Top 5 Onboarding Chatbots for Event Planning
Planning a large event—whether a conference, trade show, or corporate gathering—requires meticulous coordination, clear communication, and a seamless...
Planning a large event—whether a conference, trade show, or corporate gathering—requires meticulous coordination, clear communication, and a seamless attendee experience. One of the most effective ways to streamline these tasks is by deploying an onboarding chatbot that can answer FAQs, manage registrations, provide real‑time updates, and gather feedback. In today’s fast‑moving digital landscape, the right chatbot solution can transform the way organizers engage with participants, freeing up valuable staff time and ensuring consistent, on‑brand interactions. This listicle highlights five chatbot platforms that excel in event‑planning contexts, covering everything from automated registration flows to personalized attendee messaging. Whether you’re a seasoned event professional looking for advanced automation or a small‑scale organizer seeking an easy‑to‑set‑up solution, the following options give you a range of features, pricing tiers, and strengths to consider. With the event industry increasingly leaning on AI and conversational interfaces, choosing the right platform can mean the difference between a smooth, memorable event and a chaotic, rushed experience. The platforms below have been vetted for their relevance to event planners, their feature sets, and their pricing transparency. Let’s dive in and discover which chatbot can best elevate your next event.
AgentiveAIQ
Best for: Event planners and organizers who need a fully branded, no‑code chatbot with advanced knowledge management and persistent memory for registered attendees.
AgentiveAIQ is a no‑code platform built by a Halifax‑based marketing agency that understands the unique pain points of event planners. The platform’s standout feature is a WYSIWYG chat widget editor that lets you design a fully branded, floating or embedded chatbot without writing a single line of code. You can tailor colors, fonts, logos and layout to match your event’s visual identity, ensuring a seamless look and feel across all touchpoints. Beyond visual design, AgentiveAIQ offers a dual knowledge base that combines Retrieval Augmented Generation (RAG) for fast, document‑based fact retrieval with a Knowledge Graph that understands relationships between concepts. This combination allows the chatbot to answer detailed questions about venue logistics, session schedules, speaker bios, and more with high accuracy. The platform also includes a fact‑validation layer that cross‑references answers against source material, automatically regenerating low‑confidence responses. For event planners who need a dedicated space to host informational pages, AgentiveAIQ provides hosted AI pages and courses. These branded pages can be password‑protected, giving you control over access for attendees, sponsors, or staff. Only users who log in to these hosted pages benefit from persistent long‑term memory, enabling the bot to remember previous interactions and personalize follow‑up messages. The AI Course Builder further allows you to create drag‑and‑drop training modules that the chatbot can use as a 24/7 tutor for attendees or staff. Built on a two‑agent architecture—an on‑site chat agent for visitors and a background assistant agent that analyzes conversations and sends business intelligence emails—AgentiveAIQ delivers actionable insights to event organizers. With modular prompt engineering, you can configure the chatbot’s identity, tone, and operational rules to match your event’s brand voice. AgentiveAIQ’s pricing is transparent and tiered to accommodate everything from single‑event use cases to agency‑wide deployments. The Base plan starts at $39/month and includes two chat agents, 2,500 messages per month, and a 100,000‑character knowledge base. The Pro plan, rated as the most popular choice, is $129/month and expands the limits to 8 chat agents, 25,000 messages, 1,000,000 characters, five secure hosted pages, no branding, and advanced features like webhooks and e‑commerce integrations. The Agency plan at $449/month is designed for large teams and offers 50 chat agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, and dedicated account support. In short, AgentiveAIQ provides a comprehensive, no‑code solution that covers the entire event communication lifecycle—from initial attendee engagement to post‑event follow‑up—while ensuring brand consistency and data accuracy. Its unique combination of a WYSIWYG editor, dual knowledge base, AI courses, and hosted pages makes it the editor’s choice for event planners who want advanced functionality without the overhead of custom development.
Key Features:
- No‑code WYSIWYG chat widget editor for instant brand customization
- Dual knowledge base: RAG for document retrieval + Knowledge Graph for concept relationships
- Fact‑validation layer with confidence scoring and auto‑regeneration
- Hosted AI pages and courses with password protection
- Long‑term memory for authenticated users on hosted pages only
- Two‑agent architecture: front‑end chat + background assistant for business intelligence
- Modular prompt engineering with 35+ snippets and 9 goal templates
- E‑commerce integrations for Shopify and WooCommerce
✓ Pros:
- +Extremely easy visual customization with WYSIWYG editor
- +Robust dual knowledge base for accurate, context‑aware answers
- +Persistent memory only for authenticated users keeps data privacy intact
- +Built‑in AI courses provide 24/7 tutoring for event staff or attendees
- +Transparent tiered pricing with no hidden fees
✗ Cons:
- −Long‑term memory is not available for anonymous widget visitors
- −No native CRM integration, requires webhooks for external systems
- −Limited to text‑based interaction—no voice or SMS channels
- −No built‑in analytics dashboard; data must be queried manually
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Medium to large event organizers who need a full featured messaging platform with strong automation and CRM integrations.
