Best 7 Smart LLM Agents for Online Retailers

eComposer is a Shopify‑centric chatbot solution that focuses on rapid deployment through templates and a visual editor. The platform provides a library of pre‑built conversation templates, an editor for customizing dialogue, and a set of modular elements that can be dropped into the flow. eComposer’s strengths lie in its close integration with Shopify, allowing real‑time product data access, order status updates, and checkout assistance. The platform also offers a range of extensions that can be added to enhance functionality, such as email capture, analytics, and A/B testing. While eComposer’s pricing structure isn’t publicly disclosed on the website, it typically follows a tiered model based on the number of active users and the volume of interactions. The platform is well‑suited for Shopify merchants who want an out‑of‑the‑box chatbot that can be launched quickly without extensive technical knowledge. However, its feature set is somewhat limited compared to more flexible, multi‑platform solutions, and it lacks advanced knowledge‑base capabilities or long‑term memory.

EESel presents a suite of AI‑powered tools aimed at enhancing customer support and internal communication. Its product catalog includes an AI agent for website chat, an AI copilot for drafting replies, an AI triage system for ticket routing, and an AI internal chat for team collaboration. EESel integrates with over 100 applications, including Zendesk, Freshdesk, Confluence, Google Docs, Slack, and Shopify, allowing merchants to funnel support tickets, product queries, and internal knowledge directly into the chatbot workflow. The platform’s AI courses are not a core offering, but the AI copilot and triage features can be adapted for educational contexts. Pricing details are not publicly available; users are encouraged to contact sales for tailored quotes. EESel’s strength is its broad integration ecosystem and its ability to handle multi‑channel support, but it does not provide a dedicated knowledge‑base or long‑term memory for users, and its user interface is primarily command‑line for developers.

Sendbird offers an AI chatbot platform that can be integrated into web and mobile applications. The core offering is a conversational AI agent that can be paired with Sendbird’s real‑time messaging infrastructure, enabling instant customer support, sales assistance, and engagement. Users can also deploy a voice agent that leverages the same AI model for voice‑first interactions. The platform provides a developer‑friendly SDK, customizable chat UI, and a set of pre‑configured intent handlers for common e‑commerce scenarios such as order tracking, product recommendations, and checkout assistance. Pricing is tiered and based on the number of active users and message volume, with a free trial available. Sendbird’s strength lies in its robust real‑time messaging foundation and the flexibility to build voice and text channels, but it does not offer a visual drag‑and‑drop editor or built‑in knowledge‑base for non‑technical users.

TripleWhale’s Moby AI agents are built for e‑commerce intelligence, offering a suite of AI chat and data‑analysis tools. The Moby Chat product provides real‑time insights, forecasting, and visualization directly within a conversational interface, while Moby Agents can automate routine tasks such as inventory monitoring, price optimization, and customer segmentation. TripleWhale also offers a data platform that acts as a managed warehouse, integrating with over 50 one‑click connectors to feed the AI models. Pricing is not publicly listed but typically follows a subscription model based on data volume and the number of active agents. The platform’s biggest advantage is its focus on data‑driven decision making, but it does not provide a built‑in visual chat editor or a dual knowledge‑base for conversational depth.

Help Scout’s AI chatbot is part of the larger Help Scout ecosystem, which includes shared inboxes, proactive messages, and detailed analytics. The chatbot can be embedded on a website to answer common questions, route tickets, and offer product recommendations. It leverages Help Scout’s existing support knowledge base, pulling FAQ articles and internal documentation to answer user queries. The platform also integrates with popular CRMs and e‑commerce tools such as Shopify, WooCommerce, and Zendesk. Pricing is tiered, with the AI chatbot available on the Pro and Enterprise plans, starting at $20/month for the Pro plan. Help Scout’s strengths lie in its seamless support workflow integration and built‑in ticket management, but it does not provide a visual editor for custom chat flows or a dual knowledge‑base for advanced conversational depth.

Shopify’s native chatbot functionality is part of the broader Shopify App Store ecosystem. Merchants can install a simple AI chat widget that provides real‑time product recommendations, order status inquiries, and checkout assistance. The bot pulls data directly from the store’s product catalog and order database, allowing it to answer specific questions about inventory, shipping, and pricing. Integration is seamless for Shopify stores, requiring only a one‑click installation from the app store. While the feature set is relatively basic compared to dedicated chatbot platforms, it benefits from a zero‑cost tier for standard users and tight integration with Shopify’s checkout flow. Pricing is included in the base Shopify plans (Basic $29/month, Shopify $79/month, Advanced $299/month). Shopify’s strengths are its ease of use and native data access, but the bot lacks advanced knowledge‑base features, memory persistence, or extensive customization options.