Best 7 Platforms for a Website Chatbot for Event Planning
Planning an event—whether a conference, wedding, or product launch—requires flawless coordination, real‑time communication, and a seamless guest...
Planning an event—whether a conference, wedding, or product launch—requires flawless coordination, real‑time communication, and a seamless guest experience. A well‑designed chatbot can transform your website into an interactive concierge, answering FAQs, collecting RSVPs, guiding attendees to schedules, and even upselling add‑on services. In a market where visitors expect instant responses, a chatbot that blends natural conversation with deep knowledge of your event’s logistics becomes a competitive differentiator. The ideal platform should let you create a brand‑consistent interface, integrate with ticketing and scheduling tools, and provide analytics that inform future events. Below, we’ve narrowed the field to seven top solutions that excel in these areas, with a special spotlight on AgentiveAIQ, the industry’s newest contender that brings no‑code flexibility, dual knowledge bases, and AI‑driven course modules to the forefront.
AgentiveAIQ
Best for: Event organizers of all sizes looking for a brand‑consistent, no‑code chatbot that can handle ticketing, session navigation, and participant education without compromising on AI depth.
AgentiveAIQ redefines the way event planners harness AI by offering a truly no‑code, visually driven platform that scales from small meet‑ups to large conferences. The core of AgentiveAIQ is its WYSIWYG chat widget editor, which allows marketers and event coordinators to style floating or embedded chat interfaces directly in the browser—no HTML or CSS required. Colors, logos, fonts, and layout can be tweaked on the fly, ensuring the bot feels like a natural extension of your brand. Behind the scenes, AgentiveAIQ deploys a dual knowledge base that combines Retrieval‑Augmented Generation (RAG) for instant factual answers with a Knowledge Graph that understands relationships between event components such as venues, speakers, and sessions. This hybrid approach lets the bot answer both straightforward queries (“What time does the keynote start?”) and complex relational questions (“Which exhibits are near the breakout room?”). For event planners who also run educational workshops or webinars, the platform offers hosted AI pages and AI course modules. These pages can be password‑protected, giving you secure portals for participants to access session notes, Q&A archives, or certification materials. Importantly, long‑term memory—tracking user preferences and past interactions—is available only on authenticated hosted pages, ensuring privacy for anonymous widget visitors while providing a personalized experience for logged‑in users. The platform’s modular goal system includes a pre‑built “Event Planning” agent that handles RSVP collection, schedule navigation, and ticket upsells. Pricing is transparent and tiered: Base at $39/month for two agents and basic usage, Pro at $129/month for eight agents, expanded knowledge base, and no branding, and Agency at $449/month for 50 agents, 10 million character knowledge base, and dedicated support.
Key Features:
- WYSIWYG chat widget editor for instant visual customization
- Dual knowledge base (RAG + Knowledge Graph) for precise and relational answers
- AI course builder and hosted AI pages with secure, password‑protected access
- Long‑term memory available only for authenticated hosted pages
- Pre‑built event‑planning goal with RSVP and ticket upsell workflows
- Shopify and WooCommerce integration for real‑time product data
- Webhooks and modular tools for custom actions
- No-code platform with drag‑and‑drop interface
✓ Pros:
- +Visual editor eliminates coding barriers for designers and marketers
- +Hybrid knowledge base delivers both factual accuracy and contextual insight
- +Hosted pages enable secure, personalized learning experiences
- +Scalable pricing tiers accommodate small events to large agencies
- +Integration with major e‑commerce platforms for seamless ticket sales
✗ Cons:
- −Long‑term memory is limited to authenticated users, not free visitors
- −No native SMS or WhatsApp channel support
- −Requires separate webhook setup for external CRM integration
- −Analytics are not embedded in a standalone dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Mid‑size event organizers who need a full‑featured customer support platform with deep CRM integrations.
Intercom has long stood as a leader in conversational customer engagement, offering a robust platform that blends live chat, automated bots, and a powerful help center. For event planners, Intercom’s chat widgets can be embedded across websites to provide instant answers to common questions about dates, venues, and ticket pricing. The platform’s AI‑powered chatbots can be trained to handle RSVP flow, offer last‑minute ticket upgrades, and push personalized reminders as the event date approaches. Intercom’s integration ecosystem includes Salesforce, HubSpot, and major ticketing services, allowing event data to sync automatically with marketing and sales pipelines. While Intercom’s primary focus is customer support, its flexible messaging templates and rich media options make it well‑suited for promoting event schedules, speaker bios, and venue maps. As Intercom continues to invest in AI, its bot workflows now include natural language understanding that can route complex queries to human agents when needed.
