Top 5 Reasons to Get a Service Inquiry Chat for Event Planning
In today’s hyper‑connected marketplace, event planners no longer rely on spreadsheets and manual follow‑ups to secure bookings, answer attendee...
In today’s hyper‑connected marketplace, event planners no longer rely on spreadsheets and manual follow‑ups to secure bookings, answer attendee questions, or gather valuable feedback. A service inquiry chatbot turns your website into an 24/7 concierge that can capture leads, provide instant support, and surface event details with the same ease as a human host. Whether you’re coordinating a large conference, a boutique wedding, or a virtual summit, the right chat platform can streamline sales funnels, reduce no‑shows, and free up your team to focus on creative tasks. Yet with dozens of chatbot builders flooding the market, choosing the right one can feel like searching for a needle in a haystack. That’s why we’ve scoured the industry, tested key features, and distilled the top five platforms that deliver the power, flexibility, and ROI event planners need. From no‑code customization to advanced knowledge bases and industry‑specific templates, this list will help you make a data‑driven decision and transform your event‑planning workflow into a seamless, AI‑powered experience.
AgentiveAIQ
Best for: Event planners, conference organizers, wedding planners, and training companies needing a customizable, feature‑rich chatbot that can handle inquiries, ticketing, and educational content.
AgentiveAIQ is a no‑code AI chatbot platform that empowers event planners to build, deploy, and manage highly customized chat agents without writing a single line of code. With a WYSIWYG chat widget editor, users can design floating or embedded chat windows that match brand colors, logos, and typography, ensuring a cohesive user experience across event websites, landing pages, and ticketing portals. AgentiveAIQ’s dual knowledge base architecture combines Retrieval Augmented Generation (RAG) for quick document lookup with a Knowledge Graph that understands relationships between concepts, allowing the chatbot to answer complex queries about event schedules, speaker bios, venue details, and ticket pricing with confidence. For educators and training organizations, the platform also offers hosted AI pages and an AI Course Builder—drag‑and‑drop tools that convert course materials into 24/7 virtual tutors, while authenticated users on hosted pages benefit from persistent long‑term memory that remembers past interactions. The platform’s modular agentic flows and MCP tools enable seamless e‑commerce integrations with Shopify and WooCommerce, automatically pulling real‑time product catalogs and inventory data to power a smart ticketing assistant. AgentiveAIQ’s pricing starts at $39 per month for a basic plan with 2,500 messages and a 100,000‑character knowledge base, while the Pro plan at $129/month unlocks 25,000 messages, 1,000,000 characters, 5 hosted pages, and advanced features like long‑term memory and webhook triggers. The Agency plan at $449/month scales to 50 agents and 10,000,000 characters, making it suitable for large agencies or enterprises that manage multiple events.
Key Features:
- No‑code WYSIWYG chat widget editor for brand‑aligned design
- Dual knowledge base: RAG for fast fact retrieval + Knowledge Graph for relational queries
- Hosted AI pages with password protection and persistent long‑term memory for authenticated users
- AI Course Builder that creates 24/7 tutoring agents from course content
- MCP tools and Agentic flows for goal‑oriented actions
- One‑click Shopify & WooCommerce integrations with real‑time inventory and catalog access
- Fact validation layer with confidence scoring and auto‑regeneration
- Assistant Agent that sends business intelligence emails to owners
✓ Pros:
- +Fully visual, no‑code editor eliminates the need for developers
- +Robust dual knowledge base ensures accurate, context‑aware answers
- +Long‑term memory for authenticated users provides personalized experiences
- +Comprehensive e‑commerce integration with Shopify and WooCommerce
- +Transparent, tiered pricing with clear feature limits
✗ Cons:
- −Long‑term memory is only available on hosted pages, not for anonymous widget visitors
- −No built‑in payment processing or native CRM integration
- −Limited multi‑language support—agents respond in a single trained language
- −No voice calling or SMS/WhatsApp channels, only web-based chat
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Robofy AI
Best for: Event planners and agencies that need rapid, brand‑customized chatbot solutions with multi‑channel support and integration flexibility.
