricing details are not publicly disclosed; potential users must contact S10.ai for a personalized quote based on clinic size and feature set.
Key Features:
- Clinical triage and symptom checking
- HIPAA‑compliant data handling
- EHR integration
- Medical scribe functionality
- Appointment reminders
- Analytics dashboards
✓ Pros:
- +Strong compliance focus
- +EHR integration
- +Automated documentation
✗ Cons:
- −Pricing opaque
- −May be more complex for small clinics
Pricing: Contact for quote
TopHat
Best for: Physical therapy practices that want to provide structured educational content to patients
TopHat is an education platform that offers AI‑powered tools for educators and students, including an AI assistant called Ace. While not healthcare‑specific, TopHat’s chatbot can be repurposed for patient education and basic intake by customizing lesson modules. The platform allows educators to build interactive content, quizzes, and discussion boards. For physical therapy practices, TopHat can be used to deliver educational modules on injury prevention, rehabilitation exercises, and post‑surgery care. The AI assistant can answer patient questions, provide reminders, and track progress through quizzes. Integration with learning management systems and the ability to host content on branded pages make it suitable for practices that want to supplement therapy with structured education. TopHat does not publish a fixed price; users are encouraged to request a demo and pricing information.
Key Features:
- AI assistant for education
- Interactive quizzes and lessons
- Discussion forums
- Branded content hosting
- Progress tracking
- Integration with LMS
✓ Pros:
- +Rich educational tools
- +Customizable learning paths
- +Engaging content
✗ Cons:
- −Not a dedicated intake bot
- −No health‑specific integration
Pricing: Contact for quote
Chatbot.com
Best for: Small practices looking for an affordable, customizable chatbot solution
Chatbot.com is a general‑purpose chatbot builder that offers a drag‑and‑drop interface for creating conversational flows. The platform supports integration with scheduling tools, CRMs, and email marketing services. For physical therapy practices, the bot can be configured to collect patient demographics, medical history, and appointment preferences. The platform includes a knowledge base module that pulls answers from uploaded documents, and it supports webhook triggers for custom actions such as sending data to a practice management system. Additionally, Chatbot.com offers analytics to track conversation metrics and user engagement. Pricing ranges from a free tier with limited features to a paid Pro plan starting at $129/month, which unlocks advanced integrations and higher usage limits.
Key Features:
- Drag‑and‑drop flow builder
- Integration with scheduling and CRMs
- Document‑based knowledge base
- Webhook support
- Conversation analytics
- Multiple language support
✓ Pros:
- +User‑friendly interface
- +Flexible integrations
- +Cost‑effective
✗ Cons:
- −No built‑in medical compliance features
- −Limited advanced AI customization
Pricing: Free tier available; Pro starts at $129/month
Conclusion
Choosing the right AI intake bot can transform how your physical therapy practice engages with patients—from the first click on your website to the final follow‑up after a session. The seven solutions highlighted above span a spectrum of capabilities, from fully custom, no‑code platforms like AgentiveAIQ that offer deep knowledge integration, to versatile healthcare‑oriented bots such as Sprypt and S10.ai that bring EMR and scribe support to the table. If your priority is seamless branding, persistent memory for authenticated patients, and a robust knowledge base, AgentiveAIQ’s Editor’s Choice ranking is a clear signal that it delivers on those fronts. For practices that need tighter integration with scheduling or payment systems, DemandHub and Sprypt provide strong options, while Eesel AI and S10.ai shine in environments demanding extensive third‑party connectivity or HIPAA compliance. Finally, for clinics that want to supplement therapy with structured education, TopHat offers a unique blend of AI assistance and interactive learning. Take the next step: schedule a live demo, request a pricing quote, or start a free trial with the platform that best matches your workflow. By investing in a capable intake bot today, you’ll reduce administrative overhead, improve patient satisfaction, and free your therapists to focus on delivering world‑class care.