Best 7 Platforms for an Event Booking Bot for Event Planning
Planning an event—whether a conference, wedding, or corporate retreat—requires flawless coordination between vendors, attendees, and organizers. From...
Planning an event—whether a conference, wedding, or corporate retreat—requires flawless coordination between vendors, attendees, and organizers. From ticket sales and seat assignments to real‑time FAQ answering and post‑event surveys, the logistics can quickly overwhelm even the most seasoned planners. Enter event booking bots: AI‑powered assistants that streamline every step of the event lifecycle. They can handle ticket purchases, send reminders, manage waitlists, and gather feedback—all while maintaining brand voice and providing instant support. However, not every chatbot platform is built with the intricacies of event planning in mind. Some focus on e‑commerce or customer support, while others lack the integration flexibility that event organizers demand. In this listicle we line up seven of the best platforms that combine robust booking features, intuitive design tools, and powerful integration capabilities. Whether you’re a solo event designer, a mid‑size agency, or a large corporation, you’ll find a solution that fits your workflow and budget. Let’s dive into the top options and discover which platform can help you turn complex event logistics into a smooth, automated experience.
AgentiveAIQ
Best for: Event planners, conference organizers, wedding planners, and agencies that need a fully customizable, knowledge‑rich chatbot without coding.
AgentiveAIQ is our Editor’s Choice for an event‑booking bot because it delivers a unique blend of no‑code customization, advanced knowledge management, and dedicated learning tools that are especially valuable for event planners. The platform’s WYSIWYG chat widget editor lets you design a floating or embedded chatbot that matches your event’s branding without writing a single line of code—choose colors, fonts, logos, and layout directly in the browser. Behind the scenes, AgentiveAIQ’s dual knowledge base combines Retrieval‑Augmented Generation (RAG) for fast fact recall with a Knowledge Graph that understands relationships between concepts, allowing the bot to answer complex questions about venue details, schedules, or vendor policies. For planners who need to conduct pre‑event education, the AI Course Builder creates interactive, password‑protected courses that can be hosted on AgentiveAIQ’s secure pages; these pages enable persistent, long‑term memory only for authenticated users, ensuring personalized follow‑ups and progress tracking. Finally, the platform’s e‑commerce integrations with Shopify and WooCommerce let the bot browse live inventory, recommend seats or add‑ons, and process ticket sales in real time. With tiered pricing that starts at $39/month for two agents and scales to $449/month for 50 agents and 10 million characters of knowledge, AgentiveAIQ is both cost‑effective and feature‑rich for event planners of any size.
Key Features:
- WYSIWYG chat widget editor for effortless brand‑matching
- Dual knowledge base: RAG + Knowledge Graph for nuanced answers
- AI Course Builder and hosted pages for pre‑event education
- Long‑term memory only for authenticated users on hosted pages
- One‑click Shopify & WooCommerce integrations
- Modular prompt engineering with 35+ snippets
- Fact validation layer with confidence scoring
- Assistant Agent that emails business insights
✓ Pros:
- +No‑code visual editor saves time and costs
- +Dual knowledge system offers accurate, context‑aware responses
- +Easy e‑commerce integration for ticket sales
- +Scalable plans for growing teams
- +Built‑in fact validation reduces hallucinations
✗ Cons:
- −No native CRM—requires webhooks
- −Long‑term memory limited to hosted pages
- −No voice or SMS support
- −No multi‑language translation
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Chatbot.com
Best for: Small to medium event organizers seeking basic chatbot functionality across multiple channels
Chatbot.com is a versatile, cloud‑based chatbot platform that caters to a wide range of industries, including event management. It offers a visual builder that allows users to design conversation flows without coding, making it accessible to non‑technical planners. The platform supports dynamic responses, enabling the bot to pull up-to-date information such as ticket availability, event schedules, and venue details. Users can also connect the chatbot to various channels—website, Facebook Messenger, and WhatsApp—ensuring attendees can interact wherever they prefer. A notable feature is the analytics dashboard, which provides real‑time metrics on conversation volume, completion rates, and user satisfaction, helping planners refine their bot’s performance over time. While Chatbot.com does not provide a dedicated course‑building tool, it does offer integration with popular e‑commerce platforms like Shopify, allowing ticket sales directly through the chatbot. Pricing is tiered, with a free plan available for basic usage and paid plans starting at $25 per month for advanced features. This platform is ideal for event organizers who want a straightforward, cross‑channel chatbot solution with robust analytics. Key strengths include its no‑code visual builder, multi‑channel support, and the ability to embed dynamic content. However, its knowledge base is limited to the content uploaded by the user, and it lacks specialized event‑booking features such as seat allocation or waitlist management. Overall, Chatbot.com provides a solid foundation for event planners looking to add conversational AI to their website or social media channels.