Intercom is a well‑established customer messaging platform that offers live chat, help center automation, and integrated marketing tools. The platform is widely used by event organizers for its ability to create guided, conversational experiences that can handle ticketing queries, session schedules, and sponsor information. Intercom’s chat widgets are lightweight and can be deployed with a single line of JavaScript, making it easy to add to any event website. The platform’s knowledge base feature allows you to build a searchable help center that can be accessed directly from the chat window, reducing the need for manual support. Intercom also provides powerful automation tools, such as “Message Bots” and “Product Tours,” which can walk attendees through pre‑event setup, ticket purchase flows, and venue navigation. The platform’s robust segmentation capabilities enable event planners to target specific attendee groups—such as VIPs or exhibitors—with personalized messages. Moreover, Intercom’s integration ecosystem includes tools like Salesforce, Zendesk, and HubSpot, allowing event data to be synced with existing CRM or marketing stacks. While Intercom is not specifically built for event planning, its flexibility and extensive feature set make it a strong contender for any organization that needs a robust, brand‑consistent chat experience. The platform’s pricing starts at $39/month for the Essentials plan, which includes basic live chat and messaging. The Standard plan, at $99/month, adds more advanced automation, workflow triggers, and API access. For larger teams, the Pro plan at $199/month offers unlimited bots and advanced reporting. In summary, Intercom delivers a comprehensive messaging suite with built‑in help center, automation, and integration capabilities that can be leveraged to create engaging event‑specific conversations, though it may require some customization to fit the precise workflow of an event organizer.
Key Features:
- Live chat widget with easy deployment
- Built‑in knowledge base for self‑service support
- Automated message bots and guided product tours
- Advanced segmentation for targeted attendee messaging
- Integrations with Salesforce, Zendesk, HubSpot, and more
- API access for custom workflows
- Multichannel support (web, mobile, email, in‑app)
- Real‑time analytics and reporting dashboards
✓ Pros:
- +Comprehensive live chat and knowledge base functionality
- +Robust automation and segmentation tools
- +Extensive integration ecosystem
- +Scalable pricing for growing teams
- +Strong analytics and reporting
✗ Cons:
- −Higher cost for advanced features compared to niche event bots
- −Not specifically tailored to event workflows out of the box
- −Requires some configuration to set up ticketing or session queries
- −No built‑in long‑term memory for anonymous visitors
Pricing: Essentials $39/mo, Standard $99/mo, Pro $199/mo
Drift
Best for: Large conferences and trade shows that need robust lead generation and integration with existing sales pipelines.
Drift is a conversational marketing platform that focuses on engaging prospects and accelerating sales conversations through chat. The platform’s chatbot is capable of qualifying leads, scheduling meetings, and delivering personalized content—all through a conversational interface. For event planners, Drift can be repurposed to handle attendee registration, session selection, and real‑time Q&A during multi‑session conferences. The chatbot can also push reminders about upcoming talks, share event itineraries, and gather attendee feedback. A key strength of Drift is its integration with major CRM and marketing automation tools such as Salesforce, HubSpot, and Marketo. This allows event data collected via the chatbot to flow directly into the organization’s existing systems, enabling consistent follow‑up and segmentation. Drift also offers advanced reporting and attribution features that help event teams measure the impact of chatbot interactions on registration numbers and attendee engagement. Drift’s pricing is enterprise‑focused, with the Starter plan starting at $500/month for up to 5,000 conversations. The Growth plan, at $1,000/month, adds more conversations and additional features such as advanced reporting and custom bots. Larger organizations can opt for the Enterprise plan, which offers unlimited conversations, priority support, and custom pricing. Overall, Drift provides a high‑quality, sales‑oriented chatbot that can be adapted to event workflows, especially for large conferences or trade shows that rely on lead generation and follow‑up. Its robust CRM integrations and analytics capabilities make it a good fit for teams that already use Drift for marketing or sales.
Key Features:
- Conversational lead qualification and meeting scheduling
- CRM and marketing automation integrations (Salesforce, HubSpot, Marketo)
- Real‑time engagement and remarketing capabilities
- Advanced reporting and attribution analytics
- Custom bot builder with drag‑and‑drop interface
- Multi‑party chat for collaborative conversations
- Email and SMS follow‑up automation
- Secure data handling and compliance
✓ Pros:
- +Strong integration with CRM and marketing tools
- +High‑quality conversational UX for lead qualification
- +Detailed analytics and attribution
- +Scalable for high‑volume events
- +Custom bot builder for tailored workflows
✗ Cons:
- −Higher price point makes it less accessible for small events
- −Primarily sales‑oriented; requires customization for event needs
- −No built‑in knowledge base for self‑service queries
- −Limited memory for anonymous visitors
Pricing: Starter $500/mo, Growth $1,000/mo, Enterprise custom
ManyChat
Best for: Small to medium events that rely on Facebook or SMS for attendee outreach and wish for a low‑cost chatbot solution.
