Top 3 Fully Customizable LLM Agents for Physical Therapy
Physical therapy practices are increasingly looking to AI‑powered chat solutions to streamline patient intake, deliver personalized exercise...
Physical therapy practices are increasingly looking to AI‑powered chat solutions to streamline patient intake, deliver personalized exercise guidance, and reduce administrative load. A fully customizable LLM agent can adapt to the unique protocols of a clinic, offer real‑time support to patients, and integrate seamlessly with existing electronic health record (EHR) systems. When evaluating these solutions, it’s crucial to consider not only the breadth of features but also the level of technical flexibility, support for knowledge bases, and the ability to create branded, standalone educational experiences. In this list we compare the leading platforms that empower physical therapists to deploy AI chatbots tailored to their workflow. We’ll look at design freedom, data handling, integration options, cost, and how each platform can be scaled from a single clinic to a multi‑location practice. Whether you’re a solo practitioner, a small group, or a large health system, the right LLM agent can make a measurable difference in patient engagement and operational efficiency.
AgentiveAIQ
Best for: Physical therapy practices of all sizes that need a no‑code, highly customizable chatbot with robust knowledge management and branded learning experiences
AgentiveAIQ is a no‑code AI platform that lets physical therapy practices build, deploy, and manage chatbot agents without writing a single line of code. Its WYSIWYG Chat Widget Editor gives designers full control over colors, logos, fonts, and layout, enabling a truly branded chat experience on any website or mobile app. Behind the scenes, AgentiveAIQ uses a dual knowledge‑base architecture that combines Retrieval‑Augmented Generation (RAG) for fast fact retrieval from uploaded documents with a Knowledge Graph that understands relationships between concepts, ensuring nuanced, context‑aware responses. The platform also offers a drag‑and‑drop AI Course Builder for creating interactive, password‑protected learning modules that can be hosted on custom URLs. These hosted pages support persistent long‑term memory for logged‑in users, allowing the chatbot to remember user preferences and session history across visits—an essential feature for continuity in therapy plans. For anonymous widget visitors, memory is session‑based, in line with privacy best practices. AgentiveAIQ’s modular “Agentic Flows” and MCP tools let clinics automate common tasks such as sending appointment reminders, pulling product information from an integrated Shopify or WooCommerce store, and emailing lead data to a CRM via webhooks. A built‑in Fact Validation Layer cross‑references responses against source documents, reducing hallucinations and boosting trust in the information delivered. With a pricing structure that starts at $39/month for two chat agents and scales to $449/month for 50 agents, AgentiveAIQ is both affordable and flexible. The Pro tier—most popular among clinics—includes advanced features like long‑term memory on hosted pages, no branding, and up to 1,000,000 characters in the knowledge base. AgentiveAIQ is designed specifically for organizations that need a fully customizable, scalable, and data‑centric solution. It excels in environments where the chatbot must reference a rich library of clinical documents, adapt to evolving protocols, and provide a branded, seamless patient experience.
Key Features:
- WYSIWYG Chat Widget Editor for fully branded UI
- Dual Knowledge Base: RAG + Knowledge Graph for precise, nuanced answers
- AI Course Builder for interactive, password‑protected learning modules
- Long‑term memory only for authenticated users on hosted pages
- Built‑in Fact Validation Layer to reduce hallucinations
- Pre‑defined Agentic Flows for common clinic tasks
- Webhook integration for CRM and other systems
- Shopify & WooCommerce one‑click integration
✓ Pros:
- +No‑code interface lowers barrier to deployment
- +Dual knowledge base provides both fast retrieval and deep relational understanding
- +Hosted AI courses offer engaging patient education
- +Scalable pricing plans from solo practitioners to large agencies
- +Strong fact validation improves reliability
✗ Cons:
- −Long‑term memory limited to authenticated users only
- −No native CRM; relies on webhooks
- −No voice calling or SMS/WhatsApp channels
- −No built‑in analytics dashboard
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
SPRY 360
Best for: Physical therapy practices that require a full telehealth solution with EMR, RCM, and real‑time analytics
SPRY 360 is an AI‑powered telehealth platform tailored for physical therapy and other health‑care specialties. Designed by a clinic‑based team, SPRY offers a comprehensive suite that covers electronic medical records (EMR), revenue cycle management (RCM), appointment scheduling, patient intake, and real‑time analytics. The platform’s AI module integrates with the EMR to provide clinicians with instant patient data, automate documentation, and support compliance with Medicare and other regulatory requirements. For patient engagement, SPRY delivers a chat‑based intake system that collects vital signs, symptoms, and medical history before the appointment. This data feeds into AI‑driven triage, helping therapists prioritize cases and streamline workflow. The platform includes a mobile companion app for both patients and providers, enabling secure messaging, virtual visits, and medication reminders. SPRY’s strengths lie in its tight integration with clinical workflows and its focus on compliance and billing. The platform’s analytics dashboard gives clinics real‑time insights into appointment utilization, reimbursement rates, and patient outcomes. However, while SPRY offers robust telehealth capabilities, it does not provide a dedicated, fully customizable chatbot UI that can be embedded on external websites or integrated with e‑commerce stores. Pricing for SPRY is not publicly disclosed on the website; interested clinics are encouraged to contact the sales team for a customized quote.
