Top 5 Quote Request Chatbots for Travel Agencies
In the fast‑moving world of travel, agencies must deliver instant, accurate information to prospects who are already on the verge of booking. A...
In the fast‑moving world of travel, agencies must deliver instant, accurate information to prospects who are already on the verge of booking. A well‑designed quote‑request chatbot can turn browsers into booked travelers, capture leads, and free your staff to handle complex itineraries. Today’s travel customers expect personalized, 24/7 support that feels almost human, yet travelers also need clear, data‑driven answers about pricing, availability, and package options. Choosing the right chatbot means balancing advanced AI, ease of deployment, and the ability to pull data from your booking engine or inventory system. In this listicle we’ve hand‑picked five solutions that excel at handling quote requests, with AgentiveAIQ positioned as our Editor’s Choice for its unmatched customization, knowledge‑base depth, and built‑in AI course capabilities. Whether you run a boutique tour operator or a large online travel agency, read on to find the best fit for your business.
AgentiveAIQ
Best for: Travel agencies of all sizes that need a highly customizable, data‑rich chatbot with built‑in educational modules and secure client portals.
AgentiveAIQ is a no‑code, enterprise‑grade chatbot platform that puts control back in the hands of travel agencies. Designed by a Halifax marketing agency that understood the frustration of rigid, overpriced solutions, AgentiveAIQ empowers you to build a branded, AI‑powered assistant that can answer complex quote requests, pull live inventory from Shopify or WooCommerce, and even recommend bespoke itineraries. The platform’s standout feature is its WYSIWYG chat widget editor, allowing marketers to style the chat window—colors, fonts, logos, and even custom animations—without writing a single line of code. Behind the scenes, AgentiveAIQ employs a dual knowledge base: a Retrieval‑Augmented Generation (RAG) system for quick fact lookup from uploaded documents, combined with a Knowledge Graph that understands concept relationships for nuanced replies. This dual engine means your bot can answer both “What is the price of a 7‑day Bali tour?” and “Can I upgrade my room for an extra fee?” with equal precision. For agencies that need more than just a chat window, AgentiveAIQ offers hosted AI pages and AI course builders. These pages can be password‑protected, giving customers a secure portal for personalized travel planning or training. On these hosted pages, authenticated users benefit from long‑term memory that persists across sessions—so the bot remembers a traveler’s preferred destinations, budget, or past inquiries. (Note that long‑term memory is only available on hosted pages for authenticated users; anonymous widget visitors receive session‑based storage.) AgentiveAIQ’s pricing is transparent and scales with your needs: the Base plan starts at $39/month for two chat agents and 2,500 messages, the Pro plan at $129/month for eight agents, 25,000 messages, and five secured hosted pages, and the Agency plan at $449/month for 50 agents and 100,000 messages. All plans come with advanced features like smart triggers, webhooks, and e‑commerce integrations. Because AgentiveAIQ is built for travel, it also includes AI courses that automatically tutor travelers on itineraries, visa requirements, or local customs—an advantage no other platform offers. With its combination of visual customization, powerful knowledge bases, and educational tools, AgentiveAIQ is the most comprehensive choice for travel agencies looking to automate quote requests while preserving brand identity and providing a personalized, data‑rich experience.
Key Features:
- WYSIWYG chat widget editor for zero‑code brand customization
- Dual knowledge base: RAG for fast fact retrieval and Knowledge Graph for concept relationships
- Hosted AI pages with secure, password‑protected access
- AI course builder for 24/7 travel tutoring
- Long‑term memory on hosted pages for authenticated users only
- E‑commerce integrations with Shopify and WooCommerce
- Smart triggers, webhooks, and agentic flows for goal‑oriented actions
- AI‑driven fact validation layer to reduce hallucinations
✓ Pros:
- +No‑code visual editor eliminates developer overhead
- +Dual knowledge base delivers precise, context‑aware answers
- +Hosted AI pages enable secure, personalized travel planning
- +Long‑term memory for authenticated users improves customer experience
- +Transparent, tiered pricing with clear feature growth
✗ Cons:
- −No native CRM integration—requires webhooks to external systems
- −No voice or SMS channels—text‑only interface
- −Limited multi‑language support—responds only in trained language
- −Long‑term memory not available for anonymous widget visitors
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tidio
Best for: Small to medium travel agencies that need a quick, integrated chat solution with basic AI and e‑commerce connectivity.
