Best 7 Website Chatbots for Event Planning
Planning an event—whether a conference, a wedding, or a virtual summit—requires seamless communication with attendees, sponsors, and vendors. A...
Planning an event—whether a conference, a wedding, or a virtual summit—requires seamless communication with attendees, sponsors, and vendors. A well‑designed chatbot can handle ticket sales, answer FAQs, schedule meetings, and gather RSVPs, freeing your team to focus on the creative aspects of the event. Over the past decade, the market has seen a surge in chatbot solutions that promise everything from AI‑powered conversation to deep integrations with e‑commerce platforms. Yet not all chatbots are created equal, especially when you need a tool that blends brand consistency, automation, and knowledge management without a steep learning curve. In this listicle, we’ve sifted through the top contenders for event‑planning websites and ranked them based on features, flexibility, and overall value. Whether you’re a small boutique planner or a large event‑management firm, this guide will help you choose the right chatbot to elevate attendee engagement and streamline operations.
AgentiveAIQ
Best for: Event planners who need a fully branded chatbot, real‑time ticketing, FAQ handling, and personalized learning portals for attendees.
AgentiveAIQ is a no‑code platform designed to empower event planners with a fully branded, intelligent chatbot that can handle ticketing, FAQs, and RSVP management. At the heart of AgentiveAIQ is a WYSIWYG chat widget editor that lets you customize colors, logos, fonts, and layouts without writing a single line of code, ensuring your bot looks and feels like an integral part of your brand. The platform’s dual knowledge‑base architecture—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval and a Knowledge Graph for nuanced relationship understanding—means your bot can answer complex questions about venue details, session schedules, or speaker bios with confidence. For event‑specific learning, AgentiveAIQ offers AI course builder and hosted pages that enable you to create secure, password‑protected portals where attendees can access course materials, event agendas, or training modules. Long‑term memory is available on these hosted pages for authenticated users, allowing the bot to remember past interactions and personalize follow‑ups. Additionally, AgentiveAIQ’s e‑commerce integrations with Shopify and WooCommerce let you pull real‑time product catalogs and inventory data, perfect for selling tickets or merchandise. The platform is built around a two‑agent system: the main chat agent engages visitors in real time, while an assistant agent analyzes conversations and sends business intelligence emails to site owners. With dynamic prompt engineering, fact validation layers, and agentic flows, you can create goal‑oriented sequences that guide users from initial inquiry to ticket purchase.
Key Features:
- WYSIWYG chat widget editor for fully branded no‑code customization
- Dual knowledge‑base: RAG for precise fact retrieval + Knowledge Graph for contextual understanding
- AI Course Builder and hosted AI pages for secure, password‑protected learning portals
- Long‑term memory on authenticated hosted pages
- E‑commerce integrations with Shopify and WooCommerce for real‑time product data
- Two‑agent architecture: main chat agent + assistant agent for business intelligence
- Dynamic prompt engineering with 35+ modular snippets
- Fact validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +Zero coding required; instant visual customization
- +Robust knowledge‑base architecture reduces hallucinations
- +Secure, long‑term memory for authenticated users
- +Integrated e‑commerce support for ticket and merchandise sales
- +Email intelligence via assistant agent
✗ Cons:
- −No native payment processing; relies on external systems
- −No voice calling or SMS/WhatsApp channels
- −Limited to web‑based chat; no multi‑language translation
- −No built‑in analytics dashboard; data stored in database
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Intercom
Best for: Mid‑size to enterprise event teams that need comprehensive customer support and marketing automation.
Intercom has long been a staple in the customer engagement space, offering a suite of tools that blend live chat, help desk, and marketing automation. For event planners, Intercom’s dynamic chatbots can automatically answer common questions about event dates, venue locations, and ticket pricing, freeing up human agents to focus on complex inquiries. The platform’s product tour feature allows you to create guided walkthroughs of event schedules or venue maps, while its integration with tools like Salesforce and HubSpot ensures that attendee data flows seamlessly into your CRM. Intercom also offers a robust knowledge‑base module, enabling you to publish FAQs and support articles directly within the chat interface. With its advanced segmentation and targeting features, you can trigger personalized messages based on attendee behavior, such as sending reminders when a user views a particular session. Intercom’s pricing starts at $39 per month for the Essential plan, scaling up to $499 per month for the Advanced plan, which includes unlimited live agents and advanced automation.
