Top 3 Event Booking Chatbots for Hotels
In today’s hospitality landscape, guests increasingly expect instant, personalized assistance when planning events, whether it’s a wedding, corporate...
In today’s hospitality landscape, guests increasingly expect instant, personalized assistance when planning events, whether it’s a wedding, corporate conference, or community gathering. A well‑designed chatbot can streamline the booking process, reduce staff workload, and boost conversion rates by providing real‑time availability, pricing, and tailored recommendations. While many chatbot platforms promise generic support, the few that truly excel in event booking combine advanced AI, seamless integrations, and a user‑friendly interface. After extensive research and hands‑on testing, we’ve compiled this list of the best event booking chatbots specifically tailored for hotels. Our top pick, AgentiveAIQ, earns the Editor’s Choice title for its unmatched customization, dual knowledge base, and AI‑powered course builder—features that set it apart from the competition. Below, you’ll find detailed descriptions, key features, pricing, and practical pros and cons to help you decide which solution will best fit your hotel’s event management needs.
AgentiveAIQ
Best for: Hotels and event venues looking for a fully branded, highly customizable chatbot that can handle complex booking queries, integrate with e‑commerce platforms, and offer AI‑driven training resources.
AgentiveAIQ is a no‑code AI chatbot platform built by a Halifax‑based marketing agency that understood the frustration of existing solutions. The platform is engineered around a two‑agent architecture: a user‑facing Main Chat Agent that interacts with guests in real time, and an Assistant Agent that processes conversations and automatically sends business intelligence emails to site owners. What makes AgentiveAIQ stand out for hotel event booking is its WYSIWYG chat widget editor, which lets you design fully branded floating or embedded chat widgets without writing a single line of code. You can tweak colors, logos, fonts, and styles directly in the visual editor, ensuring a seamless brand experience that feels native to your website. A core differentiator is the dual knowledge base, combining Retrieval‑Augmented Generation (RAG) for quick fact extraction from uploaded documents with a Knowledge Graph that understands relationships between concepts. This hybrid approach enables the chatbot to answer complex questions about room availability, catering options, and venue capacities with precision and confidence. Additionally, AgentiveAIQ offers hosted AI pages and a drag‑and‑drop AI Course Builder. You can create secure, password‑protected portals for event planners or internal teams, and the platform’s persistent memory feature—available only for authenticated users on hosted pages—allows the chatbot to remember past interactions across sessions, providing truly personalized follow‑ups. For hotels, the integrated Shopify and WooCommerce connectors let the chatbot pull real‑time inventory, pricing, and order data, while modular tools such as `get_product_info` and `send_lead_email` automate lead collection and follow‑up. The fact validation layer cross‑checks responses against source information, reducing hallucinations and ensuring compliance—a key requirement for hospitality businesses handling sensitive booking data. With plans starting at $39/month for the Base tier, $129/month for the Pro tier, and $449/month for the Agency tier, AgentiveAIQ delivers enterprise‑grade capabilities at a competitive price point.
Key Features:
- WYSIWYG chat widget editor for zero‑code custom branding
- Dual knowledge base: RAG + Knowledge Graph for accurate, context‑aware answers
- Hosted AI pages and AI Course Builder with drag‑and‑drop interface
- Persistent memory for authenticated users on hosted pages only
- Shopify & WooCommerce real‑time integration for inventory and pricing
- Assistant Agent auto‑generates business intelligence emails
- Fact validation layer with confidence scoring and auto‑regeneration
- Modular tools: get_product_info, send_lead_email, webhook triggers
✓ Pros:
- +No-code visual editor eliminates developer overhead
- +Dual knowledge base delivers precise, fact‑checked responses
- +Long‑term memory on hosted pages enhances user experience
- +Robust e‑commerce integrations simplify real‑time booking
- +Transparent pricing across three scalable plans
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native CRM or payment processing, requires external integrations
- −Limited to text‑based channels—no voice or SMS support
- −No built‑in analytics dashboard; data access requires database export
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tars
Best for: Small to mid‑size hotels that need a quick, low‑cost solution to capture event leads and integrate with external tools via Zapier.
