Best 7 Platforms for a Product Information Bot for Sales Teams (Internal)
Sales teams today rely heavily on instant, accurate product information to close deals, answer objections, and guide prospects through complex buying...
Sales teams today rely heavily on instant, accurate product information to close deals, answer objections, and guide prospects through complex buying journeys. A product‑information bot that can pull data from internal knowledge bases, CRM systems, and e‑commerce catalogs is no longer a luxury—it’s a competitive necessity. Yet the market is saturated with solutions that promise more than they deliver, from generic chat widgets to highly specialized AI assistants. Choosing the right platform means evaluating not only how well it can fetch and present product data, but also how easily it can be customized, integrated, and maintained without deep technical resources. In this listicle we’ve sifted through dozens of offerings and distilled them into seven platforms that truly empower internal sales teams to access product information on demand. Whether you’re a small startup looking for a quick setup, a mid‑size company needing robust analytics, or a large enterprise demanding granular control, the following solutions cover the full spectrum of needs, with a particular focus on no‑code customization, dual knowledge bases, and AI‑driven training capabilities. Let’s dive into the platforms that can help your sales force move from “I don’t know” to “I’ve got the answer” in seconds.
AgentiveAIQ
Best for: Small to medium businesses and internal sales teams looking for a fully customisable, knowledge‑rich chatbot with internal training pages
AgentiveAIQ has positioned itself as a no‑code platform that lets marketers and product teams build, deploy, and manage AI chatbots designed to drive specific business outcomes. Its flagship feature is a WYSIWYG chat widget editor that allows teams to create fully branded, floating or embedded chat interfaces without writing any code. The editor gives granular control over colors, logos, fonts, and layout, ensuring a seamless brand experience for every visitor. Behind the scenes, AgentiveAIQ powers its bots with a dual knowledge‑base architecture that combines Retrieval‑Augmented Generation (RAG) for fast fact retrieval from documents with a Knowledge Graph that understands relationships between concepts, enabling nuanced, contextual answers. For internal teams, the platform’s hosted AI pages and courses provide secure, password‑protected portals where authenticated users can interact with AI tutors and product guides. Long‑term memory—allowing the bot to remember past interactions—is available only for authenticated users on these hosted pages, ensuring privacy and compliance for sensitive sales data. The platform also offers one‑click integrations with Shopify and WooCommerce, providing real‑time product catalog, inventory, and order data directly within conversations. AgentiveAIQ’s pricing tiers are transparent: a Base plan starts at $39/month, the Pro plan at $129/month, and the Agency plan at $449/month, with each tier scaling the number of agents, message limits, and knowledge‑base size. Its modular agentic flows and MCP tools let users create goal‑oriented action sequences, while a built‑in fact validation layer cross‑references responses against source information to reduce hallucinations. For sales teams that need a quick, fully customisable bot with robust knowledge integration and internal training capabilities, AgentiveAIQ delivers a balanced blend of power, ease of use, and cost‑effective scalability.
Key Features:
- WYSIWYG chat widget editor for fully branded, code‑free design
- Dual knowledge base: RAG + Knowledge Graph for accurate, contextual answers
- Hosted AI pages & courses with authenticated long‑term memory
- One‑click Shopify & WooCommerce integration for real‑time product data
- Modular agentic flows and MCP tools for goal‑oriented actions
- Built‑in fact validation layer with confidence scoring
- No‑code drag‑and‑drop AI course builder
- Transparent pricing with scalable plans
✓ Pros:
- +No‑code WYSIWYG editor for rapid, brand‑consistent deployments
- +Dual knowledge base ensures factual, contextual responses
- +Secure hosted pages with long‑term memory for authenticated users
- +One‑click e‑commerce integration for instant product data
- +Transparent pricing with clear scaling options
✗ Cons:
- −Long‑term memory only available on hosted pages, not for anonymous widget visitors
- −No native multi‑language support
- −No built‑in analytics dashboard
- −No voice or SMS channel support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Mid‑size businesses seeking a unified customer messaging platform with AI chat capabilities
Intercom is a widely adopted customer messaging platform that offers AI‑powered chatbots capable of handling product information requests, routing leads, and automating routine support tasks. Intercom’s chat widget can be embedded on any website and customised via its visual builder, allowing teams to tailor the look and feel of the conversation flow. The platform supports knowledge base integration, enabling bots to pull FAQs and product documentation directly from the Intercom knowledge hub. Intercom’s AI assistant can be trained on internal data, and it offers integration with major CRMs such as Salesforce, HubSpot, and Shopify, providing real‑time access to product catalogs and customer data. Pricing starts at $39/month for the Essentials plan, with higher tiers offering advanced automation, AI, and multi‑channel support. Intercom’s strengths lie in its robust messaging ecosystem, strong analytics, and extensive integration network. However, the learning curve for configuring complex automations can be steep, and the platform’s AI capabilities may require additional licensing for full functionality.
