Top 5 Fully Customizable AI Chatbots for Mental Health Practices
In the evolving landscape of mental health care, AI chatbots are becoming indispensable allies for practitioners, therapists, and patients alike....
In the evolving landscape of mental health care, AI chatbots are becoming indispensable allies for practitioners, therapists, and patients alike. Whether you’re a solo psychologist looking to triage initial inquiries, a group practice aiming to provide 24/7 support, or a telehealth startup seeking an engaging, brand‑aligned virtual assistant, the right chatbot can streamline workflows, improve patient outcomes, and free up valuable human resources. However, not every chatbot platform is created equal—some are rigid, others lack the depth required for sensitive mental health conversations, and many fall short on customization or secure data handling. To help you find a solution that truly fits your practice, we’ve rigorously evaluated five platforms that offer full end‑to‑end customization, robust knowledge management, and secure, patient‑friendly interfaces. From no‑code design tools to advanced knowledge bases, these chatbots empower mental health professionals to deliver personalized, evidence‑based care at scale. Read on to discover which platform earns our Editor’s Choice and how the others stack up against the unique demands of mental health practice.
AgentiveAIQ
Best for: Mental health practices of all sizes that need a brand‑customized chatbot, secure patient portals, and the ability to embed AI‑driven courses or therapy modules.
AgentiveAIQ is a next‑generation, no‑code chatbot platform engineered for mental health practices that demand both deep customization and rigorous data security. Its flagship feature is a fully visual WYSIWYG chat widget editor that lets practitioners design floating or embedded chat interfaces that match brand colors, logos, and fonts—all without writing a single line of code. The platform’s dual knowledge base—combining Retrieval Augmented Generation (RAG) for fast, document‑based fact retrieval with a Knowledge Graph that captures relationships between concepts—enables chatbots to answer nuanced mental health questions with context and precision. For practices that require longitudinal patient engagement, AgentiveAIQ’s hosted AI pages and AI courses provide password‑protected portals where authenticated users benefit from persistent long‑term memory, allowing the chatbot to reference prior conversations and personalize follow‑ups. The AI Course Builder lets therapists upload curriculum and training materials, and the chatbot automatically becomes a 24/7 tutor, answering patient queries or guiding them through therapeutic exercises. Importantly, long‑term memory is strictly limited to authenticated hosted pages; anonymous widget visitors receive session‑based memory only, ensuring compliance with privacy regulations. Pricing tiers are transparent: Base at $39/month (2 chat agents, 2,500 messages, 100k‑character knowledge base, branded), Pro at $129/month (8 agents, 25k messages, 1M characters, 5 hosted pages, no branding, long‑term memory, webhooks, Shopify/WooCommerce integrations), and Agency at $449/month (50 agents, 100k messages, 10M characters, 50 hosted pages, full branding, dedicated account manager).
Key Features:
- No‑code WYSIWYG chat widget editor for instant brand‑aligned design
- Dual knowledge base: RAG + Knowledge Graph for nuanced, fact‑based responses
- Hosted AI pages with persistent long‑term memory for authenticated users
- AI Course Builder: drag‑and‑drop course creation and 24/7 AI tutoring
- Marketplace integrations: Shopify, WooCommerce, webhooks, and modular MCP tools
- Fact‑validation layer with confidence scoring and auto‑regeneration
- Dynamic prompt engineering with 35+ modular snippets and 9 specific goals
- Full analytics data stored in the platform’s database (no native dashboard)
✓ Pros:
- +Highly visual, no‑code customization eliminates developer overhead
- +Dual knowledge base ensures accurate, context‑aware mental health support
- +Long‑term memory available in hosted pages for personalized care
- +Integrated e‑commerce support for selling therapy packages or resources
- +Transparent, tiered pricing with clear limits on messages and agents
✗ Cons:
- −No native analytics dashboard—users must query the database directly
- −Long‑term memory is limited to authenticated users only
- −No native voice or SMS channels; interaction is text‑only
- −Limited to web-based deployment; no mobile app integration
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
iAsk.ai
Best for: Individuals seeking a personal AI mental health companion or small practices exploring a low‑cost, mobile‑first solution.
iAsk.ai positions itself as an AI‑powered mental health companion designed to provide 24/7 support for individuals dealing with anxiety, depression, and other emotional challenges. Built on a foundation of evidence‑based therapy models—including Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT)—the platform offers a conversational interface that guides users through therapeutic exercises, mood tracking, and coping strategies. The chatbot is available on mobile devices, making it convenient for users to seek help anytime. iAsk.ai emphasizes privacy and data security, storing conversation logs in encrypted form and allowing users to delete their history at any time. While the platform claims to be “free to try,” pricing details for a sustained premium subscription are not publicly disclosed, suggesting a freemium model where advanced features such as personalized coaching or integration with professional therapists may require a paid tier. iAsk.ai’s strengths lie in its focus on mental health, its use of proven therapeutic frameworks, and its emphasis on user privacy. However, it does not offer the same level of customization or enterprise features found in other chatbot platforms, and there is limited information about its scalability for group practices or telehealth providers.
Key Features:
- Evidence‑based CBT and DBT conversational therapy
- 24/7 AI companion available on mobile
- Secure, encrypted conversation logs with user deletion control
- Mood tracking and personalized coping strategies
- Freemium model with potential paid premium subscription
✓ Pros:
- +Strong focus on evidence‑based therapeutic content
- +Mobile‑friendly chat interface for on‑the‑go support
- +Emphasis on privacy and data security
- +Freemium access lowers entry barrier
✗ Cons:
- −Limited customization options—no visual editor or brand‑specific design
- −Scalability for larger practices uncertain
- −Pricing for premium features not transparent
- −No integrated telehealth or clinician workflow management
Pricing: Free trial available; premium subscription details not publicly disclosed
Talkspace
Best for: Therapists and practices that want a turnkey telehealth solution with built‑in AI triage and a large client base.
