Best 7 WooCommerce Chatbot Integrations for Barbershops

Tidio has carved out a space in the chatbot market by offering a straightforward, visual conversation builder that appeals to small businesses, including barbershops. The platform combines live chat and automated bots in a single interface, allowing shop owners to answer common questions about appointments, pricing, and product availability in real time. Tidio’s WooCommerce integration pulls product data and order status directly into chat, enabling the bot to confirm delivery times and recommend complementary grooming items. Pricing begins with a generous free tier that supports up to 250 contacts, making it a low‑risk option for solo barbers. Paid plans start at $18/month and include additional automation rules, email marketing integration, and advanced analytics. A key strength of Tidio is its ease of use: the drag‑and‑drop bot builder requires no coding, and the live chat widget can be customized to match shop branding. However, its knowledge‑base capabilities are limited compared to specialized AI platforms, and it lacks a dedicated knowledge graph. For barbershops seeking a simple, budget‑friendly solution to reduce support tickets and upsell products, Tidio offers a balanced mix of functionality and affordability.

ManyChat has become a popular chatbot platform, especially among businesses that rely heavily on Facebook Messenger. Its visual flow builder allows barbershops to create interactive conversation flows that can schedule appointments, send reminders, and push product promotions directly to customers’ mobile devices. The platform supports WooCommerce integration, letting the bot pull product information and inventory levels for real‑time recommendations. ManyChat’s free plan covers essential features for small shops, but the paid plans—starting at $10/month—add advanced automation, broadcast lists, and email integration. One of ManyChat’s standout strengths is its ability to create broadcast campaigns, which can be used to notify customers of new arrivals or special offers. However, ManyChat’s focus on Messenger means that its core strengths lie in social media channels rather than on‑site chat widgets; the WooCommerce integration is present but not as robust as dedicated e‑commerce chatbot solutions. For barbershops that have an active social media presence and want to engage customers via mobile messaging, ManyChat offers a simple, budget‑friendly approach.

Chatfuel is another well‑known platform that specializes in building chatbots for Facebook Messenger, but it also offers an on‑site chat widget for websites. Its zero‑code visual builder allows barbershops to create automated flows that can book appointments, provide product recommendations, and answer FAQs. Chatfuel’s WooCommerce integration pulls product listings and stock status, enabling the bot to offer real‑time product availability. Pricing begins with a free tier that supports up to 50 active users, while the Pro plan starts at $15/month and adds advanced AI responses, broadcast features, and analytics. A notable advantage of Chatfuel is its AI‑powered natural language processing, which allows customers to ask questions in natural language and receive accurate answers. However, the platform’s focus remains on social media, and the on‑site widget is less customizable than some competitors. For barbershops that want to engage customers on Facebook and offer a basic on‑site chatbot, Chatfuel provides a straightforward, low‑cost solution.

Intercom is a robust customer messaging platform that combines live chat, automated bots, and a knowledge base into a unified experience. For barbershops, Intercom can be used to greet visitors, answer common questions, and capture leads for follow‑up. The platform offers a WooCommerce integration that pulls product data and order status, allowing the bot to provide real‑time inventory updates and upsell grooming products. Intercom’s pricing starts at $39/month for the Basic plan, with higher tiers adding more advanced features such as advanced automation, product tours, and dedicated account managers. One of Intercom’s strengths is its powerful segmentation and routing capabilities, enabling barbershops to target specific customer segments with personalized messages. However, Intercom can be more expensive than other solutions, and its learning curve is steeper due to the breadth of features. For barbershops that need a comprehensive customer engagement platform and are willing to invest in a higher price point, Intercom offers a scalable, feature‑rich solution.

Drift positions itself as a conversational marketing platform, focusing on converting website visitors into qualified leads. For barbershops that rely on online booking and product sales, Drift can engage visitors in real‑time conversations, schedule appointments, and qualify leads before passing them to the sales team. Drift offers a WooCommerce integration that pulls product data and order information, allowing the bot to recommend grooming items and confirm order status. Pricing starts at $55/month for the Standard plan, with higher tiers adding features like advanced lead scoring, custom bots, and dedicated support. Drift’s strength lies in its ability to route conversations to the appropriate team member and track conversion metrics, making it ideal for shops that want to turn traffic into revenue. However, Drift’s focus on B2B marketing means its templates and flows may not align perfectly with the typical barbershop customer journey, and its pricing can be prohibitive for solo operators.

Gorgias is a customer service platform originally built for e‑commerce brands, and it offers a robust chatbot that can answer FAQs, provide order status updates, and handle booking inquiries. For barbershops that sell products via WooCommerce, Gorgias can pull real‑time inventory and order data into chat, allowing the bot to confirm appointment slots and suggest complementary grooming products. Gorgias’ pricing starts at $50/month for the Starter plan, with a Professional plan at $100/month that adds advanced automation and AI responses. One of the standout features is the platform’s ability to merge chat, email, and social media tickets into a single inbox, streamlining customer support. Additionally, Gorgias offers a built‑in knowledge base that can be used to train bots for specific product queries. While Gorgias is powerful for e‑commerce support, its focus on ticketing may make it less ideal for proactive lead capture compared to other chat‑centric platforms.