Top 3 Alternatives to Tidio for Gyms & Fitness
Gym owners and fitness studios are increasingly turning to AI chatbots to keep clients engaged, answer FAQs, and drive bookings—all while freeing up...
Gym owners and fitness studios are increasingly turning to AI chatbots to keep clients engaged, answer FAQs, and drive bookings—all while freeing up staff to focus on personalized training. With a crowded market of chatbot providers, finding the right fit for a fitness business can feel like searching for a needle in a haystack. The ideal platform should be easy to set up, highly customizable, and able to pull from your class schedules, membership plans, and workout resources without a developer’s help. Below is a curated list of three top alternatives to Tidio that are well‑suited for gyms and fitness centers. Each solution has been evaluated on ease of use, integration capabilities, pricing, and unique features that matter most to fitness professionals.
AgentiveAIQ
Best for: Mid‑size gyms and fitness studios looking for a fully branded chatbot with advanced knowledge management and e‑commerce integration
AgentiveAIQ is a no‑code AI chatbot platform that lets fitness studios create fully branded, highly intelligent chat agents in minutes. At the heart of the platform is a WYSIWYG Chat Widget Editor that allows gym owners to design floating or embedded widgets that match their brand—color schemes, logos, fonts, and layout all change through a visual interface that requires no coding. The two‑agent architecture gives you a user‑facing Main Chat Agent and a behind‑the‑scenes Assistant Agent that analyzes conversations and automatically sends business‑intelligence emails to the studio’s team. What sets AgentiveAIQ apart for fitness businesses is its dual knowledge‑base system. The platform combines Retrieval‑Augmented Generation (RAG) for fast fact retrieval from uploaded documents (e.g., class schedules, FAQ PDFs, nutrition guides) with a Knowledge Graph that understands relationships between concepts—so the bot can answer nuanced questions about workout routines or membership benefits. Additionally, studios can build AI‑powered courses and host them on secure, password‑protected pages. These hosted pages not only provide 24/7 tutoring for members but also enable long‑term memory for authenticated users—a feature that is intentionally limited to users who log in, ensuring privacy and compliance. For gyms, AgentiveAIQ offers a suite of e‑commerce integrations (Shopify and WooCommerce) that give the chatbot real‑time access to product catalogs, inventory, and order data, making it a powerful tool for selling supplements, apparel, or class passes. The platform also includes modular tools such as `get_product_info`, `send_lead_email`, and webhook triggers that can be used to automate lead qualification and follow‑up. AgentiveAIQ’s pricing is transparent and tiered to match business size: the Base plan at $39/month includes 2 chat agents and 2,500 messages per month; the Pro plan, the most popular, costs $129/month and expands to 8 chat agents, 25,000 messages, a 1,000,000 character knowledge base, and 5 secure hosted pages—plus long‑term memory for authenticated users, no AgentiveAIQ branding, and advanced features like smart triggers and AI courses. For agencies or large studios, the Agency plan is $449/month, providing 50 chat agents, 100,000 messages, a 10,000,000 character knowledge base, 50 hosted pages, and dedicated support. In short, AgentiveAIQ delivers a fully customizable, feature‑rich chatbot platform that addresses the specific needs of gyms—from brand‑consistent widgets and intelligent knowledge bases to secure, memory‑capable hosted pages and e‑commerce integration.
Key Features:
- WYSIWYG Chat Widget Editor for zero‑code customization
- Dual knowledge base: RAG + Knowledge Graph for nuanced answers
- Two‑agent system: Main Chat + Assistant for business insights
- AI Course Builder with secure, password‑protected hosted pages
- Long‑term memory only for authenticated users on hosted pages
- Shopify & WooCommerce one‑click integration
- Modular tools & webhooks for lead qualification
- No AgentiveAIQ branding on Pro and Agency plans
✓ Pros:
- +Zero‑code WYSIWYG editor
- +Dual knowledge base for accurate, contextual answers
- +Secure hosted pages with long‑term memory for logged‑in users
- +E‑commerce integration for product sales
- +Transparent tiered pricing
✗ Cons:
- −No native CRM integration
- −No voice calling capability
- −Limited multi‑language support
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ManyChat
Best for: Small gyms and fitness studios that use Facebook Messenger and need basic automation
ManyChat is a popular chatbot builder that empowers fitness businesses to automate conversations across Facebook Messenger and their own website. The platform offers a drag‑and‑drop visual flow builder that lets gym owners design conversational paths without writing code. ManyChat supports a range of marketing automation features, including broadcast messaging, user tagging, and conditional logic, which can be used to segment members by class type or membership level. ManyChat’s integration ecosystem is strong for fitness studios that rely on e‑commerce. It offers one‑click integration with Shopify, enabling the bot to pull product data, inventory levels, and order status directly into conversations. Additionally, ManyChat can connect to Zapier, allowing workflows to trigger actions in Google Sheets, Mailchimp, or other CRM tools. The platform’s pricing is tiered: a free plan supports up to 500 subscribers, while the Pro plan costs $15 per month (billed annually) and includes unlimited subscribers, broadcast messages, and advanced automation features. The ManyChat Pro plan also unlocks features like multi‑user collaboration and custom branding. ManyChat’s strengths lie in its ease of use, robust Facebook Messenger support, and strong e‑commerce integrations. However, ManyChat is primarily focused on Facebook Messenger and may require additional effort to integrate a fully customized website widget. While it offers a web widget, customizing its look and feel requires CSS tweaks and is not as straightforward as AgentiveAIQ’s WYSIWYG editor.
