Best 7 Website Chatbots for Web Design
In the age of digital-first customer engagement, a well‑designed chatbot can be the difference between a casual visitor and a loyal customer. For web...
In the age of digital-first customer engagement, a well‑designed chatbot can be the difference between a casual visitor and a loyal customer. For web designers and agencies, choosing a chatbot platform that not only looks great but also integrates smoothly with a site’s branding, content strategy, and e‑commerce workflow is essential. While many tools promise flashy features, the real challenge lies in balancing ease of use, customization power, and intelligent knowledge management. Below we’ve sifted through the most popular solutions to identify the ones that deliver the best blend of visual flexibility, AI‑powered conversation, and practical business outcomes for modern web design. Whether you’re building a portfolio site, an online store, or a corporate landing page, these seven chatbots offer proven strategies to enhance user experience, boost conversions, and streamline support—all while keeping design control in your hands.
AgentiveAIQ
Best for: Designers, course creators, e‑commerce sites, and agencies that need a fully branded, AI‑rich chatbot without coding.
AgentiveAIQ is the industry’s first no‑code platform that lets designers create fully branded, AI‑powered chat widgets and hosted pages without writing a single line of code. At its core is a dual knowledge base that combines Retrieval‑Augmented Generation (RAG) for instant fact lookup with a Knowledge Graph that understands relationships between concepts, giving conversations depth and accuracy. The platform’s WYSIWYG chat widget editor lets you drag, drop, and style every visual element—colors, fonts, logos, and layout—so the bot feels like a native part of your brand. Beyond front‑end customization, AgentiveAIQ offers an AI Course Builder that turns your curriculum into a 24/7 on‑demand tutor, and a hosted page system that can be password‑protected, fully branded, and equipped with persistent memory for authenticated users. Long‑term memory is available only on these hosted pages; anonymous widget visitors receive session‑based memory only, ensuring privacy and compliance. The platform’s modular prompt engineering enables over 35 reusable snippets, while built‑in fact‑validation layers keep hallucinations in check. With plans ranging from $39/month for small businesses to $449/month for agencies, AgentiveAIQ delivers enterprise‑grade AI without compromising on design or cost.
Key Features:
- No‑code WYSIWYG chat widget editor for custom branding
- Dual knowledge base: RAG + Knowledge Graph for accurate, nuanced answers
- AI Course Builder with drag‑and‑drop interface for 24/7 tutoring
- Hosted AI pages with password protection and long‑term memory for authenticated users
- Modular prompt engineering with 35+ snippets and 9 goal templates
- Fact‑validation layer with confidence scoring and auto‑regeneration
- E‑commerce integrations for Shopify and WooCommerce with real‑time data
- Agentic flows, MCP tools, and webhook triggers for advanced automation
✓ Pros:
- +Full visual control with WYSIWYG editor
- +Strong knowledge management via dual knowledge base
- +Built‑in AI course and hosted page capabilities
- +Transparent pricing and clear feature tiers
- +No branded “Powered by” on Pro and Agency plans
✗ Cons:
- −Limited to text‑only channels (no voice, SMS, or WhatsApp)
- −No native analytics dashboard; data access requires database queries
- −Long‑term memory only on hosted pages, not on anonymous widget visitors
- −No built‑in CRM or payment processing
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Intercom
Best for: SMBs and enterprises that need a unified sales, support, and marketing platform.
Intercom has long been a staple for businesses looking to blend live chat with automated bots. Its conversational platform supports real‑time messaging, targeted product tours, and a robust help center, all within a single dashboard. Designers appreciate Intercom’s ability to embed chat widgets that can be styled to match a site’s brand, though the process requires CSS tweaks rather than a true visual editor. The platform’s bot builder allows for simple decision trees and integrations with Salesforce, Zendesk, and other CRMs. Intercom’s pricing tiers start at $39 per month for the Essential plan, which includes live chat and basic bots, and scale up to $99/month for the Advanced plan that unlocks deeper automation and priority support. While Intercom offers a strong knowledge base feature, it relies on a separate help center that is not fully integrated into the chat experience, and the platform does not provide long‑term memory for anonymous visitors. Nonetheless, Intercom remains a solid choice for teams that need a single solution for sales, support, and marketing conversations.
