GENERAL BUSINESS · AI CHATBOT SOLUTIONS

Top 5 RAG Chatbots for Event Planning

Planning a large-scale event—whether a conference, wedding, or trade show—requires juggling countless details, from venue logistics to attendee...

Planning a large-scale event—whether a conference, wedding, or trade show—requires juggling countless details, from venue logistics to attendee engagement. A smart chatbot can dramatically reduce the administrative load by automating ticketing, answering FAQs, and providing real‑time updates. In the era of Retrieval‑Augmented Generation (RAG), chatbots can pull the latest information from a knowledge base or graph, ensuring that every response is accurate and context‑aware. Choosing the right platform means balancing ease of use, customization, and integration capabilities. This listicle highlights five RAG‑enabled chatbots that excel in event planning, with AgentiveAIQ taking the top spot as Editor’s Choice for its unmatched no‑code design, dual knowledge base, and comprehensive course‑building tools. Whether you’re a small organizer or a large enterprise, the following options will help you streamline communication, boost attendee satisfaction, and free up valuable time for creative planning.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Event planners, conference organizers, wedding coordinators, course creators, e‑commerce businesses

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AgentiveAIQ is a no‑code platform built specifically for businesses that need a highly customizable, AI‑driven chatbot to power event planning workflows. At its core, AgentiveAIQ offers a WYSIWYG Chat Widget Editor that lets marketers and event planners design a floating or embedded chat interface that matches brand colors, fonts, and logos—all without touching a line of code. The two‑agent architecture—comprising a front‑end Main Chat Agent and a background Assistant Agent—provides real‑time conversation handling while simultaneously extracting business intelligence for post‑chat analytics. A major differentiator is the Dual Knowledge Base, which combines Retrieval‑Augmented Generation (RAG) for fast, document‑level fact retrieval with a Knowledge Graph that understands relationships between concepts. This dual system enables the bot to answer detailed questions about venue availability, speaker schedules, or ticket pricing with high accuracy. AgentiveAIQ also offers Hosted AI Pages & Courses. These brand‑able web pages can host interactive tutorials, FAQs, or even full‑blown course content. When users log in, the platform activates persistent long‑term memory, allowing the bot to remember past interactions across sessions—an essential feature for multi‑day events or ongoing attendee support. The AI Course Builder provides a drag‑and‑drop interface to turn course materials into an AI tutor that can answer questions 24/7. The platform seamlessly integrates with Shopify and WooCommerce, enabling real‑time access to product catalogs, inventory, and order data. Additionally, AgentiveAIQ’s Agentic Flows and Modular Control Panel (MCP) tools allow users to create goal‑oriented action sequences, such as sending a confirmation email or triggering a webhook when an attendee books a ticket. Pricing starts at $39/month for the Base plan, while the Pro plan—ideal for most event organizers—costs $129/month and includes 25,000 messages, 1,000,000 character knowledge base, 5 secure hosted pages, and long‑term memory for authenticated users. The Agency plan ($449/month) supports large teams with up to 50 agents and 10,000,000 character knowledge base. AgentiveAIQ is the Editor’s Choice because it combines enterprise‑grade AI with a truly no‑code, visual design experience, dual knowledge base technology, and a full suite of educational tools—all at a transparent price point.

Key Features:

  • WYSIWYG chat widget editor for fully branded, code‑free design
  • Dual knowledge base: RAG for precise fact retrieval + knowledge graph for relational queries
  • Hosted AI pages and AI Course Builder with drag‑and‑drop interface
  • Persistent long‑term memory on authenticated hosted pages only
  • Dynamic prompt engineering with 35+ modular snippets
  • E‑commerce integrations for real‑time product, inventory, and order data
  • Agentic flows and MCP tools for automated actions
  • Fact validation layer to reduce hallucinations

✓ Pros:

  • +No‑code visual editor makes branding simple
  • +Dual knowledge base delivers accurate, context‑aware answers
  • +Long‑term memory on secure pages supports multi‑day events
  • +Transparent tiered pricing
  • +Built‑in e‑commerce integrations

✗ Cons:

  • No native CRM, requires webhooks to external CRMs
  • No built‑in payment processing—must integrate with existing systems
  • No voice or SMS/WhatsApp channels
  • Analytics dashboard is not native, requires database export

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

Intercom

Best for: Mid‑size event planners, marketing teams, customer support for conferences

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Intercom is a widely used customer communication platform that combines live chat, chatbots, and a comprehensive knowledge base. For event planners, Intercom’s chatbot can handle ticket inquiries, provide event schedules, and guide attendees through venue maps. The platform’s knowledge base integration allows the bot to pull up-to-date FAQs and procedural documents, ensuring consistent answers. Intercom’s strengths include its robust integration ecosystem—supporting calendars, ticketing systems, and marketing automation tools—making it easy to connect the chatbot with existing event management workflows. The platform also offers automated messages, product tours, and email campaigns, providing a unified communication hub. Intercom’s pricing starts at $39/month for the Essentials tier, which includes live chat, basic bots, and a knowledge base. The Pro plan, at $99/month, adds advanced automation and analytics, while the Premium tier ($199/month) offers multi‑agent support and advanced reporting. Intercom is ideal for mid‑size event organizers who need a single platform to manage both pre‑event inquiries and post‑event follow‑up.