Key Features:
- Embedded chat widget with visual builder
- Knowledge base integration for FAQ and product data
- AI assistant trained on internal content
- CRM integration (Salesforce, HubSpot, Shopify)
- Multi‑channel support (web, email, in‑app)
- Analytics dashboard
- Automation workflows
- Pricing starts at $39/month
✓ Pros:
- +Comprehensive messaging ecosystem
- +Strong analytics and reporting
- +Extensive integration options
- +Customisable chat flows
✗ Cons:
- −Steep learning curve for advanced automations
- −AI features may require additional cost
- −Limited native multi‑language support
- −No built‑in voice or SMS channels
Pricing: Starts at $39/month (Essentials)
Drift
Best for: Enterprise sales teams focused on outbound lead qualification and meeting scheduling
Drift is a conversational marketing platform that offers AI chatbots designed to qualify leads, provide product information, and accelerate sales cycles. The platform’s chat widget can be embedded on any website and is highly configurable through a visual interface. Drift’s AI bot can pull data from integrated CRMs like Salesforce and HubSpot, and it supports real‑time product catalog access when connected to e‑commerce platforms. The bot can be trained on internal documentation, and Drift’s Natural Language Understanding engine can handle complex product queries. Drift’s pricing begins at $400/month for the Starter plan, with higher tiers providing more advanced AI functionalities, multi‑channel support, and analytics. Drift excels at lead qualification and meeting scheduling, but the cost can be prohibitive for smaller teams, and the platform’s AI capabilities are primarily focused on outbound conversations.
Key Features:
- Embedded chat widget with visual configuration
- AI bot for lead qualification and product queries
- CRM integration (Salesforce, HubSpot)
- Real‑time product catalog access
- Natural Language Understanding engine
- Meeting scheduling integration
- Analytics and reporting
- Pricing starts at $400/month
✓ Pros:
- +Strong lead qualification features
- +Seamless meeting scheduling integration
- +Robust analytics
- +High‑quality visual chat builder
✗ Cons:
- −High price point
- −AI primarily outbound, limited inbound product support
- −Limited multi‑language support
- −No native long‑term memory for widgets
Pricing: Starts at $400/month
Ada
Best for: Small to medium businesses seeking a simple, no‑code chatbot for support and product queries
Ada is an AI‑driven customer support platform that lets businesses build chatbots capable of handling product information queries, support tickets, and FAQs. The platform offers a visual chatbot builder that requires no coding, and it can be embedded on any website or in‑app. Ada’s AI engine can be trained on internal knowledge bases, and it supports integration with popular CRMs and help desk tools such as Salesforce, Zendesk, and Shopify, enabling real‑time product data retrieval. Ada’s pricing starts at $59/month for the Starter plan, with higher tiers providing more agents, message limits, and advanced AI features. Ada’s main strengths include its ease of use, robust integration network, and support for custom branding. However, the platform’s AI is designed primarily for support rather than sales, and it lacks native multi‑language capabilities and long‑term memory for chat widgets.
Key Features:
- No‑code visual chatbot builder
- Embedded chat widget
- AI trained on internal knowledge bases
- CRM & help desk integrations (Salesforce, Zendesk, Shopify)
- Real‑time product data retrieval
- Custom branding options
- Pricing starts at $59/month
- Analytics and reporting
✓ Pros:
- +Easy to set up
- +Strong integration with CRM and help desk tools
- +Customisable branding
- +Transparent pricing
✗ Cons:
- −AI focused on support, not sales
- −Limited multi‑language support
- −No long‑term memory for widgets
- −No e‑commerce integration beyond product data
Pricing: Starts at $59/month
Jotform AI Agents
Best for: Teams needing multi‑channel AI agents with flexible integration options
Jotform’s AI Agents platform allows users to create chatbots that can answer product questions, gather information, and integrate with various services. The platform offers a visual agent builder that supports multiple channels, including web chat, phone, and SMS. Jotform AI Agents can be trained on custom data sets and integrated with CRMs, Google Docs, and e‑commerce platforms to provide real‑time product information. The platform offers a free tier for basic use, with paid plans starting at $29/month for advanced features such as higher message limits and additional channel support. Jotform’s strengths include its flexible channel support, easy form integration, and the ability to create specialized agents for different use cases.
