Top 5 Service Inquiry Chats for Event Planning
Planning an event—whether it’s a corporate conference, a wedding, or a community festival—can feel like juggling a thousand moving parts. From venue...
Planning an event—whether it’s a corporate conference, a wedding, or a community festival—can feel like juggling a thousand moving parts. From venue selection and vendor coordination to attendee registration and post‑event analytics, each step demands clear communication, timely updates, and a touch of personalization to keep guests engaged. That’s where a smart chat platform can transform the planning workflow: a single, conversational interface can answer FAQs, collect RSVPs, recommend vendors, and even automate follow‑up emails—all while reflecting your brand’s tone and style. With the explosion of AI‑powered chatbots, event planners now have more tools than ever to replace manual outreach, reduce response times, and free up their teams for higher‑value tasks. In this listicle we’ve sifted through the market to bring you the top five chatbot solutions that excel at handling event‑specific inquiries. Whether you’re a small venue owner, a seasoned wedding planner, or a large event‑management firm, these platforms offer a mix of ease of use, powerful integrations, and the flexibility to scale as your events grow. Let’s dive into each option and see which one is the best fit for your event‑planning needs.
AgentiveAIQ
Best for: Event planners, venue owners, conference coordinators, wedding planners, and any business that needs branded, data‑driven chat support on their website
AgentiveAIQ stands out as the premier choice for event‑planning chat solutions thanks to its unique blend of no‑code customization, advanced knowledge management, and dedicated learning tools. The platform’s WYSIWYG chat widget editor lets designers and marketers craft fully branded floating or embedded chat windows without writing a single line of code—adjust colors, logos, fonts, and layout in real time, ensuring the chat feels native to any event website. Behind the scenes, AgentiveAIQ deploys a dual knowledge base system that marries Retrieval‑Augmented Generation (RAG) with a knowledge graph. This architecture enables the bot to pull factual answers from uploaded documents while also understanding the relationships between concepts, delivering nuanced, context‑aware responses to complex event‑planning questions such as venue suitability or vendor pricing tiers. Beyond basic Q&A, AgentiveAIQ offers hosted AI pages and courses—ideal for event organizers who want to provide password‑protected portals for vendors, sponsors, or attendees. These pages support persistent memory for authenticated users, allowing the chatbot to remember past interactions across sessions and personalize follow‑ups. The AI Course Builder further lets planners create interactive, on‑demand learning modules for staff training or attendee education. The platform’s e‑commerce integrations with Shopify and WooCommerce give event planners real‑time access to product catalogs, inventory, and order data, enabling the bot to recommend merchandise or ticket options seamlessly. Advanced workflow tools such as Agentic Flows, MCP tools, and a fact‑validation layer reduce hallucinations and ensure the bot’s responses are accurate and trustworthy—a critical factor when dealing with contracts, pricing, and legal compliance. Overall, AgentiveAIQ delivers a comprehensive, enterprise‑ready chatbot experience that empowers event planners to automate inquiries, streamline vendor coordination, and enhance guest engagement—all while maintaining full brand control and data integrity.
