Best 7 Smart AI Chatbots for Event Planning
Organizing an event—whether a corporate conference, a music festival, or a virtual summit—demands flawless coordination, instant communication, and a...
Organizing an event—whether a corporate conference, a music festival, or a virtual summit—demands flawless coordination, instant communication, and a personalized attendee experience. Traditional event‑planning tools focus on logistics, but the modern event manager also needs a conversational AI that can answer questions, collect registrations, and provide real‑time updates. Over the past year, a handful of AI chatbot platforms have risen to the occasion, blending natural language understanding with robust integration capabilities. In this guide we’ve sifted through dozens of options and selected the seven that best meet the needs of event planners. Each platform is evaluated on its ease of use, customization options, analytics, pricing, and how well it supports the full event lifecycle—from pre‑event marketing to post‑event follow‑up. Whether you’re a solo organizer on a tight budget or a large agency managing multiple events, the list below offers a clear path to the right conversational partner that can save you time, reduce manual work, and elevate attendee engagement. Dive in to discover which chatbot solution aligns with your event goals and budget.
AgentiveAIQ
Best for: Event planners and agencies looking for a fully branded, no‑code chatbot with advanced knowledge‑base capabilities, e‑commerce ticket management, and the ability to create AI‑powered courses or support portals.
AgentiveAIQ is a no‑code AI chatbot platform built by a Halifax‑based marketing agency that has a deep understanding of event‑planning challenges. Its core appeal lies in a WYSIWYG chat‑widget editor that lets you brand a floating or embedded chat window without touching code—adjust colors, logos, fonts, and layout in a visual interface. Behind the scenes, AgentiveAIQ uses a dual knowledge‑base architecture that combines Retrieval‑Augmented Generation (RAG) for fast document‑level fact retrieval with a Knowledge Graph that captures relationships between concepts, enabling nuanced, context‑aware answers about venue details, speaker schedules, or ticketing policies. For event organizers who need ongoing training or interactive tutorials, the platform offers hosted AI pages and a drag‑and‑drop AI course builder; authenticated users on these pages benefit from persistent long‑term memory, while anonymous widget visitors retain only session‑based recall. AgentiveAIQ’s two‑agent system—One main chat agent for visitors and an assistant agent that sends business‑intelligence emails—provides real‑time insights into attendee intent. The platform also supports e‑commerce integrations with Shopify and WooCommerce, useful for ticket sales, merchandise, or sponsorship packages. Pricing starts at $39/month for the Base plan, includes two chat agents, 2,500 messages, and 100,000 characters of knowledge base, and carries the “Powered by AgentiveAIQ” branding. The Pro plan, priced at $129/month, expands capacity to 8 agents, 25,000 messages, a 1,000,000‑character knowledge base, five hosted pages, long‑term memory on those pages, and advanced features such as smart triggers, webhooks, and AI courses. The Agency plan, at $449/month, is tailored for agencies with 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, and full white‑labeling.
Key Features:
- WYSIWYG chat‑widget editor for zero‑code customization
- Dual knowledge‑base (RAG + Knowledge Graph) for precise, relational answers
- Hosted AI pages with password protection and long‑term memory (authenticated users only)
- AI course builder with drag‑and‑drop interface for 24/7 tutoring
- Two‑agent architecture: main visitor chat + assistant bot for business‑intelligence emails
- E‑commerce integration with Shopify and WooCommerce for ticketing and merch sales
- Smart triggers, webhooks, and modular tools for custom workflow automation
- Fact‑validation layer that cross‑references responses and auto‑regenerates low‑confidence answers
✓ Pros:
- +Visual editor enables instant brand alignment without coding
- +Dual knowledge‑base provides both quick fact retrieval and relational understanding
- +Persistent memory on hosted pages gives a personalized, long‑term experience
- +Integrated e‑commerce support streamlines ticket and merchandise sales
- +Robust automation tools (webhooks, smart triggers) reduce manual follow‑up
✗ Cons:
- −Long‑term memory is limited to authenticated users on hosted pages only
- −No native CRM or payment processing—must integrate via webhooks
- −Voice or SMS channels not supported; only web‑based chat
- −Limited to text‑only interactions (no voice calling)
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Chatfuel
Best for: Small to medium event organizers who need a quick, no‑code chatbot for social media and web with basic e‑commerce and CRM capabilities.
