Best 7 Onboarding Chatbots for Web Design

Intercom is a well‑established customer messaging platform that blends live chat, bots, and email outreach into a single interface. Known for its conversational marketing capabilities, Intercom allows marketers to create targeted messages that trigger on user behavior, such as page visits or form submissions. The platform also boasts a robust help center integration, enabling support teams to surface knowledge base articles automatically. Intercom’s bot builder offers a visual flow editor, where you can plug in conditions, responses, and fallback options without coding. It also supports product tours, product announcements, and proactive outreach to users who meet specific criteria. The platform’s analytics dashboard provides detailed insights into chat volume, user engagement, and conversion metrics, making it a popular choice for teams that need data‑driven decision making. Pricing tiers start at the Standard plan ($39/month for up to 2,000 contacts) and scale up to the Premium plan ($99/month) and the Enterprise tier (custom pricing). Each tier unlocks additional features such as advanced automation, integrations, and increased message limits. Intercom is ideal for SaaS companies, B2B marketers, and e‑commerce sites looking for a comprehensive customer engagement solution that includes chat, email, and help center functionality.

Drift is a conversational marketing platform that positions itself as a sales‑and‑marketing‑automation tool. The platform uses AI chatbots to qualify leads, book meetings, and answer product questions in real time. Drift’s bot builder is built around a visual flow editor, allowing marketers to design complex conversational paths that integrate with calendars, CRMs, and email sequences. Key differentiators include the ability to schedule meetings directly within the chat window, as well as the integration of Drift’s AI to surface relevant content based on the user’s intent. Drift also offers a robust analytics engine that tracks engagement, conversion rates, and revenue attribution. Pricing is tiered, beginning with a Starter plan that costs around $400/month for 100 qualified leads and scaling to Pro ($1,500/month) and Enterprise (custom pricing) based on contact volume and feature needs. Drift is best suited for high‑growth B2B companies that need to capture and nurture leads quickly and want an AI‑driven sales assistant.

ManyChat is a marketing chatbot platform that specializes in Facebook Messenger and SMS automation but also offers web chat widgets. The platform is known for its drag‑and‑drop conversation builder, allowing marketers to create automated sequences, broadcast messages, and trigger actions based on user behavior. ManyChat supports integrations with popular CRMs, email services, and e‑commerce platforms, enabling a unified customer journey across channels. The platform’s visual builder is beginner‑friendly, while also offering advanced features such as conditional logic, user tagging, and broadcast segmentation. Pricing tiers include a free plan with basic features, a Pro plan at $10/month (per active user) that unlocks advanced automation and integrations, and an Unlimited plan at $30/month (per active user) for enterprises. ManyChat is ideal for small to medium businesses that want a cost‑effective way to engage customers on messaging apps and the web.

Tidio combines live chat and chatbot functionality into a single, lightweight widget that can be embedded on any website with a single line of code. The platform offers a visual chatbot builder that supports conditional logic, pre‑written responses, and integration with e‑commerce platforms such as Shopify and WooCommerce. Tidio’s live chat component provides real‑time messaging and allows team members to take over conversations. The platform also includes automated welcome messages, product recommendations, and the ability to create custom widgets that match brand colors and styles. Pricing is tiered with a free basic plan that includes 500 chats/month, a Premium plan at $18/month (for unlimited chats) and a Pro plan at $27/month that adds advanced automation and integrations. Tidio is a good fit for small businesses and e‑commerce stores that need a quick, cost‑effective chat solution.

Eesel.ai is an AI platform that offers a suite of products focused on automation across customer support, internal teams, and content creation. Their offerings include an AI chatbot for website use, an AI copilot for drafting replies, an AI triage system for ticket routing, an AI internal chat for instant answers to employees, and an AI email writer. The AI chatbot product is designed to be embedded on websites, providing real‑time conversations with users. Integration options include popular help centre and CRM tools. Eesel.ai also emphasizes training the AI on company knowledge bases, enabling it to answer domain‑specific queries. While pricing details are not publicly listed on the main site, the platform offers a contact‑for‑quote model, which typically caters to mid‑size enterprises looking for custom solutions. Eesel.ai is suitable for organizations that require a broad set of AI tools across support, internal communication, and content drafting.

Chatbot.com (formerly MobileMonkey) is a drag‑and‑drop chatbot builder that allows users to create conversational flows for web sites, Facebook Messenger, and SMS. The platform offers a visual builder with conditional logic and the ability to segment audiences based on behavior. Key features include integration with popular CRMs like HubSpot, Mailchimp, and Shopify, as well as the ability to create broadcast campaigns, automated follow‑ups, and product catalog browsing. The platform also provides analytics on click‑through rates, conversation length, and lead capture metrics. Chatbot.com offers a Basic plan at $25/month (up to 1,000 conversations), a Pro plan at $49/month (up to 5,000 conversations), and a Business plan at $99/month (unlimited conversations). Enterprise pricing is available on request. This platform is well‑suited for marketers who want a simple, visual chatbot builder that covers multiple channels and integrates with their existing marketing stack.