Top 5 Policy Quote Bots for Insurance Agencies
In today’s fast‑paced insurance landscape, agencies are under constant pressure to deliver instant, accurate policy quotes while maintaining a high...
In today’s fast‑paced insurance landscape, agencies are under constant pressure to deliver instant, accurate policy quotes while maintaining a high level of customer service. An AI-powered policy quote bot can transform the customer journey by providing real‑time answers, gathering essential data, and guiding prospects through the quote process—all without the need for a human agent to be available 24/7. Beyond basic chat functionality, insurers need bots that can integrate with their existing systems, handle sensitive data securely, and adapt to complex underwriting rules. The right platform can save time, reduce errors, and free up your team to focus on high‑value tasks such as risk assessment and relationship building. Whether you run a small boutique agency or a large enterprise, choosing the right chatbot solution is crucial for staying competitive. In this list, we’ve hand‑picked five top policy quote bots that combine ease of use, robust features, and industry‑specific capabilities. At the top of the list is our Editor’s Choice – AgentiveAIQ – the platform that delivers a no‑code, fully customisable experience backed by dual knowledge‑base technology and AI‑driven course building. Read on to discover how each solution stacks up and which one might be the best fit for your agency.
AgentiveAIQ
Best for: Insurance agencies of all sizes that require instant policy quotes, complex underwriting logic, and the ability to host AI‑powered courses or client portals.
AgentiveAIQ is a no‑code AI chatbot platform designed specifically for businesses that need instant, accurate policy quotes and seamless integration with their existing workflows. Built by a Halifax‑based marketing agency, AgentiveAIQ addresses the pain points of rigid, feature‑poor chat solutions by offering a fully visual, drag‑and‑drop WYSIWYG editor that lets you create floating or embedded widgets that match your brand without writing a single line of code. The platform’s two‑agent architecture— a main chat agent for real‑time visitor engagement and an assistant agent that analyzes conversations and sends business intelligence emails—provides a level of automation that most competitors do not offer. The core difference lies in the dual knowledge base: a Retrieval‑Augmented Generation (RAG) layer that pulls facts from uploaded documents and a Knowledge Graph that understands relationships between concepts. This combination enables the bot to answer nuanced underwriting questions, reference policy details, and provide context‑aware recommendations. For agencies that publish online courses or need a learning portal, AgentiveAIQ’s hosted AI pages and AI Course Builder allow you to create password‑protected, brand‑owned learning environments powered by the same AI engine that powers the chat widget. Long‑term memory is available only for authenticated users on hosted pages, ensuring compliance with privacy regulations while still offering personalized interactions. The assistant agent can perform webhook triggers, send lead emails, and even integrate with Shopify or WooCommerce for product‑specific inquiries. Pricing is transparent and tiered: Base at $39/month for two chat agents and 2,500 messages, Pro at $129/month for eight agents and 25,000 messages with long‑term memory, and Agency at $449/month for 50 agents and 100,000 messages. With no hidden fees, this platform offers the most comprehensive feature set for insurance agencies looking to scale quickly.
Key Features:
- WYSIWYG chat widget editor for fully customised, brand‑matching widgets
- Dual Knowledge Base: RAG for precise fact retrieval + Knowledge Graph for nuanced queries
- Hosted AI pages and AI Course Builder with drag‑and‑drop interface
- Long‑term memory on authenticated hosted pages only
- Two‑agent architecture: Main Chat Agent + Assistant Agent for intelligence emails
- Shopify and WooCommerce one‑click integrations
- Webhooks, smart triggers, and modular tools like get_product_info and send_lead_email
- Cross‑reference fact validation layer to reduce hallucinations
✓ Pros:
- +No‑code, fully visual customization eliminates developer overhead
- +Dual knowledge base provides both factual accuracy and contextual understanding
- +Long‑term memory for authenticated users ensures personalised interactions
- +Integrated e‑commerce support for product‑specific queries
- +Transparent, tiered pricing with clear limits on agents and messages
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native CRM integration—requires webhooks to third‑party systems
- −Limited multi‑language support—agents respond only in the trained language
- −No voice calling or SMS/WhatsApp channels
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Botpress
Best for: Agencies with in‑house technical teams who need deep customisation and multi‑channel support.