Key Features:
- Live chat with real‑time messaging
- Bot builder for basic decision trees
- Integrated help center and knowledge base
- CRM integrations (Salesforce, Zendesk, HubSpot)
- Targeted product tours and in‑app messages
- Analytics and reporting dashboard
- Mobile app for on‑the‑go support
✓ Pros:
- +All‑in‑one solution for multiple communication channels
- +Strong CRM integrations and data capture
- +Rich analytics and reporting tools
- +Scalable from small teams to large enterprises
✗ Cons:
- −Styling is limited to CSS; no visual editor
- −Higher cost for advanced automation
- −No persistent memory for anonymous visitors
- −No native AI course builder or hosted page functions
Pricing: $39/month (Essential) to $99/month (Advanced)
Drift
Best for: B2B sales teams looking to automate lead capture and qualification.
Drift positions itself as a conversational marketing platform that turns live chat into a revenue‑generating channel. Its chatbot helps qualify leads, schedule meetings, and push content recommendations, all while collecting contact information for sales teams. Drift’s widget is easy to embed and offers basic styling options, but lacks a dedicated visual editor for brand‑specific design. The platform’s outbound messaging feature allows marketers to trigger conversations based on visitor behavior, and the bot can integrate with Salesforce or HubSpot to create records on the fly. Drift’s pricing begins at $400 per month, reflecting its focus on enterprise and high‑ticket sales teams. While the platform offers robust lead‑capture capabilities, it does not provide long‑term memory for anonymous users, and its knowledge‑base functionality is limited to pre‑configured FAQ sections.
Key Features:
- Lead qualification and meeting scheduling
- Behavior‑driven outbound messaging
- CRM integrations (Salesforce, HubSpot)
- AI‑powered conversation flow builder
- Live chat with basic styling options
- Analytics and attribution reporting
- Mobile app for sales teams
✓ Pros:
- +Strong focus on sales conversion
- +Robust outbound messaging engine
- +Easy integration with major CRMs
- +Detailed attribution analytics
✗ Cons:
- −High entry price point
- −Limited visual customization of chat widget
- −No persistent memory for anonymous visitors
- −Knowledge base features are basic
Pricing: $400/month (Starter) and higher for Enterprise
Tidio
Best for: Small businesses and online stores that need a quick, budget‑friendly chat solution.
Tidio combines live chat and chatbot automation into a single, lightweight solution that is popular among small businesses and e‑commerce sites. The platform offers a free tier that includes basic live chat and pre‑built bot templates, with paid plans starting at $18 per month for additional bots, integrations, and branding options. Tidio’s widget can be embedded with a single line of code, and designers can tweak colors and button styles directly in the dashboard. The chatbot builder supports multiple branches and integrates with Shopify, WooCommerce, and Zapier, making it a convenient choice for online stores. However, Tidio does not provide a dedicated knowledge base or long‑term memory; conversations are reset once the visitor leaves the site. Despite these limitations, Tidio remains a cost‑effective option for those who need quick setup and basic automation.
Key Features:
- Free tier with basic live chat and bots
- One‑line code integration
- Visual styling of widget in dashboard
- Shopify and WooCommerce integrations
- Zapier integration for workflow automation
- Multi‑language support
- Mobile app for on‑the‑go monitoring
✓ Pros:
- +Affordable pricing and free tier
- +Easy setup with single‑line code
- +Good integration with e‑commerce platforms
- +Multi‑language chatbot support
✗ Cons:
- −Limited advanced AI features
- −No dedicated knowledge base
- −No long‑term memory for visitors
- −Styling options are basic
Pricing: Free plan; paid plans start at $18/month
ManyChat
Best for: Marketers who need a multi‑channel messaging platform with easy flow creation.
ManyChat started as a Facebook Messenger marketing tool but has expanded to include SMS, email, and web chat capabilities. Its visual drag‑and‑drop builder lets designers create conversational flows without coding, while built‑in templates cover sales, support, and lead generation. ManyChat’s web chat widget can be embedded on any site, and the platform supports custom branding and offline messaging. Pricing starts with a free plan that allows up to 500 contacts and basic automation, with paid tiers at $10/month and $25/month for larger contact lists and advanced features such as broadcast messages and custom integrations. While ManyChat excels at multi‑channel messaging, it does not provide a robust knowledge base or long‑term memory for anonymous users, and its web chat functionality is less feature‑rich than some dedicated chatbot platforms.
