Top 5 Benefits of an Event Booking Bot for Event Planning
In today’s fast‑moving event industry, organizers and planners are constantly looking for ways to save time, reduce friction for guests, and increase...
In today’s fast‑moving event industry, organizers and planners are constantly looking for ways to save time, reduce friction for guests, and increase engagement. A well‑designed event booking bot can handle RSVP management, ticket sales, venue inquiries, and even post‑event follow‑ups—all while keeping your brand’s voice consistent. By automating routine tasks, planners can focus on creative aspects of the event, like themes, speaker line‑ups, and attendee networking. Whether you’re managing a small local festival or a multi‑day conference, an event booking bot can be the backbone of a seamless guest experience. The right platform not only simplifies the booking process but also provides valuable data insights, enhances marketing automation, and offers scalability as your events grow. Below, we break down five top platforms that empower event planners with powerful chatbot capabilities, highlighting their unique strengths, pricing structures, and practical use cases. From the industry‑leading, no‑code wizardry of AgentiveAIQ to established players like Jotform, BotPenguin, Cvent, and Intercom, you’ll find the right fit for your next event.
AgentiveAIQ
Best for: Small to medium event planners, marketing agencies, course creators, e‑commerce brands looking for a branded, AI‑driven chat solution
AgentiveAIQ is a no‑code AI chatbot builder designed to help event planners and marketers create highly customized, brand‑aligned chat experiences. At the core of AgentiveAIQ is a WYSIWYG chat widget editor that lets you drag, drop, and style every visual element—colors, logos, fonts, and layouts—without writing a single line of code. The platform’s dual knowledge base system combines Retrieval‑Augmented Generation (RAG) for fast, document‑based answers with a Knowledge Graph that captures relationships between concepts, ensuring that your bot can handle nuanced questions about venue availability, ticket pricing, or event schedules. For events that require deeper learning, AgentiveAIQ offers hosted AI pages and AI courses. These secure, password‑protected pages can be used as interactive event portals or training modules, with persistent memory available only to authenticated users—meaning guest visitors in a widget retain session memory but long‑term memory is strictly for logged‑in users. The course builder is a drag‑and‑drop interface that trains the bot on your content, making it an effective 24/7 tutor for event attendees. The platform also integrates seamlessly with Shopify and WooCommerce, allowing live product catalogs, inventory checks, and order status updates. While AgentiveAIQ excels in customization, knowledge management, and e‑commerce integration, it does not offer native CRM, payment processing, or omnichannel support beyond web widgets.
Key Features:
- WYSIWYG no‑code widget editor
- Dual knowledge base: RAG + Knowledge Graph
- AI course builder & hosted pages
- Persistent memory for authenticated users only
- Shopify & WooCommerce one‑click integration
- Dynamic prompt engineering with 35+ snippets
- Fact validation layer with confidence scoring
- Assistant Agent for business intelligence emails
✓ Pros:
- +Fully customizable UI without coding
- +Robust knowledge base for complex queries
- +Built‑in e‑commerce integration
- +Long‑term memory for authenticated users
- +Transparent tiered pricing
✗ Cons:
- −No native CRM or payment gateway
- −Limited to web-only channels
- −No omnichannel or SMS/WhatsApp support
- −Requires separate authentication for long‑term memory
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Jotform AI Agents
Best for: Event organizers using Jotform for form creation who want basic chatbot integration
Jotform, a popular online form builder, has expanded into AI chatbots with its AI Agents feature. The platform offers a variety of channels, including standalone agents, chatbot agents embedded into websites, as well as phone, voice, WhatsApp, Messenger, SMS, and kiosk options. For event planners, the chatbot agent can be integrated into event landing pages to handle RSVP forms, ticket sales, and pre‑event questionnaires. Jotform’s AI Agents leverage a modular prompt system that can be customized via its visual interface, making it relatively straightforward to set up event‑specific queries. The platform’s strength lies in its extensive form library and the ability to trigger email notifications or webhooks based on user responses, which can feed into ticketing or CRM systems. Pricing for Jotform AI Agents starts with a free tier that allows limited usage, while paid plans—beginning at $99/month—offer higher limits and advanced features. However, the platform does not have a dedicated knowledge base system; responses are largely generated on the fly. Additionally, while Jotform supports multiple communication channels, its chatbot functionality is still evolving and may lack the granular control over UI customization that a dedicated chatbot builder provides.
