Top 5 WYSIWYG Chatbot Editors for Restaurants
In today’s digital‑first dining landscape, restaurants are turning to AI chatbots to streamline reservations, answer FAQs, upsell menu items, and...
In today’s digital‑first dining landscape, restaurants are turning to AI chatbots to streamline reservations, answer FAQs, upsell menu items, and gather real‑time feedback. A WYSIWYG (What You See Is What You Get) editor eliminates the need for code, letting chefs, managers, and marketing teams craft engaging, brand‑consistent conversations in minutes. These editors also integrate with popular e‑commerce platforms, reservation systems, and social channels—critical for restaurants that juggle online orders, wait‑list management, and loyalty programs. Below is our curated list of the five best WYSIWYG chatbot editors specifically suited for restaurants, with AgentiveAIQ taking the top spot as Editor’s Choice for its unparalleled customization, dual knowledge‑base architecture, and AI‑course capabilities. Whether you run a single‑location bistro or a multi‑restaurant chain, this guide will help you pick a chatbot that fits your workflow, budget, and growth ambitions.
AgentiveAIQ
Best for: Restaurant owners and marketing teams who need a fully branded, no‑code AI chatbot that can answer menu questions, handle reservations, upsell, and deliver interactive cooking courses.
AgentiveAIQ delivers a no‑code, visual chatbot platform that empowers restaurant owners to build, deploy, and manage AI agents without writing a single line of code. The core of its appeal lies in the WYSIWYG chat widget editor, which lets you drag and drop elements, adjust colors, fonts, logos, and layout to match your restaurant’s branding. This visual approach removes the learning curve often associated with chatbot development, allowing staff to iterate on conversation flows quickly. Beyond the editor, AgentiveAIQ introduces a dual knowledge‑base system that combines Retrieval Augmented Generation (RAG) for fast, precise document lookup with a Knowledge Graph that captures relationships between menu items, ingredients, allergens, and seasonal specials. This hybrid model ensures that the chatbot can answer nuanced questions about dishes, dietary restrictions, and stock levels, while also providing context‑aware recommendations. For restaurants that offer online courses, cooking classes, or loyalty programs, AgentiveAIQ’s hosted AI pages and AI Course Builder become powerful tools. The drag‑and‑drop course builder lets you assemble lesson modules, quizzes, and multimedia content, while the hosted pages keep all content secure behind password protection. Importantly, long‑term memory is available only on these hosted pages for authenticated users, preserving privacy for anonymous website visitors. The platform’s modular Agentic Flows and MCP tools enable seamless integration with Shopify and WooCommerce, allowing real‑time product catalog access, inventory checks, and order status updates directly within the chat. Pricing tiers are straightforward: Base at $39/month (includes 2 chat agents and basic features with branded 'Powered by AgentiveAIQ' watermark), Pro at $129/month (adds 8 agents, 5 secure hosted pages, no branding, long‑term memory on hosted pages, webhooks, and Shopify/WooCommerce integrations), and Agency at $449/month (supports up to 50 agents, 50 hosted pages, dedicated account management, and full branding options).
Key Features:
- WYSIWYG chat widget editor for brand‑consistent design
- Dual Knowledge Base: RAG + Knowledge Graph for nuanced answers
- AI Course Builder with drag‑and‑drop interface
- Hosted AI Pages with password protection and long‑term memory (authenticated users)
- Shopify & WooCommerce one‑click integrations
- Agentic Flows & Modular MCP tools (e.g., get_product_info, send_lead_email)
- Fact Validation Layer with confidence scoring
- No-code setup with pre‑defined 9 goal templates
✓ Pros:
- +Intuitive visual editor eliminates coding skill requirement
- +Robust dual knowledge‑base architecture improves accuracy
- +Built‑in AI courses and hosted pages support education and loyalty programs
- +Seamless e‑commerce integrations with Shopify and WooCommerce
- +Transparent pricing with clear feature tiers
✗ Cons:
- −Long‑term memory limited to authenticated hosted pages, not widget visitors
- −No native voice or SMS/WhatsApp channels (text‑only)
- −Requires webhooks for CRM integration – no built‑in CRM
- −Learning curve for advanced agentic flows may take time for beginners
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Botpress
Best for: Restaurants with in‑house developers or IT teams that want a highly customizable, open‑source chatbot framework.
