Best 7 Shopify E‑commerce Integrations for Bed & Breakfasts

Eesel.ai is an AI‑powered platform that offers a suite of chatbot tools tailored for e‑commerce, including Shopify stores. The company provides a range of AI agents such as the AI Chatbot, AI Copilot, and AI Triage, all of which can be embedded directly into a Shopify storefront with a single line of code. Eesel’s AI Chatbot serves as a conversational front‑end that can answer product questions, assist with checkout, and gather customer data. The AI Copilot aids merchants by drafting replies and assisting with ticketing workflows, while the AI Triage routes incoming support tickets to the appropriate team members. Eesel boasts a highly modular architecture, allowing merchants to stack multiple AI agents to handle different aspects of customer engagement. Integration with Shopify is one‑click, providing real‑time access to product catalogs, inventory levels, and order history. The platform also supports webhooks, enabling automated actions such as sending follow‑up emails or updating CRM records. While the exact pricing structure is not publicly listed, Eesel’s website indicates that plans are available on a subscription basis, typically starting around $99/month for basic chatbot features and scaling upward for advanced modules. The platform is ideal for small to medium Shopify stores that need a flexible AI solution to drive sales and support.

Tidio is a popular live‑chat and chatbot platform that offers both free and paid plans for Shopify merchants. Its hybrid approach combines live chat with AI‑powered conversation flows, allowing bed & breakfast owners to provide instant support while automating repetitive queries. Tidio’s visual chatbot builder lets users design conversation paths using a drag‑and‑drop interface, and the platform’s AI can answer common questions about room availability, check‑in times, and local attractions. Tidio integrates seamlessly with Shopify via a dedicated app, pulling product and inventory data to assist customers during the booking process. The platform also supports email notifications, push alerts, and integration with major CRMs such as HubSpot and Zoho. For B&Bs, Tidio’s mobile app ensures hosts can respond to inquiries on the go, and its reporting dashboard provides insights into chat volume, response times, and conversion rates. Pricing tiers include a free plan with limited features, a Basic plan at $18/month, and a Pro plan at $50/month. The Pro tier unlocks advanced chatbot templates, automation rules, and priority support, making it suitable for growing hospitality businesses.

Intercom is a comprehensive customer messaging platform that offers live chat, chatbots, and marketing automation. For Shopify merchants, Intercom provides a ready‑made integration that pulls customer data, order history, and product catalog directly into the messaging interface. Bed & breakfast owners can create targeted help articles, FAQ bots, and offer personalized recommendations based on browsing behavior. Intercom’s chatbot builder uses a visual flow editor, allowing non‑technical users to design conversational paths. The platform also supports A/B testing, dynamic content, and email drip campaigns. Moreover, Intercom’s “Product Tours” feature can guide new guests through the booking process, highlighting amenities and local attractions. Pricing starts at $39/month for the Starter plan, which includes basic chat and automation. The Standard plan at $99/month adds advanced automation, while the Pro plan at $199/month offers full customization and enterprise features. Intercom is well‑suited for B&B operators who want a unified platform to handle support, marketing, and sales.

Drift is a conversational marketing platform that focuses on converting website visitors into leads through chat and email. Its AI chatbot can handle booking inquiries, provide room availability, and schedule appointments. Drift’s real‑time analytics dashboard allows bed & breakfast owners to monitor chat volume, conversion rates, and average response times. The platform offers a Shopify integration that pulls product listings and inventory data, enabling the chatbot to answer questions about room types, pricing, and special offers. Drift also supports email sequencing and marketing automation, allowing hosts to nurture leads over time. Pricing for Drift starts at $400/month for the Pro plan, which includes unlimited chat sessions, priority support, and advanced analytics. The Enterprise plan is available on request and offers additional customization and integration options.

Gorgias is a customer support platform built for e‑commerce. Its chatbot and help desk can be integrated with Shopify to automate responses to common support tickets. For bed & breakfast operators, Gorgias can answer FAQs about booking procedures, payment options, and cancellation policies, while escalating more complex issues to staff. The platform offers a shared inbox for all support channels, including email, live chat, and social media. It also provides automation rules, template replies, and a knowledge base that can be searched by both customers and agents. Gorgias’ Shopify integration pulls order data, enabling agents to reference booking details during conversations. Pricing starts at $50/month for the Basic plan, which includes chatbot support and email automation. The Standard plan at $100/month adds advanced automation and reporting, while the Enterprise tier is available on request.

Bold Brain is an AI chatbot platform that focuses on enhancing e‑commerce sales. It integrates with Shopify to provide real‑time product recommendations, upsell suggestions, and personalized shopping experiences. The chatbot can be embedded as a floating widget, responding to guest inquiries about room availability, local events, and amenities. Bold Brain’s visual chatbot builder lets merchants craft conversation flows without coding. The platform also offers AI‑driven product catalog search, dynamic pricing suggestions, and cross‑sell capabilities. For bed & breakfast operators, Bold Brain can suggest nearby tours or restaurant reservations, boosting ancillary revenue. Pricing starts at $49/month for the Starter plan, which includes basic chatbot functionality. The Pro plan at $99/month adds advanced analytics and custom integrations, while an Enterprise tier is available on request.