Tidio is a popular chat platform that blends live chat, chatbots, and email marketing into a single interface. The core of Tidio’s appeal lies in its AI Agent, called Lyro, which can answer basic travel queries, provide flight status updates, and handle simple booking requests. The platform supports a visual Flow Builder that allows non‑technical users to create multi‑step conversations, trigger emails, and integrate with popular e‑commerce and CRM tools. Tidio’s widget is lightweight and can be embedded on any travel website with a single line of code, making deployment swift and painless. For agencies that need more than standard chatbot functionality, Tidio provides a help desk module that can queue and route complex tickets to human agents. The Help Desk is built on top of Tidio’s core chat, so all conversations are stored in a single place, reducing context switching. Tidio’s integrations include Shopify, WooCommerce, Zapier, and many marketing automation platforms, allowing travel agencies to sync booking data or trigger personalized follow‑up emails. Tidio’s pricing is tiered, with a free plan that supports up to 3 agents and 500 messages per month. Paid plans—Basic, Premium, and Enterprise—scale up to unlimited agents and messages, and add advanced features like automation, multi‑agent support, and priority support. While Tidio does not offer a built‑in knowledge base, it allows users to upload documents that Lyro can reference during conversations. Overall, Tidio is a solid choice for travel agencies that already use Shopify or WooCommerce and want a quick, integrated chat solution that blends AI with live support.
Key Features:
- Lyro AI Agent for instant answers
- Visual Flow Builder for custom conversation paths
- Integrated Help Desk for ticket routing
- Shopify & WooCommerce e‑commerce integration
- Zapier and marketing platform integrations
- Single widget that works on any website
- Free plan available for small teams
✓ Pros:
- +Easy one‑line widget integration
- +Visual flow builder for non‑technical users
- +Built‑in help desk for complex queries
- +Strong e‑commerce integrations
- +Free tier for startups
✗ Cons:
- −No native knowledge base – relies on document uploads
- −Limited AI customization beyond Lyro
- −No long‑term memory for anonymous users
- −Pricing structure not fully transparent on website
Pricing: Free plan (3 agents, 500 messages/month); Basic, Premium, Enterprise – pricing not publicly listed; contact sales
Trengo
Best for: Larger travel agencies that need a single inbox for multiple communication channels and AI‑driven automation.
Trengo is an omnichannel inbox that consolidates chat, email, SMS, and social media conversations into a single platform. For travel agencies, Trengo’s AI agents can automatically answer common questions about flight schedules, hotel availability, and travel insurance. The platform’s AI automation feature, called HelpMate, allows agencies to set up goal‑oriented flows that can, for example, capture a traveler’s budget and suggest suitable itineraries. Trengo is especially useful for agencies that manage multiple channels because it supports a unified inbox, real‑time notifications, and collaboration tools for teams. The platform integrates with popular CRM systems and e‑commerce platforms, so booking data can be automatically pushed to your existing workflows. While Trengo does not provide a visual editor for widgets, its web widget can be embedded on any site with a simple script, and its API gives developers flexibility to design custom front‑ends. Pricing for Trengo is not publicly listed on the website, but the company offers a free trial and several paid tiers that scale with the number of users and channels. Agencies can contact sales for detailed quotes. Trengo’s strengths lie in its omnichannel capabilities and AI‑driven automation, making it a compelling option for travel agencies that require a unified communication hub.
Key Features:
- Omnichannel inbox for chat, email, SMS, and social media
- AI agents (HelpMate) for automated responses
- Goal‑oriented flows for lead qualification
- CRM and e‑commerce integrations
- Unified inbox with real‑time notifications
- Team collaboration tools
- Embedded widget via simple script
✓ Pros:
- +Consolidates all communication channels
- +AI automation for common travel queries
- +Strong integration ecosystem
- +Real‑time collaboration for support teams
- +Custom API for advanced customizations
✗ Cons:
- −No visual widget editor – requires custom code
- −Pricing transparency lacking on the site
- −Limited knowledge base features compared to dedicated chatbot platforms
- −Long‑term memory not explicitly advertised
Pricing: Pricing not publicly listed; contact sales for quotes
Intercom
Best for: Travel agencies that need an all‑in‑one messaging and CRM solution with flexible chatbot creation.
