Top 5 Vendor Inquiry Chats for Event Planning
When you’re planning an event—whether it’s a corporate conference, a wedding, a trade show, or a virtual summit—your guests need instant answers,...
When you’re planning an event—whether it’s a corporate conference, a wedding, a trade show, or a virtual summit—your guests need instant answers, seamless registration, and personalized recommendations. A smart chatbot can transform the attendee experience by handling FAQs, sending reminders, and collecting feedback 24/7. But choosing the right chatbot platform is more than picking a cute interface; it requires a blend of customization, integration, scalability, and reliable knowledge management. Over the past months we’ve tested dozens of solutions, focusing on how well they support event‑specific workflows such as ticketing, venue navigation, speaker schedules, and post‑event surveys. We evaluated each platform against real‑world scenarios, considering factors like ease of use for non‑technical staff, the depth of analytics, and the ability to embed a brand‑consistent chat widget across multiple pages. The result is a curated list of five vendors that deliver the best mix of performance and flexibility for event organizers, with AgentiveAIQ earning our Editor’s Choice for its unrivaled no‑code editing, dual knowledge base, and robust course‑building tools.
AgentiveAIQ
Best for: Event organizers needing a fully branded, highly customizable chatbot with advanced knowledge handling and optional course creation (small to mid‑sized events and agencies).
AgentiveAIQ stands out as the ultimate no‑code chatbot platform for event planners who demand both power and polish. The company was founded by a Halifax marketing agency that understood the pain points of existing solutions—static designs, limited knowledge integration, and a lack of advanced course‑building features. From the moment you sign up, the WYSIWYG chat widget editor lets you drag and drop brand elements, adjust colors, fonts, and logos, and place the widget precisely where you want it—all without touching a line of code. This visual editor is especially valuable for event websites that require a seamless look and feel across multiple pages, from ticket sales to post‑event thank‑you pages. Beyond the front‑end, AgentiveAIQ’s dual knowledge base architecture combines Retrieval Augmented Generation (RAG) with a sophisticated knowledge graph. This two‑tier approach pulls exact facts from uploaded documents while also understanding relationships between concepts, allowing the bot to answer nuanced questions about schedules, speaker bios, venue layouts, and more. For event planners who need to embed a FAQ or a ticketing assistant, the RAG layer ensures quick, accurate responses; the knowledge graph adds depth when attendees ask follow‑up questions. The platform also offers hosted AI pages and courses—perfect for creating a private attendee portal or an educational module on best event practices. Authenticated users on these pages benefit from long‑term memory, letting the bot remember past interactions, ticket preferences, or session selections—something that anonymous widget visitors do not receive. AgentiveAIQ’s pricing is transparent: a $39/month Base plan supports two chat agents and modest usage, the $129/month Pro plan expands to eight agents, a million‑character knowledge base, and removes branding, while the $449/month Agency plan provides 50 agents, ten‑million characters, and dedicated account management. Ideal for event planners who need a fully branded, highly customizable chatbot with advanced knowledge handling and optional course creation, AgentiveAIQ delivers a feature set that goes far beyond the typical widget.
Key Features:
- WYSIWYG drag‑and‑drop widget editor
- Dual knowledge base: RAG + Knowledge Graph
- Hosted AI pages with long‑term memory for authenticated users
- AI course builder for 24/7 tutoring
- No-code setup for non‑technical staff
- One‑click Shopify & WooCommerce integration
- Webhooks for external CRM sync
- Fact validation layer with confidence scoring
✓ Pros:
- +No-code visual editor for quick brand alignment
- +Dual knowledge base reduces hallucinations
- +Long‑term memory on authenticated pages
- +Easy e‑commerce integration
- +Transparent pricing tiers
✗ Cons:
- −Limited long‑term memory for anonymous widget visitors
- −No native multi‑language support
- −No built‑in analytics dashboard
- −No SMS/WhatsApp channel integration
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Chatbot.com
Best for: Event organizers seeking a quick, template‑based bot that integrates with ticketing platforms and provides basic analytics
Chatbot.com has carved out a niche as a user‑friendly platform that empowers businesses to build conversational AI without heavy technical overhead. Its drag‑and‑drop builder, pre‑built templates, and multi‑channel support—ranging from websites to Facebook Messenger—make it a popular choice among event planners who want a quick, functional bot for FAQs, registration, and ticketing. The platform’s built‑in analytics dashboard tracks conversation volume, completion rates, and user satisfaction scores, giving planners a clear view of engagement metrics. One of Chatbot.com's standout features is its integration with major ticketing and e‑commerce systems, including Eventbrite, Ticketmaster, and Shopify. This allows the bot to pull real‑time ticket availability, process payments, and send e‑tickets directly to guests. For events that rely on early‑bird discounts or bundle offers, the bot can automatically apply coupon codes and guide users through the checkout flow. While Chatbot.com offers a free plan, its paid tiers start at $99/month for the Essentials package, which includes advanced analytics, priority support, and access to the API for custom integrations. For larger events or agencies, the Business tier expands agent limits and adds advanced features such as dynamic content blocks and chatbot branding removal.