Chatfuel is a widely used no‑code chatbot builder that excels in creating conversational experiences for Facebook Messenger, WhatsApp, and web chat. Its drag‑and‑drop interface allows marketers to design flows, set up auto‑responses, and integrate with popular CRMs such as HubSpot and Salesforce. With built‑in analytics, users can track engagement metrics and optimize their scripts. Chatfuel supports a range of integrations, including e‑commerce platforms like Shopify, making it a convenient choice for ticket sales or merchandise ordering during events. Pricing starts with a free tier that includes basic features; paid plans begin at $15/month and scale with the number of active users and advanced functionalities such as broadcast messages, AI integrations, and API access. While Chatfuel offers robust automation, it does not provide a dedicated knowledge‑base system or WYSIWYG widget editor for branding, requiring developers to adjust CSS for a fully custom look.
Key Features:
- No‑code flow builder with drag‑and‑drop blocks
- Native integrations with Facebook Messenger, WhatsApp, and web chat
- CRM connectors (HubSpot, Salesforce, etc.) for lead capture
- E‑commerce integration with Shopify for product catalog and checkout
- Built‑in analytics dashboard for engagement tracking
- Broadcast messaging for event announcements
- API access for custom extensions
- Free tier available; paid plans start at $15/month
✓ Pros:
- +Intuitive visual builder with minimal learning curve
- +Strong social media integration for reaching attendees on popular platforms
- +Built‑in analytics helps optimize event communication
- +Affordable pricing with a free tier for low‑volume use
✗ Cons:
- −Limited customization of widget appearance without developer help
- −No dedicated knowledge‑base or long‑term memory feature
- −Requires separate tools for advanced AI or conversational understanding
- −Pricing increases quickly with higher active user counts
Pricing: Free tier; paid plans start at $15/month
ManyChat
Best for: Event marketers who rely heavily on social media engagement and want to automate lead capture and ticket sales through a familiar platform.
ManyChat specializes in building conversational marketing bots primarily for Facebook Messenger, Instagram, and web chat. Its visual flow builder and AI-powered natural language processing make it easy to set up automated responses to common event questions such as venue details, speaker bios, and ticket pricing. ManyChat offers a range of integrations with CRMs, email marketing tools, and e‑commerce platforms like Shopify, allowing event planners to capture leads, send follow‑up emails, and process ticket sales directly through the chatbot. The platform provides broadcast messaging for announcements, drip campaigns for pre‑event engagement, and a comprehensive analytics suite to measure interaction metrics. Pricing is tiered: a free plan covers basic functionality, while paid plans start at $10/month and scale with the number of contacts and advanced automation features. ManyChat’s limitation lies in its focus on social media channels; its web chat widget is less customizable compared to dedicated WYSIWYG editors, and it does not include an advanced knowledge‑base or persistent memory for authenticated users.
Key Features:
- Visual flow builder with AI natural language understanding
- Primary focus on Facebook Messenger, Instagram, and web chat
- CRM and email marketing integrations (HubSpot, Mailchimp, etc.)
- E‑commerce integration with Shopify for ticket sales
- Broadcast and drip campaigns for event promotion
- Detailed analytics dashboard for engagement tracking
- Free tier available; paid plans start at $10/month
- API access for custom extensions
✓ Pros:
- +Strong social media integration with automated messaging
- +AI-powered natural language processing for dynamic responses
- +Affordable entry point with a free tier
- +Robust analytics and campaign tools
✗ Cons:
- −Limited web chat customization without developer intervention
- −No built‑in knowledge‑base or long‑term memory for authenticated users
- −Primarily focused on social media; web chat features are basic
- −Advanced automation features require higher‑tier plans
Pricing: Free tier; paid plans start at $10/month
Tidio
Best for: Event coordinators seeking an all‑in‑one chat solution that combines live chat with basic chatbot automation and e‑commerce support.