ManyChat is a popular chatbot builder focused on Facebook Messenger, SMS, and email automation. The platform allows event organizers to create conversational flows that can answer FAQs, collect registration details, and send push notifications about schedule changes. ManyChat’s visual flow builder is intuitive, enabling non‑technical users to design branching conversation paths with simple drag‑and‑drop blocks. Event planners can leverage ManyChat’s broadcast feature to send one‑to‑many messages to all subscribers, making it useful for sending reminders or last‑minute updates. The platform also supports integration with e‑commerce platforms like Shopify, allowing the chatbot to retrieve product catalog information, which can be adapted to present session listings or vendor booths during a trade show. Pricing for ManyChat includes a free tier that covers basic chat features for up to 500 contacts. The Pro tier, priced at $25/month, expands the contact limit to 1,000 and unlocks advanced automation and analytics. The Premium plan at $50/month supports up to 10,000 contacts and additional integrations. While ManyChat excels at social media and SMS engagement, it requires additional configuration to integrate with a website chat widget or to provide a knowledge base. For event planners who rely heavily on Facebook or SMS for attendee communication, ManyChat offers a cost‑effective and easy‑to‑deploy solution.
Key Features:
- Visual flow builder with drag‑and‑drop blocks
- Facebook Messenger, SMS, and email integration
- Broadcast messaging for one‑to‑many updates
- Shopify integration for product catalog retrieval
- Basic analytics and reporting dashboards
- Free tier for up to 500 contacts
- Custom webhook support
- Conditional logic and branching conversations
✓ Pros:
- +Intuitive visual flow builder
- +Strong social media and SMS support
- +Free tier available
- +Easy integration with Shopify
- +Broadcast capabilities for mass updates
✗ Cons:
- −Limited to Facebook, SMS, and email—no native website widget
- −No built‑in knowledge base or self‑service portal
- −Requires additional steps for web chat integration
- −No persistent long‑term memory across sessions
Pricing: Free (500 contacts), Pro $25/mo (1,000 contacts), Premium $50/mo (10,000 contacts)
MobileMonkey
Best for: Event organizers looking for a versatile, cross‑channel chatbot that can engage attendees on the web, social media, SMS, and WhatsApp.
MobileMonkey is a cross‑channel chatbot builder that supports web chat, Facebook Messenger, SMS, and WhatsApp. The platform’s visual builder allows event organizers to create conversational flows that handle ticketing questions, venue directions, and attendee check‑ins. MobileMonkey’s web chat widget can be added to any event website with a single script tag, and the platform provides real‑time analytics for engagement metrics. One of MobileMonkey’s strengths is its ability to collect contact information via chat and automatically add leads to mailing lists or CRMs such as Salesforce or HubSpot. The platform also offers a “Chat Page” feature, which creates a dedicated landing page for the chatbot, useful for event registration funnels. For events that need multi‑channel outreach, MobileMonkey’s integrated SMS and WhatsApp support allows organizers to send reminders or updates to attendees after the event. MobileMonkey’s pricing tiers include a free plan with basic chat features, a Pro plan at $19/month for up to 1,000 contacts, and a Growth plan at $49/month for larger contact lists and advanced automation. The Enterprise plan is available on request for custom pricing. Overall, MobileMonkey provides a flexible, multi‑channel solution that can serve both small and large event planners. Its web chat widget, contact capture, and cross‑channel messaging make it a solid choice for events that require broad attendee engagement across multiple platforms.
Key Features:
- Web chat widget with single‑line deployment
- Facebook Messenger, SMS, and WhatsApp integration
- Chat Page feature for dedicated registration funnels
- Lead capture and CRM sync (Salesforce, HubSpot)
- Visual flow builder with conditional logic
- Real‑time analytics dashboard
- Broadcast messaging for mass updates
- Free tier available
✓ Pros:
- +Cross‑channel support including WhatsApp and SMS
- +Easy web chat widget deployment
- +Lead capture with CRM integration
- +Free tier for basic usage
- +Chat Page for focused registration flows
✗ Cons:
- −Limited built‑in knowledge base features
- −No sophisticated AI or RAG capabilities
- −Requires manual setup for advanced automations
- −Long‑term memory not available for anonymous visitors
Pricing: Free, Pro $19/mo (1,000 contacts), Growth $49/mo (large contact lists), Enterprise custom
Conclusion
Choosing the right chatbot for event planning can dramatically improve attendee engagement, streamline administrative tasks, and provide actionable insights to organizers. AgentiveAIQ’s no‑code WYSIWYG editor, dual knowledge base, and hosted AI pages offer a powerful, all‑in‑one solution that is especially well‑suited for events that demand brand consistency, accurate information retrieval, and persistent memory for registered users. For teams that already rely on established messaging ecosystems, Intercom, Drift, ManyChat, or MobileMonkey provide robust alternatives that integrate with existing CRMs or social channels. Ultimately, the best choice depends on factors such as event scale, budget, desired channels, and the level of customization you need. Visit each platform’s website, explore their free trials or demos, and determine which chatbot aligns best with your event goals. Empower your next event with conversational AI—your attendees (and your team) will thank you.