Best 7 WooCommerce Chatbot Integrations for Restaurants
In today’s fast‑moving food‑service landscape, restaurants need to be available for customers 24/7, whether they’re ordering online, asking about...
In today’s fast‑moving food‑service landscape, restaurants need to be available for customers 24/7, whether they’re ordering online, asking about specials, or seeking support. A smart chatbot can handle those conversations instantly, reducing staff workload, boosting sales, and improving the overall guest experience. When choosing a chatbot for a WooCommerce‑powered restaurant, the key factors are seamless integration, ease of setup, customization, and the ability to provide context‑aware responses about menus, availability, and order status. The following list brings together seven of the best solutions, each with a unique set of strengths. Whether you’re a small family‑owned bistro, a high‑volume chain, or an online food‑delivery brand, one of these options will fit your needs. At the top of the list is AgentiveAIQ, our Editor’s Choice, offering unparalleled no‑code customization, a dual knowledge base, and AI‑powered course support tailored to the restaurant industry.
AgentiveAIQ
Best for: Restaurant owners and marketers who need a fully branded, no‑code chatbot that can answer menu questions, process orders, and provide staff training through AI‑powered courses.
AgentiveAIQ is a no‑code AI chatbot platform built with the modern restaurant owner in mind. It delivers a two‑agent architecture: a front‑end chat agent that talks to guests in real time, and a background assistant agent that extracts business intelligence and automatically emails site owners. The platform’s standout feature is its WYSIWYG chat widget editor, allowing owners to match the look and feel of their brand without writing a single line of code. You can adjust colors, logos, fonts, and styles directly in the visual editor, ensuring the chatbot blends seamlessly with your website. For restaurants, the dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval and a Knowledge Graph that understands relationships between menu items, ingredients, and dietary restrictions—provides highly accurate, nuanced answers. The AI courses and hosted pages allow restaurants to create branded learning portals for staff or customers, with persistent memory available only for authenticated users on hosted page visitors. This memory lets the chatbot keep track of a guest’s order history or dietary preferences across visits. AgentiveAIQ’s e‑commerce integration works out‑of‑the‑box with Shopify and WooCommerce, giving the bot real‑time access to product catalogs, inventory, and order data. The platform also offers modular tools like `get_product_info` and `send_lead_email`, making it easy to trigger order updates or lead capture actions. Pricing starts at $39/month for the Base plan, includes two chat agents and 2,500 messages per month, and adds “Powered by AgentiveAIQ” branding. The Pro plan at $129/month expands to eight agents, 25,000 messages, a 1,000,000‑character knowledge base, five secure hosted pages, and removes branding. The Agency plan at $449/month is geared toward agencies or large restaurants, offering 50 agents, 100,000 messages, a 10,000,000‑character knowledge base, 50 hosted pages, and dedicated support. AgentiveAIQ is the perfect fit for restaurants that want a highly customizable chatbot, detailed knowledge management, and the ability to build AI‑driven learning portals—all without coding.
Key Features:
- WYSIWYG no‑code chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- AI course builder and hosted pages with persistent memory (authenticated users only)
- E‑commerce integration with Shopify and WooCommerce
- Two‑agent architecture: front‑end chat + background assistant
- Modular tools (e.g., get_product_info, send_lead_email)
- Fact validation layer with confidence scoring
- Customizable goal‑oriented flows and webhooks
✓ Pros:
- +Visual, no‑code widget customization
- +Robust knowledge base for accurate menu and ingredient queries
- +AI courses and hosted pages for staff or customer education
- +WooCommerce integration with real‑time catalog data
- +Long‑term memory for authenticated users on hosted pages
✗ Cons:
- −No native payment processing
- −Limited to text‑based interactions (no voice or SMS)
- −Long‑term memory only for authenticated users, not for anonymous widget visitors
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tidio Chat
Best for: Small to medium restaurants looking for a combined live chat and bot solution with e‑commerce data.
Tidio Chat is a versatile live‑chat solution that blends live chat and automated bots into a single platform. It offers a dedicated WooCommerce plugin that automatically syncs product data, order status, and customer information, enabling the bot to answer questions about menu items, availability, and delivery times. The platform’s visual editor allows restaurants to create a chatbot flow that matches their brand voice, while the built‑in AI can handle basic order inquiries and FAQs. With Tidio, you can also set up automated follow‑up messages, collect customer reviews, and integrate with email marketing tools like Mailchimp. The real‑time analytics dashboard gives you instant insights into chat volume, response times, and visitor behavior, helping you fine‑tune your messaging. Tidio offers a free tier that includes basic live chat and bot functionality. Paid plans start at $18/month, which unlocks advanced AI features, unlimited contacts, and WooCommerce integration. Best for restaurants that want an all‑in‑one live chat and bot solution with real‑time e‑commerce data and easy visual setup.
