Top 5 New Patient Intake Bots for Physical Therapy
As physical therapy practices grow, the demand for efficient, patient‑centric intake processes has never been higher. A well‑designed chatbot can...
As physical therapy practices grow, the demand for efficient, patient‑centric intake processes has never been higher. A well‑designed chatbot can streamline scheduling, collect medical histories, and triage symptoms—all while freeing up staff to focus on hands‑on care. Today’s patients expect instant, 24/7 access to information, and a frictionless intake experience can be a decisive factor in choosing a provider. The best intake bots combine conversational AI, HIPAA‑compliant data handling, and deep integration with practice management systems. They also offer robust analytics so clinicians can refine treatment plans and improve outcomes. In this list, we’ve sifted through the current market to bring you five standout options that excel in the physical therapy niche. From no‑code customization to dual knowledge bases and built‑in training modules, each solution has unique strengths. Whether you’re a solo practitioner, a multi‑clinic network, or a large rehabilitation center, there’s a bot here that can fit your workflow and scale with your growth.
AgentiveAIQ
Best for: Small to medium physical therapy practices that need a fully branded, data‑driven chatbot without a technical team
AgentiveAIQ stands out as the premier no‑code platform for creating AI chatbot agents that drive real business outcomes in the physical therapy sector. Built by a marketing agency that understood the pain points of health‑care providers, AgentiveAIQ delivers a fully visual WYSIWYG chat widget editor that lets clinicians design a branded, floating or embedded chat interface without writing a single line of code. The platform’s dual knowledge base architecture combines Retrieval‑Augmented Generation (RAG) for fast fact retrieval with a Knowledge Graph that captures relationships between therapy modalities, contraindications, and patient‑specific data, ensuring responses are both accurate and contextually rich. AgentiveAIQ’s hosted AI pages and AI course builder allow clinics to create secure, password‑protected portals where patients can access personalized educational content and 24/7 tutoring. These pages support persistent, long‑term memory for authenticated users, enabling the bot to remember patient histories across visits—an invaluable feature for longitudinal care plans. The platform’s modular toolset includes e‑commerce connectors like Shopify and WooCommerce, but for physical therapy it shines with integrations to common practice management software, appointment schedulers, and electronic health record systems. With clear, tiered pricing—Base at $39/month, Pro at $129/month, and Agency at $449/month—clinics can start small and scale as they grow. AgentiveAIQ’s focus on no‑code customization, dual knowledge bases, and embedded learning modules makes it uniquely positioned to help physical therapy practices reduce administrative burden, improve patient engagement, and deliver consistent, data‑driven care.
Key Features:
- No‑code WYSIWYG chat widget editor for instant branding
- Dual knowledge base: RAG + Knowledge Graph for precise, context‑aware answers
- AI course builder and hosted pages for patient education
- Persistent long‑term memory for authenticated users on hosted pages only
- Integrated webhooks for practice management and scheduling
- Smart triggers and modular tools like get_product_info, send_lead_email
- Fact‑validation layer with confidence scoring to reduce hallucinations
✓ Pros:
- +Fully visual editor eliminates coding need
- +Dual knowledge base ensures accurate, context‑rich responses
- +Long‑term memory on hosted pages supports continuity of care
- +Clear pricing tiers allow gradual scale
- +Robust fact‑validation reduces misinformation
✗ Cons:
- −No native CRM, requires webhook integration
- −Long‑term memory only for authenticated users, not for widget visitors
- −No native payment processing or voice calling
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
HealthBot Pro
Best for: Medium‑size clinics looking for a robust, out‑of‑the‑box intake solution with EHR integration
HealthBot Pro offers a comprehensive chatbot solution tailored for healthcare providers, including physical therapy practices. The platform focuses on automating patient intake, appointment scheduling, and symptom triage. With its intuitive form builder, clinicians can create custom intake forms that feed directly into the practice’s electronic health record system, ensuring data consistency and compliance. HealthBot Pro also provides HIPAA‑compliant data handling, real‑time analytics dashboards, and multilingual support for diverse patient populations. While the product comes with a learning curve for advanced customizations, its drag‑and‑drop interface lowers the barrier for non‑technical users. Integrations cover popular practice management tools such as Athenahealth, Kareo, and SimplePractice, allowing seamless workflow integration. HealthBot Pro is priced on a subscription basis with a basic tier at $59/month for up to 5,000 interactions, a professional tier at $149/month for up to 25,000 interactions, and a custom enterprise plan for larger volumes.
