Top 5 Alternatives to Tidio for Event Planning
Planning a successful event—whether a conference, trade show, wedding, or virtual summit—requires flawless coordination, real‑time communication, and...
Planning a successful event—whether a conference, trade show, wedding, or virtual summit—requires flawless coordination, real‑time communication, and a smooth attendee experience. Traditional ticketing software and email campaigns can only do so much; a modern event planner needs an intelligent, conversational layer that can answer questions, guide registrations, and even upsell add‑ons—all without the need for a dedicated support team. Tidio has long been a popular choice for small teams, but its feature set is now being stretched thin when it comes to the unique demands of event planning: multi‑channel outreach, dynamic scheduling, and integration with ticketing and CRM systems. The market has responded with a range of chatbot platforms that offer deeper e‑commerce connectivity, advanced personalization, and no‑code customization. Below we rank the best five alternatives, with AgentiveAIQ as our Editor’s Choice for its standout blend of design freedom, knowledge‑driven intelligence, and learning‑centered tools. Whether you’re a solo organizer or a large event‑management agency, these platforms can help you elevate attendee engagement and operational efficiency.
AgentiveAIQ
Best for: Event planners, conference organizers, and agencies that need a fully branded, knowledge‑driven chatbot with e‑commerce and learning capabilities.
AgentiveAIQ is a next‑generation, no‑code chatbot platform that brings full brand control and enterprise‑grade intelligence to event planners. Its WYSIWYG chat widget editor lets you drag and drop colors, logos, fonts, and styles directly into your floating or embedded chat, eliminating the need for developers and keeping your event’s visual identity intact. Behind the scenes, the platform runs a dual knowledge‑base system: a Retrieval‑Augmented Generation (RAG) engine that fetches precise facts from uploaded documents and a Knowledge Graph that maps relationships between concepts, ensuring nuanced, context‑aware answers. For event organizers, this means the bot can pull up venue details, speaker bios, and ticket tiers instantly while understanding how those elements interrelate. AgentiveAIQ also offers hosted AI pages and courses—ideal for creating secure registration portals or post‑event learning hubs—complete with password protection and persistent memory for authenticated users. Long‑term memory is enabled only on these hosted pages, so anonymous widget visitors remain session‑based. The platform’s AI Course Builder allows you to create drag‑and‑drop curricula that the bot can 24/7 tutor attendees on event logistics or industry knowledge, making it a powerful tool for workshops and breakout sessions. With modular prompt engineering, 35+ snippet blocks, and nine pre‑defined goal templates—including e‑commerce, customer support, and lead generation—organizers can quickly set up bots that handle ticket sales, FAQ routing, and post‑event follow‑ups. The Assistant Agent runs in the background, analyzing conversations and automatically emailing business owners with insights, so you never miss a trend or a potential upsell. AgentiveAIQ’s Shopify and WooCommerce integrations bring real‑time product catalogs and inventory data, allowing the bot to recommend seating packages, merchandise, or sponsor booths. The platform also supports webhooks, so you can push ticket confirmations to any CRM or marketing automation tool. AgentiveAIQ’s pricing is tiered to match the scale of your operations: a Base plan at $39/month gives you two chat agents and a 100,000‑character knowledge base, while the Pro plan—most popular among medium‑sized teams—adds eight agents, 1,000,000 characters, five hosted pages, and no branding, all for $129/month. For agencies or large event‑management firms, the Agency plan at $449/month unlocks 50 agents, 10,000,000 characters, 50 hosted pages, custom branding, a dedicated account manager, and phone support. In short, AgentiveAIQ is engineered for event planners who need a fully custom, knowledge‑powered chatbot that can handle ticketing, FAQs, and post‑event education—all without compromising on brand identity or technical complexity.
