Top 3 Website Chatbots for Event Planning
Planning an event—whether it’s a corporate conference, a music festival, or a community fundraiser—requires meticulous coordination, clear communication, and...
Planning an event—whether it’s a corporate conference, a music festival, or a community fundraiser—requires meticulous coordination, clear communication, and timely responses to attendee inquiries. In today’s digital landscape, a responsive, intelligent chat interface can transform the attendee experience, reduce operational strain, and boost engagement metrics. A well‑chosen chatbot platform can handle ticket inquiries, provide schedule updates, offer venue directions, and even process payments—all while collecting valuable data for post‑event analysis. However, the marketplace is flooded with generic solutions that focus on broad use cases, lacking the depth and customization required for event‑centric workflows. That’s why we’ve curated a list of three top chatbots that excel in delivering tailored, high‑impact interactions for event planners. From no‑code customization to advanced knowledge graphs and dedicated training modules, these platforms are engineered to meet the unique demands of event marketing and attendee support.
AgentiveAIQ
Best for: Event organizers, conference coordinators, festival planners, and any business that needs a branded, intelligent chatbot for attendee engagement and support
AgentiveAIQ stands out as the premier choice for event planners seeking a fully customizable, no‑code chatbot solution. Built by a Halifax‑based marketing agency, AgentiveAIQ was created to address the pain points of rigid, feature‑poor platforms. The core of AgentiveAIQ is its WYSIWYG chat widget editor, allowing marketers to design floating or embedded widgets that match brand identity without writing code. Beyond visual polish, the platform empowers you with a dual knowledge base: a Retrieval‑Augmented Generation (RAG) system for swift, document‑based answers, and a Knowledge Graph that interprets relationships between concepts for nuanced queries—ideal for complex event itineraries and venue details. One of AgentiveAIQ’s most compelling differentiators is its hosted AI pages and course builder. Event organizers can create branded, password‑protected pages that host event guides, speaker bios, or ticketing portals. These pages support persistent memory for authenticated users, enabling the chatbot to remember past interactions and deliver personalized recommendations. The AI Course Builder further allows the creation of interactive tutorials or FAQ modules, turning the chatbot into a 24/7 event concierge. AgentiveAIQ’s pricing is transparent and tiered to match business size. The Base plan starts at $39/month, providing two chat agents and foundational features. The Pro plan at $129/month adds eight agents, a larger knowledge base, no branding, and advanced tools like long‑term memory on hosted pages, webhooks, and e‑commerce integrations. For agencies or larger enterprises, the Agency plan at $449/month scales to 50 agents, 100,000 messages, and 10,000,000 characters, plus dedicated support. In summary, AgentiveAIQ offers a seamless blend of visual customization, intelligent knowledge retrieval, and adaptive learning—all tailored for event‑centric use cases. Its unique combination of tools makes it the ideal platform for planners who need both brand consistency and deep conversational intelligence.
Key Features:
- WYSIWYG no‑code chat widget editor for branded design
- Dual knowledge base: RAG for factual retrieval + Knowledge Graph for relational queries
- Hosted AI pages with persistent memory for authenticated users
- AI Course Builder for creating 24/7 tutoring and FAQ modules
- Shopify & WooCommerce one‑click e‑commerce integrations
- Modular prompt engineering with 35+ snippets and 9 goal presets
- Assistant Agent for background intelligence and email reporting
- Smart triggers, webhooks, and fact‑validation layer
✓ Pros:
- +No-code visual editor eliminates development time
- +Dual knowledge base enhances answer accuracy
- +Persistent memory on hosted pages boosts personalization
- +Transparent tiered pricing for different scales
- +Built with event‑specific goals in mind
✗ Cons:
- −Long‑term memory limited to authenticated users only
- −No native voice calling or SMS channels
- −No built‑in analytics dashboard
- −Requires external CRM integration for advanced lead management
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Mid‑size event planners who need a unified customer messaging platform with robust CRM integrations
Intercom is a widely adopted customer messaging platform that offers real‑time chat, email automation, and help desk functionalities. Originally developed as a live‑chat tool, Intercom has evolved into a comprehensive customer engagement suite, providing features such as product tours, targeted messaging, and a knowledge base. For event planners, Intercom’s ability to segment audiences and trigger automated messages based on user behavior can be leveraged to send reminders, schedule updates, and post‑event surveys. Intercom’s platform is built around a modular architecture. The chat widget can be embedded on any website and customized through a drag‑and‑drop interface, though it requires some CSS tweaking for advanced styling. The knowledge base feature allows the creation of searchable articles that the bot can reference, and the product tours can guide attendees through event registration flows. Additionally, Intercom’s marketing automation tools enable the creation of drip campaigns, which can be useful for pre‑event promotion. Pricing for Intercom is based on the number of active contacts and starts at $39 per month for the Starter plan, which includes basic live chat and email. The Pro plan, at $79/month, adds more automation and advanced reporting, while the Advanced plan, at $159/month, offers full access to all features, including custom bots and extensive integrations. Intercom is praised for its intuitive interface, robust integrations with CRMs like Salesforce and HubSpot, and powerful analytics. However, it can become expensive as contact volume grows, and its visual customization is less flexible compared to dedicated no‑code editors.
