Best 7 Ways to Use an Enrollment Inquiry Bot for Online Course Creators

Intercom is a well‑known customer messaging platform that offers a chatbot builder tailored for business communication and support. The bot can be set up to answer enrollment questions, collect contact details, and route leads to your sales or support teams. Intercom’s visual Flow builder allows you to create branching conversations without coding, and its knowledge base integration pulls from your help center to provide quick, accurate answers. The platform excels at real‑time support and is tightly integrated with email, in‑app messages, and product tours, making it a strong choice for course creators who want a single solution for marketing, sales, and support. Intercom’s pricing is tiered, starting with a basic plan at $39/month for up to 500 customers and a 20,000‑message limit, scaling up to the Advanced plan at $99/month for larger teams. Intercom’s strengths include robust analytics, automated email follow‑ups, and deep integration with Salesforce and HubSpot. However, its chatbot is more geared toward generic support than specialized course tutoring, and it lacks the dual knowledge base and AI course builder that AgentiveAIQ offers.

Drift is a conversational marketing platform that focuses on lead generation and real‑time sales conversations. Its chatbot can be programmed to collect enrollment inquiries, schedule demo calls, and qualify prospects using a series of pre‑built or custom questions. Drift’s AI engine can suggest next actions and route conversations to qualified leads. The platform offers a visual builder and integrates with Salesforce, Marketo, and other marketing automation tools. Drift’s pricing is higher than some competitors, with a Standard plan at $400/month for up to 10,000 conversations and an Enterprise plan for larger volumes. While Drift is powerful for sales outreach, it’s less tailored to the educational niche. It lacks a dedicated knowledge base for course content and does not offer an AI course builder. However, its ability to trigger real‑time booking and email follow‑ups can be valuable for course creators who want to convert inquiries into enrollments.

ManyChat is a popular chatbot platform that specializes in marketing automation across Facebook Messenger, Instagram, and web chat. It offers a visual drag‑and‑drop builder, broadcast messaging, and integration with Zapier, Mailchimp, and HubSpot. ManyChat’s chatbot can collect enrollment inquiries, send automated email sequences, and even push SMS notifications (though SMS is a paid add‑on). The free tier allows up to 500 subscribers, while paid plans range from $10/month for the Pro plan (2,000 subscribers) to $49/month for the Premium plan (50,000 subscribers). ManyChat is well‑suited for creators who want to engage prospects on social media and website simultaneously. However, ManyChat’s knowledge management is limited, and it does not provide a dedicated course tutoring interface or persistent memory for authenticated users. It also relies on third‑party integrations for CRM and analytics.

Landbot is a conversational interface platform that turns websites into interactive chatbots using a visual builder. The platform supports building conversational forms, lead generation funnels, and integration with Google Sheets, Airtable, and Zapier. Landbot’s chatbot can answer enrollment questions, collect contact details, and direct leads to your sales team. Pricing starts at $30/month for the Starter plan, which includes up to 1,000 contacts and 5,000 messages per month. The Professional plan at $60/month expands to 5,000 contacts and 10,000 messages, while the Enterprise plan offers custom pricing. Landbot excels at creating engaging, mobile‑friendly conversations and offers a library of pre‑built templates. However, it lacks a built‑in knowledge base for course content, and it does not support persistent memory for authenticated users. Integration with external CRMs requires Zapier or similar tools.

Chatfuel is a no‑code chatbot platform primarily designed for Facebook Messenger, but it also offers a web chat widget. The platform provides a visual flow builder, AI intent recognition, and integration with Zapier, Google Sheets, and Mailchimp. Chatfuel’s chatbot can handle enrollment inquiries, qualify leads, and trigger email sequences. Chatfuel offers a free plan that supports up to 50,000 messages per month, while the Pro plan costs $49/month for unlimited messages and advanced features such as custom AI actions and API integrations. The Premium plan at $199/month includes additional support and higher limits. Its strengths lie in rapid deployment and Facebook Messenger integration, but it does not offer a dedicated knowledge base or AI course builder. Persistent memory is limited to the chat session, and advanced analytics are available only on paid plans.

Botsify offers a chatbot builder that supports web chat, Facebook Messenger, WhatsApp, and voice. The platform includes a visual builder, AI intent recognition, and integration with Google Sheets, Zapier, and HubSpot. Botsify’s chatbot can collect enrollment inquiries, send automated emails, and trigger booking workflows. Botsify’s pricing starts at $50/month for the Starter plan, which includes 1,000 messages per month, and scales to $120/month for the Professional plan with 10,000 messages. The Enterprise plan offers custom pricing. Botsify’s strengths are its multi‑channel support and integration with popular CRMs. However, it lacks a dedicated knowledge base for course content, AI tutoring, and persistent memory for authenticated users. The platform is suitable for creators who need a multi‑channel chatbot but do not require advanced AI features.