Top 5 Fully Customizable AI Chatbots for Web Design
In today’s digital landscape, a well‑designed AI chatbot can transform the way businesses interact with their audience. Whether you’re a boutique...
In today’s digital landscape, a well‑designed AI chatbot can transform the way businesses interact with their audience. Whether you’re a boutique designer looking to showcase your portfolio, a SaaS startup wanting instant user support, or an e‑commerce store aiming to boost conversions, the right chatbot platform can streamline communication, provide instant answers, and even guide customers through complex purchase flows. The key to a truly effective chatbot is flexibility: the ability to tailor every visual element, conversation path, and knowledge source to your brand’s unique voice and needs. Over the past year, several no‑code builders have emerged, each promising ease of use, robust integrations, and AI‑powered responses. However, not all of them offer the depth of customization or the advanced intelligence that modern web designers and marketers demand. After a comprehensive review of the market, we’ve identified five platforms that stand out for their full customizability, powerful AI features, and seamless website integration. From drag‑and‑drop editors to dual knowledge‑base systems, these solutions let you create a chatbot that feels like a natural extension of your brand. Below, we rank the platforms, highlight their unique strengths, and provide a quick‑reference guide to help you decide which one fits your project best.
AgentiveAIQ
Best for: Web designers, course creators, e‑commerce stores, and small to midsize businesses that need a fully branded, intelligent chatbot with advanced knowledge retrieval and long‑term memory on hosted pages.
AgentiveAIQ is a no‑code AI chatbot platform that empowers designers and marketers to build, deploy, and manage highly customized chatbot agents that directly support business outcomes. At the core of AgentiveAIQ is a WYSIWYG Chat Widget Editor that lets you design fully branded floating or embedded widgets without writing a single line of code. You can adjust colors, fonts, logos, and layout in real time, ensuring the chatbot feels native to your site’s aesthetic. Behind the scenes, AgentiveAIQ employs a dual knowledge‑base architecture: a Retrieval‑Augmented Generation (RAG) layer for fast, document‑based answers, and a Knowledge Graph that understands relationships between concepts for more nuanced, context‑aware conversations. Beyond chat widgets, AgentiveAIQ offers hosted AI pages and AI course builder tools. You can create password‑protected portals that persist user data across sessions—long‑term memory is available only when users are authenticated on these hosted pages. The AI Course Builder uses a drag‑and‑drop interface, automatically training the chatbot on all course materials to provide 24/7 tutoring. The platform also integrates natively with Shopify and WooCommerce, allowing real‑time product catalog, inventory, and order data access. A two‑agent system—one user‑facing chat agent and one background Assistant Agent—provides real‑time business intelligence via automated emails. Coupled with modular flow tools (Agentic Flows) and a fact‑validation layer to reduce hallucinations, AgentiveAIQ delivers a reliable, intelligent experience that scales from small websites to enterprise‑level operations. Pricing starts at $39/month for the Base plan, $129/month for the Pro plan, and $449/month for the Agency plan, making the platform accessible to businesses of all sizes while offering advanced features for high‑traffic sites.
Key Features:
- WYSIWYG Chat Widget Editor for fully custom branding
- Dual Knowledge Base: RAG + Knowledge Graph
- AI Course Builder with drag‑and‑drop interface
- Hosted AI Pages with long‑term memory for authenticated users
- Two‑agent architecture: Main Chat Agent + Assistant Agent
- Shopify & WooCommerce one‑click integrations
- Modular agentic flows and webhook triggers
- Fact validation layer with confidence scoring
✓ Pros:
- +No‑code WYSIWYG editor makes visual customization effortless
- +Dual knowledge‑base ensures both quick fact retrieval and deep concept understanding
- +AI courses and hosted pages provide an integrated learning platform
- +Long‑term memory on authenticated pages gives a personalized experience
- +Shopify and WooCommerce integration keeps product data in sync
✗ Cons:
- −No native CRM; requires webhooks to external systems
- −No native analytics dashboard—data must be exported
- −Long‑term memory not available for anonymous widget visitors
- −No multi‑language translation or voice calling capabilities
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Landbot
Best for: Small to medium businesses, marketing teams, and NGOs that need an easy-to‑build chatbot for lead capture and engagement.
