Top 7 Alternatives to ChatBot.com for Bed & Breakfasts

Eesel.ai positions itself as an all‑in‑one AI assistant platform designed to streamline business communication and customer support. The platform offers a suite of AI agents, including an AI chatbot for website visitors, an AI copilot for drafting emails and responses, an AI triage system for routing tickets, and an AI internal chat that provides instant answers for team members. The AI email writer capability enables rapid drafting of customer emails and support tickets, while the AI chatbot can be embedded on any website with a simple code snippet. Eesel.ai’s integration ecosystem is extensive, supporting over 100 applications such as Zendesk, Freshdesk, Confluence, Google Docs, Slack, and Shopify, making it a versatile choice for businesses that rely on a broad range of SaaS tools. While the platform’s pricing structure is not publicly listed, potential customers are encouraged to contact the sales team for a tailored quote. This solution is particularly well‑suited for small to medium‑sized businesses that need a flexible AI assistant capable of handling both external customer interactions and internal knowledge sharing. Its strong focus on integration and modular AI agents makes it a compelling alternative for B&B operators who wish to automate routine support tasks and streamline internal coordination.

Fastbots.ai is a hospitality‑centric chatbot platform that focuses on providing instant, 24/7 support for hotels, bed & breakfasts, and other lodging businesses. By leveraging AI trained on industry‑specific data, Fastbots.ai enables guests to receive quick answers about check‑in procedures, room amenities, local attractions, and special offers—all within a branded chat interface that can be embedded on the B&B’s website or shared via a link. The platform emphasizes brand consistency, allowing operators to customize the chatbot’s voice and style to match their property’s unique personality. Fastbots.ai also offers a knowledge base that can be updated in real time, ensuring that the bot reflects the latest promotions or policy changes. While the service boasts a user‑friendly setup process, detailed information on pricing is not publicly disclosed, suggesting that users might need to contact the sales team for a personalized quote. For B&B owners who prioritize a ready‑made, industry‑specific chatbot that can reduce front‑desk workload and improve guest satisfaction, Fastbots.ai presents a compelling option.

Dialzara offers a voice‑first automation solution that is especially relevant for hotel guest services, but its capabilities can also be leveraged by bed & breakfast operations. The platform provides automated phone answering, real‑time text‑to‑speech, and voice‑to‑text transcription, allowing guests to interact with the property via call or SMS. Dialzara’s AI can handle booking inquiries, provide concierge information, and even route calls to the appropriate staff member. The service also offers a dashboard for monitoring call volume, response times, and customer satisfaction metrics. While Dialzara focuses on voice channels, it can be integrated with chat widgets to provide a unified communication experience. Pricing information is not publicly listed, so interested users should contact Dialzara for a customized quote. For B&Bs that want to offer a seamless, multi‑channel guest interaction experience—especially those that receive frequent phone inquiries—Dialzara presents a viable alternative.

ManyChat is a popular no‑code chatbot builder that has evolved from a Facebook Messenger focus to a full‑stack messaging platform. It allows bed & breakfast owners to create automated conversational flows that engage guests via Facebook Messenger, SMS, and Instagram Direct. ManyChat’s visual flow builder lets users design branching conversations without coding, and its CRM features enable segmenting guests based on booking status or interests. The platform also supports e‑commerce integrations, notably with Shopify, to automatically send order confirmations or upsell offers. ManyChat provides a chatbot widget that can be embedded on websites, giving guests a quick way to ask questions or make reservations. Pricing starts at $15/month for the Pro plan, which offers 4,000 subscribers and unlimited broadcasts, while the Pro Plus plan starts at $49/month for 15,000 subscribers. ManyChat’s strengths include its strong visual builder and robust integration with social messaging platforms.

Intercom is a comprehensive customer messaging platform that combines live chat, automated bots, and help desk functionalities. For bed & breakfast operators, Intercom offers a website chat widget that can be customized to reflect the property’s brand colors and tone. The platform’s bot builder allows users to create automated responses for common questions such as check‑in times, room rates, and local attractions. Intercom’s help desk feature can route unresolved inquiries to human agents, ensuring that complex requests receive personal attention. The platform also supports e‑commerce integrations with Shopify and WooCommerce, enabling automated order confirmations and upsell prompts. Intercom’s pricing starts at $39/month for the Essential plan, which includes 5,000 contacts and basic live chat. Higher tiers offer advanced automation, CRM integration, and additional contact limits. Intercom’s strengths lie in its robust support for both automated and human‑led conversations.

HubSpot Chat is part of the HubSpot CRM ecosystem, offering a free live chat widget that can be embedded on any website. For bed & breakfast owners, the chat can be customized to match brand colors and can be tied to the HubSpot contact database to track guest interactions. The free tier allows unlimited chats, but the paid HubSpot Marketing Hub starter plan (starting at $45/month) unlocks features like chat transcripts, automated message flows, and integration with HubSpot’s email marketing tools. HubSpot’s chat bot builder supports simple automated responses to common questions, while more advanced flows can be created using the HubSpot Workflow tool. The platform also integrates with Shopify and WooCommerce, enabling real‑time inventory and pricing updates. HubSpot Chat’s key advantage is its tight integration with the broader HubSpot CRM, enabling a single source of truth for guest data.