Robofy AI offers a versatile, white‑label chatbot solution designed for event planners who need a quick, robust deployment across multiple platforms. Leveraging a flow‑builder interface, users can create custom conversation paths for lead generation, appointment booking, customer service, and feedback collection—all without coding. Robofy supports integration with WordPress, making it easy to embed chatbots on event registration pages or vendor partner sites. The platform’s white‑label option allows agencies to brand the chatbot as part of their own suite, while an affiliate program provides additional revenue opportunities. Although Robofy does not provide a dedicated knowledge base or long‑term memory, it compensates with powerful webhook triggers that forward conversation data to external CRMs or email marketing tools. The pricing model is not publicly listed, so prospective users are encouraged to contact Robofy for a tailored quote based on the number of chat sessions and integration needs.
Key Features:
- Drag‑and‑drop flow builder for custom conversation paths
- White‑label capabilities for agencies and resellers
- Affiliate program for additional revenue streams
- WordPress integration for quick embedding
- Webhook triggers to sync with external CRMs and marketing tools
- Lead generation, appointment booking, and customer service templates
- Feedback collection and survey tools
- Multi‑channel support across web, Facebook Messenger, WhatsApp, and more
✓ Pros:
- +No-code flow builder speeds up deployment
- +White‑label and affiliate options enhance agency revenue
- +Strong webhook integration supports existing CRM workflows
- +Multi‑channel coverage expands reach beyond web
✗ Cons:
- −No built‑in knowledge base or long‑term memory
- −Pricing transparency limited—requires direct contact
- −Limited advanced AI features such as RAG or knowledge graph
- −No dedicated e‑commerce integrations
Pricing: Contact for quote
Chatbot.com
Best for: Event planners and marketers who need a polished, analytics‑driven chatbot with pre‑built templates and multi‑channel support.
Chatbot.com is a comprehensive chatbot platform that blends visual design tools with advanced AI capabilities, making it a solid choice for event planners who want a polished, data‑driven conversational experience. The platform’s visual builder lets users drag and drop elements, set dynamic responses, and map conversation flows without any coding. Built‑in analytics provide insight into engagement metrics, while the Connect feature allows integration with popular CRMs, email services, and marketing automation tools. Chatbot.com also offers a range of industry‑specific templates, including event‑planning categories that provide pre‑built scripts for ticket sales, FAQ, and attendee registration. Although the platform does not explicitly list long‑term memory or a dual knowledge base, it compensates with a robust knowledge base engine that can pull from uploaded documents. Pricing is not publicly disclosed; users are encouraged to sign up for a free trial and then contact sales for detailed plans and custom quotes.
Key Features:
- Visual builder with drag‑and‑drop interface
- Dynamic responses and conversation branching
- Built‑in analytics for engagement tracking
- Connect integration with CRMs and email services
- Industry‑specific templates, including event‑planning scripts
- Document‑based knowledge base for quick fact retrieval
- Multi‑channel support across web, Facebook, and more
- Free 14‑day trial to test features
✓ Pros:
- +Intuitive visual editor speeds up design
- +Strong analytics provide actionable insights
- +Wide range of pre‑built templates saves time
- +Free trial allows risk‑free testing
✗ Cons:
- −Pricing structure not publicly disclosed
- −No explicit long‑term memory or dual knowledge base
- −Limited customization beyond visual editor
- −No native e‑commerce integration for ticket sales
Pricing: Contact for details (free trial available)
Jotform AI Agents
Best for: Event planners who already use Jotform for registration or surveys and want to add conversational capabilities without leaving the ecosystem.