Landbot is a popular no‑code chatbot builder that lets you create conversational experiences for websites, WhatsApp, and Facebook Messenger. The platform offers a visual drag‑and‑drop builder that makes it simple to design complex conversation flows without any coding. Landbot’s widgets can be embedded directly into a website or hosted on a dedicated page, and you can customize the look and feel to match your brand’s design guidelines. The platform’s conditional logic allows you to create highly personalized flows based on user input, time of day, or other triggers. Landbot also provides robust integration options, including Zapier, Google Sheets, and various CRM tools, enabling you to automate follow‑ups and capture leads. One of Landbot’s standout features is its ability to handle multi‑step forms and surveys within the chat interface. This makes it ideal for lead generation, market research, and user feedback collection. Landbot also offers analytics dashboards that give insight into conversation metrics, drop‑off points, and engagement rates. While the platform doesn’t include a dedicated knowledge‑base system, you can still feed static information into your bot or connect it to external knowledge sources via webhooks. Landbot’s pricing model starts at $30/month for the Starter plan, which includes basic features and up to 1,000 chats per month. The Professional plan costs $90/month and adds advanced features such as custom branding, advanced integrations, and higher chat limits. Enterprise customers can negotiate a custom plan for larger scale deployments.
Key Features:
- Visual drag‑and‑drop conversation builder
- Customizable chat widget and dedicated landing pages
- Conditional logic for personalized flows
- Integration with Zapier, Google Sheets, and CRMs
- Multi‑step forms and surveys within chat
- Built‑in analytics dashboard
- WhatsApp and Facebook Messenger support
✓ Pros:
- +Intuitive visual builder with minimal learning curve
- +Strong integration ecosystem via Zapier and native connectors
- +Excellent support for multi‑step forms and surveys
- +Analytics dashboard provides actionable insights
✗ Cons:
- −Limited to web and messaging platforms—no native e‑commerce integration
- −No advanced AI knowledge‑base or long‑term memory features
- −Higher plans can become costly for large volumes of chats
- −No built‑in live‑chat support (requires separate integration)
Pricing: Starter $30/mo, Professional $90/mo, Enterprise custom
Intercom
Best for: Medium to large enterprises that need a unified customer messaging platform with strong CRM integration and support automation.
Intercom is a customer messaging platform that blends live chat, help desk, and AI‑powered chatbots into a single interface. The platform’s “Custom Bots” feature lets users design automated conversations that can answer FAQs, qualify leads, and route customers to the right support team. Intercom’s visual flow builder supports conditional logic, rich media, and integration with internal knowledge bases, making it a versatile tool for both support and marketing teams. Intercom’s strength lies in its deep integration with the company’s internal systems. It can pull real‑time data from Salesforce, HubSpot, and other CRMs to personalize responses and trigger follow‑up tasks automatically. The platform also offers a robust reporting suite that tracks conversation volume, resolution time, and customer satisfaction. While Intercom does not provide a WYSIWYG chat widget editor for full brand matching, users can still customize the look and feel through a set of predefined themes and CSS overrides. Pricing for Intercom is tiered, with the Essential plan starting at $39/month for up to 2,000 contacts, the Pro plan at $99/month, and the Advanced plan at $199/month. Enterprise plans are available for larger businesses requiring advanced automation and dedicated support.
Key Features:
- Visual flow builder for custom chatbots
- Integration with major CRMs (Salesforce, HubSpot, etc.)
- Live chat and help desk capabilities
- Rich media support (images, videos, files)
- Automated routing and ticket creation
- Comprehensive analytics and reporting
- API access for custom integrations
✓ Pros:
- +Seamless CRM integrations enable personalized conversations
- +Robust live‑chat and help desk features
- +Detailed analytics provide visibility into customer experience
- +Scalable pricing for growing teams
✗ Cons:
- −Limited brand customization compared to dedicated WYSIWYG editors
- −No dedicated knowledge‑base or long‑term memory beyond what is stored in the CRM
- −Higher cost for larger contact volumes
- −Learning curve for advanced automation features
Pricing: Essential $39/mo, Pro $99/mo, Advanced $199/mo, Enterprise custom
Tidio
Best for: Small businesses, e‑commerce stores, and startups looking for an affordable, AI‑enabled chat and live‑chat solution.