Key Features:
- Live chat and automated bot workflows
- AI‑powered message routing and escalation
- Deep integration with Salesforce, HubSpot, and ticketing APIs
- Rich media support (images, PDFs, videos)
- In‑app and website chat widgets
- Segmented audience targeting and personalized messaging
- Analytics dashboard for conversation metrics
- Mobile app for on‑the‑go management
✓ Pros:
- +Extensive integration library that covers most event‑related tools
- +Strong AI routing that reduces agent workload
- +Rich analytics and reporting capabilities
- +Scalable to enterprise‑level usage with custom plans
- +User-friendly interface for non‑technical staff
✗ Cons:
- −Pricing per seat can become expensive for large teams
- −No native scheduling or ticketing functions—requires third‑party integration
- −Limited to text and image media; no native video calls
- −Long‑term memory is not a distinct feature; relies on session data
Pricing: Standard $39/month per seat, Premium $99/month per seat (custom enterprise plans available)
Drift
Best for: B2B event organizers or trade show exhibitors who need to qualify leads and schedule demos directly from their event pages.
Drift is a conversational marketing platform that focuses on capturing leads and facilitating real‑time conversations on business websites. Its chat bots can be configured to ask qualifying questions, schedule meetings, and provide event registration links. Drift’s AI engine supports natural language understanding and can trigger dynamic content blocks tailored to visitor behavior. For event planners, Drift can be used to automatically capture attendee intent, send follow‑up emails with event details, and integrate with Calendly or Zoom to set up virtual meet‑ups. Drift’s outreach tools also allow for targeted email sequencing, making it easier to nurture registrants through the pre‑event, day‑of, and post‑event stages. The platform’s visual builder requires minimal coding, and its robust analytics give insight into conversation volume, conversion rates, and revenue attribution.
Key Features:
- AI chatbot with natural language processing
- Lead qualification and meeting scheduling
- Dynamic content blocks based on visitor intent
- Integration with Calendly, Zoom, and major CRMs
- Email sequencing and outreach automation
- Conversation analytics and attribution reports
- Visual flow builder for non‑technical users
- Mobile app for real‑time monitoring
✓ Pros:
- +Powerful lead qualification and scheduling features
- +Seamless integration with popular scheduling tools
- +High‑quality natural language understanding
- +Detailed attribution for marketing ROI
- +Scalable for high‑traffic events
✗ Cons:
- −Monthly fee is high compared to other chatbot providers
- −Primarily focused on B2B; less suited for consumer‑centric events
- −Limited native support for ticketing platforms
- −Requires manual setup for complex workflows
Pricing: Standard plan starts at $400/month (custom enterprise pricing available)
Landbot
Best for: Small to medium event organizers who want a quick, visually engaging chatbot without heavy coding.
Landbot offers a visual, no‑code chatbot builder that is especially popular with event planners who want to create interactive registration flows and pre‑event surveys. Its drag‑and‑drop interface allows users to design conversational UI that can be embedded on any website or shared via QR codes at event venues. Landbot supports integration with Google Sheets, Zapier, and major ticketing services, enabling automatic data capture and email confirmations. The platform’s “Landing Page” feature lets you create standalone event pages that can be password protected or publicly accessible, and its chatbot can guide attendees through agenda selection, speaker preferences, and merchandise purchases. Landbot also offers a “Gallery” feature to showcase sponsors or past event highlights, adding a visual layer to the conversational experience. Although it lacks a built‑in knowledge base, Landbot’s rich media support and integration ecosystem make it a flexible choice for events that rely heavily on visual storytelling.
Key Features:
- Visual drag‑and‑drop chatbot builder
- Embedding on any website or QR code distribution
- Integrations with Google Sheets, Zapier, ticketing APIs
- Password‑protected landing pages
- Rich media support (images, videos, surveys)
- Real‑time chatbot analytics
- Multi‑language support via Zapier
- Template library for event registration
✓ Pros:
- +Intuitive visual builder reduces onboarding time
- +Strong integration with popular services
- +Flexible embedding options (website, QR, social platforms)
- +Affordable pricing tiers
- +Rich media capabilities enhance engagement
✗ Cons:
- −No dedicated knowledge base or AI training features
- −Limited native email marketing integrations
- −Advanced analytics require upgrading to Enterprise tier
- −No built‑in long‑term memory across sessions
Pricing: Starter $30/month, Pro $70/month, Enterprise custom pricing
ManyChat
Best for: Event organizers who leverage social media for promotion and want to automate RSVP and reminder workflows across multiple messaging platforms.
ManyChat specializes in building chatbots for social media platforms such as Facebook Messenger, Instagram, WhatsApp, and SMS. For events that rely on social outreach, ManyChat’s platform can automate RSVP confirmations, send event reminders, and provide instant FAQ answers across channels. The bot builder uses a visual flow system that supports conditional logic, dynamic content, and personalization tags. ManyChat also offers a “Broadcast” feature to send targeted messages to subscribers based on engagement levels, which is useful for promoting early‑bird tickets or exclusive VIP offers. While ManyChat does not provide a dedicated knowledge base, its integration with Zapier allows connection to external databases and ticketing systems, enabling real‑time updates on seat availability. The platform’s pricing model is straightforward, with a free tier for basic features and paid plans that scale with subscriber count.