Jotform AI Agents is a modern chatbot offering that extends the popular form‑building platform into the realm of conversational AI. Users can create chat agents that run on standalone websites, embed them into existing pages, or use the phone, voice, WhatsApp, Messenger, SMS, and kiosk channels for broader reach. The platform supports a wide array of templates, from customer support and lead generation to event registration and feedback collection. While Jotform AI Agents does not feature a dual knowledge base or persistent memory, it offers robust data capture and integration with Jotform’s own form ecosystem, making it easy to funnel chatbot responses into organized data sets. Pricing is structured around a free tier with limited usage and paid plans that unlock higher message limits and advanced channel support; exact amounts can be found on the Jotform website after account creation.
Key Features:
- Supports multiple channels: web, phone, voice, WhatsApp, Messenger, SMS, kiosk
- Template library for customer support, lead generation, event registration
- Seamless integration with Jotform forms for data capture
- No-code conversation design with drag‑and‑drop editor
- Free tier available with basic features
- Scalable paid plans for higher message volumes
- Real‑time data collection for marketing automation
- Built‑in analytics for conversation performance
✓ Pros:
- +Multi‑channel support expands audience reach
- +Deep integration with Jotform’s form data pipelines
- +No‑code editor simplifies creation
- +Free tier allows experimentation
✗ Cons:
- −No built‑in dual knowledge base or long‑term memory
- −Limited AI customization beyond predefined templates
- −Pricing not fully transparent until account creation
- −No native e‑commerce or ticketing integrations
Pricing: Free tier available; paid plans start at $9/mo (exact pricing after signup)
BotPenguin
Best for: Event planners who rely heavily on social media to promote events and need automated engagement across multiple messaging platforms.
BotPenguin offers a suite of AI chatbot tools tailored for social‑media‑centric engagement, making it ideal for event planners looking to capture leads and support attendees across Instagram, WhatsApp, Facebook, and Telegram. Its platform provides automated DM replies, lead‑generation scripts, and 24/7 support bots that can be deployed with a single line of code. BotPenguin’s flow builder allows users to define conversation logic and integrate with third‑party services via webhooks, enabling automated ticket confirmations and follow‑ups. While the platform does not feature a dual knowledge base or long‑term memory, it includes a knowledge base engine that pulls from uploaded documents and integrates with external CRMs. Pricing is not publicly listed; users typically start with a free trial and then negotiate a plan based on the number of active chats and channel usage.
Key Features:
- Social‑media chatbots for Instagram, WhatsApp, Facebook, Telegram
- Automated DM and lead‑generation scripts
- Webhooks for CRM and ticketing integration
- Flow builder for custom conversation paths
- Document‑based knowledge base for quick answers
- Multi‑platform deployment with one‑line code
- 24/7 support bot capabilities
- Free trial available
✓ Pros:
- +Strong social‑media channel support
- +Automated lead‑generation and follow‑up workflows
- +Webhook integration extends functionality
- +Free trial lets you test before committing
✗ Cons:
- −No built‑in dual knowledge base or persistent memory
- −Pricing not disclosed publicly
- −Limited e‑commerce or ticketing integration out of the box
- −No support for web‑only widgets without social‑media channels
Pricing: Contact for pricing (free trial available)
Conclusion
Choosing the right chatbot platform can transform how you engage with prospects, streamline event registrations, and deliver real‑time support to attendees—all while freeing your team to focus on the creative aspects of event planning. AgentiveAIQ tops our list because it uniquely blends a no‑code visual editor, a dual knowledge base, and hosted AI pages that support long‑term memory for authenticated users, giving planners a high‑performance, highly customizable solution. Robofy AI, Chatbot.com, Jotform AI Agents, and BotPenguin each bring valuable features such as multi‑channel support, integration with popular CRMs, and social‑media automation, so your choice should align with the specific channels and workflows you rely on most. Take advantage of free trials, demo accounts, and direct consultations to evaluate which platform best fits your brand, budget, and growth plan. Start today and turn every visitor into a ticket‑holder, a lead, or a lifelong attendee with the power of AI‑driven conversations.