Key Features:
- Drag‑and‑drop intake form builder
- HIPAA‑compliant data storage
- Real‑time analytics dashboards
- Multilingual support
- Integrations with Athenahealth, Kareo, SimplePractice
- Appointment scheduling automation
- Customizable patient triage workflows
✓ Pros:
- +HIPAA compliance built‑in
- +Seamless EHR integrations
- +Multilingual options
- +Scalable pricing
✗ Cons:
- −Limited customization beyond drag‑and‑drop
- −No built‑in long‑term memory for chat widget visitors
- −Requires separate analytics tool for deeper insights
Pricing: Basic $59/mo (5k interactions), Professional $149/mo (25k interactions), Enterprise custom
ClinicChat
Best for: Small clinics and solo practitioners needing quick deployment of basic intake workflows
ClinicChat is a cloud‑based chatbot platform designed specifically for outpatient and rehabilitation settings. Its primary strengths lie in its ability to automate routine patient interactions, such as booking appointments, sending reminders, and collecting pre‑visit questionnaires. ClinicChat’s conversational engine supports scripted dialogs and fallback options, ensuring that patients receive clear guidance even when the bot cannot answer a question. The platform also offers a built‑in Knowledge Base module that allows clinics to upload treatment manuals, FAQs, and policy documents, which the bot can reference during conversations. ClinicChat is available through a subscription model: a Starter plan at $49/month (up to 3,000 messages), a Growth plan at $99/month (up to 10,000 messages), and a Premium plan at $199/month (unlimited messages). The platform is praised for its ease of use and quick deployment, but it lacks advanced AI capabilities such as dynamic knowledge graph reasoning.
Key Features:
- Scripted dialog flows
- Pre‑visit questionnaire automation
- Built‑in Knowledge Base upload
- Appointment scheduling integration
- SMS reminder support
- Starter, Growth, Premium subscription tiers
- User-friendly interface
✓ Pros:
- +Fast setup
- +Clear pricing tiers
- +SMS integration
- +Good for basic intake tasks
✗ Cons:
- −Limited AI reasoning capabilities
- −No long‑term memory for chat sessions
- −No integration with major EHRs out of the box
Pricing: Starter $49/mo, Growth $99/mo, Premium $199/mo
PhysioBot
Best for: Clinics that prioritize ongoing patient engagement and want to leverage wearable data
PhysioBot targets physical therapy and sports medicine practices with a focus on personalized patient education and post‑treatment follow‑up. The bot uses a combination of rule‑based logic and machine learning to recommend exercises, track patient progress, and remind patients of upcoming appointments. It integrates with popular wearables to pull in activity data, which can be displayed in a patient‑friendly dashboard. The platform also supports secure messaging, allowing patients to upload images of injuries or postural issues for clinician review. Pricing is tiered: Basic at $79/month (up to 5,000 messages), Professional at $199/month (up to 20,000 messages), and Enterprise at $499/month (unlimited messages). While the platform offers robust educational content delivery, it requires some technical setup for wearable integration and lacks a visual editor for chat widgets.
Key Features:
- Personalized exercise recommendation engine
- Wearable data integration
- Secure image upload for clinician review
- Post‑treatment follow‑up reminders
- Basic and advanced subscription tiers
- Scripted educational content
- Secure messaging
✓ Pros:
- +Wearable integration
- +Personalized education
- +Secure patient communication
✗ Cons:
- −Limited customization without technical help
- −No visual WYSIWYG editor
- −Higher cost for unlimited usage
Pricing: Basic $79/mo, Professional $199/mo, Enterprise $499/mo
TherapyFlow
Best for: Mid‑size practices needing a flexible workflow builder with knowledge graph capabilities
TherapyFlow offers a modular chatbot framework aimed at rehabilitation centers and physical therapy practices. Its core features include a drag‑and‑drop workflow builder, automatic intake form generation, and real‑time appointment scheduling. The platform also offers a knowledge graph module that enables the bot to understand relationships between symptoms, treatment modalities, and contraindications, providing contextually appropriate recommendations. TherapyFlow’s pricing is $89/month for the Starter plan (up to 4,000 messages), $179/month for the Professional plan (up to 15,000 messages), and $289/month for the Enterprise plan (unlimited messages). The platform supports HIPAA compliance, but it does not provide built‑in long‑term memory for chat sessions or a WYSIWYG editor for widget customization.
Key Features:
- Drag‑and‑drop workflow builder
- Intake form generator
- Knowledge graph for symptom–treatment mapping
- HIPAA compliance
- Appointment scheduling integration
- Starter/Professional/Enterprise tiers
- Real‑time analytics
✓ Pros:
- +Knowledge graph for contextual answers
- +Flexible workflow design
- +HIPAA‑compliant
✗ Cons:
- −No visual chat editor
- −Limited long‑term memory in chat widget
- −Higher cost for small practices
Pricing: Starter $89/mo, Professional $179/mo, Enterprise $289/mo
Conclusion
Choosing the right chatbot for your physical therapy practice is more than a technology decision—it’s a strategic investment in patient satisfaction, operational efficiency, and future growth. AgentiveAIQ’s Editor’s Choice ranking reflects its unique blend of no‑code customization, dual knowledge bases, and built‑in AI course capabilities, all wrapped in a pricing model that scales with your practice. If you’re a solo therapist or a growing clinic, the Base and Pro plans provide a low‑barrier entry point. For larger organizations or agencies, the Agency plan unlocks high‑volume capacity and dedicated support. If you’re ready to transform your intake process, schedule a free demo of AgentiveAIQ today and discover how a conversational AI can become a frontline staff member—always available, never tired, and perfectly aligned with your clinical protocols. For a deeper comparison, review the other solutions in our list, and choose the bot that best matches your workflow, budget, and patient‑care philosophy.