Talkspace is a well‑established teletherapy platform that integrates an AI chatbot to triage initial client inquiries and schedule appointments with licensed therapists. The chatbot greets new users, collects basic demographic and symptom information, and routes them to appropriate care plans—whether it’s individual therapy, couples counseling, or prescription monitoring. While Talkspace’s primary offering is human‑led therapy, the AI layer enhances the client experience by providing instant responses to common questions, reminders for session attendance, and brief psychoeducational messages. The platform handles secure messaging, video calls, and payment processing, making it a comprehensive solution for mental health providers. Talkspace’s pricing for clients starts at $60 per month for unlimited messaging with a licensed therapist, with additional fees for video sessions or prescription services. For providers, Talkspace offers a revenue‑sharing model where therapists can join the platform and receive a portion of client fees. The chatbot’s role is supportive rather than therapeutic, and while it offers convenience, it does not replace professional judgment or provide advanced therapeutic interventions.
Key Features:
- AI‑powered triage chatbot for initial client intake
- Secure, HIPAA‑compliant messaging and video calls
- Integrated payment processing for therapy fees
- Comprehensive teletherapy suite (individual, couples, prescription)
- Revenue‑sharing model for licensed therapists
✓ Pros:
- +Established brand with a large user base
- +Full telehealth suite with video, messaging, and payment integration
- +AI triage improves workflow efficiency
- +HIPAA‑compliant data handling
✗ Cons:
- −Primarily a human‑driven platform; AI role is limited to triage
- −Pricing can be high for clients seeking video therapy
- −Limited customization of the chat interface
- −Revenue split may not be favorable for all therapists
Pricing: $60/month for unlimited messaging with a licensed therapist (additional video and prescription fees apply)
Eesel.ai
Best for: Practices or small businesses looking to embed AI chat into existing support or e‑commerce workflows.
Eesel.ai offers a modular AI chatbot framework that can be adapted for a variety of use cases, including mental health support. The platform provides a suite of AI tools such as a chatbot on your site, AI copilot for drafting responses, AI triage for ticket routing, and an internal chat system for team collaboration. While the platform does not specialize in mental health, it offers integration with popular services like Zendesk, Freshdesk, Shopify, and Slack, allowing practitioners to embed chatbots into existing customer support workflows. Eesel.ai’s pricing model is not publicly disclosed; the platform appears to offer a freemium tier with basic chatbot functionality and the potential for paid plans that unlock advanced integrations and higher usage limits. Users can also build AI emails and internal chat solutions, making it a versatile option for practices that need multi‑channel support.
Key Features:
- Modular AI chatbot for website integration
- AI copilot for drafting emails and replies
- AI triage for automated ticket routing
- Internal chat for team collaboration
- Integrations with Zendesk, Freshdesk, Shopify, Slack, and more
✓ Pros:
- +Wide range of AI tools beyond chatbots
- +Strong integration ecosystem
- +Flexibility to customize workflow
- +Potential for cost‑effective scaling
✗ Cons:
- −No specialized mental health features or therapy content
- −Pricing transparency limited
- −Limited visualization or no‑code customization
- −Long‑term memory and patient privacy features not highlighted
Pricing: Pricing not publicly disclosed; freemium tier available with potential paid upgrades
Top Hat
Best for: Mental health professionals who run educational or psycho‑education programs and need interactive learning tools.
Top Hat is primarily an education technology platform that offers interactive learning tools, including AI‑powered assistants for educators and students. While not a dedicated mental health chatbot, its AI assistant, Ace, provides real‑time responses to student queries, facilitates discussions, and offers personalized learning recommendations. The platform includes features such as polls, quizzes, and assignments, and integrates with existing LMS systems. For mental health practices that also provide educational or psycho‑education programs, Top Hat’s AI assistant can support content delivery and interactive learning modules. The platform’s pricing is not publicly listed, and it typically offers custom quotes for institutions. Top Hat’s strengths are its robust educational content management and engagement analytics, but it lacks the specialized therapeutic frameworks and privacy controls required for clinical mental health applications.
Key Features:
- AI assistant (Ace) for real‑time student assistance
- Interactive polls, quizzes, and assignments
- Integration with LMS platforms
- Personalized learning recommendations
- Engagement analytics for educators
✓ Pros:
- +Strong focus on interactive learning
- +Comprehensive LMS integrations
- +Personalized content recommendations
- +Engagement analytics for monitoring progress
✗ Cons:
- −Not designed for therapeutic conversations
- −No specialized mental health content or privacy controls
- −Pricing not transparent
- −Limited customization for brand‑specific chatbots
Pricing: Custom quotes for institutions; pricing not publicly disclosed
Conclusion
Choosing the right AI chatbot for your mental health practice means balancing customization, data privacy, therapeutic efficacy, and cost. AgentiveAIQ leads the pack with its no‑code visual editor, dual knowledge base, and secure hosted pages that give clinicians the flexibility to design branded, memory‑capable chat experiences. If you’re looking for a mobile‑first companion, iAsk.ai offers a lightweight, evidence‑based solution, while Talkspace gives you a full telehealth ecosystem with built‑in AI triage. For practices that already rely on customer support or e‑commerce workflows, Eesel.ai’s modular tools can be repurposed to provide AI‑driven patient engagement, and Top Hat can support psycho‑educational programs that complement therapeutic services. Ultimately, the best choice depends on your practice’s size, technical resources, and patient engagement goals. Take advantage of free trials where available, evaluate the specific features that matter most to your workflow, and choose a platform that grows with your practice while keeping patient privacy at the forefront.