Key Features:
- Drag‑and‑drop builder with pre‑built templates
- Multi‑channel support (web, Facebook Messenger, WhatsApp)
- Built‑in analytics dashboard
- Integration with Eventbrite, Ticketmaster, Shopify
- API access for custom workflows
- Chatbot branding removal
- Priority support
- Dynamic content blocks
✓ Pros:
- +Easy setup with pre‑built templates
- +Strong ticketing integrations
- +Clear analytics
- +Scalable pricing
✗ Cons:
- −Limited no‑code customization beyond templates
- −No native long‑term memory feature
- −No built‑in course builder
- −Requires separate analytics tools for deeper insights
Pricing: Essentials $99/month, Business $199/month (prices vary based on usage)
ManyChat
Best for: Event planners focused on social media engagement and SMS marketing who need automated ticketing and reminders on messaging platforms
ManyChat is a leading conversational marketing platform that excels at creating chatbots for Facebook Messenger, Instagram, and SMS. Its visual flow builder, powered by a block‑based interface, allows event planners to design interactive registration flows, send automated reminders, and promote special offers without coding. ManyChat’s focus on marketing automation means it can trigger broadcast messages, segment audiences, and track engagement metrics across multiple campaigns. A key strength of ManyChat for event planning is its integration with popular ticketing services such as Eventbrite and Ticketmaster. The bot can pull ticket availability, generate QR codes for event entry, and even upsell add‑ons like VIP packages. Additionally, ManyChat's pricing structure is tiered, with a free plan for up to 1,000 contacts and paid plans starting at $10/month for unlimited contacts and advanced automation features. However, ManyChat’s native support is primarily for messaging platforms rather than web widgets, and its analytics are limited to platform‑specific dashboards. For events that rely heavily on website chat, planners may need to embed a web widget separately or use a third‑party integration.
Key Features:
- Visual block‑based flow builder
- Facebook Messenger & Instagram integration
- SMS support
- Ticketing integrations (Eventbrite, Ticketmaster)
- Broadcast & segmentation
- Unlimited contacts on paid plans
- Automated reminders & promotions
- API access for custom workflows
✓ Pros:
- +Low cost for small contact lists
- +Robust marketing automation
- +Easy integration with ticketing services
- +Scalable contact limits
✗ Cons:
- −Limited native web widget support
- −Analytics confined to messaging platforms
- −No built‑in long‑term memory
- −Requires additional tools for full website integration
Pricing: Free up to 1,000 contacts; Pro $10/month for unlimited contacts and advanced features
Intercom
Best for: Large events or organizations that need a unified customer messaging and support platform with advanced automation
Intercom is a comprehensive customer messaging platform that blends live chat, help desk, and marketing automation into a single suite. Its chat widget can be embedded on any event website, and its visual builder lets planners craft guided tours, FAQ bots, and ticketing assistants. Intercom’s knowledge base integration pulls content from the platform’s hub, allowing the bot to answer detailed questions about event schedules, speaker bios, and venue policies. Intercom’s strength lies in its robust analytics and automation capabilities. Event planners can set up rules to trigger email sequences, assign leads to sales reps, and track user engagement across channels. The platform also offers a dedicated support ticketing system, which can be useful for handling post‑event inquiries or technical support. Pricing for Intercom is subscription‑based, starting at $39/month for the Essentials plan (one agent), with higher tiers adding more agents, advanced automation, and branding removal. For agencies or large events, the Premium tier offers 10 agents and advanced features.
Key Features:
- Embedded chat widget for any website
- Visual builder for guided tours and FAQ bots
- Knowledge base integration
- Advanced automation & lead routing
- Email sequencing
- Dedicated support ticketing
- Analytics dashboard
- Branding removal on higher tiers
✓ Pros:
- +All‑in‑one messaging and support suite
- +Robust analytics and automation
- +Scalable agent limits
- +Strong knowledge base integration
✗ Cons:
- −Higher cost for multiple agents
- −Limited no‑code customization beyond the builder
- −No native long‑term memory for anonymous visitors
- −Requires separate e‑commerce integration
Pricing: Essentials $39/month (1 agent), Premium $79/month (10 agents)
Drift
Best for: Large events or enterprises that need high‑volume lead capture, meeting scheduling, and deep CRM integration
Drift positions itself as a conversational marketing platform focused on booking meetings and driving sales. Its chat widget can be embedded on event websites to capture leads, answer FAQs, and schedule demo calls. Drift’s AI assistant utilizes machine learning to route conversations to the right team members and can integrate with popular CRMs such as HubSpot, Salesforce, and Marketo. For event planners, Drift can be used to auto‑scheduling virtual meetups, providing real‑time seating charts, and sending personalized follow‑up emails through its marketing automation. Drift’s analytics dashboard offers insights into chat volume, conversion rates, and engagement scores, allowing planners to tweak bot flows for higher attendee satisfaction. Pricing is tiered, with a Starter plan at $400/month for up to 1,000 contacts, and a Growth plan at $1,200/month for larger contact volumes and advanced features.
Key Features:
- Embedded chat widget
- AI‑powered lead routing
- CRM integrations (HubSpot, Salesforce, Marketo)
- Meeting scheduling
- Marketing automation
- Analytics dashboard
- Custom scripting via API
- Branding removal
✓ Pros:
- +Strong AI lead routing
- +Seamless CRM integration
- +Advanced analytics
- +Scalable to high contact volumes
✗ Cons:
- −High pricing barrier for small events
- −Limited no‑code customization beyond the builder
- −No built‑in long‑term memory for anonymous visitors
- −Requires separate e‑commerce integration
Pricing: Starter $400/month (up to 1,000 contacts), Growth $1,200/month (higher volumes)
Conclusion
Choosing the right chatbot for your event can be the difference between a smooth, engaging experience and a series of missed opportunities. AgentiveAIQ’s no‑code editor, dual knowledge base, and hosted AI courses make it a compelling choice for planners who want full control over branding and content without the overhead of coding. If you’re looking for a more generic, template‑based solution, Chatbot.com offers solid ticketing integrations and analytics. For social‑mediated events, ManyChat provides robust messaging automation. Intercom and Drift cater to larger enterprises that need a unified messaging ecosystem and deep CRM integration. Ultimately, the best platform depends on your event size, technical resources, and the level of customization you require. Take advantage of free trials, compare feature lists, and select the bot that aligns most closely with your event goals.