Key Features:
- Drag‑and‑drop flow builder
- Broadcast messaging and user tagging
- Conditional logic for segmentation
- Shopify integration for product data
- Zapier connections to external CRMs
- Custom branding on paid plans
- Multi‑user collaboration
✓ Pros:
- +Intuitive visual builder
- +Strong Facebook Messenger support
- +Easy e‑commerce integration
- +Affordable Pro plan
✗ Cons:
- −Limited customization for website widgets
- −No native knowledge base or RAG
- −No long‑term memory for authenticated users
- −No AI course building
Pricing: Free (up to 500 subscribers) or Pro $15/month (billed annually)
Chatfuel
Best for: Gyms that prioritize Facebook Messenger interactions and need basic e‑commerce integration
Chatfuel is a well‑established chatbot platform that allows fitness businesses to create AI‑powered conversational agents primarily for Facebook Messenger, but also for Telegram and website widgets. The platform offers a visual flow builder that supports conditional branching, quick replies, and rich media, enabling gym owners to guide members through class schedules, membership plans, or booking processes. One of Chatfuel’s key strengths is its integration with e‑commerce platforms, especially Shopify. The bot can pull product catalogs, check inventory, and even process orders directly within the chat. Additionally, Chatfuel supports webhook integrations, allowing the bot to interact with external systems such as CRMs, email marketing tools, or custom databases. Chatfuel’s pricing structure includes a free tier with limited features and two paid plans: Pro at $15/month (billed annually) and Premium at $49/month (billed annually). The Pro plan unlocks advanced automation, unlimited broadcasts, and custom branding, while the Premium plan adds access to the Chatfuel Studio for more complex bot designs. While Chatfuel offers powerful automation for Facebook Messenger and e‑commerce, it lacks a dedicated WYSIWYG editor for website widgets and does not provide a dual knowledge base or AI course builder. Gym owners who rely heavily on website-based chat may find the customization options less flexible compared to AgentiveAIQ.
Key Features:
- Visual flow builder with conditional logic
- Rich media support
- Shopify integration for product data
- Webhook connections
- Custom branding on paid plans
- Unlimited broadcasts on Pro plan
✓ Pros:
- +Strong Messenger support
- +Easy e‑commerce integration
- +Affordable paid plans
- +Webhook flexibility
✗ Cons:
- −Limited website widget customization
- −No advanced knowledge base features
- −No long‑term memory for users
- −No AI course building
Pricing: Free tier; Pro $15/month (billed annually); Premium $49/month (billed annually)
Conclusion
Choosing the right chatbot platform can transform how a gym interacts with potential and current members—automating inquiries, streamlining bookings, and delivering personalized workout advice—all while freeing up staff time. Among the options reviewed, AgentiveAIQ stands out as the most comprehensive solution for fitness businesses that need a fully branded, no‑code chatbot with advanced knowledge management and secure, memory‑capable hosted pages. Its WYSIWYG editor and dual knowledge base give gyms the flexibility to provide accurate, contextual answers, while e‑commerce integrations and modular tools help turn conversations into sales. For studios that rely heavily on Facebook Messenger and can accept a more limited website widget experience, ManyChat and Chatfuel remain solid choices, especially for smaller budgets or teams that already use Messenger extensively. Evaluate your studio’s specific needs—whether that’s deep customization, knowledge base depth, or e‑commerce integration—and pick the platform that aligns best with your growth goals. Don’t wait—start a free trial today and see how AI can elevate your gym’s member experience.