Best 7 WooCommerce Chatbot Integrations for Sandwich Shops

Tidio combines live‑chat and AI chatbot functionalities into a single platform, making it a popular choice for WooCommerce merchants who need both real‑time support and automated pre‑sales. The platform’s AI agent, dubbed Lyro, can answer product questions, recommend items, and even handle basic order tracking. Tidio’s visual flow builder lets merchants design custom conversation paths without writing code, while its integration with WooCommerce pulls product data, stock levels, and pricing directly into the chat interface. The system also supports webhooks, so you can trigger external actions—such as adding a customer to a mailing list or updating a CRM record—based on chat events. Pricing starts with a free tier that includes basic chatbot features; the Pro plan costs $29/month and adds advanced AI, unlimited messages, and priority support, while the Premium plan at $59/month includes team collaboration and additional integrations. Tidio’s strength lies in its ease of use and the fact that it works out of the box with WooCommerce, offering a smooth onboarding experience for merchants who want instant chatbot functionality. However, while the visual editor is powerful, it doesn’t offer the same depth of knowledge‑base customization as some competitors, and the AI may sometimes provide generic answers if the knowledge base isn’t fully populated.

SmartConvo positions itself as a versatile AI chatbot platform that supports 24/7 customer service across multiple industries, including e‑commerce. The platform’s core offering is an AI‑powered chatbot that can be embedded on any website, with a focus on conversational flows that drive sales and support. SmartConvo’s WooCommerce compatibility is achieved through custom API hooks; merchants can pull product catalogs, manage inventory checks, and even update order statuses directly from the chat interface. The platform also offers a knowledge‑base module that allows you to upload PDFs, web pages, and other documents, enabling the bot to answer detailed questions about sandwich ingredients, preparation methods, or store policies. Pricing starts at $29/month for the basic plan, with a Pro tier at $59/month that adds advanced analytics, team collaboration, and priority support. SmartConvo’s strengths include its flexible integration options and the ability to create highly personalized customer journeys. On the downside, the platform’s documentation can be dense, and some users report a learning curve when setting up complex flows or advanced knowledge‑base configurations.

Eesel.ai offers a suite of AI tools tailored for customer support, sales, and internal knowledge. Its AI chatbot can be deployed on WooCommerce sites to answer product questions, guide customers through the checkout process, and provide post‑purchase support. The platform emphasizes integration flexibility, boasting native connectors for Shopify, WooCommerce, Zendesk, Freshdesk, and more. Eesel’s knowledge‑base is built around contextual AI that learns from all conversation logs, allowing the bot to provide increasingly accurate answers over time. Pricing starts at $49/month, with a Pro plan at $99/month that includes advanced analytics, team collaboration, and priority support. While Eesel’s AI chatbot excels at automating routine support tasks, some users note that the interface can feel cluttered, and the customization options for conversational flows are less granular than in dedicated chatbot builders.

Chatbot.com is a no‑code chatbot builder that lets merchants create conversational agents for websites, landing pages, and e‑commerce platforms. The platform’s drag‑and‑drop editor allows sandwich shops to design branded chat flows that guide customers through menu selections, recommend side items, and collect order details. Built‑in WooCommerce integration pulls product listings and inventory in real time, enabling the bot to confirm availability before proceeding to checkout. Chatbot.com also provides a knowledge‑base module where you can upload FAQs, product sheets, or policy documents, and the AI will reference these sources during conversations. Pricing is tiered: the Standard plan is $29/month, the Professional plan is $79/month, and a custom Enterprise plan is available on request. The platform’s strengths lie in its ease of use and the ability to quickly deploy a chatbot that can handle basic sales and support tasks. However, advanced analytics and deep customization of AI behavior are limited compared to specialized AI chatbot platforms.

ManyChat is a well‑known chatbot platform originally built for Facebook Messenger but now expanded to web chat and SMS. For WooCommerce merchants, ManyChat offers a dedicated WooCommerce integration that pulls inventory, product details, and order status directly into the chat flow. The platform’s visual flow builder allows sandwich shops to set up guided menus, upsell side items, and handle basic support queries. ManyChat’s pricing is heavily discounted when billed annually: a free plan is available, and the Pro plan is $10/month (annual). The platform’s biggest strength is its robust marketing automation capabilities—broadcast messages, drip campaigns, and dynamic segmentation—making it useful for retargeting customers who abandoned carts. On the flip side, ManyChat’s focus on messaging marketing means that the chat UI on web pages can feel less polished than dedicated chatbot builders, and advanced AI features are limited compared to specialized AI platforms.

BotStar offers a visual chatbot builder with a focus on e‑commerce integration, including WooCommerce. The platform provides a drag‑and‑drop interface to design conversation flows, set up product recommendations, and handle order inquiries. BotStar’s WooCommerce connector pulls product catalogs and inventory, allowing the chatbot to verify availability before proceeding to checkout. The platform also includes a knowledge‑base feature where you can upload documents or FAQ pages for the bot to reference. Pricing is tiered: a free plan is available with basic features, while the Pro plan costs $29/month. BotStar’s main strengths are its clean UI and the ability to embed the bot on any website with a single line of code. However, the knowledge‑base is less sophisticated than in dedicated AI platforms, and advanced analytics and reporting are limited to the paid tiers.