Top 5 Appointment Booking Chats for Physical Therapy

Calendly is a widely used scheduling platform that simplifies appointment booking for healthcare providers, including physical therapists. The service allows patients to view real‑time availability, select preferred time slots, and receive confirmation emails—all within a clean, mobile‑responsive interface. It integrates seamlessly with popular calendar apps like Google Calendar, Outlook, and iCloud, ensuring that therapists’ schedules stay up to date across all devices. Calendly’s strength lies in its ease of use and robust integration ecosystem. It supports Zoom, Microsoft Teams, and Google Meet video calls, enabling virtual physical therapy sessions. Additionally, the platform offers customizable event types, buffer times, and automatic reminders, which help reduce no‑shows. While Calendly does not provide built‑in AI chat capabilities, its webhook feature allows developers to connect it to chatbot services for a more conversational booking experience. Physical therapy practices that prefer a straightforward, reliable scheduler with extensive third‑party integrations will find Calendly a solid choice.

Acuity Scheduling is a feature‑rich appointment booking tool that serves healthcare providers, including physical therapists. The platform offers a self‑service booking experience where patients can view real‑time availability, choose services, and receive instant confirmations. Acuity’s custom form fields allow therapists to collect patient information—such as medical history or insurance details—directly at the point of booking. Key strengths include flexible payment options (Stripe, PayPal), automatic reminders via email or SMS, and robust calendar syncing with Google, Outlook, and iCloud. Acuity also supports online follow‑up surveys and integrates with popular health‑tech tools like Well Health and HealthKit. While Acuity does not have AI chat built in, its API and webhook capabilities enable integration with third‑party chatbots for a conversational booking flow. For practices that require detailed pre‑booking data collection and seamless payment processing, Acuity Scheduling is a compelling option.

Bookafy is an online appointment scheduler designed to streamline booking for service‑based businesses, including physical therapy clinics. Patients can book appointments directly through a customizable booking page or embed a booking widget on the clinic’s website. Bookafy supports multiple calendar integrations, ensuring therapists’ availability is always current. Notable features include automatic appointment reminders, time zone handling, and the ability to offer packages or bundled services. The platform also provides analytics dashboards that track booking trends, no‑show rates, and revenue per appointment. For physical therapists, Bookafy’s ability to create service categories—such as “Initial Assessment” or “Follow‑up Session”—helps organize appointments and set expectations. While Bookafy does not provide an AI chatbot, it offers a clean booking interface that can be paired with a separate conversational agent via its API.

Zoho Bookings is part of the Zoho suite, offering a comprehensive scheduling solution that integrates tightly with other Zoho applications such as CRM, Desk, and Subscriptions. Physical therapy practices can use Zoho Bookings to create booking pages that allow patients to see real‑time availability, select services, and input necessary information. Key capabilities include multi‑location scheduling, custom intake forms, and automated reminders. The platform supports integration with Zoom and Google Meet for virtual appointments. For larger practices, Zoho Bookings can sync with Zoho CRM, enabling seamless tracking of patient interactions and follow‑up tasks. While Zoho Bookings does not natively include an AI chatbot, its API and webhook functionality allow integration with third‑party conversational agents.