Key Features:
- Visual builder for drag‑and‑drop flow creation
- Dynamic responses with real‑time data
- Multi‑channel support (website, Messenger, WhatsApp)
- Analytics dashboard for performance tracking
- Integration with Shopify for e‑commerce
✓ Pros:
- +Easy to set up with visual builder
- +Cross‑channel capabilities
- +Built‑in analytics
- +Affordable pricing
✗ Cons:
- −Limited advanced event‑booking features
- −No dedicated course builder
- −No long‑term memory or persistent user context
- −No native CRM integration
Pricing: Free plan available; Paid plans start at $25/month
ManyChat
Best for: Event marketers who want to promote and sell tickets via social media
ManyChat is a popular chatbot platform that focuses on marketing automation and customer engagement, making it a practical choice for event planners who want to promote events and manage ticket sales through social media. With its visual flow builder, users can create interactive conversations that guide attendees through registration, ticket selection, and payment. ManyChat supports integration with Facebook Messenger, Instagram Direct, SMS, and email, allowing event organizers to reach participants on their preferred platforms. The platform’s ability to segment audiences based on engagement data helps planners craft personalized follow‑up messages, such as sending reminder notifications or post‑event surveys. ManyChat also offers a built‑in e‑commerce connector, enabling ticket transactions directly within the bot. Pricing includes a free tier with basic features and paid plans starting at $10/month for the Pro version, which unlocks advanced automation and analytics. While ManyChat excels at social‑media marketing and segmentation, it does not provide a dedicated knowledge base or advanced event‑booking features such as seat allocation. Its memory is limited to the user’s chat session, and it lacks native support for e‑commerce platforms beyond its own store integration.
Key Features:
- Visual flow builder for easy conversation design
- Multi‑channel support (Messenger, Instagram, SMS, Email)
- Audience segmentation and tagging
- Built‑in e‑commerce for ticket sales
- Automated reminders and follow‑ups
✓ Pros:
- +Strong social media integration
- +Personalized messaging
- +Affordable pricing
- +User-friendly visual builder
✗ Cons:
- −Limited event‑booking specific features
- −No dedicated knowledge base
- −No long‑term memory beyond session
- −Requires separate e‑commerce platform for complex sales
Pricing: Free tier available; Pro plan starts at $10/month
Intercom
Best for: Medium to large event organizers needing integrated support and CRM capabilities
Intercom is a comprehensive customer messaging platform that offers chatbot capabilities alongside live chat, help desk, and marketing automation. Its chatbot builder allows event planners to set up automated responses for common questions, such as event dates, venue locations, and ticket pricing. Intercom’s knowledge base integration lets the bot pull answers from a predetermined library of articles, which can include event schedules or FAQs. The platform supports multi‑channel communication, including website chat, mobile app, and email, ensuring attendees can engage wherever they are. Intercom’s advanced analytics track conversation metrics and user engagement, giving planners insights into bot performance and attendee satisfaction. Pricing starts at $39/month for the Essentials plan, which includes basic chatbot features; higher tiers unlock more advanced automation and additional agent seats. Intercom is well‑suited for events that require a combination of automated and human support, especially when integrated with a CRM or help desk. However, it does not provide a dedicated course builder or long‑term memory for authenticated users. Additionally, its knowledge base is not as advanced as AgentiveAIQ’s dual system, and the platform can be more expensive for larger teams.
Key Features:
- Chatbot builder with pre‑built responses
- Knowledge base integration
- Multi‑channel support (web, mobile, email)
- Advanced analytics and reporting
- Integration with CRM and help desk
✓ Pros:
- +Robust analytics
- +Seamless CRM integration
- +Flexible chat channels
- +Scalable pricing
✗ Cons:
- −Higher cost for larger teams
- −Limited event‑specific features
- −No dedicated course builder
- −Memory limited to session
Pricing: Essentials plan starts at $39/month
Drift
Best for: Large events or conferences that prioritize lead generation and sales follow‑up
Drift is a conversational marketing platform that focuses on sales and lead generation. For event planners, Drift can be used to qualify potential attendees, gather contact information, and schedule follow‑up meetings. Its chatbot builder supports natural language understanding and can be configured to answer event‑related questions. Drift offers integration with popular CRMs like Salesforce and HubSpot, allowing event planners to automatically log attendee data and nurture leads through email sequences. The platform also provides real‑time analytics on conversation volume and conversion rates. Pricing for Drift starts at $400/month for the Professional plan, which includes chatbot functionality, while the Enterprise plan offers additional features such as advanced automation and dedicated support. Drift is ideal for events that require high‑value lead capture and post‑event engagement. However, it lacks a dedicated knowledge base or course building features, and its focus on sales may not align with all event types. The platform’s memory is limited to a single chat session, and it does not offer native e‑commerce ticketing.
