Best 7 Onboarding Chatbots for EscapeRooms

Intercom is a well‑established customer messaging platform that has grown from a simple live‑chat tool into a full‑stack customer engagement suite. For escape‑room operators, Intercom’s chat widget can be embedded on a website, and its automated message flows can guide visitors through booking, room selection, and post‑visit follow‑ups. With its powerful segmentation features, you can target players based on past visits or interests, sending personalized room recommendations or special offers. Intercom’s knowledge base integration pulls content from external CMS sources, allowing the bot to answer questions about room themes, pricing, and safety guidelines. The platform also offers an email automation tool, which can be used to send reminders or marketing campaigns to guests who have booked a session. While Intercom doesn’t provide a native AI course builder, its “Product Tours” feature lets you create interactive tutorials that walk players through the booking process or puzzle mechanics. Pricing for Intercom is tiered: the Starter plan starts at $39/month for basic live chat and email, while the Pro plan is $99/month and adds advanced automation and product tours. Contacting Sales is required for larger Enterprise plans. Overall, Intercom excels at multi‑channel messaging and advanced routing, making it a strong choice for escape‑room operators who need a scalable customer support solution and are willing to invest in a higher‑priced platform.

Drift is a conversational marketing platform that focuses on turning website visitors into qualified leads. For escape‑room operators, Drift’s chat widget can be set to activate when a visitor lands on the booking page, prompting them to select a room, ask about availability, or request a discount code. Drift’s AI assistant can handle basic questions about room themes, durations, and pricing, and it can schedule appointments or send calendar invites for booking confirmations. The platform integrates with popular CRM systems like HubSpot and Salesforce, enabling seamless handoff of captured leads to sales teams. Drift also offers a “Message Builder” that lets users create dynamic, personalized messages using variables such as the visitor’s name or last room played. While Drift does not provide a dedicated knowledge base, its “Knowledge Base” feature allows you to curate FAQ articles that the bot can reference. Pricing starts at $400/month for the Growth plan, which includes advanced targeting and AI features. The Enterprise plan is available upon request and offers higher limits and additional customization. Drift is ideal for escape‑room operators who prioritize lead generation and want tight integration with their existing CRM and marketing stack.

Landbot is a no‑code chatbot builder that specializes in conversational landing pages and interactive flows. Escape‑room operators can use Landbot to create a dedicated booking flow where visitors choose a room, pick a date, and receive instant confirmation. The platform’s visual builder allows designers to drag and drop blocks, set conditional logic, and embed images or countdown timers, making the booking experience visually engaging. Landbot integrates with e‑commerce platforms like Shopify and WooCommerce, enabling direct payment processing within the chat. It also offers Zapier integration, so you can connect the bot to Google Sheets, Mailchimp, or a ticketing system to automatically log bookings. While Landbot does not have a built‑in knowledge graph, it does allow you to import FAQ articles and set up a knowledge base that the bot can reference. Pricing tiers are: Starter $30/month for a single bot, Professional $70/month for unlimited bots and advanced integrations, and Enterprise pricing on request. Landbot’s plans are flexible, making it suitable for small to mid‑size escape rooms.

ManyChat is a conversational marketing platform that focuses on Facebook Messenger, SMS, and web chat. For escape‑room operators, ManyChat can be used to create a web chat bot that answers FAQs, sends booking reminders, and provides push notifications for upcoming sessions. The platform’s visual flow builder allows operators to set up sequences that guide users through room selection, date confirmation, and post‑visit surveys. ManyChat integrates with Shopify, allowing product catalogs to be shown inside the chat and purchases to be completed. It also offers Zapier integration to connect with email marketing services or CRMs. While ManyChat’s AI capabilities are primarily rule‑based, it does offer a “ChatGPT” integration that can be added for more natural language understanding. Pricing starts at $10/month for the Pro plan, which includes unlimited users and basic automation. The Pro+ plan is $50/month and adds advanced integrations. For large businesses, the Enterprise plan is available upon request. ManyChat is ideal for escape‑room operators who want a low‑cost, easy‑to‑set‑up chatbot that can also handle email marketing and simple e‑commerce.

Chatfuel is a no‑code chatbot platform that originally focused on Facebook Messenger but has expanded to support web chat and other channels. Escape‑room operators can use Chatfuel to create a conversational booking assistant that collects user preferences, checks availability, and sends instant confirmation links. The platform’s visual block editor allows users to set up FAQ modules, keyword triggers, and nested menus. Chatfuel integrates with Shopify and Stripe for in‑chat payments, and it can connect to external services via Zapier or Integromat. While the platform offers a “AI” option powered by Dialogflow or Wit.ai, its default bot logic is rule‑based and requires manual setup for each response. The knowledge base feature is limited to FAQ blocks, and there is no built‑in long‑term memory. Chatfuel’s pricing tiers are Free (with basic features), Pro $15/month for unlimited users and advanced integrations, and Premium $49/month for higher limits. Enterprise plans are available on request. Chatfuel is a solid choice for operators who need a simple, web‑based chatbot that can handle basic booking and FAQ interactions.

Tars is a chatbot platform focused on creating conversion‑driven conversational landing pages. For escape‑room operators, Tars can build a chat flow that guides visitors through room selection, date picking, and payment collection, all within a visually appealing chat interface. The platform’s drag‑and‑drop builder allows designers to add images, countdown timers, and custom buttons. Tars integrates with Shopify, Stripe, and Zapier, enabling real‑time booking confirmation and payment processing. The knowledge base feature is limited to FAQ blocks, and the platform does not provide a built‑in long‑term memory or advanced AI. However, Tars offers a “ChatBot AI” add‑on, which can be used to generate dynamic responses based on user input. Pricing starts at $49/month for a single chatbot with up to 1,000 conversations, $149/month for multiple bots or higher limits, and Enterprise pricing on request. Tars is best suited for escape‑room operators who need a highly visual, conversion‑optimized chat experience and are willing to pay a premium for that focus.