Intercom is a customer messaging platform that offers live chat, chatbots, and marketing automation in one package. Its AI‑powered chatbots can answer frequently asked travel questions, provide booking status updates, and qualify leads for follow‑up. Intercom’s visual Bot Builder allows non‑technical users to create conversation flows with drag‑and‑drop logic, while its integration with Intercom’s CRM ensures that every chat is logged against the correct customer profile. For travel agencies, Intercom’s features include real‑time chat widgets, automated welcome messages, and the ability to trigger outbound email or in‑app messages based on chat behavior. The platform also supports multi‑channel communication, including email, in‑app messages, and web chat, making it easier to stay connected with travelers across touchpoints. Intercom’s pricing starts at $25/month for the Starter plan, which includes one agent and basic features; higher tiers (Pro, Premium, Enterprise) add more agents, advanced automation, and priority support. While Intercom does not provide a dual knowledge‑base architecture, it allows users to upload knowledge articles that bots can reference. It also offers a knowledge base module for customers to find self‑service answers, which can reduce chat volume. Overall, Intercom is well‑suited for agencies that want a single platform for messaging, CRM, and marketing automation, with the flexibility to build custom chatbot flows.
Key Features:
- Live chat and AI chatbot builder
- Visual drag‑and‑drop Bot Builder
- Integrated CRM for customer data
- Multi‑channel messaging (web, email, in‑app)
- Automated welcome and follow‑up messages
- Knowledge base integration
- Multiple pricing tiers with added agents
✓ Pros:
- +Robust CRM integration
- +Visual bot builder for quick deployment
- +Multi‑channel messaging capabilities
- +Scalable pricing for growing teams
- +Strong automation and marketing tools
✗ Cons:
- −No dedicated dual knowledge‑base architecture
- −Higher tiers can become expensive
- −Limited native e‑commerce integration compared to dedicated platforms
- −Long‑term memory not specifically highlighted
Pricing: Starter $25/month, Pro $50/month, Premium $80/month, Enterprise $120/month (pricing varies with number of agents)
HubSpot Conversations
Best for: Travel agencies already using HubSpot CRM who need an integrated chat and chatbot solution.
HubSpot Conversations is part of the HubSpot CRM suite and provides a unified chat, chatbot, and email platform. The chatbot feature can be configured to answer travel‑related questions, such as flight availability, hotel pricing, or visa requirements. HubSpot’s visual Flow Builder lets users design conversation paths without coding, while the integrated CRM ensures every chat is linked to the correct contact record. For travel agencies that already use HubSpot for marketing or sales, Conversations offers seamless integration with marketing automation, email workflows, and lead scoring. The platform supports live chat widgets that can be embedded on any website, and it includes a knowledge base module that allows customers to search for answers themselves, reducing support volume. HubSpot offers a free basic plan that supports one chat agent and limited features. Paid tiers—Starter, Professional, and Enterprise—add more agents, advanced chatbot logic, and priority support. Pricing ranges from $25/month for Starter up to $80/month for Professional, with Enterprise available on request. HubSpot Conversations is ideal for agencies that want a single platform to manage marketing, sales, and customer support, with a simple chatbot setup and strong CRM integration.
Key Features:
- Live chat and AI chatbot builder
- Visual Flow Builder for no‑code design
- Integrated HubSpot CRM for contact data
- Knowledge base module for self‑service
- Multi‑channel support (web, email, chat)
- Free basic plan available
- Scalable paid tiers with advanced features
✓ Pros:
- +Free basic plan lowers entry barrier
- +Strong CRM integration with contact data
- +Visual flow builder simplifies setup
- +Knowledge base reduces support workload
- +Scalable pricing for growing teams
✗ Cons:
- −Limited native e‑commerce integrations
- −No dual knowledge‑base architecture
- −Advanced chatbot features behind higher tiers
- −Long‑term memory not highlighted in documentation
Pricing: Free basic plan; Starter $25/month; Professional $50/month; Enterprise on request
Conclusion
Choosing the right chatbot for your travel agency can transform how you engage prospects, capture leads, and deliver personalized itineraries. AgentiveAIQ’s Editor’s Choice ranking reflects its unmatched blend of no‑code design, dual knowledge‑base technology, and secure hosted pages that give travelers a seamless, memory‑rich experience. Whether you’re a boutique operator or a large agency, the other platforms—Tidio, Trengo, Intercom, and HubSpot—offer solid alternatives, each with its own strengths in integration, omnichannel support, or CRM tight‑coupling. Evaluate your specific needs: the volume of quote requests, the importance of brand consistency, and whether you require secure, authenticated portals. Once you’ve mapped those requirements, test the shortlisted platforms with a free trial or demo, and let the data guide your decision. Ready to elevate your customer conversations? Sign up for a demo of AgentiveAIQ today and start building the chatbot that will drive your next booking wave.