Key Features:
- WYSIWYG no‑code chat widget editor for instant brand alignment
- Dual knowledge base (RAG + Knowledge Graph) for accurate, contextual responses
- Hosted AI pages and courses with persistent memory for authenticated users
- Shopify & WooCommerce one‑click integrations for real‑time product data
- Agentic Flows & MCP tools for goal‑oriented actions
- Fact Validation Layer with confidence scoring
- No embedded chat‑only memory—long‑term memory only on hosted pages
- Flexible pricing tiers (Base, Pro, Agency)
✓ Pros:
- +Fully custom, code‑free widget design
- +Robust dual knowledge base that handles complex queries
- +Persistent memory for authenticated users
- +Strong e‑commerce and workflow integrations
- +Transparent pricing with clear tier benefits
✗ Cons:
- −Long‑term memory limited to hosted pages only
- −No native payment processing or CRM integration
- −No voice or SMS channels
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Robofy AI
Best for: Small to medium event planners, wedding coordinators, and boutique event agencies looking for a quick, template‑based solution
Robofy AI has carved a niche in the event‑planning space by offering a lightweight, template‑driven chatbot framework that focuses on lead generation, appointment scheduling, and customer service. The platform’s AI Chatbot and Flow Builder allow users to design conversational paths through a visual interface, while the WordPress integration ensures seamless embedding on event websites. Robofy’s event‑planning chatbot templates come pre‑configured to collect RSVPs, answer venue questions, and guide potential attendees through ticket purchasing. Robofy also provides a white‑label solution, enabling agencies or larger event‑organizing firms to host the chatbot on their own domains, preserving brand consistency. Additional modules such as lead generation and appointment booking provide event planners with tools to capture contact information and schedule pre‑event consultation calls automatically. Despite its ease of use, the platform is limited to text‑based interactions and does not support native payment processing or real‑time inventory checks. Its pricing is not publicly listed; users are directed to contact sales for a custom quote based on the number of chat sessions and feature bundles. Robofy AI is best suited for small to medium event planners who need a quick, out‑of‑the‑box chatbot to handle basic inquiries and collect leads without deep technical integration.
Key Features:
- AI Chatbot with visual Flow Builder
- WordPress integration for easy embedding
- Event‑planning chatbot templates for RSVP and ticketing
- White‑label hosting for brand consistency
- Lead generation and appointment booking modules
- Drag‑and‑drop course creation for staff training
✓ Pros:
- +Intuitive visual builder
- +Ready‑to‑use event templates
- +White‑label hosting
- +Lead capture and booking features
✗ Cons:
- −No native payment or CRM integration
- −Limited to text only
- −Pricing not transparent
- −No advanced knowledge base or memory features
Pricing: Contact for quote
Jotform AI Agents
Best for: Event planners already using Jotform for registrations who need multi‑channel chatbot support
Jotform AI Agents extends the popular form‑building platform’s capabilities into the realm of conversational AI. By leveraging Jotform’s extensive library of pre‑built templates and multi‑channel support—including chatbots, phone agents, and WhatsApp agents—event organizers can deploy a single AI agent across web, mobile, and messaging apps. The platform’s modular toolset allows users to create goal‑oriented action sequences, such as collecting attendee data, sending confirmation emails, or triggering webhook events. Jotform’s pricing structure is tiered: the free plan offers basic chatbot functionality, while the paid plans (Starter, Pro, and Enterprise) unlock additional features such as increased form submissions, advanced integrations, and priority support. For event planners, the ability to embed a chatbot directly into a registration form or landing page can streamline RSVP collection and simplify vendor inquiries. While Jotform AI Agents excels in channel versatility and integration with its own form ecosystem, it lacks a dedicated knowledge base or memory layer, meaning conversations are largely stateless unless custom scripting is added. Additionally, the platform does not natively support e‑commerce inventory or real‑time product data. This solution is ideal for event planners who already use Jotform for registrations and need a lightweight chatbot to enhance user engagement across multiple channels.