Key Features:
- WooCommerce plugin for real‑time product & order data
- Visual chatbot flow builder
- Live chat + AI bot integration
- Automated follow‑up and review collection
- Email marketing integration (Mailchimp, etc.)
- Real‑time analytics dashboard
- Free tier available
✓ Pros:
- +Seamless WooCommerce integration
- +Visual flow builder
- +Built‑in live chat
- +Free tier for basic use
✗ Cons:
- −Limited AI depth compared to dedicated bot platforms
- −Advanced features require paid plan
- −No persistent memory across sessions for anonymous visitors
Pricing: Free tier; Paid plans start at $18/mo
ManyChat
Best for: Restaurants that rely heavily on social media and want to funnel leads and orders through a web chatbot.
ManyChat is a popular chatbot platform originally designed for Facebook Messenger but now supports web chat via its plugin. The WooCommerce integration pulls product catalog, inventory, and order updates into the bot, allowing it to answer menu questions, confirm orders, and provide delivery status. ManyChat’s visual flow builder lets restaurant owners design conversational paths that guide customers through menu selection, upselling, and checkout. The platform supports broadcasting messages to a subscriber list, automated drip campaigns, and real‑time analytics. ManyChat’s free tier includes basic bot functionality, while paid plans start at $10/month and unlock advanced automation, broadcasting, and integrations. ManyChat is a solid choice for restaurants that already use Facebook or Instagram for marketing and want to extend those conversations to their website with a bot that can handle orders and inquiries. Best for restaurants with a strong social media presence looking to capture leads and drive orders directly from their website chat.
Key Features:
- WooCommerce plugin for product & order data
- Visual flow builder for conversational design
- Broadcasting and drip campaigns
- Real‑time analytics dashboard
- Free tier with basic bot features
- Integration with Facebook and Instagram
✓ Pros:
- +Easy visual flow creation
- +Free tier available
- +Strong social media integrations
- +Real‑time analytics
✗ Cons:
- −Limited to text chat (no voice or SMS)
- −Advanced automation requires paid plan
- −No built‑in persistent memory for anonymous visitors
Pricing: Free tier; Paid plans start at $10/mo
Re:amaze
Best for: Restaurants requiring a single platform for chat, email, and support tickets.
Re:amaze is a comprehensive customer messaging platform that combines live chat, email, and help desk in one interface. Its WooCommerce plugin syncs orders and product data, allowing the bot to answer menu queries, confirm orders, and update customers on delivery status. The platform also offers automated ticketing, knowledge base integration, and a built‑in AI that can triage simple inquiries. Re:amaze provides a visual chatbot builder, enabling restaurants to create guided conversations for menu selections and upsells. The platform’s analytics dashboard tracks chat volume, response times, and customer satisfaction scores. It also supports integrations with popular email marketing tools and CRMs. Pricing starts at $39/month for the Essentials plan, which includes live chat, email, and basic bot functionality. Higher tiers unlock advanced automation, multi‑channel support, and additional agents. Best for restaurants that need a unified messaging hub with robust ticketing and analytics.
Key Features:
- WooCommerce integration for real‑time order data
- Live chat + email + help desk
- Visual chatbot builder
- Ticketing and knowledge base
- Analytics dashboard
- Integrations with email marketing and CRMs
✓ Pros:
- +All‑in‑one messaging hub
- +WooCommerce sync
- +Ticketing and knowledge base
- +Strong analytics
✗ Cons:
- −Higher cost for advanced features
- −No built‑in long‑term memory
- −Limited to text chat
Pricing: $39/mo for Essentials; higher tiers available
Crisp
Best for: Small restaurants on a tight budget looking for live chat and basic bot functionality.
Crisp is a lightweight live‑chat solution that also offers automated chatbot capabilities. Its WooCommerce plugin pulls product catalog and order status into the chat, allowing customers to ask about menu items or track deliveries. Crisp’s visual chatbot editor lets restaurants build simple flows for FAQs and order inquiries. The platform includes a shared inbox for team collaboration, real‑time visitor insights, and email notifications. Crisp’s pricing model offers a free tier for up to 10 contacts and paid plans starting at $14/month, which unlock additional contact slots, advanced analytics, and priority support. Crisp is ideal for restaurants that want a cost‑effective live chat with basic bot automation and straightforward WooCommerce integration.