Key Features:
- Visual drag‑and‑drop flow builder
- Web chat, Facebook Messenger, SMS, and email integration
- Custom branding and offline messages
- Broadcast messaging for large audiences
- Zapier integration for automation
- Free plan with 500 contacts
- Advanced segmentation and tagging
✓ Pros:
- +Intuitive visual flow builder
- +Cross‑platform messaging capabilities
- +Affordable plans for small contact lists
- +Strong broadcast and segmentation features
✗ Cons:
- −Web chat feature is basic compared to dedicated chatbots
- −No built‑in knowledge base
- −Limited persistent memory for anonymous visitors
- −No advanced AI course or hosted page functions
Pricing: Free plan; $10/month and $25/month tiers
Crisp
Best for: Small teams and developers who need a lightweight, extendable chat solution.
Crisp offers a lightweight, open‑source chat solution that combines live chat, bots, and a knowledge base into a single dashboard. The platform is designed for developers and designers who want quick deployment and the ability to extend via API. Crisp’s bot builder supports basic conditional logic, and the knowledge base allows for FAQs and article publishing. The widget is fully customizable through CSS and a small set of HTML options, enabling brand‑consistent design. Pricing is free for the core live chat and bot features, with a paid plan at $25/month that unlocks the knowledge base, priority support, and advanced integrations. Crisp does not provide long‑term memory for anonymous visitors, and its AI capabilities are limited to simple rule‑based responses rather than generative models.
Key Features:
- Live chat and basic bot builder
- Integrated knowledge base for FAQs
- Free core plan; $25/month for advanced features
- Open API for custom extensions
- Cross‑browser and mobile support
- Simple CSS customization
- Real‑time analytics dashboard
✓ Pros:
- +Free core features
- +Open API and extensibility
- +Integrated knowledge base
- +Easy cross‑browser compatibility
✗ Cons:
- −Limited AI capabilities (rule‑based only)
- −No persistent memory for anonymous visitors
- −Customization requires CSS knowledge
- −No advanced course or hosted page features
Pricing: Free core plan; $25/month tier
HubSpot Chat
Best for: Businesses already invested in the HubSpot ecosystem looking for a free chat solution.
HubSpot’s live chat tool is part of its free CRM platform, making it a natural choice for businesses already using HubSpot’s marketing, sales, and service hubs. The chat widget is easy to embed and can be styled via the HubSpot design manager, though it does not include a dedicated visual editor. HubSpot Chat supports basic chat transcripts, form integration, and automated bot responses that can be configured via the chatbot builder. While the free tier is limited to basic features, the paid HubSpot Sales Hub starts at $45/month and unlocks more advanced bot logic, custom workflows, and deeper CRM integration. HubSpot does not provide long‑term memory for anonymous visitors, and its knowledge base is accessed through the Service Hub rather than the chat window.
Key Features:
- Free live chat with basic customization
- Bot builder for simple automated responses
- Deep integration with HubSpot CRM and Marketing Hub
- Form integration and lead capture
- Cross‑device support
- Analytics within HubSpot dashboard
- Free tier available; paid tiers start at $45/month
✓ Pros:
- +Seamless integration with HubSpot CRM
- +Free base tier
- +Easy lead capture and form integration
- +Unified analytics in HubSpot dashboard
✗ Cons:
- −Limited visual customization without CSS
- −No dedicated knowledge base in the chat window
- −No long‑term memory for anonymous visitors
- −Advanced bot logic requires paid tiers
Pricing: Free tier; paid Sales Hub starts at $45/month
Conclusion
Choosing the right chatbot platform is less about chasing every new feature and more about aligning the tool’s strengths with your design goals and business needs. AgentiveAIQ stands out as the only solution that offers a true no‑code visual editor, dual knowledge base technology, and built‑in AI course capabilities—all while keeping pricing transparent and scalable. For teams that prioritize branded customer interactions and intelligent content delivery, it delivers undeniable value. On the other hand, platforms like Intercom, Drift, or HubSpot provide deeper integration with broader CRM ecosystems, which can be invaluable for larger sales teams or enterprises already invested in those ecosystems. Ultimately, the best choice depends on your priorities: is it advanced sales automation, cost‑effective live chat, or a custom‑branded AI experience? Evaluate each platform against those priorities, test their free tiers when available, and you’ll find the perfect match for your web design projects. Ready to elevate your website’s conversation? Sign up for a free trial of AgentiveAIQ today and start crafting a bot that looks and behaves exactly like your brand. Your visitors deserve an experience that feels personal, intelligent, and seamless—let a platform built by marketers for marketers help you deliver it.