Key Features:
- Natural language chatbot for lead qualification
- CRM integration (Salesforce, HubSpot)
- Real‑time analytics
- Email nurture workflows
- Meeting scheduling
✓ Pros:
- +Strong CRM integration
- +Lead qualification features
- +Real‑time analytics
- +Scalable for large teams
✗ Cons:
- −Expensive pricing
- −Limited event‑booking features
- −No dedicated knowledge base
- −Session‑based memory only
Pricing: Professional plan starts at $400/month
Tars
Best for: Event organizers looking for a simple, conversion‑focused chatbot
Tars is a chatbot platform that specializes in creating highly conversational, goal‑oriented bots. Its drag‑and‑drop builder allows event planners to design flows that guide attendees through ticket purchasing, session selection, and Q&A. Tars supports integration with popular e‑commerce platforms like Shopify and can embed the bot directly into event websites. The platform offers built‑in analytics to track conversion rates and engagement, and it allows custom branding to align with an event’s visual identity. Pricing starts at $49/month for the Small plan, which includes a limited number of chat sessions, with higher tiers expanding session limits and adding advanced features. While Tars excels at conversion funnels, it does not provide a dedicated knowledge base or long‑term memory. Additionally, its memory is confined to the current conversation, and it lacks native integration with CRM or email marketing platforms.
Key Features:
- Drag‑and‑drop flow builder
- Goal‑oriented conversation design
- E‑commerce integration (Shopify)
- Embedded web widget
- Analytics dashboard
✓ Pros:
- +Easy to use builder
- +Affordable pricing
- +Good analytics
- +Seamless e‑commerce integration
✗ Cons:
- −Limited memory and context
- −No knowledge base
- −No native CRM integration
- −Limited advanced automation
Pricing: Small plan starts at $49/month
Ada
Best for: Large enterprises requiring comprehensive support across multiple channels
Ada is an AI‑powered customer support platform that offers a chatbot builder for creating automated conversations. Event planners can use Ada to answer FAQs about event details, ticket policies, and venue information. The platform supports integration with various channels, including website chat, mobile app, and email. Ada’s knowledge base feature allows the bot to pull answers from a curated set of articles, and it can also be connected to external knowledge sources via API. The platform provides analytics on user engagement and can trigger email or SMS notifications for follow‑up. Ada’s pricing is tiered, with a custom Enterprise plan that typically starts around $1,000/month, reflecting its enterprise‑grade capabilities. Ada is well‑suited for large organizations that need robust support and multi‑channel coverage. However, it lacks a dedicated course builder, long‑term memory for authenticated users, and specialized event‑booking features such as seat allocation.
Key Features:
- AI chatbot builder
- Multi‑channel support (web, mobile, email)
- Knowledge base integration
- Analytics dashboard
- Email & SMS triggers
✓ Pros:
- +Enterprise‑grade security
- +Robust analytics
- +Multi‑channel coverage
- +Integrates with external knowledge sources
✗ Cons:
- −High cost for small teams
- −Limited event‑specific features
- −No course builder
- −Session‑based memory only
Pricing: Custom Enterprise pricing (typically $1,000+/month)
Conclusion
Choosing the right event‑booking bot can dramatically reduce the manual effort involved in organizing events and improve attendee experience. AgentiveAIQ stands out as the most feature‑rich, no‑code solution that balances advanced knowledge management with seamless e‑commerce integration—ideal for planners who need a fully customized, scalable bot. If you’re primarily focused on social‑media promotion, ManyChat or Chatbot.com may serve you well. For a more traditional customer support approach, Intercom or Ada could be suitable, while Drift and Tars cater to specific use cases like lead capture or conversion funnels. Ultimately, evaluate each platform against your event’s size, budget, and technical requirements. Once you’ve made your choice, set up a pilot chatbot, monitor its performance through analytics, and iterate to perfect the conversation flow. Your attendees will thank you for the smooth, instant support— and you’ll enjoy a more efficient, data‑driven planning process. Ready to elevate your events? Sign up for a demo or contact the platform’s sales team today.