Tidio blends live‑chat and chatbot functionalities into a single platform, offering a lightweight, web‑centric solution for event planners. The no‑code visual builder lets users create automated responses to FAQs, collect contact information, and trigger email sequences. Tidio supports integration with popular e‑commerce platforms such as Shopify and WooCommerce, making it straightforward to set up ticket sales or merchandise ordering directly within the chat window. The platform includes a built‑in visitor tracking widget that displays real‑time visitor data, useful for event staff to identify high‑interest attendees. Analytics provide insights into chat volume, response times, and conversion rates. Tidio’s pricing model offers a free plan with essential features; paid plans start at $18/month and increase with additional chat agents and advanced integrations. While Tidio excels at quick deployment and basic automation, it does not provide a dedicated knowledge‑base system or advanced AI content generation, relying instead on pre‑defined scripts.
Key Features:
- Unified live‑chat and chatbot interface
- No‑code visual builder for automated responses
- Integrations with Shopify and WooCommerce for ticketing
- Real‑time visitor tracking widget
- Analytics for chat volume and conversion
- Email automation integration
- Free tier available; paid plans start at $18/month
- API and webhook support for custom extensions
✓ Pros:
- +Simple set‑up with a combined live chat and chatbot interface
- +E‑commerce integration for ticket and merch sales
- +Real‑time visitor tracking aids on‑site staff
- +Competitive pricing with a free plan
✗ Cons:
- −Limited customization beyond basic settings
- −No advanced knowledge‑base or persistent memory features
- −Relying on scripted responses may feel less dynamic
- −Advanced automation requires higher‑tier plans
Pricing: Free tier; paid plans start at $18/month
HubSpot
Best for: Event managers who already use HubSpot for marketing and need a chatbot that tightly integrates with their CRM and marketing automation workflows.
HubSpot offers a free CRM that includes a chatbot builder integrated directly into its marketing hub. The visual flow editor allows users to create conversational paths for event FAQs, lead capture, and post‑event surveys. HubSpot’s chatbot can be embedded on any website, and it benefits from the platform’s robust CRM integration—captured leads are automatically added to contact lists, and follow‑up emails can be triggered based on chat interactions. The bot also supports basic e‑commerce integration through the HubSpot CMS, enabling ticket or product purchases directly from the chat window. HubSpot’s analytics provide detailed metrics on chat performance, visitor paths, and conversion rates. Pricing for the chatbot itself is included with the Marketing Hub Starter plan ($45/month) and scales with higher tiers, offering more chat agents, advanced triggers, and AI-powered content suggestions. While HubSpot excels in CRM alignment and marketing automation, it does not offer a dedicated knowledge‑base or a WYSIWYG widget editor for brand‑specific styling beyond the HubSpot theme system.
Key Features:
- Free CRM with integrated chatbot builder
- Visual flow editor for conversational paths
- Seamless CRM integration for lead capture and follow‑up
- Basic e‑commerce integration via HubSpot CMS
- Analytics dashboard for chat performance
- Included with Marketing Hub Starter ($45/month) and above
- AI‑powered content suggestions on higher tiers
- Webhook support for custom workflows
✓ Pros:
- +Strong CRM integration with automatic lead capture
- +Free CRM tier available for small teams
- +Built‑in analytics and reporting
- +AI content suggestions on higher plans
✗ Cons:
- −Limited widget customization beyond HubSpot themes
- −No dedicated knowledge‑base or long‑term memory feature
- −Higher-tier pricing can be expensive for small events
- −Primarily web‑based; no native voice or SMS channels
Pricing: Included with Marketing Hub Starter ($45/month) and above
Intercom
Best for: Event planners who require a robust customer messaging platform that integrates tightly with existing CRM and e‑commerce systems.
