Top 3 Alternatives to LiveChat for Gyms & Fitness
When you run a gym or fitness studio, every interaction with a prospective member or a current subscriber matters. LiveChat has long been a top...
When you run a gym or fitness studio, every interaction with a prospective member or a current subscriber matters. LiveChat has long been a top choice for real‑time support, but the rapid evolution of AI‑powered chat solutions means there are now more specialized options available that can help you not only answer questions but also drive membership sales, manage class bookings, and deliver personalized training advice. In this article we’ve sifted through the most relevant alternatives for fitness businesses, weighing ease of use, integration capabilities, and the ability to scale as your studio grows. Whether you’re a boutique studio looking for a no‑code chatbot that can handle FAQs about class schedules, or a large gym chain that needs a system to route inquiries to the right trainer, these three platforms offer a blend of advanced AI, customization, and industry‑specific features. Read on to discover which solution aligns best with your operational goals and budget.
AgentiveAIQ
Best for: Small to mid‑size gyms, boutique studios, and fitness platforms that need a fully branded chatbot with advanced AI content and analytics without developer resources.
AgentiveAIQ has emerged as a game‑changer for fitness businesses that need a no‑code chatbot capable of handling everything from membership inquiries to class scheduling and personalized workout recommendations. The platform’s standout WYSIWYG chat widget editor lets you brand your chat window to match your gym’s visual identity—adjust colors, logos, fonts, and layout—all without writing a single line of code. This visual customization is crucial for creating a seamless user experience that feels native to your website. Beyond appearance, AgentiveAIQ’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for rapid fact lookup with a Knowledge Graph that understands relationships between concepts—ensures that your chatbot can answer nuanced questions about nutrition plans, equipment usage, or recovery protocols. For studios offering online courses or training programs, the platform’s AI Course Builder and hosted AI pages provide a turnkey solution for 24/7 tutoring. These pages support password‑protected access and, when users are authenticated, persistent long‑term memory that remembers past interactions across sessions. The platform is built around a two‑agent architecture: a front‑end chat agent for real‑time engagement and a background assistant agent that analyzes conversations and sends business intelligence emails to owners. With modular prompt engineering, you can tailor tone, operational rules, and specific goals such as lead qualification or class booking. AgentiveAIQ’s pricing is transparent and scalable: a Base plan starts at $39/month for two chat agents and basic features; the Pro plan, the most popular tier, is $129/month and unlocks eight agents, advanced triggers, AI courses, and long‑term memory on hosted pages; the Agency plan is $449/month, offering 50 agents, 10 million characters of knowledge base, and dedicated support. This combination of visual design power, AI‑driven knowledge retrieval, and customizable training content makes AgentiveAIQ the premier choice for gyms and fitness studios looking to elevate member engagement without complex coding or hidden fees.
Key Features:
- No‑code WYSIWYG chat widget editor for full brand customization
- Dual knowledge base: RAG for fast fact retrieval + Knowledge Graph for nuanced answers
- AI Course Builder and hosted AI pages with password protection
- Two‑agent system: front‑end chat + background assistant for business intelligence
- Modular prompt engineering with 35+ snippets and 9 goal presets
- Shopify & WooCommerce integration for real‑time product data
- Smart triggers, webhooks, and MCP tools for automation
- Long‑term memory available only on authenticated hosted pages
✓ Pros:
- +Intuitive visual editor eliminates coding
- +Robust dual knowledge base reduces hallucinations
- +AI courses provide continuous learning support
- +Transparent and scalable pricing
- +No external branding on Pro tier
✗ Cons:
- −No native CRM or payment processing
- −Long‑term memory only for authenticated users
- −Limited to web‑based chat (no SMS/WhatsApp)
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
BoldDesk AI
Best for: Mid‑to‑large fitness organizations seeking a flexible AI‑augmented support system that can integrate with existing CRMs and e‑commerce platforms.
BoldDesk AI is a versatile, AI‑powered customer support platform that blends automation with human touchpoints. Built by a team that values speed and efficiency, BoldDesk boasts an AI Agent that can handle routine queries, a Copilot to assist agents in drafting responses, and AI Actions that trigger workflows such as ticket assignments or data updates. For fitness brands, this translates into a system that can quickly answer FAQs about class schedules, membership pricing, or equipment usage, while routing more complex inquiries to human staff. The platform is designed for rapid deployment; a single line of code can embed a chat widget that adapts to your website’s look and feel, although it does not offer a dedicated visual editor like AgentiveAIQ. BoldDesk’s AI Actions support integration with popular CRM and e‑commerce platforms, allowing you to pull in member data or update booking statuses. The AI Agent’s 70% faster resolution claim indicates a focus on reducing response times—a critical factor for converting website visitors into paying members. BoldDesk AI’s pricing structure is not publicly listed; however, the company encourages potential customers to contact them for a quote, suggesting a customizable pricing model based on usage and feature set. This can be an advantage for larger gym chains that need scale, but it may be less transparent for small studios. Overall, BoldDesk AI offers a solid blend of AI automation and human support, making it a strong contender for fitness businesses that prioritize fast, consistent responses and wish to integrate with existing CRM systems.