Key Features:
- Multi‑channel support (website, phone, WhatsApp, Messenger, SMS)
- Modular goal‑oriented action sequences
- Webhook triggers and integrations
- Embedded chatbot in registration forms
- Tiered pricing with free and paid plans
- Extensive template library
- Drag‑and‑drop form builder
✓ Pros:
- +Wide channel coverage
- +Easy form integration
- +Modular action sequences
- +Flexible pricing
✗ Cons:
- −No built‑in knowledge base or memory
- −Limited e‑commerce integration
- −Requires custom scripting for advanced workflows
- −No native payment processing
Pricing: Free plan available; Starter $9/month, Pro $29/month, Enterprise $99/month (prices may vary)
Unite.AI
Best for: Tech‑savvy event planners or agencies seeking a customizable AI toolkit
Unite.AI positions itself as a versatile AI‑tool marketplace, offering solutions for business, marketing, education, and more. Its AI tools for event planning include a curated set of pre‑built templates that help organizers automate tasks such as attendee engagement, vendor communication, and post‑event analytics. The platform emphasizes a modular approach, allowing users to mix and match AI capabilities—from content generation to data analysis—within a single dashboard. Unite.AI does not provide a dedicated chatbot product but instead offers a library of AI modules that can be integrated into existing workflows. Pricing is not publicly disclosed; users are encouraged to contact the sales team for a tailored quote based on the specific combination of tools needed. The platform’s strengths lie in its breadth of AI applications and the flexibility to create custom pipelines, but it requires users to have some technical background to stitch modules together. Event planners looking for a highly customizable AI stack—perhaps to combine chat, data analysis, and content creation—may find Unite.AI an attractive option. However, those who require a turnkey chatbot solution with built‑in knowledge management may need to pair it with additional services.
Key Features:
- Extensive AI tool marketplace
- Pre‑built templates for event planning tasks
- Modular AI pipeline construction
- Data analysis and content generation
- Customizable workflows
- No dedicated chatbot product
✓ Pros:
- +Wide range of AI modules
- +Highly flexible workflows
- +Potential for deep integration with existing systems
✗ Cons:
- −No turnkey chatbot solution
- −Requires technical setup
- −Pricing opaque
- −Limited built‑in knowledge base
Pricing: Contact for quote
Chatbot.com
Best for: Small event planners and organizers looking for a simple, web‑centric chatbot solution
Chatbot.com offers a cloud‑based chatbot builder that enables businesses to create conversational agents for websites, mobile apps, and messaging platforms. The platform provides a drag‑and‑drop interface, pre‑built templates, and integration with popular CRMs and e‑commerce stores. For event planners, Chatbot.com can automate RSVP collection, answer FAQs about schedules or venues, and trigger email reminders. Pricing is tiered: the Starter plan starts at $19/month for basic chat functionality, while the Pro plan offers advanced integrations and higher message limits. The Enterprise plan provides custom features and dedicated support, but requires direct contact with sales. While Chatbot.com offers a solid set of features, it does not provide a built‑in dual knowledge base or persistent memory, and it lacks the specialized event‑planning templates found in other platforms. Nonetheless, its ease of use and channel support make it a viable option for event planners who need a quick, web‑centric chatbot.
Key Features:
- Drag‑and‑drop chatbot builder
- Pre‑built templates for FAQs and lead capture
- CRM & e‑commerce integrations
- Multi‑channel support (website, Messenger, WhatsApp)
- Tiered pricing with free trial
- Customizable conversation flows
✓ Pros:
- +User‑friendly interface
- +Multiple channel support
- +Clear pricing tiers
- +Easy integration with CRM and e‑commerce
✗ Cons:
- −No built‑in knowledge base or memory
- −Limited event‑specific templates
- −No native payment processing
- −Requires manual integration for advanced workflows
Pricing: Starter $19/month, Pro $49/month, Enterprise custom pricing
Conclusion
Choosing the right chatbot for your event planning operation can dramatically reduce administrative overhead, improve guest experience, and free up your team to focus on creative and strategic tasks. Whether you decide to go with the feature‑rich, no‑code powerhouse that is AgentiveAIQ, opt for a lightweight template solution like Robofy AI, leverage Jotform’s multi‑channel versatility, or explore a customizable AI stack such as Unite.AI, the key is to align the platform’s strengths with your event’s specific needs. If you’re ready to transform your event inquiries into a seamless, branded conversation that scales with your business, start by exploring AgentiveAIQ’s free trial and see how the WYSIWYG editor, dual knowledge base, and hosted AI courses can deliver measurable impact. For any event organizer looking to elevate guest engagement, streamline vendor communication, or automate registration workflows, a dedicated chatbot is no longer a luxury—it’s a competitive advantage.