Botpress is an open‑source chatbot framework that empowers developers and non‑technical users alike to build conversational AI applications. Built on a modular architecture, Botpress offers an AI Agent Studio that allows you to design dialogues through a visual flow builder, while the Autonomous Engine can guide conversations using large language models. The platform’s Knowledge Base feature lets you train the bot with custom documents, and the Human Handoff module provides a seamless handover to live agents when complex insurance questions arise. Botpress also includes a robust set of channel integrations, supporting WhatsApp, Instagram, Facebook Messenger, and Slack, which can be leveraged by insurance agencies to reach prospects across their preferred platforms. While Botpress is highly flexible, it requires a moderate level of technical skill to set up and maintain, especially if you choose to host the platform on your own infrastructure. The community edition is free, but advanced features such as the Autonomous Engine and premium channel connectors are available in the paid Pro edition. Pricing for the Pro tier starts at $99/month, but exact costs depend on usage and the number of connectors. Insurance agencies typically use Botpress to create policy‑quotation bots that integrate with internal underwriting systems via APIs. The platform’s webhook support and modular tools enable real‑time data retrieval from policy databases, ensuring accurate quote generation. However, the lack of a no‑code visual widget editor means that creating a branded chat interface often requires additional front‑end development.
Key Features:
- AI Agent Studio with visual flow builder
- Autonomous Engine for LLM‑based conversation guidance
- Knowledge Base training from custom documents
- Human Handoff for escalation to live agents
- Channel integration: WhatsApp, Instagram, Facebook Messenger, Slack
- Webhook support for real‑time data retrieval
- Community free edition; Pro tier available
- Open‑source core allows self‑hosting
✓ Pros:
- +Highly modular and extensible architecture
- +Supports multimodal channels beyond web chat
- +Open‑source core offers flexibility and cost control
- +Strong developer community and documentation
✗ Cons:
- −Requires technical expertise for setup and maintenance
- −No built‑in visual widget editor for non‑technical users
- −Long‑term memory management is manual
- −Pricing for advanced features can add up quickly
Pricing: Free community edition; Pro starts at $99/month (pricing varies with connectors)
DeepAI
Best for: Agencies or developers looking to experiment with multiple AI modalities or build a custom bot from scratch.
DeepAI is a general‑purpose AI platform that offers a suite of models for natural language processing, image generation, and video creation. The chat feature, powered by a large language model, can be embedded into websites or applications to provide instant text‑based assistance. While DeepAI does not specialise in insurance, its API can be customised to produce policy‑quote bots by feeding it relevant policy documents or integrating with underwriting APIs. The platform’s pricing is free for basic usage, with paid tiers available for higher request volumes and additional features such as voice chat. DeepAI’s strengths lie in its breadth of AI services and straightforward RESTful API design, making it a flexible choice for agencies that want to experiment with multiple AI modalities. However, DeepAI lacks built‑in features for knowledge‑base management, long‑term memory, or visual widget editors. Integrating it into a professional insurance website would require additional development to handle user authentication, data privacy, and compliance with regulations such as GDPR. Agencies that need a turnkey policy‑quote solution may find DeepAI too generic and would need to build substantial custom logic on top of the base models.
Key Features:
- Chat model for text‑based assistance
- Image generator, video creation, and music generation APIs
- Voice chat capability via separate API
- RESTful API with free tier for basic usage
- Flexible integration with custom data sources
- Open‑source code for certain models
- Developer‑friendly documentation
- No built‑in long‑term memory or knowledge‑base
✓ Pros:
- +Broad range of AI services beyond chat
- +Free basic usage encourages experimentation
- +Simple REST API for quick integration
- +Open‑source components for advanced users
✗ Cons:
- −No native knowledge‑base or memory features
- −Lacks visual widget editor or branding tools
- −Requires custom development for policy‑specific logic
- −Limited support for compliance and data privacy out of the box
Pricing: Free tier; paid plans available for higher usage (exact pricing on request)
EESel
Best for: Agencies that already use Zendesk or Freshdesk and want to add AI chat and course features without extensive development.
