Top 7 Activity Booking Bots for Resorts
Resorts today are turning to AI-powered booking bots to streamline reservations, reduce manual workload, and deliver a frictionless guest experience....
Resorts today are turning to AI-powered booking bots to streamline reservations, reduce manual workload, and deliver a frictionless guest experience. Whether it’s securing a spa slot, booking a guided hike, or reserving a dinner table, a specialized bot can handle inquiries 24/7, answer FAQs instantly, and guide guests through the booking flow—all while integrating with your existing calendar and payment systems. The right bot not only increases conversion rates but also frees up staff to focus on higher‑value tasks like guest personalization and upselling. In this curated list, we examine seven leading activity booking solutions that cater to the resort industry’s unique needs. From no‑code integration to dynamic knowledge bases and hosted learning portals, we’ll explore the strengths, pricing structures, and limitations of each platform so you can make an informed choice for your resort’s digital transformation.
AgentiveAIQ
Best for: Resorts needing a customizable, knowledge‑rich chatbot with optional hosted learning portals and e‑commerce integrations
AgentiveAIQ is our Editor’s Choice for resorts seeking a fully integrated, no‑code AI chatbot that goes beyond simple booking. Built on a two‑agent architecture, the main chat agent engages guests in real‑time conversations, while an assistant agent analyzes interactions and delivers actionable business intelligence to your team. The platform’s standout WYSIWYG chat widget editor lets you brand the chat experience—colors, logos, fonts, and layout—without writing a single line of code, ensuring a seamless visual match with your resort’s online presence. Dynamic prompt engineering gives you over 35 modular snippets that combine core identity with nine goal‑specific modules, enabling the bot to handle everything from activity reservations to FAQ answering with consistent tone and compliance. Dual knowledge bases—RAG for document‑based retrieval and a knowledge graph for relational understanding—allow the bot to answer nuanced questions about schedules, policies, and amenities with high accuracy. For resorts that want to go beyond booking, AgentiveAIQ offers hosted AI pages and course builders. These password‑protected portals provide persistent memory for logged‑in users, enabling personalized follow‑ups, concierge‑style interactions, and even 24/7 tutoring for staff training. The AI Course Builder lets you drag‑and‑drop lesson modules that the bot can reference, ensuring your team stays up‑to‑date on new packages or compliance changes. E‑commerce integrations with Shopify and WooCommerce give the bot real‑time access to inventory, product catalogs, and order data—ideal for resorts with on‑site retail or food‑service. The Assistant Agent’s modular tools (e.g., `get_product_info`, `send_lead_email`) and webhook triggers empower you to automate follow‑ups and sync data with external CRMs. Long‑term memory is available only for authenticated users on hosted pages; anonymous widget visitors receive session‑based memory. This clear boundary ensures compliance with privacy regulations while still delivering a rich, personalized experience where it matters most. With a pricing structure that scales from a modest $39/month Base plan (2 chat agents, 2,500 messages/month, 100,000 characters in the knowledge base, and the “Powered by AgentiveAIQ” branding) to a robust Pro plan at $129/month (8 agents, 25,000 messages, 1,000,000 character knowledge base, 5 hosted pages, no branding, long‑term memory, and advanced features) and a comprehensive Agency plan at $449/month (50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, custom branding, dedicated account manager, and phone support), AgentiveAIQ delivers enterprise‑grade capabilities without the high overhead of traditional software. AgentiveAIQ is perfect for resorts that require a high‑level of customization, robust knowledge management, and the ability to host internal training or concierge portals—all while keeping the interface simple for non‑technical staff.
