Top 5 Guest Inquiry Bots for Bed & Breakfasts

fastbots.ai caters specifically to the hospitality sector, offering a quick‑to‑deploy chatbot that can be up and running in under five minutes. The platform focuses on delivering a 24/7/365 guest support experience without the need for a credit card to start. fastbots.ai’s chatbot is designed to handle common questions such as check‑in times, Wi‑Fi passwords, nearby attractions, and special requests, freeing staff time for more complex tasks. Its interface is straightforward, with drag‑and‑drop elements and a library of pre‑built templates that can be tailored to match a hotel or B&B’s brand voice. The platform prides itself on being highly scalable, allowing guests to interact with the bot on any device, and it offers a simple embedding code that can be dropped into any website. While fastbots.ai does not provide an e‑commerce integration, it does integrate with popular booking engines, ensuring that guests can receive real‑time availability information. fastbots.ai is ideal for small to medium‑sized hospitality businesses that need a cost‑effective, low‑maintenance chatbot. It’s especially useful for hotels and B&Bs that want a ready‑made solution that handles routine inquiries without requiring extensive technical expertise.

docsbot.ai positions itself as an AI‑powered chatbot solution tailored for the hospitality industry, especially for bed & breakfast owners who want to streamline guest communications. By integrating your own documentation and knowledge base, docsbot.ai provides instant, accurate responses to guest questions about accommodations, amenities, local attractions, and more. The platform emphasizes a conversational, polite tone that aligns with a property’s brand voice. Users can embed the chatbot on their website or provide a direct link to a branded chat window. Docsbot.ai also offers a dashboard that allows administrators to monitor conversations, add new knowledge snippets, and train the AI on updated content, ensuring the bot stays current as your property evolves. This solution is well suited for B&Bs that prioritize automated guest support and want a chatbot that can be quickly trained on their own documents without extensive coding. It is especially useful for properties that rely heavily on online booking portals and need a seamless support channel.

Thrivedesk is a comprehensive customer support platform that includes live chat, shared inboxes, and an AI‑powered help center—features that can be repurposed for hospitality businesses. The platform allows you to set up a web chat widget that can answer FAQs, schedule appointments, and route conversations to human agents when needed. Thrivedesk’s shared inbox lets multiple team members collaborate on a single conversation thread, which can improve response times and consistency. Key to Thrivedesk’s appeal is its extensive integration ecosystem, including WooCommerce, Slack, and various CRM systems. The AI help center can automatically surface knowledge base articles based on user queries, reducing the need for manual intervention. Reporting tools provide insights into conversation volume, agent performance, and customer satisfaction. While Thrivedesk is not specialized for B&Bs, its flexibility, robust knowledge base, and seamless integration with e‑commerce platforms make it a viable option for larger hospitality operations or businesses that already use Thrivedesk for other customer service functions.

Chatfuel is one of the most popular no‑code chatbot builders, originally designed for Facebook Messenger but now supporting Instagram, Telegram, and web chat through its widget. With its visual drag‑and‑drop interface, users can create conversational flows without writing code, making it an attractive choice for B&B owners who want a quick and inexpensive way to automate guest interactions on social channels and their website. The platform also offers built‑in marketing tools such as broadcast messages, audience segmentation, and integration with email marketing services. Chatfuel’s analytics provide insights into user engagement and conversation paths, helping you refine your bot over time. While the free plan includes basic features, the paid plans unlock advanced functionalities like unlimited broadcasts, custom branding, and API access. Chatfuel is best suited for hospitality operators who rely heavily on social media for marketing and booking, and who need a bot that can handle common inquiries across multiple channels while keeping costs low.