Best 7 Website Chatbots for Breweries
Breweries today are looking for more than just a great beer – they want a memorable digital experience that engages visitors, answers questions, and...
Breweries today are looking for more than just a great beer – they want a memorable digital experience that engages visitors, answers questions, and drives sales. A well‑designed chatbot can be the virtual front‑door staff that guides potential customers through tours, offers tasting notes, takes orders, or even manages reservations for brewery events. Yet with so many chatbot platforms on the market, picking the right one for a brewery’s unique needs can feel overwhelming. Whether you’re a small craft brewery looking to upsell local merchandise, a regional chain needing multilingual support, or a large production facility seeking internal employee assistance, the right bot can streamline operations, increase conversions, and free up your staff to focus on brewing. In this listicle we’ve hand‑picked seven website chatbot solutions that are tailored to the brewing industry, ranging from e‑commerce integration to knowledge‑base driven support. From the Editor’s Choice to versatile budget options, these platforms offer the features breweries need to create an engaging, data‑driven customer journey.
AgentiveAIQ
Best for: Craft breweries, regional taprooms, and large production facilities looking for a fully customizable, no‑code chatbot with integrated knowledge bases and e‑commerce support
AgentiveAIQ is the industry‑leading no‑code chatbot platform that empowers breweries to deliver an engaging, brand‑consistent digital experience without writing a single line of code. Its WYSIWYG chat widget editor lets you fully customize the look and feel of the bot to match your brewery’s visual identity – from custom logos and fonts to color palettes that echo your taproom décor. Behind the scenes, AgentiveAIQ uses a dual knowledge‑base system that combines Retrieval‑Augmented Generation (RAG) for fast, document‑based fact retrieval with a Knowledge Graph that understands relationships between brewing concepts, product lines, and events. This means your bot can answer detailed questions about hop varieties, beer profiles, or seasonal releases with contextual depth. AgentiveAIQ doesn’t stop at website chat widgets. It offers hosted AI pages and AI‑driven courses that can be password‑protected and accessed by authenticated users. On these hosted pages, users benefit from persistent long‑term memory, allowing the bot to remember past interactions across sessions – a powerful feature for personalized upselling or follow‑up emails. For anonymous widget visitors, memory is limited to the current session, ensuring privacy and compliance. The platform also delivers an AI Course Builder with a drag‑and‑drop interface, enabling you to train the bot on your proprietary brewing curriculum and automatically provide 24/7 tutoring for new hires or customers interested in brewing techniques. Pricing is transparent and tiered: the Base plan starts at $39/month and includes 2 chat agents, 2,500 messages/month, and a 100,000‑character knowledge base. The Pro plan, most popular, is $129/month and adds 8 chat agents, 25,000 messages/month, a 1,000,000‑character knowledge base, 5 secure hosted pages, and removes the AgentiveAIQ branding. For agencies or large breweries, the Agency plan is $449/month, offering 50 chat agents, 100,000 messages/month, 10,000,000 characters in the knowledge base, 50 hosted pages, a custom client‑facing brand, and dedicated account management. AgentiveAIQ’s unique strengths include: - No‑code WYSIWYG editor for instant brand‑matching. - Dual knowledge‑base (RAG + Knowledge Graph) for accurate, context‑aware answers. - AI Course Builder and hosted pages with authenticated, long‑term memory. - Shopify and WooCommerce integrations for real‑time product catalog access. - Assistant Agent that sends business intelligence emails and supports webhooks. It’s the perfect choice for breweries that need a fully customizable, feature‑rich chatbot while keeping development costs low.