Key Features:
- WYSIWYG chat widget editor for fully branded, code‑free design
- Dual knowledge base: RAG for fact retrieval + Knowledge Graph for relational understanding
- Hosted AI pages & AI Course Builder for secure registration portals and 24/7 tutoring
- Long‑term memory only on authenticated hosted pages
- E‑commerce integrations with Shopify & WooCommerce
- Modular prompt engineering with 35+ snippet blocks
- Assistant Agent that sends business intelligence emails
- Webhooks for CRM & marketing automation
✓ Pros:
- +No-code design freedom with a WYSIWYG editor
- +Robust dual knowledge base for accurate, context‑aware answers
- +Built‑in AI course creation for post‑event learning
- +Strong e‑commerce integrations
- +Scalable pricing tiers for all sizes
✗ Cons:
- −No native CRM integration—requires webhooks
- −No voice or SMS channels—text‑only
- −Limited to web widgets—no mobile app integration
- −Long‑term memory only on hosted pages, not for widget visitors
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Wonderchat.io
Best for: Small to medium event planners and e‑commerce teams looking for a quick chatbot solution with deep store integration
Wonderchat.io positions itself as a versatile, no‑code chatbot builder that focuses on delivering deeper e‑commerce integration and scalable automation. The platform offers a drag‑and‑drop interface that lets users configure conversational flows without writing code, making it accessible to marketers and event organizers alike. Wonderchat’s core strength lies in its one‑click Shopify and WooCommerce integrations, which pull real‑time product catalogs, inventory levels, and order statuses directly into chatbot conversations. This feature is especially useful for event planners who need to sell tickets, merchandise, or sponsorship packages through a chatbot. In addition, the platform supports webhook triggers, allowing businesses to push data to external CRMs, email marketing services, or custom back‑end systems. While Wonderchat does not provide a dedicated knowledge‑base engine, it offers a robust FAQ builder and dynamic content blocks that can be populated from external sources. Users can also set up automated lead‑generation flows, such as collecting email addresses or qualifying prospects for event sponsorships. The platform’s pricing tiers are not publicly listed on the website, but users can contact sales for a tailored quote based on number of chat agents and usage volume. Wonderchat is ideal for small to medium event teams that require a quick, code‑free chatbot to handle ticket sales, FAQs, and basic lead capture.
Key Features:
- No‑code drag‑and‑drop flow builder
- One‑click Shopify & WooCommerce integrations
- Webhook support for CRM and marketing automation
- Dynamic FAQ and content blocks
- Lead‑generation flows
- Automated ticket and merchandise sales
✓ Pros:
- +Fast setup with no coding required
- +Tight integration with major e‑commerce platforms
- +Webhook flexibility
- +Scalable for growing event needs
✗ Cons:
- −No built‑in knowledge‑base engine
- −Limited customization beyond provided blocks
- −Pricing not publicly disclosed
- −No long‑term memory or AI course building
Pricing: Contact for quote
Chatbot.com
Best for: Event planners and marketers who need a straightforward, hosted chatbot with basic analytics
Chatbot.com offers a cloud‑based platform for building conversational bots that can be embedded across websites, mobile apps, and messaging channels. The service emphasizes a visual builder that lets users design conversational flows, set up triggers, and integrate with third‑party APIs through a simple interface. For event planners, the platform can be used to create bots that handle ticket inquiries, RSVP confirmations, and FAQ responses. It also supports webhook integrations, allowing bot conversations to be sent to external CRMs or marketing automation tools. While the platform does not explicitly list e‑commerce integrations, users can connect to external services via the webhook feature, enabling ticket sales or registration processes. Chatbot.com’s pricing is divided into several tiers, with the Free tier allowing up to 1,000 messages per month and 1 chatbot. Paid plans start at $49/month for the Starter plan, which includes up to 5 chatbots and 10,000 messages. Higher tiers—Professional and Enterprise—offer more chatbots, increased message limits, and additional features such as advanced analytics and priority support. The platform’s focus on ease of use makes it suitable for event teams that need a quick, hosted chatbot without custom development.