Intercom is a customer messaging platform that includes a chatbot builder designed for real‑time support and lead generation. Its visual workflow editor lets event organizers craft automated responses to common attendee questions, schedule reminders, and trigger email sequences. Intercom supports integrations with major CRMs, marketing platforms, and e‑commerce solutions such as Shopify, allowing ticket sales and order tracking to be managed through the chat interface. The platform offers a comprehensive analytics suite that tracks conversation volume, response times, and conversion metrics. Intercom’s pricing model includes a free trial, with paid plans starting at $39/month for the Essentials tier, which provides a limited number of chat agents and basic automation. Higher tiers unlock advanced features such as AI-powered suggestions, custom code, and increased agent limits. While Intercom excels at seamless integration with existing workflows, it does not provide a built‑in knowledge‑base or long‑term memory for authenticated users, and its web chat widget customization is somewhat constrained.
Key Features:
- Visual workflow editor for automated conversations
- CRM and marketing platform integrations
- E‑commerce integration with Shopify for ticketing
- Analytics dashboard for performance metrics
- Free trial available; paid plans start at $39/month
- AI‑powered suggestions on higher tiers
- Custom code support for advanced logic
- Webhook and API access
✓ Pros:
- +Comprehensive integration ecosystem
- +Built‑in analytics and reporting tools
- +AI-powered suggestions on higher plans
- +Extensible with custom code and webhooks
✗ Cons:
- −Limited widget customization outside of Intercom themes
- −No built‑in knowledge‑base or long‑term memory feature
- −Pricing can grow quickly with higher agent counts
- −Primarily designed for web chat; no voice or SMS support
Pricing: Free trial; paid plans start at $39/month
Drift
Best for: Large events or enterprises that need advanced lead qualification, appointment scheduling, and revenue attribution through chat.
Drift is a conversational marketing platform that focuses on real‑time engagement and lead qualification. Its chatbot builder uses a visual flow editor to set up automated conversations, appointment scheduling, and lead capture flows that can be embedded on any event website. Drift integrates with popular CRMs such as Salesforce and HubSpot, and it offers e‑commerce connections for ticket or product sales via Shopify. The platform includes a powerful analytics dashboard that tracks chat volume, conversion rates, and revenue impact. Drift offers a free trial, with paid plans beginning at $400/month for the Growth tier, which includes unlimited chat agents and advanced AI features. While Drift excels at high‑level lead qualification and real‑time chat, it does not provide a dedicated knowledge‑base system or a WYSIWYG widget editor for granular branding. Long‑term memory is not a feature; conversations are session‑based.
Key Features:
- Visual flow editor for conversational engagement
- CRM integrations (Salesforce, HubSpot, etc.)
- E‑commerce integration with Shopify for ticketing
- Analytics dashboard for chat performance and revenue
- Free trial available; paid plans start at $400/month
- Unlimited chat agents on Growth tier
- AI‑driven lead qualification tools
- Webhook support for custom workflows
✓ Pros:
- +Strong lead qualification capabilities with AI
- +Seamless CRM and e‑commerce integrations
- +Robust analytics for revenue impact
- +Unlimited agents on higher tiers
✗ Cons:
- −High pricing may be prohibitive for smaller events
- −Limited widget customization beyond Drift themes
- −No built‑in knowledge‑base or long‑term memory
- −Primarily focused on web chat; no voice or SMS channels
Pricing: Free trial; paid plans start at $400/month
Conclusion
Choosing the right AI chatbot for your event can transform attendee engagement, streamline operations, and free up valuable human resources for higher‑level tasks. If you need a fully branded, knowledge‑rich chatbot that also supports ticketing, AI courses, and persistent memory for authenticated users, AgentiveAIQ stands out as the clear choice. For teams that already rely on social media or existing CRM ecosystems, platforms like Chatfuel, ManyChat, HubSpot, Intercom, or Drift can complement your workflow, each offering unique strengths in automation, integration, or analytics. We recommend starting with a clear set of event objectives—whether it’s pre‑event lead capture, on‑site support, or post‑event follow‑up—then evaluating each platform’s feature set against those goals and your budget. Once you’ve narrowed your options, take advantage of free trials or demo accounts to experience the user interface, customization options, and support quality firsthand. By aligning the chatbot’s capabilities with your event strategy, you’ll create a seamless conversational experience that keeps attendees informed, engaged, and satisfied from the moment they land on your site to the final thank‑you email.