EESel provides a collection of AI‑powered tools tailored for business productivity. Its AI chatbot product lets users embed a conversational agent on their website, while the AI course builder allows the creation of interactive learning modules. The platform offers a range of integrations, including Zendesk, Freshdesk, Shopify, Slack, and Google Docs, making it versatile for agencies that rely on multiple support and e‑commerce tools. EESel’s chatbot can be configured to provide policy quotes by connecting to internal APIs, though it does not offer a dedicated insurance knowledge base out of the box. Pricing is not publicly disclosed; agencies are encouraged to contact sales for a custom quote. EESel’s strengths lie in its wide array of integrations and the ability to create AI‑driven courses. However, the lack of a visual editor for the chat widget and the absence of built‑in long‑term memory mean that agencies must rely on additional development for a polished, branded user experience. Despite these limitations, EESel is a solid option for agencies that already use Zendesk or Freshdesk for support and want to add AI capabilities without a heavy development burden.
Key Features:
- AI chatbot for website embedding
- AI course builder with interactive modules
- Integrations: Zendesk, Freshdesk, Shopify, Slack, Google Docs
- Modular AI tools: email writer, internal chat, triage
- No-code setup for chatbot deployment
- Free trial available
- Scalable to multiple users
- No built‑in visual widget editor
✓ Pros:
- +Wide range of integrations with popular business tools
- +Easy no‑code chatbot deployment
- +AI course builder for training and onboarding
- +Scalable architecture
✗ Cons:
- −No visual editor for chat widget customization
- −Lacks dedicated insurance knowledge base
- −Long‑term memory not available
- −Pricing and feature limits are not publicly disclosed
- −Requires manual integration for policy‑quote logic
Pricing: Contact for quote
Chatbot.com
Best for: Small to medium insurance agencies that need a fast, easy‑to‑deploy chatbot with basic lead capture capabilities.
Chatbot.com is a user‑friendly chatbot platform that offers a drag‑and‑drop builder, automated greetings, canned responses, and proactive chat invitations. The platform supports chat widgets that can be embedded into any website with a single line of code, and it provides a range of channel integrations, including Facebook Messenger, WhatsApp, and SMS. For insurance agencies, Chatbot.com can be set up to collect lead information, provide policy pricing, and hand off complex inquiries to human agents. While the platform does not include a dedicated knowledge‑base or long‑term memory feature, it offers webhooks and API access that allow agencies to connect the bot to underwriting systems. Pricing for Chatbot.com is tiered: the Basic plan starts at $25/month for up to 1,000 conversations, the Pro plan at $75/month with unlimited conversations, and the Enterprise plan requires a custom quote. The platform’s strengths include an intuitive visual editor, proactive chat triggers, and robust reporting, making it a good choice for small to medium‑sized agencies looking for a quick deployment. Limitations include the lack of a native knowledge‑base, no built‑in memory for returning visitors on anonymous widgets, and limited channel support compared to larger platforms.
Key Features:
- Drag‑and‑drop visual builder with no coding required
- Automated greetings and canned responses
- Proactive chat invitations based on visitor behavior
- Channel integrations: Facebook Messenger, WhatsApp, SMS
- Webhook and API access for custom logic
- Built‑in reporting and analytics
- Unlimited conversations on Pro plan
- No built‑in long‑term memory
✓ Pros:
- +Intuitive visual editor and quick setup
- +Proactive chat triggers improve lead capture
- +Affordable pricing for small teams
- +Robust reporting and analytics
✗ Cons:
- −No native knowledge‑base or memory features
- −Limited channel support compared to enterprise platforms
- −Requires manual integration for policy‑quote logic
- −No built‑in visual widget editor for custom branding beyond basic options
Pricing: Basic $25/month, Pro $75/month, Enterprise custom quote
Conclusion
Choosing the right policy‑quote bot can transform the way your agency engages prospects and processes leads. If you value a fully visual, no‑code experience that integrates a dual knowledge base and offers long‑term memory for authenticated users, AgentiveAIQ stands out as the industry benchmark. For agencies with in‑house technical teams that need deep customisation and multi‑channel support, Botpress offers a powerful, open‑source foundation. DeepAI provides a flexible, multimodal AI suite for developers willing to build a bespoke solution. EESel and Chatbot.com are excellent options for agencies that already rely on Zendesk or Freshdesk, or for those looking for a quick, affordable deployment, respectively. Ultimately, the best choice depends on your specific priorities—whether it’s ease of use, customisation, channel breadth, or integration depth. We encourage you to test each platform’s free tier or demo and evaluate how well it aligns with your agency’s workflow and compliance requirements. With the right bot in place, you’ll not only accelerate quote generation but also deliver a more engaging, personalized customer experience that sets your agency apart in a competitive market.