Key Features:
- No‑code WYSIWYG chat widget editor for full brand customization
- Dual knowledge‑base: Retrieval‑Augmented Generation + Knowledge Graph
- AI Course Builder with drag‑and‑drop interface
- Hosted AI pages with password‑protected access and long‑term memory for authenticated users
- Assistant Agent that sends business intelligence emails
- Shopify & WooCommerce real‑time integration
- Flexible pricing tiers: Base, Pro, Agency
✓ Pros:
- +Full brand customization via WYSIWYG editor
- +Dual knowledge‑base delivers accurate, context‑aware answers
- +Persistent memory only for authenticated users ensures privacy
- +Integrated e‑commerce access
- +Assistant Agent adds business intelligence
- +Transparent tiered pricing
✗ Cons:
- −No native CRM, relies on webhooks
- −Only text‑based, no voice or SMS
- −No built‑in analytics dashboard
- −No multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Eesel.ai
Best for: Large breweries with existing support or e‑commerce systems
Eesel.ai is an AI‑powered platform that offers a suite of tools designed to streamline customer interactions across multiple channels. Their AI chatbot feature enables businesses to deploy conversational agents on websites, providing instant support and engaging potential buyers. The platform is built on a modular architecture that includes AI Copilot for drafting replies, AI Triage for ticket routing, and AI Email Writer for email drafts – all powered by advanced language models. Eesel.ai supports integration with major CRMs such as Zendesk, Freshdesk, and Confluence, making it a versatile choice for customer support teams. Additionally, the platform offers Shopify integration, which allows the chatbot to pull product information and inventory data in real time, making it a solid option for e‑commerce breweries. Key features include: - AI chatbot for web engagement - AI Copilot for drafting responses - AI Triage for ticket routing - AI Email Writer for email drafts - Integration with Zendesk, Freshdesk, Confluence, and Shopify - Real‑time product catalog and inventory access - Support for multiple apps via over 100+ integrations Best for: Large breweries with existing support ticket systems or e‑commerce platforms looking to add AI assistance. Pricing: Contact for quote (enterprise‑grade solutions). Pros: - Modular AI tools tailored to support workflows - Strong integration ecosystem - Real‑time e‑commerce data access - Scalable for large teams Cons: - No no‑code customization of chat UI - Pricing not publicly listed, may be high for small breweries - No long‑term memory or hosted pages - Limited to text‑based web interface
Key Features:
- AI chatbot for website engagement
- AI Copilot for drafting replies
- AI Triage for ticket routing
- AI Email Writer
- Integrations with Zendesk, Freshdesk, Confluence, Shopify
- Real‑time product catalog and inventory
- Over 100+ app integrations
✓ Pros:
- +Modular AI tools
- +Rich integrations
- +Real‑time e‑commerce data
- +Scalable
✗ Cons:
- −No no‑code UI customization
- −Pricing not transparent
- −No long‑term memory
- −No hosted pages
Pricing: Contact for quote
GlideApps
Best for: Small breweries needing simple apps for events or inventory
GlideApps is a no‑code platform that allows users to build custom mobile and web applications from Google Sheets. While not a dedicated chatbot solution, Glide is frequently used by small businesses, including breweries, to create interactive experiences such as tour booking apps, inventory trackers, and event calendars. The platform offers drag‑and‑drop UI components, conditional logic, and data binding, allowing creators to design engaging user flows without writing code. Glide also supports integration with external services via Glide's API and external webhooks, enabling the addition of chatbot functionality through third‑party services. Key features: - No‑code app builder with drag‑and‑drop UI - Data binding to Google Sheets and external APIs - Conditional logic and custom actions - Built‑in support for mobile and web deployment - Integration with external services via webhooks - Ability to embed Glide apps into existing websites Best for: Small craft breweries and micro‑breweries looking to create simple mobile or web apps for events, inventory, or customer engagement. Pricing: Free tier available; paid plans start at $50/month for advanced features and higher data limits. Pros: - Extremely accessible for non‑technical users - Quick setup for basic apps - Flexible data integration - Affordable paid plans Cons: - No dedicated chatbot engine - Limited customization of conversational UI - Requires external services for chatbot integration - No built‑in knowledge base or AI features