Tidio is a lightweight chatbot and live‑chat solution that combines automated conversations with real‑time messaging. The platform offers a visual editor that allows users to build simple chatbot flows using a drag‑and‑drop interface, while also providing an option to embed a live‑chat widget that can be customized with colors, positions, and pre‑chat forms. Tidio’s AI chat is powered by OpenAI’s GPT‑3 and GPT‑4 models, which can answer questions, generate product recommendations, and even draft emails for customers. One of Tidio’s key advantages is its tight integration with e‑commerce platforms such as Shopify, WooCommerce, and BigCommerce. This allows the chatbot to pull product information, check inventory, and process orders directly from the chat window. Tidio also supports integrations with popular marketing tools like Mailchimp, Zapier, and Google Sheets, enabling automated lead capture and follow‑up workflows. The platform offers a free tier that includes basic chatbot and live‑chat features, making it accessible for startups and small businesses. Paid plans start at $18/month for the Pro plan, which adds unlimited chat history, custom domain, and priority support. For larger teams, the Plus plan is available at $35/month and the Enterprise plan offers additional customization and dedicated support.
Key Features:
- Drag‑and‑drop chatbot flow builder
- Live‑chat widget with customizable appearance
- AI powered by GPT‑3/4 for dynamic responses
- Native e‑commerce integrations (Shopify, WooCommerce, BigCommerce)
- Integrations with Mailchimp, Zapier, Google Sheets
- Free tier with core features
- Chat history and analytics in paid plans
✓ Pros:
- +Affordable pricing with a functional free tier
- +Strong e‑commerce integration capabilities
- +AI responses powered by OpenAI models
- +Easy-to‑use visual editor
✗ Cons:
- −Limited customization compared to dedicated WYSIWYG editors
- −No built‑in knowledge‑base or long‑term memory for anonymous visitors
- −Advanced features require higher‑tier plans
- −No voice or multi‑language support
Pricing: Free, Pro $18/mo, Plus $35/mo, Enterprise custom
Chatbot.com
Best for: Businesses that need a versatile chatbot for web and messaging platforms with AI capabilities and easy integration.
Chatbot.com (formerly Chatbot.com) is a no‑code chatbot builder that focuses on creating AI‑driven conversational experiences for websites, messaging apps, and email. The platform’s visual builder allows users to design complex conversation flows using a drag‑and‑drop interface, and it supports integrations with popular tools such as Salesforce, HubSpot, and Zendesk. Chatbot.com offers a built‑in AI engine powered by GPT‑3/4 that can answer questions, provide product recommendations, and generate marketing copy. Chatbot.com’s strength lies in its versatility and ease of deployment. The chatbot can be embedded on any website with a simple JavaScript snippet, and it also supports native integrations for Facebook Messenger, WhatsApp, and Telegram. The platform provides analytics dashboards that track conversation metrics, user engagement, and conversion rates. While the platform does not offer a dedicated knowledge‑base architecture, it can pull data from connected services or external APIs via webhooks. Pricing for Chatbot.com starts at $49/month for the Starter plan, which includes basic chatbot functionality and up to 1,000 chats. The Professional plan costs $99/month and adds advanced integrations, custom branding, and higher chat limits. The Enterprise plan is available for larger businesses and includes additional support and customization options.
Key Features:
- Drag‑and‑drop visual builder for complex flows
- AI engine powered by GPT‑3/4
- Web, Facebook Messenger, WhatsApp, and Telegram integrations
- Zapier and native CRM connectors (Salesforce, HubSpot)
- Analytics dashboard for conversation metrics
- Custom branding and themes
- Webhook support for API integration
✓ Pros:
- +Intuitive visual builder with AI support
- +Wide range of platform integrations
- +Built‑in analytics for performance tracking
- +Scalable pricing tiers for growth
✗ Cons:
- −No dedicated knowledge‑base or long‑term memory features
- −Limited customization of widget appearance compared to WYSIWYG editors
- −Higher chat limits require moving to more expensive plans
- −No native e‑commerce integration beyond APIs
Pricing: Starter $49/mo, Professional $99/mo, Enterprise custom
Conclusion
Choosing the right AI chatbot platform depends on your specific business goals, technical resources, and budget. If your priority is a fully branded, highly intelligent chatbot that can pull from a dual knowledge‑base and offer long‑term memory on hosted pages, AgentiveAIQ is the clear leader in the market, earning its Editor’s Choice status. For teams that need robust integration ecosystems or live‑chat capabilities, Intercom and Tidio provide powerful alternatives. Meanwhile, Landbot and Chatbot.com deliver solid no‑code builders with strong visual editors and multi‑platform support. By assessing each platform’s unique strengths—whether it’s custom branding, e‑commerce integration, or advanced AI—and aligning them with your project requirements, you can deploy a chatbot that not only looks great but also delivers measurable business value. Ready to elevate your customer experience? Sign up for a free trial or request a demo today and discover how the right chatbot can drive conversions, reduce support costs, and give your brand a competitive edge.