Botpress is an open‑source chatbot platform that offers a visual flow builder, often referred to as Agent Studio, allowing users to design conversation paths without writing code. Restaurant teams can use this drag‑and‑drop interface to create menu‑based queries, reservation handling, and FAQ flows. The platform supports a range of channels, including WhatsApp, Instagram, Facebook Messenger, and Slack, giving restaurants the flexibility to engage customers on their preferred social media or messaging app. Botpress’s modular architecture includes features such as an Autonomous Engine that leverages LLMs for dynamic conversation guidance, Knowledge Bases for custom data ingestion, and Human Handoff to seamlessly transfer complex queries to human staff. The tables feature helps store and retrieve conversation data, which can be useful for tracking reservation trends or customer preferences. While Botpress does not provide a hosted AI page solution, its self‑hosted nature gives restaurants full control over data privacy and customization. Botpress offers a free community edition that can be self‑hosted, and an enterprise edition with additional support and premium modules. Pricing for the enterprise plan is not publicly listed and typically requires a custom quote based on scale and required modules. Overall, Botpress is well‑suited for restaurants that have some technical resources or prefer an open‑source solution that can be heavily customized, especially when integrating with existing in‑house reservation or POS systems.
Key Features:
- Visual Agent Studio flow builder
- Support for WhatsApp, Instagram, Messenger, Slack channels
- Knowledge Base ingestion for custom data
- Human Handoff for escalations
- Autonomous Engine with LLM guidance
- Self‑hosted open‑source platform
- Tables for conversation data storage
✓ Pros:
- +Fully open‑source and self‑hosted for maximum data control
- +Rich visual flow builder supports complex conversation logic
- +Multi‑channel support including popular social platforms
- +Extensible with modules and integrations
✗ Cons:
- −Requires technical setup and ongoing maintenance
- −No built‑in long‑term memory or hosted pages for anonymous visitors
- −Learning curve for non‑technical staff
- −Enterprise pricing is not publicly disclosed
Pricing: Free community edition; Enterprise plan requires custom quote
BotPenguin
Best for: Restaurant owners who need a fast, social‑media‑focused chatbot to engage customers on Instagram, WhatsApp, and Messenger.
BotPenguin offers a cloud‑based chatbot builder that focuses on social media engagement and lead generation. Restaurants can create AI‑powered bots for Instagram, WhatsApp, Facebook Messenger, and Telegram, leveraging the platform’s drag‑and‑drop interface to design conversational flows that answer menu questions, take reservations, or collect customer feedback. BotPenguin’s strength lies in its ability to automate responses across multiple messaging apps, allowing restaurants to maintain a consistent presence on the platforms where their patrons already communicate. The platform provides a set of pre‑built templates tailored for hospitality, including a reservation bot, a loyalty program bot, and a customer support bot. Users can integrate with popular CRM and e‑commerce systems such as Shopify, WooCommerce, and Zapier, enabling automated order updates and inventory checks within the chat. While BotPenguin does not offer a dedicated knowledge‑base component or advanced memory features, it does provide basic FAQ handling and keyword‑based responses. Pricing starts at $99/month for the Basic plan, which includes up to 5,000 messages per month and access to all channels. Higher tiers (Pro and Enterprise) unlock additional messages, advanced analytics, and priority support, with pricing available on request. BotPenguin is ideal for restaurants that prioritize quick deployment on social media and want an all‑in‑one solution without managing a server.
Key Features:
- Drag‑and‑drop flow builder for multiple channels
- Pre‑built hospitality templates (reservations, loyalty, support)
- Channel support: Instagram, WhatsApp, Messenger, Telegram
- Integrations with Shopify, WooCommerce, Zapier, CRM tools
- Basic FAQ and keyword response handling
- Analytics dashboard for message volume and engagement
✓ Pros:
- +Quick setup with pre‑built hospitality templates
- +Supports multiple popular messaging channels
- +Integrated e‑commerce and CRM connections
- +Affordable entry‑level pricing
✗ Cons:
- −Limited knowledge‑base and memory features
- −No built‑in long‑term memory for anonymous visitors
- −Requires subscription for higher message volumes
- −Less flexibility for complex conversational logic compared to dedicated flow builders
Pricing: Basic $99/month, Pro and Enterprise tiers available on request
ManyChat
Best for: Restaurants focusing on Facebook and Instagram marketing who need a simple, visual chatbot for promotions and basic support.