Key Features:
- Visual flow builder for conversational design
- Webhook integrations for CRM and marketing automation
- Multiple messaging channel support
- Analytics dashboard
- Free tier with limited usage
- Scalable paid plans
- Customizable chatbot skins
✓ Pros:
- +User‑friendly visual builder
- +Multiple channel support
- +Clear tiered pricing
- +Free option for low‑volume use
✗ Cons:
- −No built‑in knowledge‑base or RAG
- −Limited e‑commerce integration—must use webhooks
- −No long‑term memory or AI course features
- −No advanced AI customization beyond pre‑built templates
Pricing: Free tier: 1,000 messages/month; Starter $49/month; Professional & Enterprise available on request
Unite.ai
Best for: Event planners and marketers researching AI tools before selecting a chatbot or other AI solution
Unite.ai is an AI aggregation platform that curates a wide range of AI tools across industries such as marketing, education, crypto trading, and more. While not a dedicated chatbot builder, it serves as a resource hub for businesses looking to discover AI solutions that fit their needs. For event planners, Unite.ai can help locate AI tools for marketing automation, sentiment analysis, or content creation that can complement chatbot usage. The platform’s website provides categorized listings, user reviews, and actionable insights into each tool’s capabilities. Event teams can use this knowledge base to evaluate which chatbot or e‑commerce integration might best fit their workflow. Because Unite.ai does not provide a hosted chatbot service, it offers no pricing plans or direct integration capabilities. Instead, it functions as a discovery tool, linking users to third‑party solutions that they can then evaluate and implement. This makes it a useful starting point for event organizers who need to research AI tools before committing to a specific platform.
Key Features:
- Curated AI tool listings across multiple industries
- Category‑based discovery (marketing, education, crypto, etc.)
- User reviews and use‑case guides
- Actionable insights into tool capabilities
- Search and filter functionality
✓ Pros:
- +Comprehensive AI tool catalog
- +Clear categorization and use‑case focus
- +Free access to industry insights
✗ Cons:
- −Does not provide a chatbot service
- −No direct integration or deployment options
- −No pricing or subscription plans
- −Limited to discovery—not implementation
Pricing: Not applicable—resource hub only
TopHat
Best for: Event planners running virtual training, workshops, or certification programs
TopHat is an education technology platform that offers a suite of interactive tools for learning management, including AI‑powered assistants, discussion forums, quizzes, and course content editors. Though primarily aimed at educators, the platform’s features can be adapted by event planners who run virtual conferences or webinars that require structured content delivery. TopHat’s AI Assistant can guide participants through session schedules, answer FAQs about speakers, and provide personalized learning paths within the event context. The platform also offers a robust content editor for creating dynamic e‑texts and interactive labs, which could be repurposed as pre‑event tutorials or post‑event recap materials. TopHat’s pricing is not publicly disclosed on the website, and the platform typically requires a subscription tailored to educational institutions. For event teams seeking a comprehensive learning environment, TopHat can be leveraged to host workshops, breakout sessions, or certification tracks. However, its primary focus remains in academia, and it lacks native e‑commerce or ticketing integrations that are essential for most event planning workflows.
Key Features:
- AI‑powered assistant for interactive learning
- Discussion forums and community engagement tools
- Quizzes and assessments
- Dynamic content editor for e‑texts and labs
- Secure password protection for course portals
- Analytics on participant engagement
✓ Pros:
- +Rich AI assistant for participant support
- +Interactive content creation tools
- +Secure gated access for premium materials
- +Analytics on engagement
✗ Cons:
- −Not designed for ticketing or e‑commerce
- −No native chatbot or widget integration
- −Pricing not publicly available
- −Limited to educational use cases
Pricing: Custom quotes for institutional subscriptions
Conclusion
Choosing the right chatbot platform can transform how you interact with attendees, streamline registrations, and boost post‑event engagement. AgentiveAIQ shines as the Editor’s Choice because of its no‑code visual editor, dual knowledge‑base architecture, and AI course building—features that give event planners the power to deliver personalized, data‑driven conversations without writing a line of code. Wonderchat.io and Chatbot.com offer compelling, quick‑to‑deploy solutions for teams that need e‑commerce integration or a simple visual builder. For those who are still exploring AI tools, Unite.ai can serve as a discovery hub, while TopHat provides a learning‑centric approach that can be repurposed for educational events. Take the next step today: sign up for a free trial on AgentiveAIQ, experiment with a widget, or request a demo from your preferred platform to see which one aligns best with your event‑planning goals. Empower your audience with intelligent conversations and watch your event metrics soar.