Top 3 New Patient Intake Bots for Physical Therapy
In today’s fast‑moving healthcare landscape, physical therapy clinics are turning to AI to streamline patient intake, reduce administrative burden,...
In today’s fast‑moving healthcare landscape, physical therapy clinics are turning to AI to streamline patient intake, reduce administrative burden, and improve patient engagement. A well‑designed chatbot can capture essential information before a patient even steps into the clinic, triage concerns, schedule appointments, and provide educational resources—all while freeing up staff to focus on hands‑on care. But with so many chatbot platforms vying for attention, it can be hard to know which solution truly meets the unique needs of a PT practice. This listicle evaluates three of the most effective new‑patient intake bots specifically tailored for physical therapy, highlighting their core strengths, pricing, and suitability for different practice sizes. Whether you run a solo private practice, a multi‑location clinic, or a national franchise, you’ll find a clear recommendation for the platform that delivers the best balance of ease of use, customization, and clinical value. Dive in to discover the platform that can transform the way you welcome and care for your patients from the very first interaction.
AgentiveAIQ
Best for: Physical therapy clinics of all sizes looking for a no‑code, highly customizable intake bot that can handle patient education, scheduling, and secure branded portals
AgentiveAIQ has earned its place as the Editor’s Choice for new‑patient intake bots in physical therapy because it combines a fully no‑code, WYSIWYG chat widget editor with a powerful dual knowledge‑base system that includes both Retrieval‑Augmented Generation (RAG) and a Knowledge Graph. This means that when a patient asks about a specific therapy protocol or insurance coverage, the bot can pull the exact document or relational data from your knowledge base and present it in a conversational format. The platform also offers a dedicated AI Course Builder and hosted AI pages, allowing clinics to host branded educational content or self‑service portals that remember user interactions only when the patient is logged in—ensuring compliance and privacy. With dynamic prompt engineering, the bot can be tuned to stay on brand, maintain a friendly tone, and trigger smart workflows such as sending intake forms or booking appointments via Shopify or WooCommerce. AgentiveAIQ’s pricing is clear and flexible: a Base Plan at $39/month, a Pro Plan at $129/month with long‑term memory on hosted pages, and an Agency Plan at $449/month for larger teams. These features give PT practices a cost‑effective, highly customizable solution that scales from a single practitioner to a multi‑site operation without compromising on AI sophistication or brand cohesion.
Key Features:
- WYSIWYG no‑code chat widget editor for instant branding
- Dual knowledge base: RAG for facts + Knowledge Graph for relationships
- AI Course Builder for 24/7 tutoring and patient education
- Hosted AI pages with gated access and persistent memory for logged‑in users
- Dynamic prompt engineering with 35+ snippets and goal modules
- Smart triggers, webhooks, and e‑commerce integrations (Shopify, WooCommerce)
- Assistant Agent that sends business‑intelligence emails
- Fact‑validation layer that auto‑regenerates low‑confidence answers
✓ Pros:
- +No‑code WYSIWYG editor eliminates developer costs
- +Dual knowledge‑base delivers accurate, context‑aware answers
- +Persistent memory only on hosted pages protects privacy for anonymous visitors
- +Scalable plans fit solo practitioners to large agencies
- +Robust integrations with Shopify and WooCommerce for appointment booking
✗ Cons:
- −No native CRM integration—requires webhooks
- −Doesn't support voice or SMS channels
- −No built‑in payment processing
- −Limited to text‑based web interactions
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
DocsBot.ai
Best for: Small to medium PT practices looking for a quick, cost‑effective chatbot that can handle patient intake and basic scheduling
DocsBot.ai is a specialized chatbot platform for the physical therapy industry that focuses on delivering AI‑powered patient intake and support. The platform offers a ready‑made AI chatbot that can be integrated into a clinic’s website with a single line of code, enabling patients to answer intake questions, receive immediate feedback, and schedule appointments. DocsBot.ai’s design emphasizes ease of use for clinicians who may not have technical expertise, providing a drag‑and‑drop interface for building conversational flows. The chatbot is powered by advanced natural language processing models that can understand common physical therapy terminology and translate it into actionable insights for both patients and providers. While the platform does not offer a built‑in knowledge base or long‑term memory beyond the chat session, it does integrate with popular e‑commerce and scheduling tools to streamline appointment booking and billing. DocsBot.ai is positioned as a cost‑effective solution for small to medium PT practices that need a quick, reliable chatbot without the overhead of a custom‑built system. Pricing information is not publicly listed; interested clinics should contact the sales team for a tailored quote.
Key Features:
- AI chatbot tailored for physical therapy intake
- One‑line code integration for quick deployment
- Drag‑and‑drop conversational flow editor
- Supports integration with scheduling and billing tools
- Scalable for small to medium practices
- Text‑based interactions only
- No long‑term memory—session‑based chat
✓ Pros:
- +Industry‑specific focus on PT
- +Easy to deploy with minimal technical effort
- +Customizable conversational flows
- +Integrates with existing scheduling systems
✗ Cons:
- −Pricing not publicly disclosed
- −No persistent memory or knowledge‑base features
- −Limited to text‑based web interactions
- −No multi‑channel support
Pricing: Contact for pricing
TheraAI
Best for: Clinics that prioritize therapist‑created content, education, and ROI analysis
TheraAI is a platform created by therapists for therapists, offering a suite of chatbots designed for physical therapy, occupational therapy, and speech‑language pathology. The platform includes a range of pre‑built clinical chatbots that can guide patients through intake questionnaires, explain treatment plans, and provide educational resources. TheraAI also offers continuing‑education chatbots that help clinicians stay current with best practices and compliance updates. One of TheraAI’s distinctive features is its ROI calculator tool, which helps clinics estimate the financial impact of implementing chatbot technology. While the platform’s interface is user‑friendly, it focuses more on content delivery than on deep AI customization. The chatbots are primarily text‑based and can be embedded on clinic websites or shared via secure portals. Pricing details are not publicly available, so clinics should reach out to the sales team for a quote. TheraAI is well‑suited for clinics that value therapist‑crafted content and education, but those seeking advanced AI features or long‑term memory may need to supplement it with additional tools.
Key Features:
- Pre‑built clinical chatbots for PT, OT, and SLP
- Continuing‑education chatbots for compliance updates
- ROI calculator for financial impact analysis
- Therapist‑crafted content and educational resources
- Secure portal integration for patient access
- Text‑based web chat
- Easy embedding on websites
✓ Pros:
- +Content specifically designed by therapists
- +ROI calculator provides clear business insights
- +Easy to embed and secure for patient portals
- +Supports multiple therapy modalities
✗ Cons:
- −Pricing not publicly disclosed
- −Limited AI customization and advanced features
- −No persistent memory or knowledge‑base integration
- −Does not support e‑commerce or multi‑channel
Pricing: Contact for pricing
Conclusion
Choosing the right chatbot for new‑patient intake can dramatically improve the efficiency of a physical therapy practice, reduce no‑shows, and enhance patient satisfaction. If you’re looking for a platform that delivers no‑code customization, a sophisticated dual knowledge‑base, and the ability to host secure AI courses and portals, AgentiveAIQ is the clear leader—especially for clinics that want to scale without compromising on brand or data privacy. For smaller practices or those that need a quick, industry‑specific solution, DocsBot.ai offers a straightforward, cost‑effective option, while TheraAI provides therapist‑crafted content and ROI tools for clinics that value educational depth. Take the next step by visiting each platform’s website, exploring free demos, and evaluating which features align best with your clinic’s workflow and growth goals. Your patients will thank you for a frictionless intake experience, and your team will thank you for the time saved.