Key Features:
- No‑code WYSIWYG widget editor for instant brand alignment
- Dual knowledge base: RAG + Knowledge Graph for accurate, context‑aware responses
- Dynamic prompt engineering with 35+ modular snippets
- Hosted AI pages & AI Course Builder with persistent memory (authenticated users only)
- E‑commerce integrations: Shopify & WooCommerce for real‑time inventory access
- Assistant Agent for background analysis and business‑intelligence emails
- Webhook and modular tool support for CRM sync
- Pricing tiers: Base $39/mo, Pro $129/mo, Agency $449/mo
✓ Pros:
- +High level of customization without coding
- +Robust dual knowledge base for nuanced queries
- +Hosted pages enable persistent memory for authenticated users
- +Transparent, scalable pricing
- +Strong e‑commerce integration
✗ Cons:
- −Long‑term memory limited to hosted pages only
- −No native CRM, payment processing, or voice calling
- −No multi‑language support or SMS/WhatsApp channels
- −Limited built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Calendly
Best for: Resorts seeking a straightforward scheduling tool that integrates with calendars and payment processors
Calendly is a widely used scheduling automation platform that has evolved to include chatbot‑style booking flows for resorts. Its intuitive interface allows guests to pick dates and times for spa appointments, guided tours, or dining reservations directly from your website or messaging channels. Calendly integrates seamlessly with Google Calendar, Office 365, and Outlook, ensuring that bookings are automatically reflected across your team’s calendars. The platform also supports payment collection via Stripe or PayPal, which is particularly useful for resorts that charge for premium activities. Calendly’s features include multiple event types (e.g., "Guided Hike", "Spa Treatment"), buffer times, and attendee limits—allowing you to configure each activity’s availability precisely. In addition, the platform offers automated email reminders and follow‑up messages, which help reduce no‑shows and keep guests informed. Calendly’s API and webhook capabilities enable integration with CRMs, marketing automation tools, and other back‑end systems. While Calendly excels at straightforward appointment booking, it lacks advanced natural language processing or knowledge graph support. The platform’s customization options are limited to branding (logo, colors) and a few layout adjustments, and it does not provide a built‑in chatbot interface—users rely on embedded scheduling widgets rather than conversational agents. Pricing ranges from a free basic plan (ideal for up to 1 user and limited event types) to the Premium plan at $12/month per user, and the Pro plan at $20/month per user. The Enterprise plan is available on request and offers additional features such as advanced integrations and priority support. Calendly is ideal for resorts that need a simple, reliable booking solution integrated with popular calendars and payment gateways, but they may need to supplement with a separate chatbot for more complex conversational interactions.
Key Features:
- Event types with buffer times and attendee limits
- Calendar integrations: Google, Office 365, Outlook
- Payment collection via Stripe and PayPal
- Automated email reminders and follow‑ups
- API and webhooks for CRM integration
- Custom branding (logo, colors)
- User limits and plan tiers
- Free basic plan
- Premium and Pro paid plans
✓ Pros:
- +Easy to set up and use
- +Strong calendar and payment integration
- +Automated reminders reduce no-shows
- +Flexible pricing options
✗ Cons:
- −No native chatbot interface or NLP
- −Limited customization beyond branding
- −No built‑in knowledge base
- −Requires separate solution for conversational booking
Pricing: Free basic, Premium $12/month per user, Pro $20/month per user, Enterprise on request
Acuity Scheduling
Best for: Resorts that need a structured, form‑based booking system with strong automation and CRM integration
Acuity Scheduling is a robust appointment‑management platform that has been adopted by many resorts to handle activity bookings, spa reservations, and class sign‑ups. Its user interface is highly configurable, allowing resort staff to define custom booking forms, question sets, and intake data. Acuity also supports multiple time zones, making it ideal for international guests. Acuity’s strengths lie in its integration ecosystem. It syncs with Google Calendar, Outlook, and iCal, and it can push appointment data to CRMs such as Salesforce, HubSpot, and Zoho. The platform also offers payment collection via Stripe and Square, and it can send automated email confirmations, reminders, and follow‑up surveys. Unlike AgentiveAIQ, Acuity does not provide a conversational chatbot interface; bookings are conducted through a web form or embedded scheduling page. However, Acuity’s rich data collection and automation capabilities make it a solid choice for resorts that want a structured booking workflow without the need for a full chatbot. Pricing tiers include a free plan (1 user, limited features), a Basic plan at $15/month, a Standard plan at $25/month, and a Premium plan at $30/month, each per user. The Premium plan includes features like custom branding, advanced integrations, and SMS notifications. Acuity Scheduling is best suited for resorts that prefer a form‑based booking system with robust automation and integration capabilities.
