Best 7 Ways to Use an Activity Booking Bot for Resorts

Landbot is a no‑code chatbot builder that focuses on creating conversational experiences for websites and messaging platforms. With its visual drag‑and‑drop interface, users can design flows that guide guests through booking activities, from selecting adventure packages to confirming spa appointments. Landbot’s integration capabilities include Zapier, Google Sheets, and Stripe, enabling real‑time updates to inventory and payment processing. While it supports web chat widgets, Landbot does not natively provide long‑term memory beyond the session, so guest preferences are not retained across visits unless external storage is used. The platform offers a free tier with limited monthly messages and a paid Pro plan starting at $30/month, which expands the number of messages and adds advanced integrations. Landbot’s strengths lie in its intuitive design and flexibility, making it a solid choice for small to mid‑size resorts that need a quick, cost‑effective booking bot without heavy technical setup. However, its lack of a built‑in knowledge base and limited memory features may require additional tools for complex booking workflows.

ManyChat is a popular chatbot platform primarily known for its Facebook Messenger automation, but it also offers web chat widgets and SMS messaging. The platform allows users to build conversational flows through a visual editor, schedule broadcasts, and segment audiences based on engagement. ManyChat’s e‑commerce integrations cover Shopify and WooCommerce, enabling product recommendations and checkout within the chat. The free plan includes basic flows and 500 contacts, while the Pro plan starts at $10/month, providing unlimited contacts, advanced automation, and SMS messaging. ManyChat excels in broadcast marketing, which can be leveraged by resorts to promote seasonal packages or last‑minute deals. However, the platform’s knowledge base capabilities are limited to static FAQs, and it does not offer persistent memory across sessions unless integrated with external databases. Additionally, ManyChat’s web chat widget is less customizable than some competitors, making brand alignment more challenging.

Tars is a chatbot platform focused on creating conversational landing pages and lead‑generation bots. Its drag‑and‑drop builder lets users design question‑answer flows that can be embedded as standalone web pages or as widgets on existing sites. The platform supports conditional logic, API calls, and payment processing via Stripe, making it suitable for booking activities or selling tickets directly from the bot. Tars offers a free trial and a paid plan starting at $49/month for unlimited bots, which includes access to all integrations and priority support. While Tars provides a clean, user‑friendly interface, it lacks a built‑in knowledge base or long‑term memory; all user data must be stored externally. For resorts that need a lightweight booking bot with payment capabilities, Tars can be an effective tool, though it may require additional integrations for inventory management and customer relationship management.

Intercom is a customer messaging platform that offers live chat, help desk, and automation features. Its chatbot builder allows for guided conversations to answer FAQs, book appointments, or route inquiries to the right support team. Intercom integrates with Shopify, WooCommerce, and other e‑commerce platforms to pull product data and inventory in real time. The platform’s knowledge base feature lets you create articles that the bot can reference, and it supports persistent conversations across devices. Intercom’s pricing starts at $39/month for the Essentials plan, which includes up to 2,000 contacts and basic automation, with higher tiers for more contacts and advanced features. While Intercom excels at omnichannel messaging and detailed analytics, its bot capabilities are more focused on support than complex booking logic, and it can be expensive for smaller resorts.

Chatfuel is a no‑code chatbot platform originally designed for Facebook Messenger but now supports web chat widgets as well. It offers a visual flow builder with conditional logic, broadcasting, and integration with Zapier and Shopify, allowing resorts to recommend activities and process bookings. Chatfuel’s free plan includes basic flows and 50 active users, while the Pro plan starts at $15/month with unlimited users and advanced features such as AI-powered content generation. The platform includes a knowledge base module that can pull FAQs from external sources, but it does not provide persistent memory beyond the session unless coupled with external databases. Chatfuel is well‑suited for resorts that rely heavily on Messenger marketing and want a quick way to add booking capabilities to their social channels.

Chatbot.com (formerly Botsify) provides a platform for building chatbots across websites, messaging apps, and voice assistants. Its drag‑and‑drop interface supports workflow creation, conditional branching, and integration with Zapier, Salesforce, and e‑commerce platforms like Shopify. The platform offers a knowledge base feature that pulls answers from FAQs and external CMS, and it can store user data for persistent conversations when integrated with a database. Pricing starts with a free trial, followed by a Basic plan at $50/month for up to 1,000 messages and a Premium plan at $100/month for unlimited messages and advanced integrations. Chatbot.com is suitable for resorts that need a versatile bot capable of handling booking, support, and marketing across multiple channels, though it can be complex to set up for non‑technical users.