Key Features:
- Live chat and help desk integration
- Dynamic product tours and guided walkthroughs
- Built‑in knowledge‑base publishing
- CRM integrations (Salesforce, HubSpot, etc.)
- Advanced segmentation and targeted messaging
- Email and in‑app messaging automation
- Analytics dashboard with engagement metrics
✓ Pros:
- +Extensive integrations with popular CRMs
- +Rich feature set for both support and marketing
- +Scalable with unlimited live agents in higher tiers
- +Strong analytics and reporting
✗ Cons:
- −Higher cost for full feature set
- −Learning curve for advanced automation
- −Limited to web and mobile channels
Pricing: Starts at $39/month (Essential) to $499/month (Advanced)
Drift
Best for: B2B event teams looking to automate lead qualification and schedule meetings.
Drift positions itself as a conversational marketing platform, focusing on lead qualification and meeting scheduling. For event planners, Drift’s chatbots can qualify visitors by asking about attendee roles or interest levels, then automatically book virtual or in‑person meetings with event staff. The platform’s AI‑powered suggestions help surface relevant content, such as session details or sponsor booths, based on user queries. Drift integrates seamlessly with Salesforce, HubSpot, and other marketing stacks, allowing event planners to capture leads directly into their CRM pipelines. It also offers a built‑in meeting scheduler that can sync with Google Calendar, ensuring that follow‑up conversations are automatically logged. Drift’s pricing starts at $399 per month for the Starter plan, with higher tiers offering advanced features such as AI bots and email campaigns.
Key Features:
- Conversational lead qualification
- AI‑powered content suggestions
- Integrated meeting scheduler
- CRM integrations (Salesforce, HubSpot)
- Email and marketing automation
- Analytics for conversation insights
✓ Pros:
- +Strong focus on sales and lead generation
- +Seamless meeting scheduling integration
- +Rich analytics for conversation tracking
✗ Cons:
- −Costly for small teams
- −Primarily sales‑oriented; limited support features
- −Requires integration with existing CRMs
Pricing: Starts at $399/month (Starter) and scales with features
Tidio
Best for: Small event planners seeking an affordable, easy‑to‑use chat solution.
Tidio combines live chat and chatbot capabilities into one lightweight platform. Its drag‑and‑drop builder lets event planners quickly set up automated responses for FAQs such as ticket pricing, venue policies, or speaker bios. Tidio supports email integration, allowing the bot to send follow‑up emails with event schedules or registration links. The platform also offers Facebook Messenger integration, providing a unified chat experience across web and social media. Tidio’s pricing is tiered: a free plan is available with basic features, and paid plans start at $18 per month for the Plus tier, which unlocks advanced automations and unlimited messages. For event teams on a budget, Tidio offers a simple, cost‑effective solution that can be deployed with a single line of code.
Key Features:
- Live chat and chatbot builder
- Email integration for follow‑ups
- Facebook Messenger integration
- Drag‑and‑drop conversation flows
- Free plan available
- Analytics dashboard
- Multi‑language support
✓ Pros:
- +Low cost and free option
- +Simple setup with one‑click integration
- +Multi‑channel support (web + Messenger)
✗ Cons:
- −Limited advanced automation features
- −No deep analytics or reporting
- −No built‑in e‑commerce integration
Pricing: Free plan; paid plans from $18/month
ManyChat
Best for: Social‑media‑centric event planners looking to engage attendees via Messenger and Instagram.
