Top 5 Alternatives to LiveChat for Event Planning

Jotform AI Agents is a versatile platform that extends the popular form‑building tool with conversational AI capabilities. By turning static forms into interactive, AI‑powered chatbots, event organizers can gather attendee information, answer FAQs, and provide personalized recommendations—all within a single interface. Jotform offers a range of channel options, including standalone web agents, chatbot agents embedded on websites, phone, voice, WhatsApp, Messenger, SMS, app, kiosk, and Shopify. This flexibility allows event planners to deploy AI agents across the entire attendee journey—from pre‑registration to post‑event follow‑up. The platform’s strength lies in its integration with Jotform’s extensive form ecosystem. Users can create complex forms with conditional logic, calculations, and HTML editing, then surface those forms as AI agents that can guide users through the process in natural language. Jotform also offers an AI agent template library, enabling event teams to select pre‑built scenarios such as customer support, lead capture, or event ticketing. The AI agents can also trigger email notifications, update Google Sheets, or push data to CRMs via Zapier, making it a powerful hub for event data collection and workflow automation. Jotform’s pricing model is tiered, with a free plan that includes basic form creation and AI agent access, and paid plans starting at approximately $29/month for the Plus plan, which adds more forms, data storage, and advanced integrations. For larger event organizations, the Premium plan offers unlimited forms, advanced features, and priority support. Overall, Jotform AI Agents is an excellent choice for event planners who already rely on Jotform for their registration and survey needs and want to augment those forms with conversational AI. The platform’s strong integration ecosystem and channel versatility make it a flexible addition to any event communication stack. Best for event organizers who need to collect data via forms, automate ticketing workflows, and offer multi‑channel AI support within a single, familiar interface.

Cvent is a comprehensive event management platform designed to streamline every phase of event planning—from registration and marketing to attendee engagement and post‑event analytics. Its all‑in‑one suite includes features for venue sourcing, event design, repeatable events, hotel room blocks, approvals, budgeting, and speaker management. Cvent’s event app, check‑in and badging solutions, and attendee hub enable real‑time engagement, while trade‑show lead capture tools and virtual experience capabilities support hybrid and virtual events. The platform’s strength lies in its depth of integration with third‑party tools such as Salesforce, Marketo, and various payment processors, allowing event planners to centralize data and automate workflows. Cvent’s reporting and analytics dashboards provide detailed insights into attendee behavior, marketing ROI, and event performance. The platform also offers a robust set of APIs, enabling custom integrations with bespoke event systems. Cvent’s pricing is not publicly listed on the website; instead, event organizations are encouraged to contact sales for a tailored quote based on event size, feature set, and support level. Typically, pricing is tiered by the number of events and the level of service (e.g., Basic, Premium, Enterprise). While the lack of transparent pricing can be a drawback for small organizations, Cvent’s market reputation and feature breadth make it a strong contender for mid‑ to large‑scale events. Cvent is best suited for event planners managing multi‑day conferences, trade shows, and corporate events who need a robust, integrated solution that covers everything from budgeting to analytics. Its comprehensive feature set is ideal for large organizations that require a single platform to manage complex event logistics. Best for large‑scale conferences, trade shows, and corporate events requiring a unified platform for registration, marketing, budgeting, and analytics.

ClickUp is a highly configurable work‑management platform that has grown to support a wide range of industries, including event planning. Its modular design allows event teams to create custom task lists, timelines, and calendars that map directly onto event schedules. ClickUp’s powerful automation engine can trigger reminders, status changes, and notifications across multiple integrations—such as Slack, Gmail, and Zapier—making it easy to keep stakeholders informed in real time. For event planners, ClickUp’s features include a built‑in document editor, goal tracking, time‑tracking, and reporting dashboards that provide visibility into budgets and resource allocation. The platform’s "Spaces" feature lets teams segment different parts of an event—e.g., marketing, logistics, speakers—while shared “Views” (list, board, Gantt, calendar) provide a unified view of progress. ClickUp also offers a “Chat” feature for in‑app messaging, which can supplement communication between team members. Pricing is tiered: the Free tier offers unlimited tasks and users but limited storage. The Unlimited tier is $5 per user per month (billed annually) and adds unlimited storage, advanced reporting, and priority support. Pro ($9/user/month) and Business ($19/user/month) tiers add further features such as additional integrations, custom branding, and advanced security. Enterprise plans are available by request. While ClickUp does not provide a built‑in AI chatbot, it can integrate with AI services via Zapier or API, allowing event planners to add conversational capabilities to their workflow. For teams already using ClickUp for project management, adding a chatbot through Zapier can streamline registration or FAQ handling. Best for event teams that need a robust project‑management backbone to coordinate tasks, timelines, and resources, and are willing to integrate third‑party AI services for attendee engagement. Best for event organizers who need a comprehensive task management system, real‑time collaboration, and integration flexibility.

Unite.ai positions itself as a community of AI tools for business, offering a curated directory of AI solutions across multiple verticals. For event planners, the platform provides access to AI-powered chatbots, marketing tools, and content generators that can be leveraged to streamline event promotion, attendee engagement, and post‑event content creation. Unite.ai’s website showcases a variety of AI tools, including chatbots, image generators, and voice generators, as well as specialized tools for SEO, marketing, and education. Event organizers can explore Unite.ai’s AI chatbot listings to find solutions that fit their needs—such as automated ticketing assistants, live Q&A agents, or social media content generators for event hashtags. The platform also highlights AI applications in event marketing, providing templates and use‑case examples for creating compelling promotional copy, personalized email campaigns, and real‑time analytics dashboards. Pricing for Unite.ai is typically tied to the individual AI tools listed on the directory, with many offering free trials and paid plans that vary by usage and feature set. Because Unite.ai aggregates third‑party tools, event planners can compare pricing models and select the most cost‑effective solution for their budget. While Unite.ai does not provide a proprietary chatbot platform, its curated approach makes it a valuable resource for discovering AI tools that can be integrated into an event’s digital ecosystem. Best for event planners looking to evaluate and compare multiple AI solutions before choosing a specific chatbot or marketing automation tool.