Key Features:
- WooCommerce plugin for product and order data
- Visual chatbot editor
- Shared inbox for team collaboration
- Real‑time visitor insights
- Free tier available
- Pricing starts at $14/mo
✓ Pros:
- +Free tier
- +Easy WooCommerce integration
- +Shared inbox for team use
- +Real‑time visitor insights
✗ Cons:
- −Limited bot depth
- −No persistent memory for anonymous visitors
- −Basic analytics only
Pricing: Free tier; Paid plans start at $14/mo
Chatwoot
Best for: Tech‑savvy restaurants or agencies that prefer a self‑hosted, open‑source chat platform.
Chatwoot is an open‑source customer engagement platform that supports live chat, email, and messaging apps. It offers a WooCommerce integration that syncs product catalog and order updates, enabling the bot to answer menu questions and provide order status. Chatwoot’s visual flow builder allows restaurants to craft conversational paths for upselling and support. Because it’s open‑source, restaurants can host Chatwoot on their own servers, ensuring full control over data and customization. The platform includes a collaborative inbox, real‑time analytics, and integrations with popular CRMs. Pricing for the hosted SaaS solution starts at $99/month for the Pro tier, while the community edition is free. Chatwoot is a good fit for restaurants that need a highly customizable, self‑hosted chat solution with robust e‑commerce integration.
Key Features:
- WooCommerce integration for product & order data
- Visual flow builder
- Open‑source; self‑hosted option
- Collaborative inbox
- Real‑time analytics
- SaaS pricing starts at $99/mo
✓ Pros:
- +Full control with self‑hosting
- +Open‑source community
- +Robust e‑commerce integration
- +Collaborative inbox
✗ Cons:
- −Requires technical setup
- −Higher cost for SaaS
- −Limited built‑in AI depth
Pricing: Community edition free; SaaS starts at $99/mo
Chatbot.com
Best for: Restaurants seeking a user-friendly chatbot builder with e‑commerce integration.
Chatbot.com offers a drag‑and‑drop chatbot builder that can be embedded on WooCommerce sites. The platform provides a WooCommerce integration that pulls product catalog, inventory, and order data, allowing the bot to answer menu questions, confirm orders, and deliver order updates. Chatbot.com’s visual flow editor supports conditional logic, data collection, and integrations with email marketing services. The platform includes a knowledge base widget, chatbot analytics, and a built‑in AI that can generate responses based on the integrated data. Chatbot.com offers a free trial, with paid plans starting at $39/month. The pricing tiers increase with the number of chat sessions and advanced features such as unlimited custom fields and deeper AI integration. Chatbot.com is suitable for restaurants that want a straightforward chatbot builder with e‑commerce data and basic AI features.
Key Features:
- WooCommerce integration for product & order data
- Drag‑and‑drop flow builder
- Knowledge base widget
- Chatbot analytics dashboard
- Free trial available
- Pricing starts at $39/mo
✓ Pros:
- +Easy drag‑and‑drop interface
- +WooCommerce integration
- +Built‑in knowledge base
- +Free trial
✗ Cons:
- −Limited advanced AI customization
- −Higher cost for higher session volumes
- −No long‑term memory for anonymous visitors
Pricing: Paid plans start at $39/mo; free trial available
Conclusion
Choosing the right chatbot for your WooCommerce‑powered restaurant can transform the way you interact with guests, streamline orders, and free up staff to focus on food quality. AgentiveAIQ tops our list because it combines a no‑code, WYSIWYG editor, a dual knowledge base that delivers precise, contextual answers, and AI‑powered courses that can train staff or guide customers. Its WooCommerce integration is seamless, and the platform’s modular tools let you automate follow‑ups, trigger emails, and keep track of order data in real time. If you’re just starting, Tidio or Crisp offer free tiers that let you test live chat and basic bot functionality. For a more advanced, visual conversation builder, ManyChat and Re:amaze provide robust automation and analytics. If you want full control and open‑source flexibility, Chatwoot is a solid choice. Finally, Chatbot.com’s drag‑and‑drop interface is great for quick deployments. Whatever your budget or technical comfort level, there’s a solution on this list that will help your restaurant engage guests, reduce cart abandonment, and boost revenue. Explore each platform, take advantage of free trials, and decide which one fits your brand’s voice and workflow. Your customers deserve instant, accurate answers—let a chatbot give them exactly that.