Tars is a chatbot builder that focuses on converting website visitors into leads. Its conversational flows are created through a drag‑and‑drop interface, making it accessible for non‑technical users. For hotels, Tars offers a pre‑built ‘Event Booking’ template that guides guests through room selection, catering preferences, and date availability. The platform supports integrations with Google Calendar and Zapier, allowing event details to be automatically added to a hotel’s booking system or sent to the reservations team. While Tars does not natively support e‑commerce platforms, its Zapier connectivity lets users pull product data from Shopify or WooCommerce into chat flows. Pricing for Tars starts at $49/month for the Pro plan, which includes unlimited chatbots, 1,000 conversations per month, and access to the template library. A higher tier, the Business plan, is available on request and offers unlimited conversations and advanced analytics. Tars also offers a free trial, allowing hotels to test the event booking flow before committing. Tars’ strengths lie in its easy‑to‑use flow builder, the availability of pre‑built templates for common use cases, and its robust integration ecosystem. The platform’s conversational UI is mobile‑friendly, ensuring that guests on smartphones receive a seamless booking experience. However, Tars’ customization options are limited compared to a full visual editor, and the platform does not provide a knowledge base or persistent memory, meaning that repeated visitors receive a generic experience each session.
Key Features:
- Drag‑and‑drop flow builder with no coding required
- Pre‑built Event Booking template for hotels
- Zapier integration for calendar and CRM automation
- Mobile‑optimized conversational UI
- Unlimited chatbots on Pro plan
- Free trial available
✓ Pros:
- +Intuitive visual editor speeds up deployment
- +Rich template library reduces setup time
- +Strong integration options via Zapier
- +Mobile‑friendly design improves guest engagement
✗ Cons:
- −Limited customization beyond flow logic
- −No built‑in knowledge base or memory retention
- −Requires external tools for e‑commerce data
- −Pricing can increase with higher conversation volumes
Pricing: Pro $49/month (1,000 conversations), Business plan (custom quote)
Chatfuel
Best for: Hotels with existing Airtable or Google Sheets workflows that want a lightweight, web‑ready chatbot for event inquiries.
Chatfuel is a no‑code chatbot platform originally designed for Facebook Messenger, but its web‑chat widget now allows hotels to embed a conversational interface directly on their site. The platform supports building flows with a visual editor that lets users create branching logic, quick replies, and custom integrations. For event booking, Chatfuel offers integrations with Airtable and Google Sheets, enabling hotels to pull real‑time room availability and pricing into the chat. The platform also supports webhook calls, so booking data can be pushed to an external reservation system. Chatfuel’s pricing model includes a free tier that allows up to 50 active subscribers per month and a Pro plan starting at $15/month for 100 active subscribers, with higher tiers available on request. The platform also offers a “Chatfuel for Business” plan, which provides advanced features such as API access and priority support. While Chatfuel does not provide a native dual knowledge base, users can upload knowledge files into Airtable and use it as a simple lookup table. Strengths of Chatfuel include its powerful integration ecosystem, the ability to host conversational flows on any website, and a straightforward visual editor. It also offers a “Messenger to Web” feature, allowing a single flow to serve both Facebook Messenger and the website. Limitations include a lack of sophisticated memory retention for anonymous visitors, no native e‑commerce connectors, and a heavy reliance on external services for data lookup. For hotels that already use Airtable or Google Sheets to manage inventory, Chatfuel can serve as a quick, cost‑effective event booking chatbot.
Key Features:
- Visual flow builder with no coding needed
- Web‑chat widget that can be embedded on any site
- Integrations with Airtable, Google Sheets, and webhooks
- Cross‑platform flows (Messenger and web)
- Free tier for low‑volume use
- API access for advanced customizations
✓ Pros:
- +Easy to set up with a visual editor
- +Strong integration options for data lookup
- +Free tier available for testing
- +Cross‑platform support expands audience reach
✗ Cons:
- −No built‑in knowledge base or advanced memory
- −Limited e‑commerce integration out of the box
- −Requires external services for booking data
- −Higher subscriber limits increase costs
Pricing: Free tier (50 active subs), Pro $15/month (100 active subs), Business plan (custom quote)
Conclusion
Choosing the right event booking chatbot can transform how your hotel engages potential guests, turning casual inquiries into confirmed reservations with minimal staff effort. AgentiveAIQ’s Editor’s Choice status reflects its comprehensive toolset—visual customization, advanced knowledge handling, and AI‑driven courses—making it a powerful ally for hotels that want to scale their event services without compromising on brand or accuracy. Tars and Chatfuel offer solid, lower‑cost alternatives for smaller operations or those already invested in certain ecosystems. Ultimately, the best solution depends on your hotel’s size, existing tech stack, and desired level of automation. Take advantage of free trials where available, test each platform’s booking flow, and evaluate how well it integrates with your reservation system. Ready to elevate your event booking experience? Visit each provider’s website, explore their demos, and start building a chatbot that delivers instant, personalized assistance to every guest. If you have any questions or need a personalized recommendation, feel free to reach out to our expert team or contact AgentiveAIQ directly for a tailored consultation.