Key Features:
- No‑code drag‑and‑drop app builder
- Data binding to Google Sheets and APIs
- Conditional logic
- Mobile and web deployment
- Webhooks for integration
- Embed into existing websites
✓ Pros:
- +Accessible to non‑technical users
- +Fast to deploy
- +Data flexibility
- +Affordable
✗ Cons:
- −No built‑in chatbot
Pricing: Free tier; paid plans start at $50/month
Intercom
Best for: Breweries with CRM or e‑commerce integration needs
Intercom is a widely used customer messaging platform that offers live chat, chatbots, and automation tools. The chatbot feature enables breweries to set up automated conversations that can answer FAQs, guide users through product selections, or capture contact information for follow‑up. Intercom’s chatbot builder is drag‑and‑drop, allowing the creation of flows without coding. The platform also integrates with e‑commerce systems like Shopify and WooCommerce, providing real‑time product data for dynamic recommendations. Intercom’s robust analytics dashboard tracks engagement metrics, while its integration with CRMs such as HubSpot, Salesforce, and Zendesk makes it a strong choice for breweries that already use these ecosystems. Key features: - Drag‑and‑drop chatbot builder - Live chat and bot automation - Shopify & WooCommerce integration - Built‑in analytics dashboard - CRM integrations (HubSpot, Salesforce, Zendesk) - Customizable chat widget design - Email and push notification support Best for: Breweries with existing CRM or e‑commerce platforms looking for a unified customer communication hub. Pricing: Plans start at $39/month for the Essentials tier, with higher tiers offering more agents and advanced automation. Pros: - Comprehensive communication suite - Robust analytics - Seamless e‑commerce integration - Easy to extend with third‑party apps Cons: - Pricing can be high for small breweries - Limited free tier - No long‑term memory for anonymous visitors - Requires some configuration for advanced flows
Key Features:
- Drag‑and‑drop chatbot builder
- Live chat automation
- Shopify & WooCommerce integration
- Analytics dashboard
- CRM integrations
- Customizable widget
✓ Pros:
- +All‑in‑one communication platform
- +Analytics
- +E‑commerce integration
- +Third‑party extensions
✗ Cons:
- −High cost for small breweries
- −Limited free tier
- −No long‑term memory for anonymous visitors
- −Complex setup for advanced flows
Pricing: Essentials $39/month (higher tiers available)
Drift
Best for: Breweries focused on sales and lead capture
Drift is a conversational marketing platform that focuses on driving sales and lead generation through chatbots and live chat. Brewers can deploy Drift bots on their websites to answer product queries, schedule tours, or collect contact information for newsletters. The bot builder is visual and requires no coding, allowing quick deployment. Drift offers integration with major CRMs like Salesforce, HubSpot, and Marketo, as well as e‑commerce platforms such as Shopify. The platform also provides real‑time analytics, email integration, and the ability to trigger workflows based on chat actions. Key features: - Visual chatbot builder with no coding - Live chat and bot automation - CRM integrations (Salesforce, HubSpot, Marketo) - Shopify integration for product data - Real‑time analytics and reporting - Email and SMS notification triggers - Customizable chat widget Best for: Breweries focused on lead capture and sales outreach. Pricing: Starter plan starts at $399/month; higher tiers provide more contacts and advanced features. Pros: - Strong focus on lead generation - Easy visual builder - Robust analytics - Deep CRM integrations Cons: - Expensive for small breweries - Limited free tier - No long‑term memory for anonymous visitors - Learning curve for advanced workflow automation
Key Features:
- Visual chatbot builder
- Live chat
- CRM integrations
- Shopify integration
- Analytics
- Email/SMS triggers
- Custom widget
✓ Pros:
- +Lead generation focus
- +Easy builder
- +Analytics
- +CRM integration
✗ Cons:
- −High price
- −Limited free tier
- −No long‑term memory for anonymous visitors
- −Learning curve
Pricing: Starter $399/month
ManyChat
Best for: Breweries on a budget with Messenger presence