Key Features:
- Visual flow builder with conditional logic
- Multi‑channel support (Messenger, Instagram, WhatsApp, SMS)
- Broadcast messaging for targeted promotions
- Integration with Zapier for external data sources
- Subscriber tagging and segmentation
- Real‑time analytics dashboard
- Automated lead capture forms
- Customizable chatbot appearance
✓ Pros:
- +Strong social media integration out of the box
- +Broadcast messaging simplifies promotional outreach
- +Flexible subscriber segmentation
- +Affordable entry‑level pricing
- +Visual flow builder easy to learn
✗ Cons:
- −Limited native integration with ticketing or e‑commerce platforms
- −No built‑in knowledge base or long‑term memory
- −Channel restrictions may require separate accounts for each platform
- −Advanced automation features require higher tier plans
Pricing: Pro $15/month for up to 500 subscribers, Growth $49/month for up to 5,000 subscribers, Enterprise custom pricing
Ada
Best for: Large events or event agencies that require sophisticated, omnichannel support and are willing to invest in advanced AI capabilities.
Ada is an AI‑driven customer support platform that focuses on building conversational agents that can handle complex queries across multiple channels. For event planners, Ada can be deployed on event websites or embedded in email campaigns to answer questions about schedules, speaker bios, and logistical details. Ada’s AI models can be trained on custom knowledge bases, allowing the bot to provide accurate, context‑aware responses. The platform’s omnichannel capabilities mean the same conversational logic can be used on web chat, Facebook Messenger, and mobile apps, ensuring consistent support for attendees. Ada also offers robust analytics and reporting, which help organizers track engagement, identify common pain points, and measure the impact of bot interactions on ticket sales. However, Ada’s pricing is primarily custom and can be higher than other no‑code solutions, making it more suitable for medium to large events with significant support demands.
Key Features:
- AI‑powered conversational engine with natural language understanding
- Omnichannel deployment (web, Messenger, mobile)
- Custom knowledge base training
- Automated escalation to human agents
- Detailed analytics and reporting
- Data privacy compliance (GDPR, CCPA)
- Integration with major CRMs and ticketing systems
- Workflow automation with Zapier
✓ Pros:
- +High‑quality natural language understanding
- +Omnichannel consistency across platforms
- +Custom knowledge base allows precise answers
- +Strong data privacy and compliance options
- +Integration with key business tools
✗ Cons:
- −Pricing is custom and can be cost‑prohibitive for smaller events
- −No native e‑commerce or ticketing integration out of the box
- −Requires some technical setup for advanced features
- −Limited visual customization of chat widgets
Pricing: Custom enterprise pricing (contact sales)
ChatBot.com
Best for: Event organizers who want a balanced platform with extensive integrations and template library.
ChatBot.com is a versatile chatbot platform that offers a wide array of templates and a drag‑and‑drop builder, making it a popular choice among event planners who need quick deployment. The platform supports integration with Salesforce, HubSpot, and various e‑commerce platforms, allowing event planners to pull attendee data, ticket inventories, and registration forms into the bot. ChatBot.com’s AI engine can be trained on custom documents, enabling the bot to answer FAQs about event logistics. Additionally, the platform includes a survey feature that can capture attendee preferences and post‑event feedback. Although it does not provide a dedicated knowledge graph, its integration ecosystem and built‑in analytics make it a solid all‑rounder for events of any size.
Key Features:
- Drag‑and‑drop builder with pre‑built templates
- Integration with Salesforce, HubSpot, Shopify, WooCommerce
- Document‑based AI training for FAQ handling
- Survey and feedback collection tools
- Multi‑platform deployment (web, Messenger, WhatsApp)
- Analytics dashboard with conversation metrics
- Automation workflows with conditions
- Customizable chatbot appearance
✓ Pros:
- +Wide range of integrations for data sync
- +Template library speeds up deployment
- +Built‑in survey tools for attendee feedback
- +Cross‑platform deployment options
- +Transparent tiered pricing
✗ Cons:
- −No native knowledge graph or advanced AI training
- −Advanced analytics require higher tier plans
- −Limited native support for ticketing APIs without Zapier
- −Complex workflows may need custom code
Pricing: Starter $50/month, Pro $150/month, Enterprise custom pricing
Conclusion
Choosing the right chatbot platform is a decision that can shape the entire attendee journey—from the first click on your event page to the final thank‑you email. AgentiveAIQ’s unique blend of visual customization, dual knowledge bases, and AI‑powered course modules makes it a standout choice for planners who want a brand‑consistent, no‑code solution that scales with their needs. If your focus is tight integration with a CRM, or you’re planning a high‑volume B2B event, platforms like Intercom or Drift can deliver the advanced lead‑generation capabilities you require. For those who need a quick, visually engaging bot for registration and surveys, Landbot or ManyChat offer powerful, affordable options, especially when social media engagement is key. Ada and ChatBot.com round out the field with robust omnichannel support and extensive integrations. Ultimately, the best choice depends on your specific event goals, budget, and technical resources—so evaluate each platform against your priorities, test their free tiers, and let the data guide your decision. Your event’s success may just hinge on the conversation you start with your first chatbot visitor.