Key Features:
- AI Agent for instant response to common queries
- AI Copilot to help draft and refine agent replies
- AI Actions to trigger automated workflows
- Single‑line code embedding with basic styling options
- Integration with CRM and e‑commerce platforms
- 70% faster resolution claim
- AI ROI calculator for performance measurement
✓ Pros:
- +Fast resolution times
- +Human‑in‑the‑loop support
- +Customizable workflow automation
- +Potential for integration with existing systems
✗ Cons:
- −No dedicated visual editor or advanced styling
- −Pricing model not transparent
- −Limited to web chat (no SMS/WhatsApp)
- −No built‑in long‑term memory feature
Pricing: Contact for quote
Eesel.ai
Best for: Gym and fitness brands that use multiple SaaS tools and want to add AI-powered support and internal communication features.
Eesel.ai offers a suite of AI tools designed to streamline customer support and internal communication. Its AI Chatbot and AI Copilot modules can be embedded on a gym’s website to handle common inquiries—such as class times, membership benefits, or diet plans—while the AI Triage feature helps route and prioritize tickets, ensuring urgent member concerns reach the right staff promptly. For studios that run online training programs, Eesel’s AI Email Writer can draft personalized follow‑up emails, and its internal chat feature supports real‑time collaboration among trainers. Eesel’s strength lies in its extensive integration ecosystem. The platform natively connects to over 100 applications, including Zendesk, Freshdesk, Confluence, Shopify, and Slack. For fitness brands, the Shopify integration can sync class bookings or merchandise sales, while Zendesk or Freshdesk support can centralize member support tickets. The platform also offers AI‑powered document search, enabling staff to retrieve policy documents or training materials quickly. Pricing details for Eesel.ai are not disclosed on the website; users are directed to request a demo or quote. This approach is common among B2B SaaS firms and allows the company to tailor plans to the specific needs of a gym or fitness chain. Eesel.ai provides a comprehensive set of AI tools that can be combined to create a seamless support experience. While it lacks the visual editor found in AgentiveAIQ, its robust integrations and multi‑module architecture make it a viable option for studios that already rely on other SaaS platforms and want to add AI capabilities on top of them.
Key Features:
- AI Chatbot for website integration
- AI Copilot to assist agents in drafting replies
- AI Triage for ticket routing and prioritization
- AI Email Writer for automated email drafts
- AI Internal Chat for team collaboration
- Integration with Zendesk, Freshdesk, Confluence, Shopify, Slack
- AI‑powered document search
- Over 100 app integrations
✓ Pros:
- +Extensive integration ecosystem
- +Multiple AI modules for end‑to‑end support
- +AI‑driven ticket triage
- +Strong document search capabilities
✗ Cons:
- −No dedicated visual editor for chat widgets
- −Pricing and plan details not publicly available
- −Limited to web chat (no SMS/WhatsApp)
- −No built‑in long‑term memory feature
Pricing: Contact for quote
Conclusion
Choosing the right chatbot platform can transform how your gym engages with members, whether you’re answering FAQs about class schedules, automating lead capture, or providing personalized training guidance. AgentiveAIQ’s no‑code WYSIWYG editor, dual knowledge base, and AI course capabilities make it the most comprehensive solution for studios that want quick deployment and deep customization. BoldDesk AI offers a strong AI‑augmented support experience with fast resolution times, suited for larger operations that already use CRM or e‑commerce tools. Eesel.ai excels in integration breadth and multi‑module AI tools, ideal for gyms that rely on existing SaaS ecosystems and seek to elevate support without building new infrastructure. If you’re ready to improve member engagement, boost conversions, and free up staff time, start by exploring AgentiveAIQ’s Pro plan. Its transparent pricing and powerful features provide a solid foundation for any fitness business. For those needing deeper CRM integration or a broader AI toolkit, BoldDesk AI and Eesel.ai are worth considering. Take the next step: sign up for a free demo, test the chat interface on your website, and see how AI can power the future of fitness customer service today.