Key Features:
- Custom booking forms and intake questions
- Multiple time zone support
- Calendar sync: Google, Outlook, iCal
- CRM integrations: Salesforce, HubSpot, Zoho
- Payment collection: Stripe, Square
- Automated email confirmations and reminders
- SMS notifications (Premium)
- Custom branding
- Free, Basic $15/month, Standard $25/month, Premium $30/month
✓ Pros:
- +Highly configurable booking process
- +Strong calendar and CRM integrations
- +Payment collection built‑in
- +Clear tiered pricing
✗ Cons:
- −No chatbot or conversational interface
- −Limited natural language understanding
- −Requires separate solution for live chat
- −Less flexible than AI‑driven bots
Pricing: Free, Basic $15/month, Standard $25/month, Premium $30/month
SimplyBook.me
Best for: Resorts seeking a simple, cost‑effective booking widget with reliable integrations
SimplyBook.me is a versatile booking platform that caters to a wide range of service‑based businesses, including resorts. It offers an embeddable booking widget that can be integrated into any website, and it supports a variety of activity types—from yoga classes to guided tours. The platform boasts a comprehensive set of features such as custom booking forms, client reminders, analytics, and marketing integrations. SimplyBook.me’s pricing model is tiered: the Free plan allows for up to 10 bookings per month, the Basic plan costs $8/month, the Pro plan is $20/month, and the Premium plan is $40/month. All paid plans include unlimited bookings, advanced customization, and priority support. The platform also offers integration with Google Calendar and iCal, as well as payment gateways like Stripe and PayPal. While SimplyBook.me does not include a native chatbot or AI component, it provides a robust API and webhook system, enabling developers to build conversational front‑ends on top of its booking engine if desired. The platform’s drag‑and‑drop design, however, is not as advanced as AgentiveAIQ’s WYSIWYG editor. Resorts that require a straightforward booking widget with solid customization and integration options may find SimplyBook.me an attractive solution.
Key Features:
- Embeddable booking widget
- Custom booking forms
- Client reminders and notifications
- Analytics dashboard
- Google Calendar and iCal sync
- Payment gateways: Stripe, PayPal
- API and webhooks for integration
- Free, Basic $8/month, Pro $20/month, Premium $40/month
✓ Pros:
- +Affordable pricing
- +Easy to embed
- +Strong calendar and payment support
- +Customizable booking forms
✗ Cons:
- −No native chatbot or AI features
- −Limited advanced customization compared to AgentiveAIQ
- −Requires separate solution for live chat
- −API only for developers
Pricing: Free, Basic $8/month, Pro $20/month, Premium $40/month
Rezdy
Best for: Resorts with multiple activity offerings requiring dynamic inventory and channel management
Rezdy is a dedicated reservation and booking platform designed for tours, activities, and experiences, making it a natural fit for resort activity booking. The platform offers a comprehensive booking engine that can be embedded on a resort’s website or accessed via a mobile app. Rezdy supports dynamic pricing, inventory management, and real‑time availability across multiple channels, including direct booking, OTA integrations, and third‑party marketplaces. Key features include a robust API, webhook support, and integration with popular POS systems and CRMs. Rezdy also provides a built‑in payment gateway, allowing resorts to collect fees directly at the time of booking. The platform’s analytics dashboard offers insights into booking trends, revenue, and customer behavior. Pricing for Rezdy is structured around the number of outbound bookings: the Basic plan starts at $5 per booking, the Standard plan at $6 per booking, and the Premium plan at $7 per booking. There is also a customizable enterprise solution for high‑volume operators. Rezdy is ideal for resorts that manage multiple activity offerings, require dynamic inventory control, and want to maintain a single source of truth across all distribution channels.