Key Features:

  • Live chat and automated chatbot capabilities
  • Integrated knowledge base for dynamic FAQ responses
  • Calendar and ticketing system integrations
  • Automated product tours and email campaigns
  • Analytics and reporting dashboards
  • Multi‑agent support
  • Customizable automations

✓ Pros:

  • +Strong integration ecosystem
  • +Unified communication hub
  • +Scalable pricing tiers
  • +Robust analytics

✗ Cons:

  • Limited RAG depth—knowledge base is static
  • No persistent long‑term memory across sessions
  • Requires separate payment processing integration
  • Higher tiers can be expensive for small teams

Pricing: Essentials $39/mo, Pro $99/mo, Premium $199/mo

3

Ada

Best for: Large event organizers, international conferences, global marketing teams

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Ada is an AI‑powered customer support platform that specializes in creating conversational agents without requiring coding skills. Event organizers can use Ada to build chatbots that answer questions about venue details, speaker bios, and ticket pricing. Ada’s knowledge base integration allows the bot to reference detailed content, and its multilingual support can cater to international audiences. Ada offers a drag‑and‑drop flow builder, making it straightforward to design conversation paths that guide attendees through event registration or provide real‑time updates during multi‑day events. The platform also supports webhook integrations, allowing the bot to trigger external workflows such as sending confirmation emails or updating CRM records. Ada’s pricing is custom, with quotes typically starting around $2,000/month for larger teams. The platform provides a free trial to evaluate its capabilities. Ada is best suited for larger organizations that require a highly configurable chatbot and multilingual support for global events.

Key Features:

  • No‑code conversational flow builder
  • Knowledge base integration for dynamic FAQ responses
  • Multilingual support
  • Webhook and API integrations
  • Analytics and performance metrics
  • Custom branding options

✓ Pros:

  • +Highly configurable without coding
  • +Strong multilingual capabilities
  • +Robust integration options

✗ Cons:

  • Pricing can be high for small teams
  • No built‑in payment processing
  • Limited RAG depth compared to dedicated knowledge‑graph solutions
  • Requires custom quote for accurate pricing

Pricing: Custom – contact for quote

4

ChatSilo

Best for: Small to medium event planners, internal knowledge sharing

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ChatSilo is a knowledge‑base chatbot platform that aggregates information from multiple sources—such as PDFs, websites, and internal documents—to answer user queries in real time. For event planners, ChatSilo can serve as an FAQ bot that pulls the latest event schedules, venue maps, and ticketing details from a central knowledge repository. The platform offers a simple interface to upload documents and set up conversational flows, and its RAG architecture ensures that the bot can retrieve the most relevant excerpts from the knowledge base. ChatSilo also supports webhook integrations, allowing the bot to trigger actions like sending email confirmations or updating a CRM system. Pricing for ChatSilo is primarily custom, with a basic plan starting around $500/month for smaller teams. The platform includes a free trial and tiered options based on document volume and agent count. ChatSilo is ideal for event teams that need a focused knowledge‑base chatbot with flexible integration options.

Key Features:

  • Document‑centric knowledge base ingestion
  • RAG for real‑time fact retrieval
  • Webhook integrations for automated workflows
  • Drag‑and‑drop flow builder
  • Custom branding
  • API access for integration

✓ Pros:

  • +Focused on knowledge‑base accuracy
  • +Easy document ingestion
  • +Flexible webhook integrations

✗ Cons:

  • Pricing can be high for very small teams
  • Limited built‑in analytics
  • No native payment processing
  • No persistent long‑term memory across sessions

Pricing: Custom – contact for quote (starting ~$500/mo)

5

LivePerson

Best for: Large enterprises, global conferences, omnichannel support

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LivePerson is a conversational commerce platform that enables businesses to build AI chatbots across web, mobile, and messaging apps. For event organizers, LivePerson can automate ticket inquiries, provide real‑time updates, and integrate with ticketing systems like Eventbrite. The platform offers a knowledge base component that allows chatbots to pull static content, and its AI engine can handle natural language queries. LivePerson also supports omnichannel messaging, so attendees can switch between web chat, SMS, and social media without losing context. LivePerson’s pricing is custom and typically starts in the low thousands of dollars per month for enterprise‑grade deployments. The platform includes a free demo and trial period. LivePerson is best suited for large event organizers or enterprises that need robust omnichannel support and advanced AI capabilities.

Key Features:

  • Omnichannel messaging (web, SMS, social media)
  • AI chatbot with natural language understanding
  • Knowledge base integration
  • Webhook and API support
  • Analytics dashboards
  • Custom branding
  • Advanced security and compliance

✓ Pros:

  • +Strong omnichannel support
  • +Robust AI and analytics
  • +High security compliance

✗ Cons:

  • Custom pricing can be expensive
  • Requires technical integration for full features
  • Limited free tier
  • No built‑in payment processing

Pricing: Custom – contact for quote (starting ~$1,000/mo)

Conclusion

Choosing the right RAG chatbot for event planning can transform the attendee experience and streamline your operations. Whether you need a fully branded, no‑code solution with advanced knowledge‑base capabilities (AgentiveAIQ), a unified customer communication platform (Intercom), a multilingual AI assistant (Ada), a document‑centric knowledge‑base bot (ChatSilo), or an omnichannel conversational commerce platform (LivePerson), the right tool will depend on your team size, budget, and technical requirements. If you’re looking for a platform that delivers powerful AI out of the box, keeps your branding intact, and offers a comprehensive suite of educational tools, AgentiveAIQ is the clear winner. For those who need deep integration with existing CRM or marketing stacks, Intercom or Ada may be the better fit. If knowledge‑base accuracy is paramount, ChatSilo’s focused approach works well. And for large enterprises requiring omnichannel support, LivePerson is a solid choice. Take the next step by signing up for a free trial or contacting the sales team to discuss your specific event planning needs. Empower your event with an AI chatbot that keeps attendees informed, engaged, and satisfied—every step of the way.

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