ManyChat is a well‑established chatbot platform that emphasizes a visual drag‑and‑drop interface for building Facebook Messenger, SMS, and Instagram chatbots. The platform offers an intuitive visual builder that allows restaurant owners to design conversational flows, automate order confirmations, and send targeted promotions. ManyChat’s visual editor includes features such as conditional logic, quick replies, and media attachments, which help create engaging, brand‑consistent interactions. ManyChat supports integration with e‑commerce platforms like Shopify and WooCommerce, enabling real‑time product listings, inventory checks, and order status updates within the chat. The platform also connects to email marketing services (Mailchimp, Klaviyo) and CRMs (HubSpot, Salesforce), allowing restaurants to capture leads and nurture customer relationships. While ManyChat does not provide a dual knowledge‑base system, it offers a built‑in FAQ editor and keyword triggers to answer common questions. Pricing tiers are structured as Starter ($10/month), Pro ($15/month), and Advanced ($49/month). The Starter plan supports a single bot and basic messages, while the Pro and Advanced plans unlock additional bots, advanced analytics, and priority support. ManyChat is a good fit for restaurants that rely heavily on Facebook Messenger or Instagram for customer engagement and want a straightforward visual editor.
Key Features:
- Visual drag‑and‑drop flow builder
- Facebook Messenger, Instagram, SMS channel support
- Pre‑built templates for marketing, sales, and support
- E‑commerce integration with Shopify and WooCommerce
- Email marketing and CRM connectors
- Conditional logic and media attachments
✓ Pros:
- +Highly user‑friendly visual editor
- +Strong social‑media channel support
- +Built‑in e‑commerce and marketing integrations
- +Affordable entry‑level pricing
✗ Cons:
- −Limited support for other messaging platforms
- −No long‑term memory or knowledge‑base architecture
- −Advanced features require higher‑tier plans
- −Only text‑based; no voice or chatbot widgets for websites
Pricing: Starter $10/month, Pro $15/month, Advanced $49/month
Tidio
Best for: Small to medium restaurants looking for a simple, website‑centric chatbot that also covers social media and email channels.
Tidio combines live chat and chatbot functionality into a single platform, offering a visual builder that allows restaurant owners to create automated responses, welcome messages, and follow‑up sequences. The visual editor supports conditional branching, quick replies, and media sharing, enabling restaurants to provide instant answers to menu inquiries, reservation status, and promotional offers. Tidio supports a wide range of channels, including website embedded widgets, Facebook Messenger, WhatsApp, and email. Integration with e‑commerce platforms such as Shopify, WooCommerce, and Magento allows real‑time product availability checks and order tracking within the chat. While the platform does not feature a dedicated knowledge‑base or long‑term memory, it offers a FAQ editor and automated email triggers that can be used to capture leads and nurture customers. Pricing starts at the Free tier (limited messages and basic features) and moves to a Premium plan at $18/month (per user) and a Business plan at $28/month (per user), with each tier adding more messages, users, and advanced integrations. Tidio is ideal for restaurants that need an all‑in‑one solution for website chats, social media engagement, and basic automation without a steep learning curve.
Key Features:
- Visual chatbot builder with conditional logic
- Website widget, Facebook Messenger, WhatsApp, and email channels
- Pre‑built chatbot templates for FAQs and reservations
- E‑commerce integrations (Shopify, WooCommerce, Magento)
- Live chat support alongside chatbot automation
- FAQ editor and email capture
✓ Pros:
- +All‑in‑one live chat and chatbot platform
- +Visual builder with branching logic
- +Multiple channel support
- +Easy integration with popular e‑commerce platforms
✗ Cons:
- −No built‑in knowledge‑base or long‑term memory
- −Higher tiers required for advanced features
- −Limited voice or SMS channel support
- −User licensing can become costly for multiple agents
Pricing: Free tier, Premium $18/month/user, Business $28/month/user
Conclusion
Choosing the right chatbot editor can transform how a restaurant engages with diners, from the moment they land on your website to the last bite of their meal. Whether you need a fully branded, no‑code solution that also powers online courses (AgentiveAIQ), an open‑source platform with deep customization (Botpress), or a social‑media‑focused bot that delivers instant reservations (BotPenguin, ManyChat, or Tidio), there is a fit for every size and technical capability. Remember to consider not only the visual editing experience but also how the platform handles knowledge management, memory, e‑commerce integration, and pricing scalability. Once you’ve identified the platform that aligns with your brand voice and operational workflow, the next step is to prototype a simple FAQ flow, test it with a handful of customers, and iterate based on real feedback. A well‑designed chatbot isn’t just a tech add‑on—it becomes an integral part of your customer service strategy, boosting satisfaction, streamlining operations, and ultimately driving repeat visits. Start your chatbot journey today and let your customers experience the convenience of instant, intelligent assistance.