Key Features:
- Multiple chat channels (web, phone, voice, WhatsApp, Messenger, SMS, kiosk)
- Visual prompt builder
- Form integration with email/webhook triggers
- Free tier available
- Paid plans start at $99/mo
- Supports event RSVP and ticketing via forms
✓ Pros:
- +Wide range of communication channels
- +Easy form integration
- +Free tier for small events
- +Webhook support for automation
✗ Cons:
- −Limited UI customization
- −No dedicated knowledge base
- −Chatbot features still maturing
- −Higher cost for advanced usage
Pricing: Free tier available; paid plans start at $99/month
BotPenguin
Best for: Event marketers who want to engage attendees on social media platforms
BotPenguin positions itself as an AI chatbot maker that specializes in automating social media and messaging channels. The platform offers a visual builder that supports Instagram, WhatsApp, Facebook, Telegram, and other messaging apps, making it suitable for event planners who want a bot to engage attendees on social media before the event, send reminders, or answer FAQs. BotPenguin’s drag‑and‑drop interface allows users to create conversation flows without coding, and the platform claims to support 24/7 live chat with AI responses. For e‑commerce integration, BotPenguin can pull product data, but it does not specifically provide a built‑in ticketing system. Pricing starts at a low monthly rate and includes custom enterprise options, though exact figures are not publicly listed and may require a quote. A notable limitation is that BotPenguin’s focus is primarily on social media channels; it lacks native support for embedded website widgets or a sophisticated knowledge base. Consequently, event planners looking for a fully integrated website chatbot with advanced knowledge management may find BotPenguin insufficient.
Key Features:
- Social media bot integration (Instagram, WhatsApp, Facebook, Telegram)
- Drag‑and‑drop flow builder
- 24/7 live AI chat
- Custom enterprise pricing
- Social media engagement features
- Webhook support
✓ Pros:
- +Easy social media integration
- +No coding required
- +Affordable entry price
- +Webhook support for automation
✗ Cons:
- −No embedded web widget support
- −No dedicated knowledge base
- −Limited to social media channels
- −No e‑commerce or ticketing integration
Pricing: Starts at $25/month; custom enterprise packages available
Cvent
Best for: Large conferences and multi‑day events already using Cvent for registration and logistics
Cvent is a leading event management platform that offers a comprehensive suite of tools for event registration, venue sourcing, attendee engagement, and post‑event analytics. While Cvent’s primary focus is on event management rather than a standalone chatbot, the platform does provide an in‑app chat feature that can be used to answer attendee questions, provide event schedules, and facilitate networking. Cvent’s chat can be customized to match event branding and can be accessed via the event app or website. For event planners who already rely on Cvent for registration and logistics, the chat feature offers a convenient way to keep attendees engaged without leaving the platform. Pricing for Cvent is typically customized based on event size, features, and contract terms, and potential users are encouraged to contact the sales team for a quote. A limitation for event planners seeking a dedicated chatbot with advanced AI capabilities is that Cvent’s chat is primarily human‑centric and does not include a robust AI knowledge base or e‑commerce integration.
Key Features:
- Integrated event registration and chat
- Event app and website access
- Custom branding for chat
- Post‑event analytics
- Vendor and venue management tools
- Multi‑channel attendee engagement
✓ Pros:
- +All‑in‑one event management suite
- +Built‑in attendee chat
- +Strong analytics and reporting
- +Vendor and venue management
✗ Cons:
- −Chat is primarily human‑driven
- −No dedicated AI chatbot or knowledge base
- −Limited e‑commerce integration
- −Pricing can be complex
Pricing: Contact for quote; pricing varies by event size and features
Intercom
Best for: Event planners needing a chatbot that integrates with existing CRM and e‑commerce systems
Intercom is a well‑known customer messaging platform that offers a chatbot builder for websites, mobile apps, and other digital channels. Its chatbot can be used by event planners to handle common queries such as ticket pricing, schedule details, and venue policies. Intercom’s visual flow builder allows non‑technical users to create conversation paths, and the platform supports integration with e‑commerce platforms like Shopify, as well as with CRMs such as HubSpot. The chatbot can be embedded on event landing pages, and Intercom’s AI features include natural language understanding and automated routing to human agents when needed. Intercom’s pricing starts with an Essentials plan at $39/month, with a paid plan for advanced features beginning at $99/month. While Intercom offers robust channel support and integration options, it does not provide a dedicated knowledge base system or built‑in ticketing functionality specifically for event booking.
Key Features:
- Website and mobile app chatbot builder
- Visual flow editor
- Integration with Shopify, HubSpot, and other CRMs
- AI natural language understanding
- Automated routing to human agents
- Multi‑channel support (web, app, email)
- Pricing tiers for small to medium teams
✓ Pros:
- +Strong integration ecosystem
- +Easy visual flow creation
- +AI routing to humans
- +Scalable pricing
✗ Cons:
- −No dedicated knowledge base
- −Limited e‑commerce ticketing out of the box
- −Higher cost for advanced features
- −Requires separate authentication for long‑term memory
Pricing: Essentials $39/month; paid plans start at $99/month
Conclusion
Choosing the right chatbot platform can transform how you manage event bookings, from the initial RSVP to post‑event follow‑ups. AgentiveAIQ’s no‑code, highly customizable interface and dual knowledge base make it a clear winner for planners who want a branded, AI‑driven experience with persistent memory for logged‑in users. Jotform AI Agents and BotPenguin offer flexible channel support and easy integration with forms and social media, while Cvent provides an all‑in‑one event management experience, and Intercom delivers powerful CRM integration and advanced routing. Evaluate each platform against your specific event needs—budget, channel mix, and required AI depth—to ensure you deliver a seamless, engaging experience for every attendee. Ready to elevate your next event? Sign up for a free trial or request a demo today and see which platform aligns with your goals.