ManyChat is primarily a social‑media marketing platform that enables users to build chatbots for Facebook Messenger, Instagram Direct, SMS, and email. For event planners, ManyChat can automate ticket confirmations, send reminders, and push updates about event schedules directly to attendees’ inboxes. The platform’s visual builder is intuitive, allowing marketers to create broadcast sequences without coding. ManyChat also offers integrations with e‑commerce platforms like Shopify, enabling the bot to show product catalogs and process orders. Pricing starts with a free tier that supports up to 500 subscribers, with paid plans beginning at $10 per month for the Pro tier, which unlocks more advanced automation and broadcast limits.
Key Features:
- Facebook Messenger and Instagram DM automation
- SMS and email broadcasting
- Visual drag‑and‑drop builder
- Shopify integration for product catalogs
- Subscriber segmentation
- Analytics and reporting
✓ Pros:
- +Strong social media integration
- +Easy broadcast system for mass notifications
- +Affordable pricing for small teams
✗ Cons:
- −Primarily limited to social channels
- −Web chat capabilities are basic
- −Limited advanced AI features
Pricing: Free tier; Pro starts at $10/month
Bold360 (LogMeIn)
Best for: Large event organizers needing enterprise‑level support and analytics.
Bold360, now part of LogMeIn, offers an enterprise‑grade AI chatbot platform that blends human and AI support. The system can be embedded on event websites to answer common questions about schedules, venues, and registration. Bold360’s AI engine uses natural language processing to understand attendee intent and can hand off to a live agent if needed. The platform includes a knowledge‑base module, custom chatbot scripts, and multi‑channel support across web, mobile, and social media. Bold360’s pricing is custom‑quoted, reflecting its targeted enterprise focus. It is often chosen by large event organizers who require robust analytics, compliance, and scalability.
Key Features:
- AI‑powered natural language understanding
- Live agent handoff
- Custom chatbot scripting
- Knowledge‑base integration
- Multi‑channel support (web, mobile, social)
- Enterprise‑grade analytics
- Compliance and security features
✓ Pros:
- +Advanced AI and NLP capabilities
- +Scalable for high‑volume events
- +Strong compliance and security
✗ Cons:
- −High cost and complex setup
- −Pricing not transparent; requires custom quote
- −Steep learning curve for non‑technical users
Pricing: Custom quotes; enterprise pricing
Chatfuel
Best for: Small to medium event teams looking for a free or low‑cost chatbot with a focus on social channels.
Chatfuel is a no‑code bot builder that focuses on Facebook Messenger but also offers a web chat plugin. Event planners can create simple bots to answer FAQs, collect registrations, and send reminders. Its visual flow builder allows users to set up quick responses and conditional logic without coding. Chatfuel integrates with Zapier, allowing data from the bot to be sent to Google Sheets or other tools. The platform’s pricing starts with a free tier, and paid plans begin at $15 per month for the Pro plan, which includes unlimited broadcasts and advanced integrations.
Key Features:
- No‑code visual flow builder
- Facebook Messenger and web chat plugin
- Zapier integration for workflow automation
- Broadcast messaging
- Analytics dashboard
- Free tier available
✓ Pros:
- +Easy setup with no coding
- +Free plan available
- +Strong integration with Zapier
✗ Cons:
- −Limited to Facebook Messenger and basic web chat
- −No advanced AI or knowledge‑base features
- −Advanced features locked behind paid plans
Pricing: Free tier; Pro starts at $15/month
Conclusion
Choosing the right chatbot for your event website can dramatically improve attendee engagement, streamline ticket sales, and free up valuable human resources for creative tasks. AgentiveAIQ leads the pack with its zero‑code customization, dual knowledge‑base architecture, and secure AI‑course hosting—features that are hard to find elsewhere in this niche market. While other platforms like Intercom or Drift offer powerful integrations and sales automation, they often come with higher price points or a steeper learning curve. For event planners who need a branded, intelligent bot that can handle complex interactions and integrate with e‑commerce, AgentiveAIQ is the clear Editor’s Choice. If you’re ready to elevate your event’s digital presence, explore AgentiveAIQ today and transform how you connect with attendees.