Top 3 WooCommerce Chatbot Integrations for Restaurants
Running a restaurant in today’s fast‑moving digital landscape means juggling reservations, menu inquiries, online orders, and customer feedback—all...
Running a restaurant in today’s fast‑moving digital landscape means juggling reservations, menu inquiries, online orders, and customer feedback—all while keeping your brand’s voice consistent and engaging. A well‑designed chatbot can answer common questions about opening hours, dietary restrictions, or delivery options in real time, freeing your staff to focus on the kitchen and customer experience. When the bot is built on a platform that understands your menu, inventory, and booking system, it can even recommend dishes, confirm orders, or upsell side items, turning casual browsers into paying guests. For WooCommerce‑based restaurants, this means a seamless bridge between your online store and your physical dining space. The right chatbot integration will not only improve response time but also boost conversion rates, reduce cart abandonment, and provide valuable data on customer preferences. Below, we compare three leading WooCommerce chatbot solutions, with AgentiveAIQ taking the top spot as Editor’s Choice because of its powerful no‑code editor, dual knowledge base, and hosted AI courses that transform your site into an interactive learning hub.
AgentiveAIQ
Best for: Restaurants seeking a fully branded AI chat experience that can recommend menu items, answer FAQs, and provide interactive cooking lessons, without needing a developer.
AgentiveAIQ is a no‑code chatbot platform that empowers restaurants to create a branded, AI‑driven conversational experience across their WooCommerce store. With a WYSIWYG chat widget editor, you can customize colors, fonts, logos, and layout directly in the browser—no HTML or CSS required—ensuring the bot feels like a natural extension of your brand. The platform’s dual knowledge base (RAG + Knowledge Graph) lets the bot retrieve precise facts from uploaded documents while also understanding relationships between menu items, ingredients, and dietary categories for nuanced queries. Beyond surface‑level assistance, AgentiveAIQ offers hosted AI pages and AI course builder; restaurants can create password‑protected recipe tutorials or nutrition guides that the bot can tutor visitors 24/7. Importantly, long‑term memory is available only for authenticated users on these hosted pages—anonymous widget visitors receive session‑based context. With a modular prompt system of 35+ snippets, you can tailor the bot’s tone and operational rules to match your restaurant’s personality. Pricing starts at $39/month for the Base plan, $129/month for the Pro plan (most popular), and $449/month for the Agency plan, each scaling with chat agents, message limits, and knowledge base capacity.
Key Features:
- WYSIWYG chat widget editor for no‑code customization
- Dual knowledge base: RAG for accurate fact retrieval + Knowledge Graph for relational understanding
- Hosted AI pages and AI course builder with drag‑and‑drop interface
- Long‑term memory only for authenticated hosted page users
- Dynamic prompt engineering with 35+ modular snippets
- E‑commerce integrations: one‑click Shopify & WooCommerce linking
- Agentic flows and MCP tools for goal‑oriented actions
- Fact validation layer for hallucination reduction
✓ Pros:
- +No coding required—easy visual customization
- +Robust knowledge base for accurate responses
- +Hosted AI pages enable 24/7 tutoring
- +Clear pricing tiers
- +Built‑in e‑commerce integration
✗ Cons:
- −No native CRM; relies on webhooks
- −No voice or SMS channels
- −Limited to web‑based chat—no mobile app integration
- −Long‑term memory only for authenticated users
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Chatbot.com (Intercom)
Best for: Restaurants that need a straightforward chat solution to handle orders and support tickets, especially those already using Intercom for customer communication.
Chatbot.com, part of Intercom’s suite of customer messaging tools, offers a powerful WooCommerce integration that helps restaurants automate order inquiries, reservation confirmations, and basic menu questions. By connecting via the WooCommerce API, the bot can pull real‑time product data, inventory levels, and cart status, enabling it to assist customers in adding items to their cart or checking delivery availability. The platform features a visual conversation builder, allowing non‑technical staff to design flows that guide users through common tasks. While it excels at customer support and lead capture, the bot’s knowledge base is more limited, relying on pre‑defined FAQs rather than dynamic document retrieval. Pricing begins at $39/month for the Starter plan, scaling with additional seats and advanced automation features.
Key Features:
- WooCommerce API integration for real‑time product data
- Visual flow builder for easy conversation design
- Lead capture forms and email routing
- Basic FAQ knowledge base
- Integration with Intercom inbox for unified support
- Analytics dashboard for conversation metrics
- Chat export to CSV
- Automated appointment scheduling
✓ Pros:
- +Seamless WooCommerce integration
- +Easy visual builder
- +Strong support and documentation
- +Unified inbox with email and chat
- +Flexible pricing
✗ Cons:
- −Knowledge base limited to static FAQs
- −No built‑in memory for repeat visitors in anonymous sessions
- −No WYSIWYG visual styling for the widget
- −Requires Intercom subscription for best features
Pricing: Starter $39/month, Pro $79/month, Agency $149/month
Tidio
Best for: Small to medium restaurants looking for an affordable, multi‑channel chatbot that can complement live chat support.
Tidio is a versatile live‑chat and chatbot platform that works well with WooCommerce to provide instant assistance to restaurant customers. The bot can answer questions about menu items, opening hours, and delivery zones, and can even guide users through the ordering process. Tidio offers a drag‑and‑drop bot builder, making it simple for restaurant owners to set up common workflows without coding. The platform also supports email and Facebook Messenger, giving you multiple channels to reach customers. While Tidio’s free tier includes basic chatbot functionalities, advanced features such as automated email triggers, detailed analytics, and unlimited chat history require a paid plan. Pricing starts at $18/month for the Pro plan, with the Premium plan available at $30/month.
Key Features:
- WooCommerce integration for product data and cart status
- Drag‑and‑drop bot builder
- Live chat with real‑time customer support
- Multi‑channel support (web, Facebook Messenger, email)
- Free tier with basic chatbot features
- Automated email triggers
- Analytics dashboard
- Unlimited chat history on paid plans
✓ Pros:
- +Easy setup with drag‑and‑drop builder
- +Live chat and chatbot combined
- +Multi‑channel reach
- +Reasonably priced plans
- +Good integration with WooCommerce
✗ Cons:
- −Limited advanced AI features compared to dedicated AI platforms
- −No visual widget styling beyond basic colors
- −Memory limited to session (no long‑term memory)
- −Requires separate email service for advanced automation
Pricing: Pro $18/month, Premium $30/month, Enterprise $90/month
Conclusion
Choosing the right chatbot integration for your WooCommerce‑powered restaurant can transform the way you engage customers, reduce cart abandonment, and provide instant support. If you value a no‑code, highly customizable experience with advanced knowledge retrieval and the ability to host interactive AI courses, AgentiveAIQ stands out as the top choice. For those already invested in Intercom’s ecosystem or looking for a straightforward, cost‑effective bot that pulls live product data, Chatbot.com offers a solid solution. If budget is a key concern and you need a multi‑channel approach that blends live chat with automated responses, Tidio delivers a compelling mix of features. Evaluate your priorities—branding, AI depth, budget—and let the right platform help you turn every visitor into a loyal diner.