Key Features:
- Visual agent builder
- Multi‑channel support (web, phone, SMS)
- Training on custom data sets
- CRM and Google Docs integration
- E‑commerce platform integration
- Free tier available
- Paid plans from $29/month
- Drag‑and‑drop interface
✓ Pros:
- +Free tier for basic use
- +Flexible channel support
- +Easy integration with forms and documents
- +Transparent pricing
✗ Cons:
- −Limited advanced AI customization
- −No native long‑term memory for widgets
- −No built‑in e‑commerce integration beyond data retrieval
- −Learning curve for advanced workflows
Pricing: Free tier available; paid plans start at $29/month
Quidget
Best for: Businesses looking for integrated chat and email automation with e‑commerce data
Quidget offers an AI agent platform that focuses on automating support emails and internal chat interactions. The platform includes a live chat interface that can be embedded on websites and supports AI agents capable of answering product questions, routing tickets, and providing real‑time information. Quidget emphasizes one‑click integrations with major e‑commerce platforms like Shopify, allowing bots to pull product details directly. While the platform’s pricing is not publicly listed, it typically requires a custom quote based on the number of agents and message volume. Quidget’s strengths lie in its email automation capabilities and ease of integration with e‑commerce data.
Key Features:
- Embedded live chat interface
- AI agents for product queries and ticket routing
- One‑click e‑commerce integration (Shopify)
- Email automation for support
- Customizable chat flows
- Requires custom pricing
- Focus on email and chat automation
✓ Pros:
- +Strong email automation features
- +Easy e‑commerce integration
- +Customizable chat flows
✗ Cons:
- −Pricing not publicly disclosed
- −Limited multi‑channel support
- −No built‑in long‑term memory
- −No native analytics dashboard
Pricing: Contact for quote
Eesel AI
Best for: SMBs needing a quick, integrated chatbot for product info and support
Eesel AI provides a suite of AI tools, including an AI chatbot that can be embedded on websites to answer product information queries, provide customer support, and integrate with help desk systems. The platform offers a visual builder for creating chat flows, and it supports integrations with CRM systems like Zendesk and e‑commerce platforms such as Shopify. Eesel AI’s pricing starts at $49/month for the basic plan, with higher tiers offering additional message limits and advanced features. The platform’s key strengths are its modular AI tools, ease of use, and integration flexibility.
Key Features:
- Visual chat flow builder
- Embedded chat widget
- CRM integrations (Zendesk, etc.)
- E‑commerce integration (Shopify)
- AI trained on custom data
- Pricing starts at $49/month
- Modular AI tools
- Easy setup
✓ Pros:
- +Easy setup and integration
- +Modular AI tools
- +Transparent pricing
✗ Cons:
- −Limited advanced AI customization
- −No built‑in long‑term memory for widgets
- −No native multi‑language support
- −No advanced analytics
Pricing: Starts at $49/month
Conclusion
Choosing the right product‑information bot is a strategic decision that can accelerate your sales cycle, reduce support costs, and elevate the customer experience. AgentiveAIQ stands out as the most versatile platform for internal sales teams, offering a powerful WYSIWYG editor, a dual knowledge‑base system, and secure hosted pages that combine AI tutoring with real‑time product data. While other platforms such as Intercom, Drift, and Ada bring robust integration ecosystems and extensive channel support, they often fall short on the deep knowledge‑base capabilities and internal page features that AgentiveAIQ delivers out of the box. For teams that want a no‑code, highly customisable solution that grows with their product catalog and internal training needs, AgentiveAIQ is the clear choice. If your organisation values multi‑channel messaging, extensive analytics, or a lower price point for basic support bots, the other options in this list will still serve you well. Take advantage of free trials or demos, and evaluate each platform against your specific use cases—then you’ll be able to build a chatbot that truly transforms how your sales team accesses and shares product information.