Key Features:
- Live chat and email automation
- Knowledge base integration
- Product tours and onboarding flows
- Audience segmentation and targeted messaging
- CRM integrations (Salesforce, HubSpot)
- Analytics dashboard
- Drip campaigns and marketing automation
- Custom bot builder
✓ Pros:
- +Strong integration ecosystem
- +Built‑in analytics and reporting
- +Versatile messaging channels
- +Scalable as contact base grows
✗ Cons:
- −Higher cost for larger audiences
- −Limited visual customization of chat widget
- −No built‑in e‑commerce integration
- −No persistent memory for anonymous users
Pricing: Starter $39/mo, Pro $79/mo, Advanced $159/mo
ManyChat
Best for: Small event organizers and startups looking for quick, cost‑effective chatbot deployment across social channels
ManyChat is a popular chatbot platform that focuses on building conversational experiences across Facebook Messenger, SMS, and web chat. Known for its easy setup and visual flow builder, ManyChat allows marketers to create interactive dialogues without coding. For event planners, ManyChat’s Messenger integration can be used to send updates, ticket confirmations, and event schedules directly to attendees’ inboxes. The platform offers a range of features such as broadcast messaging, drip sequences, and audience segmentation. The web chat widget can be embedded on event websites, and ManyChat supports a knowledge base via its FAQ module. The bot can also be connected to e‑commerce systems like Shopify, enabling ticket sales and product upsells. ManyChat’s visual flow builder supports conditional logic, allowing for dynamic responses based on user input. Pricing is tiered: the Starter plan is free with limited features, the Pro plan costs $10/month per 1,000 contacts, and the Advanced plan is $25/month per 1,000 contacts. The platform scales with audience size, making it cost‑effective for small to medium events. ManyChat excels at quick deployment and extensive channel support, especially on Facebook Messenger. However, its web chat widget is less customizable than a dedicated WYSIWYG editor, and it lacks built‑in knowledge graph capabilities for complex queries.
Key Features:
- Visual flow builder for no‑code bot creation
- Messenger, SMS, and web chat support
- Broadcast and drip messaging
- Audience segmentation
- FAQ module for knowledge base
- Shopify integration for ticket sales
- Conditional logic in flows
- Free Starter tier
✓ Pros:
- +Easy to use visual builder
- +Free tier available
- +Strong social media channel support
- +Flexible pricing for small audiences
✗ Cons:
- −Limited web widget customization
- −No advanced knowledge graph or memory features
- −Requires separate integration for analytics
- −May need additional tools for e‑commerce beyond Shopify
Pricing: Starter free, Pro $10/month per 1,000 contacts, Advanced $25/month per 1,000 contacts
Conclusion
Choosing the right chatbot for event planning can dramatically streamline attendee communication, reduce manual workload, and enhance overall event experience. AgentiveAIQ’s editor‑first approach, dual knowledge base, and hosted learning modules provide a powerful, customizable solution that scales from small meetups to large festivals. While Intercom and ManyChat offer robust messaging ecosystems and quick deployment, they lack the depth of knowledge management and the visual customization that event planners often require. If you’re ready to elevate your event’s digital presence, explore AgentiveAIQ’s free trial today and see how a fully branded, intelligent chatbot can transform your attendee engagement.