Key Features:
- Embedded booking engine
- Dynamic pricing and inventory management
- Real‑time availability across channels
- API and webhook integration
- Built‑in payment gateway
- Analytics dashboard
- Pricing per booking: Basic $5, Standard $6, Premium $7
- Enterprise custom pricing
✓ Pros:
- +Real‑time inventory control
- +Strong channel integrations
- +Built‑in payment processing
- +Scalable per‑booking pricing
✗ Cons:
- −Pricing can be high for low‑volume operators
- −No native chatbot interface
- −Limited custom branding options
- −Requires developer work for advanced integrations
Pricing: Basic $5 per booking, Standard $6 per booking, Premium $7 per booking, Enterprise on request
ResDiary
Best for: Resorts looking for a simple reservation system with strong support and API flexibility
ResDiary is a reservation software that has expanded from hospitality venues to include activity booking for resorts. It allows guests to book tours, spa sessions, and dining experiences directly through the resort’s website. The platform offers a customizable booking interface, automated email confirmations, and integration with POS and CRM systems. ResDiary’s pricing is tiered: the Starter plan starts at $35/month, the Plus plan at $55/month, and the Premium plan at $75/month. All plans include unlimited bookings, a dedicated customer support hotline, and the ability to add multiple services and staff members. While ResDiary does not provide an AI chatbot, it does offer a flexible API for developers to build conversational front‑ends. The platform’s strengths lie in its ease of use and strong customer support. Resorts that prefer a straightforward reservation system with solid support and API capabilities may find ResDiary a suitable option.
Key Features:
- Customizable booking interface
- Automated email confirmations
- POS and CRM integration
- API for custom integrations
- Starter $35/month, Plus $55/month, Premium $75/month
- Unlimited bookings
- Dedicated support
- Multi‑service and staff management
✓ Pros:
- +User‑friendly interface
- +Good customer support
- +Unlimited bookings
- +Clear pricing tiers
✗ Cons:
- −No native chatbot or AI features
- −Limited advanced customization
- −Requires separate solution for live chat
- −API limited to developers
Pricing: Starter $35/month, Plus $55/month, Premium $75/month
Smoobu
Best for: Resorts already using Smoobu for property management and looking for simple activity booking
Smoobu is a property‑management platform that includes booking engine capabilities for resorts. It enables guests to reserve rooms, tours, and other amenities directly from the resort’s website. Smoobu offers integration with major OTAs, a built‑in calendar sync, and payment processing via PayPal and Stripe. Pricing for Smoobu is structured around the number of reservations: the Basic plan starts at $3 per reservation, the Premium plan at $4 per reservation, and the Enterprise plan at $5 per reservation. All plans include basic reporting and support. Smoobu does not have an AI chatbot component, but its API allows developers to create custom booking experiences. The platform’s focus is on property management rather than activity booking, so resorts may need additional tools for specialized activities. Resorts that already use Smoobu for property management may find its booking engine convenient for simple activity reservations.
Key Features:
- Booking engine for rooms and activities
- Integration with OTAs
- Calendar sync
- Payment processing: PayPal, Stripe
- API for custom solutions
- Basic $3/reservation, Premium $4/reservation, Enterprise $5/reservation
- Reporting and support
✓ Pros:
- +Low per‑reservation cost
- +Easy OTA integration
- +Built‑in payment processing
- +API for custom development
✗ Cons:
- −No native chatbot or AI features
- −Limited activity‑specific customization
- −Requires additional tools for advanced booking flows
- −API may need developer effort
Pricing: Basic $3/reservation, Premium $4/reservation, Enterprise $5/reservation
Conclusion
Choosing the right activity booking bot can transform how a resort interacts with guests—from the first click on a spa calendar to the final confirmation of a guided trek. AgentiveAIQ stands out as the only platform that combines no‑code visual customization, a dual knowledge base for nuanced conversational AI, and the ability to host persistent‑memory pages for authenticated users—all while keeping pricing transparent and scalable. For resorts that demand a conversational interface, real‑time data sync, and the flexibility to create internal training or concierge portals, AgentiveAIQ is the clear winner. However, if your priority is a simple, form‑based scheduler that integrates with Google Calendar and Stripe, Calendly or Acuity Scheduling can deliver a streamlined experience with minimal setup. Ultimately, the best choice will depend on your resort’s booking volume, desired level of automation, and budget. Contact the vendor directly or request a demo to see how each platform can fit into your existing tech stack and guest journey.