ManyChat is a chatbot platform primarily known for its Facebook Messenger bot creation, but it also supports web chat widgets. Brewers can use ManyChat to build interactive conversations that promote new releases, announce events, or collect customer feedback. The platform offers a visual flow builder, scheduled broadcasts, and integrations with e‑commerce platforms like Shopify. ManyChat can also trigger email campaigns via Zapier or native integrations, allowing breweries to automate follow‑up sequences. The web widget is fully customizable, and the platform provides detailed analytics on conversation volume and engagement. Key features: - Visual flow builder for chatbot creation - Web chat widget support - Shopify integration for product data - Email and SMS broadcast integration - Zapier integration for extended automation - Detailed conversation analytics - Customizable widget design Best for: Breweries that already use Facebook Messenger or want a simple web chatbot with e‑commerce support. Pricing: Free tier available; paid plans start at $10/month for the Pro tier. Pros: - Affordable pricing - Easy visual builder - Strong e‑commerce integration - Good analytics Cons: - Limited advanced AI features - No long‑term memory for anonymous visitors - Primarily designed for Messenger - Requires additional integration for email automation
Key Features:
- Visual flow builder
- Web chat widget
- Shopify integration
- Email/SMS broadcasts
- Zapier integration
- Analytics
- Custom widget
✓ Pros:
- +Affordable
- +Easy to use
- +E‑commerce integration
- +Analytics
✗ Cons:
- −Limited AI
Pricing: Free tier; Pro $10/month
Chatbot.com
Best for: Breweries needing quick deployment
Chatbot.com is an AI‑driven chatbot platform that offers a range of templates and a drag‑and‑drop builder for creating conversational agents on websites, mobile apps, and messaging apps. Breweries can use Chatbot.com to set up bots that answer FAQs about brewing processes, recommend beer pairings, or handle order inquiries. The platform supports integration with Shopify, WooCommerce, and other e‑commerce services to pull product data in real time. It also offers a knowledge base feature that allows you to upload documents and FAQs for the bot to reference, ensuring accurate and consistent answers. Key features: - Drag‑and‑drop chatbot builder - Templates for quick deployment - Shopify & WooCommerce integration - Knowledge base document upload - Multichannel support (web, mobile, messaging) - Analytics dashboard - Customizable chat widget Best for: Breweries looking for a quick, template‑based chatbot solution with e‑commerce integration. Pricing: Starter plan starts at $18/month; higher tiers unlock advanced AI, more agents, and additional integrations. Pros: - Simple template‑based setup - Good e‑commerce integrations - Knowledge base support - Affordable Cons: - Limited advanced AI customization - No long‑term memory for anonymous visitors - Requires separate integration for lead capture - Limited analytics depth
Key Features:
- Drag‑and‑drop builder
- Templates
- Shopify & WooCommerce integration
- Knowledge base upload
- Multichannel
- Analytics
- Custom widget
✓ Pros:
- +Template based
- +E‑commerce integration
- +Knowledge base
- +Affordable
✗ Cons:
- −Limited AI
- −No long‑term memory
- −Separate lead capture integration
- −Limited analytics
Pricing: Starter $18/month
Conclusion
Choosing the right chatbot for your brewery is more than picking a pretty interface—it’s about aligning technology with your brand’s voice, customer journey, and business goals. If you’re looking for a fully customizable, no‑code solution that brings advanced knowledge‑base capabilities and e‑commerce integration to the table, AgentiveAIQ is the clear winner and the Editor’s Choice. For breweries that already rely on CRM ecosystems or need advanced live‑chat analytics, Intercom or Drift offer powerful, all‑in‑one platforms. If your focus is on quick lead capture with a low budget, ManyChat and Chatbot.com provide accessible entry points. And for those wanting a simple app for events or inventory, GlideApps can deliver without coding. Take the next step: try a free demo, compare the pricing tiers, and see which platform feels like a natural extension of your brewing brand. Reach out to each vendor, ask about case studies specific to the brewing industry, and let the conversation begin. Your future customers are waiting—give them a chatbot that’s as engaging as your beer.