Top 5 Platforms for a Service Quote Bot for HVAC Services

Chatfuel is one of the most popular no‑code chatbot builders, especially known for its Facebook Messenger integration. The platform offers a visual flow builder that lets users design conversation paths without coding, making it accessible to small HVAC businesses that want to capture leads and provide instant quotes directly on social media. Chatfuel supports quick replies, rich media, and conditional logic, allowing HVAC providers to ask for basic details (e.g., unit size, service type) and generate a preliminary quote that can be forwarded to a human agent. One of Chatfuel’s strengths is its integration with Google Sheets and Zapier, which enables HVAC companies to automatically log leads into a spreadsheet, trigger follow‑up emails, or push data into a CRM. The platform also offers AI-powered natural language understanding, which can interpret user intents and respond appropriately. Pricing starts at a free tier with limited features and scales up to a Pro plan at $15/month for advanced AI, unlimited broadcasts, and custom integrations. While Chatfuel excels in social media presence and lead capture, it’s not specifically tailored for HVAC quoting. Users need to build custom flows to handle complex calculations or integrate real‑time inventory data, which can become tedious for larger operations.

Landbot provides a conversational interface that can be embedded on websites, WhatsApp, and messaging apps. Its drag‑and‑drop builder allows HVAC businesses to create interactive forms that ask for service details, calculate approximate costs, and schedule callbacks—all within a conversational flow. Landbot’s visual editor simplifies the design of chat widgets, and the platform supports dynamic content, conditional branching, and integrations with Google Sheets, Zapier, and CRMs like HubSpot. Landbot’s pricing model starts at a free tier for basic flows and moves to a Pro plan at $49/month, which includes unlimited chats, custom branding, and advanced integrations. The platform also offers a “Knowledge Base” feature that can be linked to FAQs, enabling the bot to answer common HVAC questions automatically. Landbot’s strengths lie in its flexibility and the ability to create a conversational form that doubles as a quote generator. However, Landbot’s natural language processing is relatively basic compared to dedicated AI platforms, and complex calculations may require external services or manual setup. Additionally, the long‑term memory feature is not available; sessions are stateless unless integrated with a backend.

Intercom is a customer messaging platform that offers live chat, bots, and automated workflows. Its bot builder allows HVAC companies to set up guided conversations that collect service details, recommend products, and schedule appointments. Intercom’s AI assistant can answer frequently asked questions and route complex inquiries to live agents. Key features include real‑time messaging, leads capture, email automation, and integrations with Salesforce, HubSpot, and other CRMs. Intercom’s pricing starts at $39/month for the inbound plan, which includes basic chat and bot functionality. The more advanced “Pro” and “Premium” tiers add outbound messaging, advanced automation, and multi‑channel support. While Intercom is powerful for omnichannel engagement, it’s more focused on customer support and sales than on detailed quoting. HVAC businesses would need to design custom bot flows to perform calculations or pull inventory data. The platform also lacks a dedicated knowledge‑base with RAG or knowledge graph features.

Ada is an AI‑powered chatbot platform that emphasizes self‑service and no‑code bot creation. It allows HVAC providers to build conversational agents that can answer product questions, schedule services, and provide price estimates. Ada’s AI engine can understand user intent and retrieve information from integrated data sources such as knowledge bases or spreadsheets. The platform offers a visual flow editor, multilingual support, and analytics dashboards. Ada’s pricing is custom‑quoted, typically starting around $500/month for small teams and scaling with the number of users and message volume. Ada claims a 99.9% uptime and provides integrations with Salesforce, Zendesk, and other enterprise tools. Ada is well‑suited for larger HVAC firms that need a highly customizable, enterprise‑grade bot with advanced analytics. However, the cost can be prohibitive for small contractors, and the platform’s learning curve is steeper than some competitors.