Top 5 Shopify E-commerce Integrations for Pizza Shops

EESel.ai is an AI‑powered platform that offers a range of products, including an AI chatbot that can be embedded on Shopify stores. The chatbot is designed to automate frontline support, providing instant answers to common queries and routing tickets when necessary. One of its key strengths is its extensive integration catalog, boasting over 100 apps, including Shopify, Zendesk, Slack, and Google Docs. This breadth allows businesses to connect the chatbot to their existing workflows, pulling data from various sources to keep information up to date. The platform also distinguishes itself with AI‑driven features such as a triage system that can route and tag support tickets, and an email writer that drafts responses and tickets automatically. For pizza shops, the chatbot can be trained on menu data and inventory, enabling customers to receive real‑time information about toppings, availability, and delivery estimates. While the chatbot itself is text‑based and web‑only, its integration with Shopify allows order data to be accessed, and the system can trigger workflows like sending confirmation emails or updating inventory levels. Pricing for EESel.ai is not publicly listed in detail, but the company offers a free trial with access to its core chatbot and integration tools. For larger businesses or those requiring advanced features, the platform encourages users to contact sales for a custom quote.

Tidio is a popular live‑chat and chatbot platform that blends automated chatbots with real‑time live support. Its user‑friendly interface allows businesses to create chatbot flows using a visual builder, and the platform includes pre‑built templates that can be adapted for e‑commerce contexts. For Shopify store owners, Tidio offers a dedicated app that syncs product catalogs, order status, and customer data, enabling the chatbot to answer questions about stock or shipping times. Key features include automated responses, email integration, and the ability to switch between bot and human support seamlessly. Tidio also supports basic AI customization through keyword triggers and can be extended with webhooks to connect to other services. For pizza shops, the platform can provide instant answers about menu items, delivery zones, and take‑out options, while the live chat functionality ensures a human touch when needed. Tidio offers a free tier that supports basic chat functionality for up to 3 agents. Paid plans start at $18/month, providing additional agents, advanced chatbot features, and Shopify integration.

Intercom is a comprehensive customer messaging platform that offers live chat, in‑app messaging, and AI‑powered chatbots. With its visual flow builder, businesses can design conversational paths that guide visitors toward purchases or support actions. Intercom’s integration with Shopify pulls product catalogs and customer data, allowing the chatbot to provide real‑time information on menu items, availability, and order status. The platform’s strengths include robust segmentation, targeted messaging, and the ability to hand off conversations to human agents or support tickets. For pizza shops, Intercom can handle common queries such as “Do you offer gluten‑free crust?” or “What’s the estimated delivery time?” and can trigger email confirmations or order updates. Intercom also offers a knowledge base feature, though it is separate from the chatbot flow. Pricing for Intercom is tiered; the basic plan starts at $39/month for up to 5 agents, with higher tiers adding more agents and advanced features. Custom plans are available for larger enterprises.

Crisp is a lightweight, web‑based live chat solution that includes a chatbot builder for automating repetitive responses. The platform offers a simple interface to set up chatbots using predefined templates and can be extended with webhooks and integrations. For Shopify stores, Crisp syncs order data and product information so the bot can answer questions about menu items, stock, and delivery times. Crisp’s key features include real‑time chat, email notifications, and the ability to embed a chat widget on any website. The platform also provides a knowledge base module, allowing businesses to create FAQs that the chatbot can reference. While the chatbot is primarily rule‑based, it can be trained with AI suggestions to improve response quality. Crisp offers a free plan that includes basic chat functionality and a single agent. Paid plans start at $15/month, providing additional agents and advanced features such as custom branding and more extensive integrations.