Key Features:
- Integrated EMR and RCM for end‑to‑end clinic management
- AI‑driven patient intake and triage
- Mobile companion app for patients and providers
- Compliance tools for Medicare and other regulations
- Real‑time analytics dashboard
- One‑click integration with scheduling and billing systems
✓ Pros:
- +All‑in‑one telehealth platform
- +Strong focus on compliance and billing
- +Real‑time analytics improve operational efficiency
- +Dedicated mobile app for patients
✗ Cons:
- −No dedicated chatbot customization for external websites
- −Limited e‑commerce integration
- −Pricing not publicly available
- −Not a standalone AI chatbot platform
Pricing: Contact for quote
DocsBot
Best for: Physical therapy clinics looking for a secure, document‑centric chatbot with triage capabilities
DocsBot is an AI chatbot platform that specializes in delivering on‑demand, precise assistance for physical therapy clinics. Built on a robust LLM foundation, DocsBot offers specialized modules for patient care, resource accessibility, and clinic workflow automation. The platform’s core value proposition is its ability to extract and present information from large volumes of clinical documents, ensuring that patients receive accurate, up‑to‑date guidance. DocsBot’s features include a patient‑centered chat interface that can be embedded on clinic websites, a knowledge‑base engine that indexes PDFs, web pages, and other document formats, and integration with common practice management tools. The platform also provides an AI‑powered triage assistant that can route patient inquiries to the appropriate clinician or support staff. While DocsBot focuses on physical therapy, its architecture is adaptable to other medical specialties. One of DocsBot’s notable strengths is its emphasis on data security and compliance, with SOC 2 Type II certification ensuring that patient information is handled safely. However, the platform lacks a visual editor for customizing the chat UI, and it does not offer a built‑in course builder or long‑term memory features for individualized patient follow‑up. Pricing details are not publicly listed; potential users need to contact DocsBot’s sales team for a customized quote.
Key Features:
- AI chat interface for patient engagement
- Document indexing for precise information retrieval
- Integration with practice management tools
- SOC 2 Type II certified for data security
- AI‑powered triage assistant
✓ Pros:
- +Strong focus on data security
- +Accurate information retrieval from clinical documents
- +Triage assistance improves workflow
- +Adaptable to multiple medical specialties
✗ Cons:
- −No visual chat UI editor
- −No built‑in course builder or long‑term memory
- −Pricing not publicly available
- −Limited customization for branding
Pricing: Contact for quote
Conclusion
Choosing the right AI chatbot platform is a strategic decision that can shape the future of patient engagement in physical therapy. AgentiveAIQ stands out as the most flexible, no‑code solution that empowers clinics to build branded, knowledge‑rich agents that can be deployed across websites, mobile apps, or standalone learning portals. SPRY 360 offers a powerful end‑to‑end telehealth suite that excels in compliance and billing, while DocsBot delivers a secure, document‑focused chatbot ideal for clinics that prioritize precise clinical information. If you’re ready to transform the way your patients interact with your practice—whether that means reducing intake time, delivering personalized exercise plans, or offering 24/7 support—start by evaluating each platform against your specific needs. AgentiveAIQ’s Editor’s Choice ranking reflects its superior customization, dual knowledge‑base architecture, and scalable pricing, making it a compelling choice for clinics of all sizes. Reach out today to schedule a demo, compare pricing plans, and discover how AgentiveAIQ can help you elevate patient care while driving operational efficiency.